Forum Foren spacedesk Discussions BSOD Belt installation

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  • #23732
    egok
    Teilnehmer

    BSOD appears while installing drivers

    #23739
    spacedesk Christian
    Administrator

    Hi @egok,

    Could you please provide us the following?
    -Check if you have a dump file. you can locate it in C:\Windows\minidump, then look for the most recent dump file.
    – Run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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