Hi, thank you for responding. I’ve already tried most of those things. When I connect the phone via USB to the PC, it only allows me to charge the battery (very slowly, by the way), and nothing else. It doesn’t recognize the phone for anything else. In my computer’s device manager, it shows up as a new type of connection and says it’s not recognized. I’ve tried disabling the USB option within the application on my PC, and I’ve uninstalled it on both my phone and my computer, but everything remains the same. There’s no alternative solution, and not one that’s so generic. I’ve looked around in various places, and I always see the same response, but I haven’t seen anyone who has actually had success by disabling that option.
