Search Results for '2'

[khanhzz]

I just downloaded spacedesk. I have connected my phone and computer to the same wifi but can’t connect. Please help me.

[spacedesk Lea]

Hi @isa-ldsk,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @soli,
1+2+3: To setup spacedesk you should have one primary machine and one (or more) secondary machine.
On primary machine you have to install the spacedesk Driver/Server.
On secondary machine, spacedesk Viewer app should be installed. If you have the 12 native monitors attached to it, then you can setup 12 viewer app instance on each monitors and connect it all to your primary machine.
You can easily setup the Videowall using the Video Wall Engine user interface.
For more details please check the spacedesk user manual https://forum.spacedesk.netuser-manual/.

4. Current spacedesk BETA version is free to use until it expire on Dec.31, 2021.

[spacedesk Lea]

Hi @chaos_02,
Thanks for the screenshot.
Could you please try to uninstall spacedesk completely, then reboot your primary machine.
After reboot please install the latest spacedesk Driver v1.0.14 from our website https://forum.spacedesk.net.

[watchbird]

19/09/2021 – The attached file shows error during installation of Windows Spacedesk driver version Windows 10 64-bit 1014
Also attached is log file.

I would appreciate receiving advice as to how to overcome this error.

Attachments:

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[ej8989]

I discovered this bug when I was presenting to my class 2 days ago, which was unfortunate.

Note: This only happens when HDR Display is ON

To reproduce:
1. Connect phone to PC via USB
2. Enable Spacedesk via LAN IP
3. Open Google Meet & Microsoft Powerpoint
4. Present Screen using Powerpoint (using spacedesk monitor as presentation screen)
5. Chrome crashes all the time

Chrome does not crash when HDR Display is OFF.

PC Specs:
Windows 10 Pro X64 – 21H2 19044.1237
Nvidia GTX 1650 Super – Driver Version 456.71
Spacedesk Driver Version: 1.0.14

Phone Specs:
Oneplus 7T – Android 11
Spacedesk App Version: 0.9.77

• This topic was modified 2 years, 9 months ago by ej8989.

[notaro75]

Hello,
I’m using spacedesk with the following setup: native laptop screen (Windows 10 Enterprise 1909, Spacedesk Server 0.9.87) + 2 additional screens via Display Port + 1 iPad Mini (old tablet running IOS 9.3.5, using Spacedesk for IOS updated to last available version on App Store) + 1 Samsung Tablet (old one running Android 4.4.2, using spadedesk for Android updated to latest version through Google Play). I often use some app via Citrix Workspace, and spacedesk doesn’t seem to like this very much: from time to time I experience disconnections of secondary spacedesk screens – not sure why, and to be able to reconnect them I need to close any open instance of my Citrix apps, or I’ll simply keep seeing all my screens flashing with spacedesk continously connecting and disconnecting screens.

Anybody has any suggestion on possible causes and solutions?

Thanks

[PeltierDevice]

Hello, spacedesk
I have a critical error to connect display so could you help me?
If you need more information to solve this error,
I will give you any of them.

Error Dialog

Disconnected
Disconnected by server error
Error Code: 2-5-
Error Info: 0-5-
Connected Time: 00:00:01

Primary Machine (Windows Laptop)

OS: Windows 10 Home 64bit (ver. 20H2)
Graphics Adapter: Intel UHD Graphics 630
Network Type: wireless
spacedesk Driver Version: 1.0.14

Secondary Machine (iPad 6G)

OS: iOS 14.7.1
Network Type: wireless
spacedesk App Version: iOS app v 1.0.44

Thanks

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[MJB]

Hi all,

Sorry in advance for the topic, but where is the search button for this forum? I could not see one and I’m searching for anything related to “Error – Spacedesk keyboard/Mouse Driver unavailable!” without scrolling the 134 posts in here.

Thanks in advance for any help,

MJB

EDIT: Found it only in the Homepage of the Forum.I entered directly to the SpaceDesk Discussions…

EDIT2: Search Button only works for 1 word! 2 or more words give a 404 server error… 🙁

• This topic was modified 2 years, 9 months ago by MJB. Reason: found partial answer
• This topic was modified 2 years, 9 months ago by MJB. Reason: Search limitations

[Tyrell63]

Hi

It happens everytime after around 10min
Then suddenly the android tablet lost its connection to the Windows 10 host.
So my second screen is disconnected
and the whole system (windows) is very “snail” after that to keyboard or mouse click inputs.
I’m running this always when I’m playing MSFS 2020.
So the system is heavily loaded during the connection.
My specs: Ryzer 5 5600x, 32GB, GTX 3070ti
newest NVida driver
Sometimes after a while I can reconnect again, sometimes not.
Connection to WiFi is stable all the time

[Soli]

Hi
I am new to this field and want to use spacedesk for presenting pictures and videos on a video wall with 12 monitors. So, I want to know:
1. How to interconnect monitors and pc?
(Is it enough to use a 1 Gig switch, and CAT6 cables without using any other cable?)
2. How many PC is requierd? what software should be installed on it?
3. How to add (introduce) monitors in the spacedesk for creating a group of monitors?
4. Is spacedesk completely free for such applications?

