I am using my processor as graphics card, and I see that, if I connect my phone to spacedesk with new android usb support then it can use h264. But I can’t connect my android phone to windows. I restarted my phone, and windows, and unplug usb and plug again, but nothing works. I can use usb tethering but If I use usb tethering it uses jpeg encoder and my processor is working at 100%. I can’t even use my laptop. How to fix this?
The Device Manager in Win10 ->Display Adapter ->Spacedesk Graphics Adapter prompts that Windows cannot load the drivers required for this device, resulting in abnormal operation of this device. (Code 31)
Thank you for your time & patience. I did use static IP but to no avail.
I think that the gigabit bandwidth is simply not enough as I was able to use 5 gigabit ethernet for uncompressed 1080p/60 fps. I did the same on an android smartphone which has a 10 gigabit usb c connected to a computer with usb 3.1 gen2.
I was wondering if it’s possible to use type c or usb 3.1 to link 2 computers in spacedesk?
Hi @rexmauris,
Routers can cause lags and latency. Bypassing them always improves performance.
This does not only apply to USB Tethering, but also to direct ethernet cable connection and WiFi Direct connection.
If your secondary device is Android, you can try connecting via direct Android USB cable.
Please refer to the chapter Direct USB Cable Connection (Android only) in the user manual https://forum.spacedesk.netuser-manual/#item_11689.
Otherwise, please check the chapter Performance tuning in the user manual.
It provides several ways to improve performance. https://forum.spacedesk.netuser-manual/#item_505.
Hi @david-p,
Yes you can simulate an 8k virtual monitor with spacedesk.
Just enable the videowall mode, then create a video wall by assigning a client to a wall.
The default dimension of a spacedesk video wall is 4K (3840×2160) but you can modify it and set an 8K resolution.
For further assistance, please refer to the chapter Videowall Configuration in the user manual https://forum.spacedesk.netuser-manual/#item_619.
Hi @sicey,
Is it the display scaling on your main monitor or in spacedesk display?
These are probably the reasons:
1. Outdated graphics adapter driver. Please make sure to update your main graphics adapter.
2. The monitor maybe does not support display scaling in a 720p resolution.
Hi, I discovered this app today and apart from one small issue I have it’s perfect.
My current display scaling is set to 100% and I can’t change it.
hello, the problem is this: I want to connect a laptop on windows 10 x32 to a pc on windows 11 x64. everything connects, does not crash, but at the same time, on the laptop there is just a black screen in the program window. Both PCs have the latest software and drivers installed.
Hi, I have an Chromebook in which I use as a 2nd monitor, just recently, I switched to limited wifi data. Spacedesk is a good alternative to a second monitor, and I would like to continue using it. After further research, I’ve found out that Spacedesk does not support USBs with Chromebooks. Is it recommended to use space desk for about 5 hours a day, daily? It would be very helpful to know how much data Spacedesk uses every minute. So my main question is, will it hog the limit, or does it use very little bandwidth?
I should use pencil
So i need windows 10 version
Hi @zeromonarc,
spacedesk viewer app is published in the Microsoft store for both Windows 10 and 11 machines only. Xbox might have a shared store with Microsoft which made spacedesk also available for download inside Xbox.
Hi @B7G1,
You can use spacedesk Windows 7 viewer as a temporary or permanent substitute for spacedesk viewer for windows 10, as they can both run on a Windows 10 machine.
You can download it from our download page Link: https://forum.spacedesk.net#products
U still can use the software made for Windows 7 on Windows 10, I think is almost the same
i can’t use microsoft store so I need program file(.exe or .setup)
SPACEDESK VIEWER SOFTWARE FOR SECONDARY MACHINE (CLIENT) window 10
please give me that file
Is it possible to stream 4 (or more) Android Screens to one Laptop?
If so, how?
Hi @patatowarz,
Did you set a static IP address (on both primary and secondary machine) when you setup a crossover (direct) ethernet cable connection?
Did you check if it shows 1Gbps network bandwidth on both machines.
If not, please refer to this article: https://helpdeskgeek.com/networking/connect-two-computers-using-a-crossover-cable/
Hi @patatowarz,
Thanks for sending the requested files.
Both primary and secondary machine shows 100Mbps network bandwidth.
Is it a direct crossover ethernet cable connection? Or does the network connection still goes through the router?
Can you also check for any high CPU/Memory/Network/GPU usage in your task manager while spacedesk shows low fps?
