Forum Forums spacedesk Discussions BIG Problem with installation/uninstallation Reply To: BIG Problem with installation/uninstallation

#1560
spacedesk Lea
Keymaster

Hi @a_mad_denial,
please try the following:
– use v1.0.7 installer available here to uninstall the current version on your machine
– try the Troubleshooting Uninstall – Step 2:Try Microsoft Fix chapter in our user manual
If problem still persist, please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

  • This reply was modified 2 years, 11 months ago by spacedesk Lea.
  • This reply was modified 2 years, 11 months ago by spacedesk Lea.