I appreciate your help
Regard’s

[petresarr]

I am reviewing this application for a high refresh rate application. I have a android Xiaomi Mi10T phone that supports 144hz refresh and plan to connect with usb from a Windows 10 pc with thunderbolt4 usb connection. I noticed that hardware acceleration is coming in version 2.0 What is the current max refresh rate (and in which configuration)? How soon will future development (updates) support the capabilities of 120hz and higher on the viewer? thank you, Peter

[spacedesk Marcel]

First question:
Why still use the old Windows viewer? Have you tried the new one from the Microsoft store?
Second question:
Why connect manuallly via IP-Address? Does automatic discovery not work?
Third question:
If connecting manually by IP-Address – are you sure you are not accidentally using a local host address? These start 127.x.x.x

[rawan]

i have 2 machines
it connect fine from machine a to b
but when i try connect from machine b to a it gives me that error
you are claiming that i am connectin tol localhost but no i am connecting to another machine
and i keep getting that error invaild entry local host

• This reply was modified 2 years, 9 months ago by rawan.

[Chaos_02]

Screenshot here
Also I’ve seemed to misread the 18 as 8 or it has changed since the last time…

[oleechn]

Hi, I’ve found that there were some connection issues when using spacedesk and connecting both devices to my home network. So i tried to use the mobile hotspot of my main device and have my secondary device connect to it. this doesnt work though, and it says its connecting, then exits out. Any fixes?

I’ve included a link to a video of the problem im having, if my explaination doesnt make sense
[video src="https://cdn.discordapp.com/attachments/825594008822087692/886122208047554591/2021-09-11_13-27-19_Trim.mp4" /]

[prot4goras]

I have a laptop conectado to a normal portable monitor and i want to use vídeo wall in this portable monitor for teleprompter. Is it possible without a Internet connection? This portable monitor is connected by hdmi comnection. Thanks

[Ngoof]

Hello, I would like to inquire about my issue with spacedesk. I cannot connect to my iPad as it shows the Disconnected by server error, code 2-5- and error info 0-5, Connected Time: 00:00:01. i am using an old iPad 2 with iOS 9. I have also uninstalled splashtop wired display on both devices

[spacedesk Lea]

Hi @cqpeak,
Thank you very much for the feedback.
1. Currently, to emulate a right-click event, you have to do the left-click + hold then release gesture.
The actual right-click and scroll button click from a real USB mouse device are not yet being recognized by the spacedesk Android Viewer app.
We will ask our developer about this then get back to you.

2. Optimization of HTML5 viewer is currently not our priority at the moment.
We are focused on improving our native Viewer apps (e.g. Android/iOS/Windows).

3. Not sure what you are asking here, but you can also save the full spacedesk HTML5 web page locally so you don’t have to go to https://viewer.spacedesk.net/ every time you want to connect the spacedesk.

4. Unfortunately, it’s not possible. The idea of spacedesk is to allow user to have another Windows desktop screen (mirrored/extended) over the local area network via secondary device’s e.g. Android, iOS, Windows, etc.

[spacedesk Lea]

Hi @chaos_02,

Thanks for sending the requested files.
Which device has the error code 8?
Could you please send us the screenshot of this device with error code?

[spacedesk Lea]

Hi @chaos_02,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

[Chaos_02]

I’m trying to use SpaceDesk on my Main PC and it has worked before but after countless tries to reinstall it I just get “unplugged” devices or Detached Desktops.
Checking in Windows device manager shows me Error Code 8 When a device is connected, scrolling to Installation errors in the Details Tab shows
1. Treiber ist für diese Plattform nicht vorgesehen.
(Driver is not intended for this platform.)
2. E0000234
I dont know what to do anymore, the PC is being picked up by all clients, I just can’t put it into duplicating or extending the display and it shows this exclamation mark in device manager.

[shodan]

I am trying to use spacedesk for the first time.

