iPhone5s 9.3.3
iPhone6s 10.2
iPhone7 13.7
iPhone13mini 15.0
DVI connection using main film
Second screen uses DisplayPort connection
OS Win10 22H2
spacedesk DRIVER Console:v2.1.09
iOS viewer v1.78
If the second screen is on
When these phones are all connected via USB at the same time
iPhone5s won’t display
If the second screen is not turned on
Only the first device connected via USB will be displayed
In addition, when using debug mode, the USB connection will be unable to connect.
All wifi modes work normally
Can also confirm that 1.78 has resolved the issue on my iPad Air!
Confirmed, 1.78 has resolved the issue!
Confirmed 1.78 has resolved the issue.
We have released spacedesk iOS viewer v1.78 on the App Store, which includes a potential fix for the crash issue. Please update your viewer and try it.
Let us know if it resolves the issue for you.
We look forward to your feedback!
We have released spacedesk iOS viewer v1.78 on the App Store, which includes a potential fix for the crash issue. Please update your viewer and try it.
Let us know if it resolves the issue for you.
We look forward to your feedback!
Hi @aswq1254,
It is recommended to always stay up to date when using the spacedesk Windows Driver as an updated driver often comes with major/minor bug fixes as well as new feature updates.
As for the iOS viewer app..
We have released a new spacedesk iOS viewer v1.78 in the Appstore, which contains the potential fix for the crash issue.
Please update your viewer and try it. let us know if it fixes the issues for you.
Looking forward to your feedback!
Hello, because 1.76 and 1.77 cannot be started.
So I don’t dare to update my computer to 2.1.09 rashly at the moment.
I will try to update to the latest version when the ios version can run normally.
Hi @lukasjn1914,
Thank you very much for sending your Diagnostic logs.
Could you please try turning Off-On your spacedesk Server in spacedesk Console?
after that see if it is now working.
Hi @ivan1884,
What is the app version installed on your iPad Mini 2? Is it 1.76?
Does this only happen during USB connections? how about in Wi-Fi?
Could you please try to check/uncheck the USB Cable iOS in spacedesk Console? and/or reboot both your Windows 10 and iPad Device then try again with spacedesk.
Looking forward to your feedback.
Hi @aswq1254,
it seems like you are using an old spacedesk Driver. We are now at v2.1.09
Could you please try to update your spacedesk Windows Driver and try connecting multiple usb ios connections again?
please make sure to uninstall the old driver first before installing the new one from our website.
If the issue persists, please send us the Diagnostic logs of this Issue using spacedesk Driver v2.1.09.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the Issues.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
For the self-exit issue, what is your display mode when the issue occurs? is it extend or duplicate?
Hi @leobuz,
so far, We have tried the Office 365 apps in Windows 11 and iPad 6th Gen with iOS 17.2 and we couldn’t reproduce the flickering issue on our side.
It may take us some time before we can provide an update, but we will continue investigating this issue.
for now, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the Issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @maztajay,
we do not have spacedeskConsole for Windows 8.1
this console is only available in Windows 10/11.
On the other hand, Native USB connection is not supported in Win8.1 you can try USB tethering instead.
Please refer to the ‘Connecting a New Display Monitor Over the USB Cable’ -> ‘USB Tethering (iOS and Android)’ chapter in the user manual –
https://manual.spacedesk.net/USBTetheringiOSandAndroid.html
@MDiez
May I ask you what settings do you use to run SpaceDesk on iPad Mini 2 ?
I found situation that if I want to use iPad on native resolution (2048×1536) as second monitor, it lags so much, you cant move mouse normally or perform any real action or work.
because it very lags
I tried modify settings to find the working position, and in my case iPad show decent performance but still lags a bit, if I choose 1024×768, fast protocol (4.0.2) and quality of image set to 8\10
if I even change resolution to 1152 x 864 for example, SpaceDesk start lagging so much.
