Forum Foren spacedesk Discussions The connection is interrupted when the application is closed or the second devic

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  • #26651
    Ksenit
    Teilnehmer

    When I minimize Spacedesk, after 1-2 minutes the connection is lost. The same thing happens when I lock the second device.
    I use Samsung Galaxy Tab S 9 Fe Plus as a secondary device. I turned off battery optimization for the application

    Maybe I missed something in the setup?

    #26657
    spacedesk Christian
    Administrator

    Hi @ksenit
    This is an expected behavior for Android viewer app, but a workaround can be done by setting the ‘Connection loss delay’ in the spacedesk Console to -1. This will not unplug your secondary machine and will resume its connection when the app becomes active again.

    #26662
    Ksenit
    Teilnehmer

    I tried this method but the connection is still lost within 1-2 minutes

    #26663
    spacedesk Christian
    Administrator

    Hi @ksenit
    have you made sure to hit the enter key after you input the number?
    please also try switching the spacedesk Driver Off-On after you try to reconnect your client.

    #26675
    Ksenit
    Teilnehmer

    Yap. I hit the enter key and switching spacedesk Driver off-on. Also, I tryed to reboot PC. Іt didn’t work =(

    #26687
    spacedesk Christian
    Administrator

    Hi @ksenit,
    I see, disconnecting when the app is minimized is an expected behavior but it should not unplug from your primary machine using this workaround. could you please check your windows settings -> Display if the client is unplugging when it disconnects? if not, that means the connection loss delay is now working.

    #26712
    Ksenit
    Teilnehmer

    I minimize the application and waited one minute. There was a disconnection, as always. This is how it looks
    I have 2 monitors and a 3rd tablet that has disconnected

    • Diese Antwort wurde geändert vor 6 Monaten, 1 Woche von Ksenit.
    • Diese Antwort wurde geändert vor 6 Monaten, 1 Woche von Ksenit.
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    #26717
    Ksenit
    Teilnehmer

    Just tried to connect the tablet via Wi-Fi. Disconnection does not occur. I observe this only when connected by wire

    #26726
    spacedesk Lea
    Administrator

    Hi @ksenit,

    In the spacedesk app settings, please try to switch OFF the „Pause app activity if unused“ under „Unused app settings“.
    Then check if it will still disconnect the spacedesk display while spacedesk Android app is minimized.

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