Forum Forums spacedesk Discussions BSOD Belt installation

Viewing 2 posts - 1 through 1 (of 1 total)
  • Author
    Posts
  • #23732
    egok
    Participant

    BSOD appears while installing drivers

    #23739

    Hi @egok,

    Could you please provide us the following?
    -Check if you have a dump file. you can locate it in C:\Windows\minidump, then look for the most recent dump file.
    – Run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Viewing 2 posts - 1 through 1 (of 1 total)
  • You must be logged in to reply to this topic.