I use originale Apple cable and my Laptop has 10th Gen i7 CPU, so this is not issue with my Laptop.
– – –
can you please tell what is your setup with iPad Mini 2 and Spacedesk ? on what resolution you run it ?
same exact situation, iPad Mini 2, iOS ver. 12.5.7
SpaceDesk ver. 1.76 and 1.77 not working
ver 1.75 is known to be working
hello, I would like to inform that the last stable verion of SpaceDesk which really works on iOS 12.5.7 is ver. 1.75 build 862355169
this is the only info I managed to find on WEB and from several people using SpaceDesk on Facebook
hello, Im new to SpaceDesk on Apple devices. recently I installed SpaceDesk on my iPhone 11 (Apple A13 Bionic CPU) and it worked super smoth fine and brilliantly, but next I installed SpaceDesk on my iPad Mini 2 (Apple A7 1.3 CPU) and I was shockingly surprised how slow and laggy and glitchy it works. Both “setups” are tested on iOS cable connection, to Windows 10 Pro PC.
Can you please share your experience, if that is normal behaviour for iPad Mini 2 device, or I should keep researching what can be fixed from my side. Because truly I cant imagine a lot of people could use SpaceDesk with so much laggs.
Im asking such question, because I use SpaceDesk a lot on my very old laptops with Celeron CPU and even on very old machines using Ethernet cable the SpaceDesk works great. I cant understand what is wrong with iPad Mini 2 version, it is much mor epowerful than 2011 Celeron
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該主題由
ivan1884 於 8 months, 2 weeks ago 修改。
Hi Guys
Yep can still confirm that 1.77 does the exact same thing. App briefly shows a white screen then disappears, shows as an active tab but does not function.
Cheers
Ian
Hi Guys
Yep can still confirm that 1.77 does the exact same thing. App briefly shows a white screen then disappears, shows as an active tab but does not function.
Cheers
Ian
can you please release special version of 1.75 which is known as last stable in App Store ? for those who need SpaceDesk
20.01.24
iPad mini 2, iOS 12.5.7
just installed SpaceDesk ver. 1.77
The app still crashes on launch, this didnt fix the problem
My 2nd device appears with “Connected – Display off” and my main computer (Windows 11 64 bit), while detecting the 2nd device and adding it inside the SpaceDesk application, Windows does not detect it as a usable display. Furthermore, in Device Manager the “SpaceDesk Graphic Adapter” have a caution triangle symbol on the side of it and checking the properties this status appears:
“This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
{Operation Failed}
The requested operation was unsuccessful.”
I have attached a diagnostic .txt file.
New update(1.77). Stil don´t working on IOS 12.5.7
Likewise,
Just updated to 1.77 on iOS 12.5.7 and the issue is still occurring in the same manner as 1.76
I updated my iPhone 6s with iOS 10.2 to 1.77 today.
He also cannot open the App. The situation is the same as in 1.76.
Version 1.75 is for other phones that haven’t been updated yet.
I can’t download the old version without jb.
I saw the 1.77 update today. But it still crashes.
Instale la aplicación en la pc y utilizo una tablet para segundo monitor, funciona unos 10 min y se desconecta, conectado por USB, al principio me tiraba un cartel de que tenía que pagar la aplicación comercial, una vez que la compre siguió haciendo lo mismo
hello, how did you get ver. 1.75 on your iDevice ? the only version which can be downloaded from AppStore is 1.76
can you please provide the link to ver 1.75 ? maybe this can fix my problem because Im having issues with 1.76 too
Hello
Thank you for allowing iOS devices to support USB connections.
But I found that after I turned on both my secondary screens.
Only one of the USB-connected iPhones will display normally, and the others cannot be connected.
If I only open the main screen, even 3 mobile phones can connect normally.
Main screen: DVI connection
Secondary screen: DisplayPort connection
OS: win10 22H2
spacedesk DRIVER Console: 2.1.08
App version: 1.75 (1.76 will crash)
In addition, I have another situation
iPhone 5s iOS 9.3.3 no matter what connection method is used.
