Hi @minhamae1,
spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
Though spacedesk Windows 8.1 driver can still be installed on Windows 7 we cannot guarantee that it will work properly now.
Any driver bugs on our legacy driver (Windows 7/8.1) will not be fixed anymore.
We are current focusing on improving and bug fixing our spacedesk driver for Windows 10-latest.
Maybe you could still try some of our suggestions:
– make sure that you have the updated Intel GPU driver
– try with/without aero theme
– when the icon disappears, please check if spacedeskService is still running, just run “services.msc”
Hi @alyssonwalker,
Yes, in order to download and use spacedesk, you must meet the minimum system requirements. For an iOS device, it requires at least iOS version 9.3 otherwise you cannot install the spacedesk iOS Viewer app.
Another option is to connect via spacedesk HTML5 Viewer which operates over a web browser.
Just open a web browser (Safari or Google Chrome) then go to http://viewer.spacedesk.net/ and try to connect to the IP address of your Windows 10/8.1 primary machine.
For assistance, please also check the user manual https://forum.spacedesk.netuser-manual/.
Hi @ducna,
Current spacedesk Windows Viewer from Microsoft Store does not handle auto-rotation yet.
This is currently the default behavior of Windows rotation on a Windows tablet device.
Could you please, check on the display settings of your surface device if the rotation lock is enabled or disabled?
Hi,
since I installed spacedesk the space between my tray icons has been widely reduced.
How can I restore the space between the icons?
Even uninstalling spacedesk does not solved the problem.
Using Windows 10 here.
Thanks
Davide
More information:
When the Task Manager is on the extended display on the Android 5.1 tablet all appears to be fine. If the display is idle of nothing on it and no activity then on the Android Tablet the display is frozen on whatever was displayed on it last. Windows 10 shows that the extended display does not exist. Space desk driver on the primary Windows 10 machine is showing as idle and no remote remote network connections.
A few seconds after I double clicked the system tray icon to show the driver’s status window on the Android tablet it shows that the display is not connected and the network connection between the spacedesk driver and the app on the Android tablet was re-established.
It looks like the data connection over the WiFi is disconnected either from the Andoid App or the spacedesk driver and when I bring the spacedesk driver status to the foreground, after a few seconds the connection is established and the extended display resumes.
Android app’s option to auto-reconnect is turned on. Automatic connect is off. Automatic server discovery is on.
Hope this feedback helps.
Hello, what’s up!
I’m having some problems with the Spacedesk Driver when I connect other devices in the computer. When starting the system, the server works normally and the icon appears in the Windows (7) notification bar, but when I try to connect a cell phone (any cell phone, wireless or USB) the system recognizes the video (screen blinks), however the screen goes black on the phone and after some time looking for the video, the phone simply disconnects and the icon in Windows disappears.
I would like to know what can cause this, as far as I know there is no antivirus enabled on this computer and the formatting is recent (less than 1 month).
There are any settings in the system that could cause this error or any other driver installation conflict?
OS: Windows 7 Professional Service Pack 1
Spacedesk Driver Version: v0.9.89
Display Driver: Intel(R) G41 Express Chipset (onboard)
Thanks in advance!
Hi Lea,
Actually I don’t want to duplicated any of my PC screens on my tablet. I only extend my PC display on my tablet and it works properly. But I need to use some Android Apps on my tablet in the Spacedesk viewer. The problem is that I don’t know how to open Android App in the Spacedesk viewer. I can open them outside the Spacedesk viewer but not inside the Spacedesk viewer.
I cleared “all display settings” and reconnected the Spacedesk viewer. Unfortunately it didn’t change anything.
As far as I remember, in the previous version of Spacedesk there was no distinction between Spacedesk between the primary PC (server) and the secondary machine (client).
Thank you very much for your kind help.
Hi @mpl,
switching to desktop duplication does not work on your side, right?
Could you please try to right-click the spacedesk tray icon, then select “Clear All Display Settings”.
After that please try reconnect the spacedesk viewer app then switch to desktop duplication.
Hi @testcb00,
Ahh now I see what you meant.
Currently spacedesk cannot specify which network interface to use in case there are multiple network interface available in a primary machine, it will always use the default network interface.
spacedesk team had a discussion about it before so I think this will be in our plans but will not be available anytime soon.
