spacedesk viewer on TV can’t get the right resolution

[amiga]

I have a smart TV, and the resolution of the screen is 3840×2160. The spacedesk viewer recognized its native resolution as 1920×1080. When I configure setting->resolution->choose custom resolution and modify it to 3840×2160, it prompts it can’t be bigger than the native resolution.
I think that spacedesk viewer on TV can’t get the right resolution.
What should I do now?

[spacedesk Nicole]

Hi @amiga,

for clarification of the spacedesk viewer app settings:
if only „Use native android device resolution“ option is checked
and
„Use custom resolution“ option is unchecked,
then the resolution is only 1920×1080?

What is the model and Android version of the smart TV?

[amiga]

for clarification of the spacedesk viewer app settings:
if only “Use native android device resolution” option is checked
and
“Use custom resolution” option is unchecked,
then the resolution is only 1920×1080?
Yes. the resolution is only 1920×1080.

What is the model and Android version of the smart TV?
The model is SUPER3-X50 of LeTV. The model is made in China.
The Android version is 5.0.1.
[ro.build.characteristics]: [tv]
[ro.build.date.utc]: [1534908690]
[ro.build.date]: [Wed Aug 22 11:31:30 CST 2018]
[ro.build.description]: [aosp_guava-user 5.0.1 V2301RCN02C060072B08221N 180822.113025 release-keys]
[ro.build.display.id]: [V2301RCN02C060072B08221N release-keys]
[ro.build.fingerprint]: [Letv/X3-50/X3_50:5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.host]: [tv-k8s-11c2adc2c1c868]
[ro.build.id]: [V2301RCN02C060072B08221N]
[ro.build.product]: [guava]
[ro.build.tag]: [5.0.1/V2301RCN02C060072B08221N/180822.113025:user/release-keys]
[ro.build.tags]: [release-keys]
[ro.build.type]: [user]
[ro.build.user]: [letv]
[ro.build.version.all_codenames]: [REL]
[ro.build.version.base_os]: []
[ro.build.version.codename]: [REL]
[ro.build.version.incremental]: [180822.113025]
[ro.build.version.release]: [5.0.1]
[ro.build.version.sdk]: [21]
[ro.build.version.security_patch]: [2016-03-01]

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[spacedesk Nicole]

Hi @amiga,

the issue has been forwarded to our Android app developer and is being investigated.

[spacedesk Nicole]

Hi @amiga,

we released a new version of the spacedesk Android viewer app.
Could you please try it and let us know if it fixes the issue?

[amiga]

The resolution is still 1920×1080.
Is there a possibility that apps works at FHD mode and external input(HDMI) and codec of video work at 4k mode?

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[Autor]

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