Forum › 论坛 › spacedesk Discussions › BIG Problem with installation/uninstallation › 回复至:BIG Problem with installation/uninstallation
28 7 月, 2021 9:04 上午
#1560
Hi @a_mad_denial,
please try the following:
– use v1.0.7 installer available here to uninstall the current version on your machine
– try the Troubleshooting Uninstall – Step 2:Try Microsoft Fix chapter in our user manual
If problem still persist, please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
- 该回复由spacedesk Lea 于 3年、 3月前 修正。
- 该回复由spacedesk Lea 于 3年、 3月前 修正。