I previously had spacedesk installed prior to a new windows11 re-install. Now, I receive a „Install server not responding“ error and cannot get any further than this screen. This happens on both 32 & 64 install versions.. I have tried numerous windows fixes & scans but nothing seems to help.
I have done complete un-install through Revo uninstaller and also Registrar registry remover to remove any old traces of the previous installs. My system is Windows 11 64bit, 32gig ram.
Any help will be appreciated.
Barry
Hi @barry,
For further analysis, please send us the following files:
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @barry,
For further analysis, please send us the following files:
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi Christian
thanks the reply. There are no log files in C:users/public, but I found 2 in windows/inf. As I do not know which one is relevant I have sent you both..
many thanks
Barry
Hi @barry,
Thank you very much for Sending the requested files.
Could you please try running a system file checker.
-Open the command prompt as admin and type sfc /scannow.
When the scan has finished, try to install spacedesk again.
.