Not sure if this will help, but please also update the AMD graphics driver on your secondary machine.
You can download the latest driver from AMD website – https://www.amd.com/en/support.
Hi @keeg1483j,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Half way through the installation of spacedesk_driver_10_64_v1065_Beta.msi my system stops and says it ran into a problem and then restarts. I tried disabling all the startup programs but that did not work. I did notice that every time after restarting fsx Steam updated. I also tried disabling my antivirus that did not work. I ran Direct x diagnostics but found nothing wrong. Any help with this would be greatly appreciated.
Long story short, I am getting low fps while gaming (re4 chainsaw demo)
My settings are :-
1080p resolution
Compression on
Low color quality
Slider at 70
Fps at 60
The pc on which the game is running is pushing 70-100 fps without any issues but I am getting 30-45 fps on the client side.
What is the bottleneck/limitation here?
spacedesk is still in BETA. No matter if corporate or private use, spacedesk BETA is free until it will expire. Current version will expire December 31, 2023 (future BETA versions might possibly expire on a later future date). After expiry there will be either a new BETA version or clients can be purchased in the App-Stores. Possibly there will still be a free version with basic functionality.
Small scale corporate licensing is not available. Currently we only offer source code and unlimited corporate licenses for System Integrators (e.g. manufacturers of medical devices, conference room equipment, PCs and hardware).
If you are a System Integrator or if you have further questions about licensing, please don’t hesitate to post here. If necessary we might also contact you by email.
Hi @motsar,
We just released a new app version. Please try to download again the spacedesk Windows 10 Viewer app from Microsoft Store, it should work now.
I have a problem with not being able to download a program for my second laptop on Windows 10. Your link is not working
https://www.microsoft.com/en-us/p/spacedesk/9nblggh4trm4?activetab=pivot:overviewtab
Hi @guitargamer,
We have released a new spacedesk Windows 10 Viewer in Microsoft Store.
This new version 0.0.25.0 now supports multi-touch feature.
Hi @pimptastic,
Please try installing spacedesk Viewer from the Microsoft Store again. It should now be able to install on your Windows 10 device.
Hi @pierrec12,
Ok, thanks for the feedback.
Did you also check without spacedesk connected and just run MSFS2020 on your primary machine if speedtest will still reach 4-6 Mbs?
Thanks for the reply.
When my client Ipad is connected to the server everything works well. I do a speedtest on the server and I reach over 400 Mps. The I pad works fine and I am able to run different applications such as a Broweser, Microsoft Words, etc…
As soon as I start MSFS 2020, my Ipad client srart being very slow. At that point, I receive the message ‘Low Bandwidth’ on the server and my Ipad get disconnected. At that point, If I do a speedtest, I only reach 4-6 Mbs.
Nothing else is connected, in the environment (No Android connected).
Looks like the problem might be a compatibility issue with MSFS or the Invidia card?
My environment:
Intel i9 12900k
32 Gb RAM
NVIDIA RTX3080
Thank you
Hi @jamiedolan and @reirolim,
Can you please try with the most recent spacedesk Driver v1065 available on the website, also make sure you have the updated spacedesk Android Viewer app from the Google Playstore.
We have Android USB cable connection supported in the latest version, you might also want to try it for stable connection.
For assistance, please check the chapter – Direct USB Cable Connection (Android only) in the user manual https://forum.spacedesk.netuser-manual/#item_11689.
Hi @pierrec12,
Thanks for the info.
For clarification, you got 5-6mbs network bandwidth when you start MSFS 2020, correct?
Can you quickly check without spacedesk viewer connected, and just run MSFS2020 on your machine and check again your network bandwidth.
Aside from iOS Viewer (from iPad), is there other viewer app connected (e.g. android viewer) when you received the “low network bandwidth” notification?
Current spacedesk Driver version should not trigger the “Low Network Bandwidth” warning message if you only have iOS Viewer app connected. This should only be shown if you have android viewer app connected.
Hi @demon0616,
spacedesk Driver for Windows 10/11 does not support ARM processors.
I am using macbook air with M1 chip, have Parallels Desktop installed because some MS-office app only runs well in Windows. It should be a virtual Windows11 Pro. I wish to extend the monitor with the virtual windows. But after installed the Wins10/11 64-bit version, the DRIVER Console won’t work, saying the app can’t run on my PC.
Is there a fix ?
