[S.H.E.I.K.H]

the problem solved with v.2114 update. thanks <3

[S.H.E.I.K.H]

Hi there –<-@ (that’s a flower =D )
yes you’re right. only apple devices.

** iTunes is out dated and apple will not update and support the iTunes app in future.

—-
thanks for forwarding my message.

[S.H.E.I.K.H]

Hi, due to some problems with my previous windows, I clean-installed windows 11 23H2 version and then installed apple devices app from microsoft store (so there is no effects of iTunes on my windows). Then tried connecting my iPad to my pc and after windows auto-driver installation (windows updates) and some restarts, checked iPad connection with windows and everything was good. After that, downloaded and installed v.2.1.12 but still have previous problem with the “Apple Mobile Device Service/Process is not running. Please download and install iTunes.” message.
Today morning, tried to connect with USB again and client version of spacedesk on iPad could not recognize USB connection. So I turned off and on the “USB Cable iOS” option in spacedesk server app on windows, then I had the pop up on iPad and everything was fine.
So I think the bug still persist =D
———————
I also have an other issue on every versions from old to new one.
I’ve set windows (power plan) “turn off screen time out” on 3 minutes and “sleep timeout” on “never”.
After 3 minutes, my laptop screen goes black; but it’s still working. On my iPad I receive a message that says “connected – screen off” and the message is permanent until I move my mouse so my laptop screen is turned on again. I think in future I will have the burn-in problem on my iPad screen (the burn-in issue is a common problem in LCDs and you will see a shadow of some permanent elements of UI e.g. battery icon on status bar even you change the background). please add an option to the client spacedesk app to turn off this message, so it will be only a blank screen on second display and it will be healthier for LCDs and AMOLED displays.
——————–
thanks a lot for your excellent support.

[S.H.E.I.K.H]

Hi, I just installed the v2.1.12 and still have the error but everything is fine, I can connect with cable to apple devices with no problem. So uninstalled and reinstalled the v2.1.12 again but problem still persists.

“Apple Mobile Device Service/Process is not running.
Please download and install iTunes.”

[S.H.E.I.K.H]

Tried SpaceDesk without iTunes, although had the previous error with cable, but everything was ok and I’m mirroring my windows screen on my iPad as always everything is fine.
thanks for the support <3

[S.H.E.I.K.H]

switch*

[S.H.E.I.K.H]

@lea

[S.H.E.I.K.H]

Hi, here is the attachment you wanted. please kindly delete it from forum after you’ve checked it.
I thought, showing the message “connected – display off” is a feature to tell us that the main display is off, but second display is still connected and is in standby mode; so I advised an update to hide this text after a few seconds to prevent LCD burning.
When I lock the screen, laptop show clock and iPad shows nothing, after a few seconds laptop display turns off and iPad shows “connected – display off” till I move the mouse or press a key so everything comes back to normal. I just want to hide this message, everything is OK.
thanks for the support 🙂

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[S.H.E.I.K.H]

clean installed my windows and tried v2.1.05 all problems solved. I think after installing .Net v6 the problem began. now it’s ok.

[S.H.E.I.K.H]

Sure, tested 20 apps including, chrome, word, photoshop, illustrator, etabs, sap2000, winrar & … also rainmeter widgets jump to main screen!

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