Hi @mormonmunk,
Did you install the most recent spacedesk Driver v1.0.12 from our website?
Currently my solution is to use my Bitdefender Firewall, only allow spacedeskService.exe using the OpenVPN Adapter IP (Port 28252) to pass data.
I use spacedesk for a 3rd screen off of my tablet at work. Yesterday it worked perfectly. Today it’s giving me a few error boxes.
Disconnected by Service Error
Error Code: 2-5
Error Code 0-5
Connected Time: 00:00:01
I also get a notification from the computer that reads
spacedesk x10
spacedesk Display Driver has expired!
I was saw on other forums (the previous website) to run a diagnostic and share it here.
Oh great, wise spacedesk forum moderator what may I do to appease the program gods?
No, it is ok for me to manually type IP Address.
My question is to block spacedesk listen to other Adapter.
As all the device in the network can find my PC and connect to spacedesk server, I am worried about this.
That’s why I want to know if there is a way to bind the spacedesk server to a specific interface.
Please see the below png files.
The Unknown Interface 53: TAP-Windows Adapter V9 is the OpenVPN Interface.
The Wireless 802.11 Interface: Intel(R) Wi-Fi 6E AX210 160MHz is the Wi-Fi Interface.
I don’t know why spacedesk cannot recognize OpenVPN IP Address, but I can type the VPN Local Address and connect it.
Hello @dagni,
Yes, that is correct.
The network usage will depends on the current screen update on the viewer app.
spacedesk server is sending a compressed images of the screen updates to viewer app. So the bigger the screen update the bigger packet size will be sent over the network.
Hi @dieginho15151414,
Thanks for the feedback.
Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
Updated version of spacedesk on both side is good.
But are both machine connected on the same local area network or wifi network?
Can you please try to ping the IP address of your secondary machine from your primary machine to check if both machines are reachable to each other?
To ping, just run Command Prompt on your primary machine then type “ping 192.168.x.x” (check the IP address of your android device which can be found in the wifi settings).
What is current Network band on your primary machine and secondary machine? Are they both connected on 2.4GHz or 5GHz network?
Hi @ezams,
Thanks for the screen shot.
The driver is already marked for deletion, which means you just have to reboot your primary machine to completely delete the driver.
After reboot, spacedesk should work now on your side.
Hi @testcb00,
spacedesk does not use any third party interface like OpenVPN.
Could you please further explain, how does spacedesk can access OpenVPN interface on your side?
Well, you should have read the Title of this Thread 😉 “Spacedesk Viewer on Linux” so only the Viewer works in Wine, the Driver will probably never run in Wine -> as would need to have some really special X-hooks.
Regards
Hi @zonyl,
This feature is already available in the current spacedesk.
As of now, it will only work if Videowall is enabled.
On spacedesk Server window, please click the Settings button -> Video Wall Engine…
make sure to switch ON the Videowall then select the viewer connected on the left side tree view, then you will find a “Flipped Display (for mirroring)” check box on the right panel.
For assistance, please check Video Wall Configuration chapter in our user manual https://forum.spacedesk.netuser-manual/.
Hi @joel,
Thanks for the info.
Currently the viewer app is on extension mode, that’s why there’s no task bar and icons on the extension display.
Do you want to use spacedesk for Desktop Duplication? If yes, you can easily switch to mirror mode via display settings window of your primary machine.
In mirror/duplication mode, you will be able to mirror your primary display on your viewer app screen.
For assistance, please check Configuration and Settings -> Windows PC (Primary Machine) chapter on our user manual https://forum.spacedesk.netuser-manual/.
Hi @marcioramos,
Thanks for sending the requested logs.
It seems that you are installing an outdated spacedesk Driver (v0.9.33).
Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.
Hi @ezams,
Please check if any of the following driver is still present on your primary machine, please run command prompt as administrator then type the following commands and check if status is RUNNING or STOPPED:
sc query ddkmd
sc query dlkmd
sc query FLxHCIv
sc query lci_proxykmd
sc query lci_proxywddm
If you get a RUNNING or STOPPED status then type this next command:
sc delete < servicename >
Then after executing all the necessary commands please reboot your primary machine and try again with spacedesk.
..so a week later spacedesk viewer app cannot discover your primary machine anymore?
-yes, that’s right
Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
Do you have any third party firewall software installed on either machine?