System specs:
Processor Apple Silicon 3.20 GHz (4 processors)
System type 64-bit operating system, ARM-based processor
Edition Windows 11 Pro
Version 22H2
Installed on 3/15/2023
OS build 22621.525
Experience Windows Feature Experience Pack 1000.22634.1000.0
I have an identical scenario and I get the same low bandwidth error in the Windows notification bar.
2 Vostro Dell Notebooks i7/16gb
2 Samsung A8 tablets
Spacedesk Driver Beta 1.0.57
Windows 11 Home updated
All equipment connected at 200Mbps on a WiFi6 Unifi network.
Hi @legna,
Thanks for the reply.
Unfortunately, we cannot open the zip file (and it’s not the right diagnostic folder we need for analysis).
Please follow the steps above on how to get the diagnostic logs via spacedesk Driver Console.
spacedesk Driver Console app generates a diagnostic folder name like “2023-03-15-XXXXX-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).
Hi @dave_25,
It is possible, just that Windows Display Control Panel/Settings user interface does not support it.
This applies to spacedesk and all other displays.
You can mirror screen 2 to all your iPad screens using spacedesk Driver Console with Videowall mode enabled.
Just follow the workaround steps below:
Let’s say you have these displays on your setup:
screen #1 – main display [1920×1080]
screen #2 – spacedesk iOS viewer [1920×1080]
screen #3 – spacedesk iOS viewer [1920×1080]
screen #4 – spacedesk iOS viewer [1920×1080]
1. Open spacedesk Driver Console and enable Videowall mode
2. Assign all clients connected to Video Wall.
— You will see on Connections -> Active (3 connected), 3 iPad clients connected, click one of them, then click the Videowall tab in the right panel
— In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
— Then right-click the other 2 clients below, then select “Assign to Wall1”
3. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
Hi,
Why does your Spacedesk Viewer for Windows 10 require a minimum OS of Windows 11 in the Microsoft Store?
Below is my Windows version –
Edition Windows 10 Pro
Version 22H2
OS build 19045.2673
Experience Windows Feature Experience Pack 120.2212.4190.0
thanks
Hi @pierrec12,
Currently spacedesk allows up to 16 viewer connection simultaneously (via network) and I guess this also applies to USB cable connection.
But we are not focused on this feature yet.
Theoretically, connecting multiple android devices (maybe 2-3) via USB cable should work but it’s not fully tested yet.
Currently, our main focus is to make it work properly in 1 device and fix all known issues that we still have.
You can try connecting 2 of your android devices (via USB cable), and it should work though there are still some known issues you might observe.
Hello;
I have a Windows 10 desktop on a GB switch which is connected to professional Ubiquiti access points. I run 2 older samsung tablets as additional monitors. A speed test on the tablet is well over 100mbps. The screens on the tablet are not rocket fast, but are totally fine for messenger and discord.
Recently I’ve randomly started getting this “Network bandwidth is low” message despite having no evidence of having actual problems and being a fast / stable network equipment.
I really appreciate this software, but am wondering if there is a fix for this or if I can disable this error? I do highly focused work and it’s better if I don’t have extra things popping up randomly.
Thank you
Im trying to conect 1 cliente (laptop) on my server (PC), both W10
I got the cliente version from this page because the microsoft store one requires W10
Also, this time i got black screen in the 1st conection.(did a clean up and reinstalation just before runing the app)
Hi @legna,
How many spacedesk Viewer apps are you trying to connect?
Are you using spacedesk Windows Viewer app?
Is it from Windows Store? Or Windows 7 Viewer (desktop version 0.9.40) from the website?
Is your primary machine Windows 10/11?
If yes, please send us the diagnostic logs of the issue for analysis.
Just follow the steps below:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer apps and reproduce the black screen issue on next connect
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Im trying to get my Laptop as my 2nd Screen, i after i do the 1st connetion, that works, every other fail, also when i move screens on the windows settings menu it starts to fail to and i lose my main screen icons.
The problems i got with the 2nd conection and on, either black srcreen on the laptop or i conect but can see the mouse or any apps.
Hi @atlas-meow,
Thanks for re-attaching the image.
This looks like a known issue of spacedesk with 10-bit pixel format enabled in your main graphics adapter settings.
If you know where to configure it, please try to disable then reboot your primary machine.
Otherwise, we can assist you on how to disable it. First, can you tell us your main graphics adapter? Is it Nvidia or AMD?
