Forum › Forums › spacedesk Discussions › Unsupported feature on server-side
- This topic has 29 replies, 5 voices, and was last updated 2 years, 9 months ago by spacedesk Lea.
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July 28, 2021 at 2:31 am #1529spacedesk LeaKeymaster
Hi @viviane,
Thanks for sending the dxdiag files.
Please save the dump files in one folder, then right-click Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.By the way, when did the BSOD (blue screen of death) exactly happened?
July 28, 2021 at 6:46 am #1546spacedesk LeaKeymasterHi @viviane,
Please try our most recent spacedesk Driver v1.0.8 available on our website https://forum.spacedesk.net.
Then let us know your feedback.July 28, 2021 at 12:04 pm #1576VivianeParticipantThe zipped file. The BSOD occurred when I tried to change Settings in the driver window (primary machine).
- This reply was modified 2 years, 9 months ago by Viviane.
July 28, 2021 at 12:07 pm #1578VivianeParticipantThe zipped file exceeds the allowed size.
July 28, 2021 at 12:42 pm #1580VivianeParticipantIt works, but the pen is laggy. After installing the driver the Win10 starting Menu stopped working. I had to reboot the computer.
July 29, 2021 at 2:29 am #1602spacedesk LeaKeymasterHi @viviane,
The BSOD occurred when I tried to change Settings in the driver window (primary machine).
Is it in the display settings window? Or spacedesk server menu settings?
Can you specify which settings exactly are you trying to change?After installing the driver the Win10 starting Menu stopped working. I had to reboot the computer.
Is it consistently happening? Or only after installation?
It seems like a window explorer is crashing or hanging.. To verify, when it happens again please open the task manager then find the Windows Explorer, right-click -> Restart it. Then try again to click/open the Windows start button.July 29, 2021 at 7:25 pm #1628VivianeParticipant<<< Is it in the display settings window? Or spacedesk server menu settings?
Can you specify which settings exactly are you trying to change?It was the menu Settings: I tried to turn the driver OFF, then it crashed.
<<<< Then try again to click/open the Windows start button.
Problem apparently solved, but pen still too laggy, even with the lowest quality settings all over.
July 30, 2021 at 3:06 am #1631spacedesk LeaKeymasterHi @viviane,
I assume your spacedesk is connected over WiFi network, is that correct?
Routers can cause lags and latency. Bypassing them always improves performance. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk.
USB Tethering achieves the same result.
Please check the chapter “Performance Tuning” in the instruction manual: https://spacedesk.net/user-manualBy the way, does the BSOD upon settings OFF still happening on latest spacedesk version 1.0.8?
July 30, 2021 at 1:50 pm #1649VivianeParticipantSo far the BSOD hasn’t occurred anymore. Regarding the connection, I’ve been using only the WiFi Access Point (Hotspot) since I installed Spacedesk for the first time.
August 2, 2021 at 2:17 am #1666spacedesk LeaKeymasterHi @viviane,
Thanks for the feedback.Currently the only option to improve performance is by eliminating the router.
If your Android tablet supports USB tethering, you can also try that with spacedesk.If it did not help, then you’ll probably have to wait for our next performance improvement feature.
spacedesk will offer h264 hardware encoding very soon. -
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