Stuck on primary driver setup

[carsonolson99]

Will only let me repair or delete the file, I’ve allowed the file though my 3rd party firewall, but for some reason its still not working

[carsonolson99]

Anyone can help me?

[spacedesk Lea]

Hi @carsonolson99,

On which part of the setup did it get stuck? What was shown in the installer window?
FYI: If you already see the Repair or Remove option, it means spacedesk installation was able to finish.

For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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