– no i dont
Do you maybe have VPN (Virtual Private Network) active?
– i dont think so, i never use vpn
It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor. The desktop is still being shown on the second display on the Android tablet and is static. I extended the display and it’s has been about an hour without me even moving the mouse pointer onto the extended second screen. The Spacedesk server’s status is “ON (idle)”.
I tapped the screen on the Android tablet which then the app changed it’s display showing that the display is reconnecting, then connected and the extended display on the Android tablet is now active. The server status is now showing “ON (connected)”.
I don’t have a screen saver active on my laptop and the display did not blank/power off.
Server version is 1.0.12 and the Android app version is 0.9.76.
Hi Lea,
With the extend mode, the remote mouse and keyboard are working on my tablet.
The Spacedesk videowall mode is not enabled.
Yes. Before when I opened on an app such as Write on pdf or Samsung Notes on my tablet, it was possible to annote them with the stylus and to share it through Zoom with my students.
Now the apps on my tablet do not open in the Spacedesk window. So I can’t share them via Zoom.
The only thing I can do is: open a software on PC and move it on the screen of my tablet. The problem is that is the Windows 10 softwares are not optimized to be used on an Android tablet.
Once again, thank you very much for your involvement to sort out my problem.
Kind regards
Hi @mpl,
..so remote mouse and keyboard input are not working?
Is spacedesk videowall mode enabled?
Were you able to use spacedesk on the setup you want to do with your tablet and Zoom app before?
Hi @joel,
What is your primary machine’s operating system? Windows 8.1/10?
Is the task bar on your primary machine visible if spacedesk is not connected?
Hi @dieginho15151414,
..so a week later spacedesk viewer app cannot discover your primary machine anymore?
Are both primary machine and android tablet still connected on the same local area network?
Do you have any third party firewall software installed on either machine?
Do you maybe have VPN (Virtual Private Network) active?
For assistance, please also check Troubleshooting – Network Connection chapter in our user manual https://forum.spacedesk.netuser-manual/.
Hi @djfix13,
What do you mean by unstable?
Does the viewer apps disconnecting randomly?
spacedesk requires at least 100Mbps network bandwidth to get a reasonable performance.
can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?
It’s up to your preference, just make sure that both your primary machine and tablet devices are connected on the same local area network.
Hi @marcioramos,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Bonjour
Super application pour déporter mon bureau, bravo
J’ai installé spacedesk sur ma tablette samsung SM-T520
Je vois mon fond d’écran, le pointeur de la souris, mais aucun icone du bureau !
J’ai également installé votre appli sur mon redmi 8, tout fonctionne bien…
Merci d’avance pour vos conseils
Cordialement
Joel
Hi @maestro,
Yes, the description already does what it says, it will hide the spacedesk icon in the task bar not in the system tray area.
“To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).”
I know.
This is a VERY bad UI design. Please ask the programmers to change that.
Also, I held the spinner down for a long time, but eventually, it reached a maximum value, and the values stopped moving.
E.g. currently I can set the spinner value to 2560 x 1440.
But, it is not possible to set the spinner value to 1440 x 2560
This means I can’t use the SpaceDesk.
And attempting to rotate to portrait mode in the Primary PC didn’t work either.
; (
Hi @leefedex,
Thanks for sending your dxdiag info.
It seems that you have splashtop WiredX Display driver installed on your primary machine.
spacedesk and splashtop’s Virtual Display driver cannot coexist with spacedesk driver.
On Splashtop Wired XDisplay Agent window -> Advanced, just uninstall the Virtual Display driver.
spacedesk should work now after you uninstall this driver.
We are users of commercials who need to use the apps for several devices with windows. does it legal in our company?
-
該主題由
Neozhang 於 3 years, 1 months ago 修改。
Hi Lea,
I think you’re correct. The way I used the previous version of Spacedesk was to mirror my Samsung tablet screen on my PC (connected to Zoom).
With the new version of Spacedesk, the only thing I can do is to extend my PC onto the tablet, which doesn’t meet my needs. Moreover there is an important lag between the PC and the Samsung tablet.
Thank you very much for your help.
Hi @mpl,
..so you want to use the spacedesk viewer on your samsung tablet as mirror display? and not as extension display? Is that correct?
Hi
I did that.