It works, however not usable for my purpose (just having 2 extra monitors on my PC but over the network)

I would like to try using VLC as the spacedesk viewer (instead of the current HTML5 viewer which is too slow and unable to be automated)

[cqpeak]

Hello, spacedesk is a great tool. After testing, there are several problem reports:
1. The Android spacedesk viewer APP is installed on the Android type TV (the mouse and keyboard are inserted into the Android TV), once I click the right mouse button, there will be a prompt to exit the app, so the right-click function is invalid. Similarly, the middle mouse button scroll is also invalid.
2. It is recommended to optimize the Html5 function, it will be a great experience. For example, in html5 mode, the keyboard is basically invalid and cannot input anything; the mouse is a little jumpy and not precise enough;
3. If want to use the html5 viewer, then I need to enter https://viewer.spacedesk.net/, can it be my own website? Do I need to deploy a separate server?
4. Is it possible to send a specific desktop program to the viewer instead of the entire screen？
Thanks.

• This topic was modified 2 years, 9 months ago by cqpeak.

[PhxHere]

Please help, I’m using a Iphone xr everytime I’m trying to connect to it, it says “Disconnected
Disconnected by server error

Error Code: 2-5-

Error Info: 0-5-

Connected Time: 00:00:01

[spacedesk Lea]

Hi @mormonmunk,
Did you install the most recent spacedesk Driver v1.0.12 from our website?

[testcb00]

Currently my solution is to use my Bitdefender Firewall, only allow spacedeskService.exe using the OpenVPN Adapter IP (Port 28252) to pass data.

[MormonMunk]

I use spacedesk for a 3rd screen off of my tablet at work. Yesterday it worked perfectly. Today it’s giving me a few error boxes.

Disconnected by Service Error

Error Code: 2-5

Error Code 0-5

Connected Time: 00:00:01

I also get a notification from the computer that reads

spacedesk x10
spacedesk Display Driver has expired!

I was saw on other forums (the previous website) to run a diagnostic and share it here.

Oh great, wise spacedesk forum moderator what may I do to appease the program gods?

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[spacedesk Lea]

Hi @testcb00,
I see, so the viewer cannot automatically discover the IP address of your OpenVPN network but you were able to add it manually, right?

I think this is a Windows network adapter priority, currently the default network adapter on your primary machine is your WiFi network so the viewer can only auto-discover the IP address of the default network interface (which is your WiFi).

If you want to make your OpenVPN network as default, then you just have to set the automatic metric manually in the network properties.
Just run ncpa.cpl, select the OpenVPN network interface, right-click -> Properties -> Internet Protocol Version 4 (TCP/IPv4) -> Properties -> Advanced, then uncheck the Automatic metric and set the value to 1 or 2.

[testcb00]

Please see the below png files.
The Unknown Interface 53: TAP-Windows Adapter V9 is the OpenVPN Interface.
The Wireless 802.11 Interface: Intel(R) Wi-Fi 6E AX210 160MHz is the Wi-Fi Interface.

I don’t know why spacedesk cannot recognize OpenVPN IP Address, but I can type the VPN Local Address and connect it.

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[spacedesk Lea]

Hi @dieginho15151414,
Thanks for the feedback.

Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.

Updated version of spacedesk on both side is good.
But are both machine connected on the same local area network or wifi network?
Can you please try to ping the IP address of your secondary machine from your primary machine to check if both machines are reachable to each other?
To ping, just run Command Prompt on your primary machine then type “ping 192.168.x.x” (check the IP address of your android device which can be found in the wifi settings).
What is current Network band on your primary machine and secondary machine? Are they both connected on 2.4GHz or 5GHz network?

[ezams]

I can’t delete the last sc query. DeleteService FAILED 1072. Tried to do do this: taskkill /F /IM mmc.exe but process was not found.

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[Nexile]

I can’t connect to Spacedesk 2nd monitor, it keep prompt me with Disconnected error. Here is the error message:

Disconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01

Both of my device are connected on same network.

[spacedesk Lea]

Hi @marcioramos,
Thanks for sending the requested logs.
It seems that you are installing an outdated spacedesk Driver (v0.9.33).
Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.

[dieginho15151414]

..so a week later spacedesk viewer app cannot discover your primary machine anymore?
-yes, that’s right
Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
Do you have any third party firewall software installed on either machine?
– no i dont
Do you maybe have VPN (Virtual Private Network) active?
– i dont think so, i never use vpn

[Myron]

It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor. The desktop is still being shown on the second display on the Android tablet and is static. I extended the display and it’s has been about an hour without me even moving the mouse pointer onto the extended second screen. The Spacedesk server’s status is “ON (idle)”.