For detailed info, could you please send us the diagnostic logs of your primary machine using the spacedesk Driver Console.
Just open the spacedesk Driver Console -> Diagnostics, then click the Save All Information button.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
The upload failed because the zip file is 685Kb which is bigger than the 512Kb allowed
Exactly same here.
Server: Win11, 4k Display, 1.0.65
Viewer, Win10, Lenovo8 small tablet, 1200×800 native resolution. Detected as 1200×800
Viwer downloaded from app store just now.
Switching between portrait and ladscape mode didn’t help.
It seems like horizontal and vertical size has been swapped or something.
I draw a circle in paint what is an eclipse on tablet.
My wallpaper is rotated left, and distorted.
Hi @cskash,
What was the connected time below the error info?
For further analysis, could you please send us the diagnostic logs of this disconnect issue?
Just open the spacedesk Driver Console app in your Windows 10/11 primary machine, then follow the steps below:
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appear just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
@spacedesk Lea
I would be happy to beta test the new multi-touch feature on the Windows 10 Viewer (from Microsoft Store). I have many tablets and touchscreen monitors available for testing:
*** Tablets ***
Surface Pro 3
Surface Pro 5
Surface Pro 7
Surface Pro 7+
Surface Book 1 13″
Surface Book 2 15″
Surface Go
** Monitors **
Newline Flex 27″ 4K Touchscreen + Pen monitor
Dell Canvas 27″ 2K Touchscreen + Pen monitor
Asus PT201Q 19.5″ 1K Touchscreen + Pen monitor
Wacom Cintiq Pro 16″ 4K Touchscreen + Pen monitor
Asus MB14AHD 14″ 1K Touchscreen + Pen monitor
Viewsonic TD1655 15.6″ 1K Touchscreen
GeChic 1303i 13.3″ 1K Touchscreen
Please get a hold of me, and I will beta test the Windows 10 Viewer (Microsoft Store) with multi-touch on these devices.
Thanks!
Hi @mohrytz,
spacedesk Driver for Windows 8.1 DOES NOT support native USB cable connection.
It is only available in Windows 10-11 primary machine and Android devices (phone and tablet).
Not sure if Chromebook supports USB tethering.
If it is, you can setup a direct private network connection between your Windows 8 primary machine and Chromebook via USB cable.
To setup USB tethering please check the chapter “USB Tethering” in our user manual – https://forum.spacedesk.netuser-manual/#item_509.
They are many automation programs available in Android. It would be nice if the Android Spacedesk app could issue an event when it loses connection with the desktop. A user could then trigger that event to turn off the screen using automation software.
The only recourse I have now is to use automation to turn the android screen off between the hours of 11PM and 7AM. The rest of the day if my primary display turns off or my PC goes to sleep, I get to see the scrolling disconnect message.
Len
Hi @flyingace63,
For Touchscreen issue on MSFS 2020:
We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input (in general not just in spacedesk).
And according to that user, it can only recognize mouse input from a remote display.
We can only suggest either of the following:
1. Use mouse touch which automatically activates on your second viewer connection.
Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.
2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).
For the Connected – Display Off issue:
Did you check in the display settings if there’s a detached display?
If it’s just detached, just attach it by selecting Extend or Duplicate in Multiple displays dropdown menu.
If no detached display, please send us the diagnostic logs of the issue for further analysis.
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
I have an iPad connected to my Windows 11 PC through Spacedesk. I was wondering if it would be possible to play the same audio (say a YouTube video) through both my PC & iPad speakers simultaneously using Spacedesk?
I need help. I can’t seem to get my iOS device or my laptop to connect to spacedesk consistently. I keep getting the black screen with “Connected – Display off” message. I did manage to get it to connect two or three times, but I can’t seem to repeat this. It’s a hit-and-miss, most of the time a miss. And when I did get it to connect, the touchscreen function wouldn’t work in MSFS 2020 (I’ve only used Spacedesk in MSFS).
I’ve watched YouTube videos and read several articles, and I’ve done all they suggested including:
– Disabling Virtual Desktop & Virtual Desktop Streamer
– Turning off IPV6
– Adding an exception for spacedeskconsole.exe and spacedeskservice.exe in my Bitdefender firewall
– Disabled my VPN
– Uninstalled and reinstalled the latest version of Windows 10 driver
Does anyone have any other suggestion that would make this problem go away once and for all? Any help would be greatly appreciated.