It will exit without warning and the APP will be closed by itself.
I have cleared all content on my phone and reset it, but this problem cannot be solved.
iPhone 6s and other new models of mobile phones have not experienced self-exit.
Hello
Thank you for fixing the iOS9 and iOS10 crash issue before.
I updated the App of one of the devices to 1.76 today and it also crashed.
iPhone 6S iOS10.2
Same issue here, updated to 1.76 on my 3 iPads.
The ones on iOS 17 are fine, 12.5.7, the app opens and immediately closes. What’s odd is that it doesn’t actually “close”
Meaning, if you double tap the home button, the app is still there (like its loaded) but you can’t see it.
I have a fully-updated version of Windows 11 Professional. Spacedesk is running in wired mode via USB for performance reasons. I have a rendering task running at normal priority which takes up all 20 logical cores of the computer, pinning the CPU at 100% load. Moving the mouse pointer on the Spacedesk screen when this is running with no application underneath (to interfere with pointer movement on mouse-over events with CPU contention), it is a little more laggy if spacedeskservice.exe is running at normal priority than at high priority.
Granted, this is extreme conditions and the difference is minor. Thanks for explaining that the threads are already running at high priority. When I reported this, I probably had an application running on the second screen that was grabbing at the mouse pointer. Doing so with a blank screen shows the effect is minimal.
** UPD **
no difference how the app for iPad is downloaded.
tested both on :
– downloaded from the same Apple ID that shares both iPhone and iPad (iPhone version working), in this case a sign of a cloud appears for downloading. App doesnt work, crashes on launch.
– created a fresh Apple ID directly on iPad device running iOS 12.5.7
fresh download of SpaceDesk app from AppStore. App doesnt work, crashes on launch.
19.01.24
iPad Mini 2,
iOS ver. 12.5.7
SpaceDesk client fails to start, after click on SpaceDesk icon screen becomes white for a while (like the app starting) and then SpaceDesk app crashes, without any additional info, nothing happens just back to “main screen”.
tested on Wi-Fi disabled/enabled, device connected/unconnected to PC
also, the same problem was on iOS 11 just before I updated the iPad, because I thouht this may depend on iOS version, but it doesnt
Hi @abefqy,
thank you very much for sending the files.
The files showed error 1726 which meant “The remote procedure call failed.” Please try the following:
Option #1.
In Task Manager, Services tab, the service RpcSs (Description: Remote Procedure Call (RPC)) Status should be “Running”. If not, please start it.
Try to install spacedesk.
Option #2 (if Option #1 did not work)
Run a system file checker.
Open the command prompt as admin and type sfc /scannow.
When the scan has finished, try to install spacedesk.
Looking forward to your feedback.
Hi @gsearle5,
we like the idea. Nice reasoning but things are not that simple.
spacedeskservice.exe has multiple threads (tasks). The relevant threads (encoding and transmission) are already running on high priority since spacedesk was released on 2014.
We are really wondering why you could observe such behavior.
Which Windows operating system are you running?
Which other applications running that could possibly interfere with spacedesk?
Any other ideas? For example, was there a Windows update downloading on the background slowing down network traffic? Maybe the download finished coincidently at the same time that the priority was set to high in Task Manager?
Hi @K1155,
were you able to successfully uninstall the old spacedesk driver version v1050?
If the issue still persists, please refer to Uninstall On Windows Primary Machine chapter (https://manual.spacedesk.net/UNINSTALLONWINDOWSPRIMARYMACHINE.html) of our user manual.
Here is the product code of spacedesk_driver_Win_10_64_v1050_BETA.msi: {F2F9F523-C420-4596-BBA7-987BF40E5583}
Looking forward to your feedback.
Tried installing both v2101 and v2109 on my windows 10 but always crashes with message in attached image.
I have also attached a DxDiag as well. Thanks in advance!