I tapped the screen on the Android tablet which then the app changed it’s display showing that the display is reconnecting, then connected and the extended display on the Android tablet is now active. The server status is now showing “ON (connected)”.

I don’t have a screen saver active on my laptop and the display did not blank/power off.

Server version is 1.0.12 and the Android app version is 0.9.76.

[dieginho15151414]

hi,about a week ago I could connect my Lenovo tablet model IdeaTab A3000-F with Android app versión 0.9.76 on the space desk app with my windows 10 and 1.0.12 Driver Beta version. and a week later I just couldn’t connect like I used to, I tried to put the IP- address manually and it just keep searching for it forever and nothing happened, can somebody help me? are they not compatible because of the versions?

[joel]

Bonjour

Super application pour déporter mon bureau, bravo

J’ai installé spacedesk sur ma tablette samsung SM-T520
Je vois mon fond d’écran, le pointeur de la souris, mais aucun icone du bureau !

J’ai également installé votre appli sur mon redmi 8, tout fonctionne bien…

Merci d’avance pour vos conseils

Cordialement
Joel

[djfix13]

i want to build a multimonitor (1 wired display and 2 remote android sansung note 10+).
I have made some network consumption tests but they are unstable.
with resolutions of 1920×1080 30FPS color 4.2.2 how much bandwidth do I consume for each display?
can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?

[Bilbo8333]

“To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).”

I know.
This is a VERY bad UI design. Please ask the programmers to change that.

Also, I held the spinner down for a long time, but eventually, it reached a maximum value, and the values stopped moving.

E.g. currently I can set the spinner value to 2560 x 1440.
But, it is not possible to set the spinner value to 1440 x 2560

This means I can’t use the SpaceDesk.

And attempting to rotate to portrait mode in the Primary PC didn’t work either.

; (

[leefedex]

Hi I’m having the same issue running window 10 with 2 monitors I attached my dxdiag

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[Bontle]

Could you please check my attached files.

My server screed show ‘Incompatible display hook driver’ this text and second monitor show ‘error code 2-5 error info 0-5.

I don’t use NVIDA Graphic Card and Splashtop Wired XDisplay.

I don’t know what is the problem.

Could you help me please!!

My server monitor is samsung laptop(win10 x64) and the second monitor is samsung tab s6 lite.

• This topic was modified 2 years, 10 months ago by Bontle.

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[spacedesk Lea]

Hi @alejandro-k,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[alejandro.k]

When i try to connect to my android tablet i get this error on my android
(Dissconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01)
I attatched dxdiag.txt

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[MrPaul]

Hello,
I was excited to put the screen of my laptop on my smart tv but of course clicking on my pc from the TV gave me Error code 2-5 and info error 0-5
So I wait you’re answer

[Armor00]

Update:
I tested another iPad, which is an iPad 2018 with iPadOS 14 something. It is wifi-only, and works without any problem.

[Armor00]

Is your non working iPad Pro 12.9 has cellular or wifi only?

Cellular. And my working iPad Pro is wifi only. Disabling the celluar function did not resolve the problem.

[spacedesk Lea]

Hi @armor00,

Thanks for the input and dxdiag info.
It seems that it’s a network discovery issue in our iOS viewer app which occasionally happens on some iOS device.
We don’t know yet the root cause since we still cannot reproduce this issue on our side.
We have received similar bug reports from various users before.
Is your non working iPad Pro 12.9 has cellular or wifi only?

[psyko]

When I install and run the program (android client windows 10 server) it connects absolutely fine, works perfectly, no problems at all.

However.

A day or 2 later when I try use it again it does not find the server.

I have to restart the modem/router to get it to work again, this is not practical for my uses I do not want to have to do this.

I have tried reinstalling, resetting, switching everything on and off again, nothing works.

I can enter the IP address of the server and it will connect, with a 30 second delay or longer and it does not display correctly.

I have tried USB teathering, works great until I start a program and it resets the tablet rendering everything useless

I have looked everywhere for a fix. Tried everything I can think of
But nothing works, except restarting the router, which I again, let me be clear do not want to have to do every time I use this program

Anybody got any ideas? I love what this program does but this is irritating me to the point of just not using it anymore

Please help me find what the issue is 🙂 looking forward to hearing from you

Cheers

[spacedesk Lea]

Hi @gab_ozo12312323,
Thanks for sending the diagnostic logs.
Remote touch input will not work if Video wall mode is enabled.
Please disable it first on Videowall Engine user interface before trying the absolute touch input.