But the problem is, all 4 of my monitors have a slightly different resolutions.
But for each instance I created of the SpaceDesk app, each one had the same resolution–of the primary monitor.
How can I fix this?
Hi @alejandro-k,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @emiszero,
Is this the first time you install spacedesk?
Or do you already have an older version of spacedesk Driver on your primary machine?
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @bilbo8333,
Yes, it’s possible.
Just use our current spacedesk Windows Viewer App for Windows 7 v0.9.30 from our website and run 4 instances of the viewer app and put it on each of your monitors then connect to the IP address of your primary machine (laptop).
Hi @mrpaul,
Did you notice any error notification on primary machine?
Do you maybe have splashtop software installed on your primary machine?
Could you please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)
For assistance, please also check the troubleshooting chapters in our user manual https://spacedesk.net/user-manual.
Thank you very much, now it works very well, SPACEDESK the best
Hello,
I’ve put my Tablet which is running spacedesk into my PC Case so I can monitor my temps.
Now the problem is, when I turn my PC off, spacedesk is going into energy saving mode, the text is not bouncing around the edges to prevent screen burn in. It’s just staying in the middle. I’m assuming this is because the screen is too small for the text. What can I do about it?
Is there anyway to just put on a black screen after my PC is off? Right now I have to open my case everytime, turn off the tablet and close it again, to repeat the whole process the next time I power up my PC and the tablet.
Greets Gene
Did you do these on both android viewer app and spacedesk Driver on Windows 10?
Yes, multiple times
Did you already tried restarting the spacedeskService on services.msc on Windows 10?
No need to, after the first 3 times this happened I decided not to start it with windows just in case that was the issue. So I only start that service when I need it now.
However I will try it again
Do you have third party firewall software on your primary machine and/or android device?
Do you maybe have VPN (Virtual Private Network) active
No to all.
Could you please also try to disable the Settings -> Connection -> Automatic Server Discovery, then try to enter the IP address manually?
Have tried manual entering twice before, every time it connects but there is a 30-60+ second lag between what happens and when it’s drawn on screen, tested with “identity” in display settings for reliable testing
What is the current network connection on your Windows 10 primary machine? Wired or Wireless?
Wired. Gigabit, main line connection to router.
It works fine when it’s working, and it works for a few days (turning off and on ofcorse, not one long run) but then randomly just decides not to detect the server (yes it’s up) that it’s been working fine on.
Only thing that makes it work again is a router reset.
Not sure if this will make any difference, but please try to disable both cellular and wifi then re-enable the wifi only and reconnect to the network?
I tried this and also a combination of switching the WIFI, cellular, airplane mode, Bluetooth. None of which is making any difference.
I did find that SpaceDesk app is not in the app list of “APPs using wifi and cellular” though, not sure if this has anything to do with the problem.
I am now inclined to believe maybe this problem has something to do with the cellular function, and I will test it whenever I can get hold of another wifi-only iPad. I will keep you posted.
Hi @psyko,
I have tried reinstalling, resetting, switching everything on and off again, nothing works.
Did you do these on both android viewer app and spacedesk Driver on Windows 10?
Did you already tried restarting the spacedeskService on services.msc on Windows 10?
Do you have third party firewall software on your primary machine and/or android device?
Do you maybe have VPN (Virtual Private Network) active?
Could you please also try to disable the Settings -> Connection -> Automatic Server Discovery, then try to enter the IP address manually?
What is the current network connection on your Windows 10 primary machine? Wired or Wireless?
What do you mean by “windows device with other apps”?
I meant that My iPad is able to connect to the windows device with other apps installed on that iPad, like RD Client or Nplayer. This proves that the local network is fine.
Indeed it cannot discover the spacedesk server via the IOS app, but H5 version works without a problem.
I initially suspect that this problem is related to the iPadOS beta version, so I tried with my iPhone, which is on iOS 14.7.1, and it did not work either. But the only Apple device working so far is indeed running iPadOS 14.7.
As for the dxdiag info, I did not find a dxdiag.exe in the installation folder. I run “dxdiag.exe” directly from windows and the output file is attached.
Thanks for your help!
Hi @matewar,
Currently, this feature is not available on spacedesk.
We can only do an ultrawide monitor setup with spacedesk displays only (primary monitor not included) via Videowall Engine user interface.