Hi Guys
Exactly the same problem, only started today. Worked fine yesterday.
IOS Version 12.5.7
Wifi Connection to Windowa PC
When the app on the ipad tried to start just flashes a blank white screen .
Many Thanks
Ian
During the installation, the screen indicates the need for providing this file.
“spacedesk_driver_Win_10_64_v1050_BETA.msi”
However, I tried manual uninstallation, and now I cannot locate the file.
May I request a download link?
HELP…
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該主題由
K1155 於 8 months, 2 weeks ago 修改。
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該主題由 K1155 於 8 months, 2 weeks ago 修改。
Hello, my question:
Why can I do if my max selectable resolution is 1650X950( my tv and my laptop resolutin is 4K) ?
(Asus Zenbook duo, sony 4k oled, wifi connection)
thank you
Hi @exrulez,
Current spacedesk Windows Viewers does not support eraser input at the moment.
also, “The side button doesn’t even respond on the “Pen & Windows Ink” configuration for Windows 11”. -it could be that your pen is not detected by Windows Pen & Windows Ink through an external device unless the pen is directly connected/paired to your Windows 11 machine..
Hi @qiaoo,
Could you please try to use this product code..
spacedesk_driver_Win_10_64_v1075_BETA.msi:{AFE4D507-ECEF-413A-A0B0-976161A05524}
I can’t update Spacedesk from Win10-64-v1075-BETA to Win10-64-v2109
I have tried Manual Uninstall from (https://manual.spacedesk.net/ManualUninstallTroubleshootingOn.html) but it doesn’t work
I want to try Troubleshooting Uninstall from (https://www.spacedesk.net/dt-documentation/uninstall-on-windows-primary-machine/troubleshooting-uninstall/) but the version I use is not available in the list
This is definitely a problem of CH Products joystick driver. Their chdrvr01.sys is crashing the PC with a BSOD (Blue Screen of Death). We had similar reports before. In which way this is related to spacedesk or even any other additional Indirect Display we cannot tell. We cannot troubleshoot or fix other companies’ broken drivers. Please report this to CH Products (an APEM Group Company). They are the only ones who can fix their own product.
Thank you very much!
These are old computers and both have WDDM version 1.3. I checked it earlier, but according to these requirements I thought it would be OK. https://manual.spacedesk.net/SystemRequirements.html
Unfortunately, there are no newer drivers for the graphics card, but setting Microsoft Basic Display driver helped 🙂
Hi @chrissie33,
Apple officially does not support old iOS devices with iOS version 9.x/10.x as Deployment Target anymore since the latest Xcode IDE update.
Source: https://developer.apple.com/support/xcode/
2012 iPad (gen 4)
2012 iPad mini (gen 1)
2012 iPad (gen 3)
2011 iPad 2
2010 iPad (gen 1)
2011 iPhone 4s
2010 iPhone 4
2009 iPhone 3GS
2008 iPhone 3G
2007 iPhone (gen 1)
Hi @apuk,
Could you please check if your primary graphics adapter is updated and has WDDM version 2.0-above.
You can check the WDDM version by opening the dxdiag.exe then click Display tab, check the “Driver Model” underneath “Drivers” box.
For more details, please check the chapter Troubleshooting -> Known Issues, Problems and Limitations -> Windows 11/10 Desktop Duplication (mirror) option not available, in the user manual
Link: https://manual.spacedesk.net/Windows1110DesktopDuplicationmir.html
Liebes Support Team gibt es eine Möglichkeit, spacedesk auf einem iPad2 ( IOS 10.3.3) zu installieren, z.B. eine ältere Version? Obwohl im Apple AppStore beschrieben ist, dass min. IOS 9.3.5 Voraussetzung ist, bekomme ich die Meldung, dass mein iPad nicht kompatibel ist. Wäre wirklich toll und sehr nachhaltig, wenn ich meine beiden iPads weiter nutzen könnte.
