Suchergebnisse für ‚spacedesk‘

[downstairsflier]

Hello,
I am hoping you can help me with this issue. I use space desk for secondary montior displays for flight simulator.
Occasionally- like once every few hours of flying the screens will lose connections, sending the displays back to the main monitor (full screen). I basically have to close them, reopen and move to their proper 2nd displays using spacedesk.

I have a log of the internet connection, there is no drop in internet when this happens.

Also, I have a program running on the main computer as a host, the client is running on a seperate laptop–this program becomes unconnected to the server as well, all at the same time.
Again, I have a monitor of the internet connection on the laptop-there is no dropout. Since they happen at the same time, the issue must be related, and since the laptop and SD displays are connected to the primary computer- the issue must be with that computer. Can you think of something that would cause the communication between the primary computers/SD displays, and the laptop to stop while the internet is still going? I even went as far as putting the router on UPS in case there were power flunctions maybe causing the router to go in standby mode, even with that, it continues to happen.

Thanks very much for your help.

[HansdieGans]

Hi @spacedesk Lea,

I have the exact same issue. Tablet (Lenovo TB-J606F) is connectet via USB to my Windwos Laptop. USB Debugging on tablet is ative but when wifi is turned of I can’t find the primary machine. Hope you can help me, since the connection via wifi is very laggy in my case.

I have attached the.zip file.
Thanks for your help.
Daniel

[jahnavi]

Hi, i downloaded the recent spacedesk driver console for my laptop and it won’t let me connect to my iPad, please help

[criscapt]

HELP
I have installed the latest version of Spacedesk for windows 10 and during its installation the screen went black for a few seconds and when it came back, there was nothing on my desktop. More than 300 GB of important photos missing. I can lose my job because of this, I am desperate, please I need help urgently

[spacedesk Lea]

Hi @awm,
Unfortunately, DebugView.log file is still not included in the recent diagnostic folder.
Could you please try our most recent spacedesk Driver v1.0.33 on https://forum.spacedesk.net.
We have improved our diagnostic logs collection on this latest version, hopefully it will now include the DebugView.log file and other driver log files that we need to further analyze the black screen issue on your side.

Please follow the same procedure on spacedesk Driver Console -> Diagnostics:
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and reproduce the black screen issue
– switch Diagnostic Collection OFF
– click Save All Information button

[spacedesk Lea]

Hi @speedingcheetah,
spacedesk Viewer for Apple TV is not supported at the moment.

In the meantime, you can maybe try spacedesk HTML5 Viewer on your Apple TV.
Just open a web browser, then go to http://viewer.spacedesk.net/ and connect to the IP address of your primary machine.
Keep in mind that this HTML5 VIEWER is much slower than our native apps on Android/iOS/Windows.
This is due to technical limitation of HTML5/Javascript.

[spacedesk Lea]

Hi @salazar,

Can you tell us your Xiaomi device’s native screen resolution?
Maybe also send us the screenshot of the spacedesk viewer screen showing the black bar.

For further analysis, could you also please run the spacedesk Driver Console window -> Diagnostics -> click Save All Information, on your primary machine.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @wastanley,

Please make sure that you are using the most recent spacedesk Driver v1.0.33.
For further analysis, could you please run the spacedesk Driver Console window -> Diagnostics on your primary machine, then follow the steps below:
– switch Diagnostic ON
– connect viewer app and reproduce the error 2-5 issue
– switch Diagnostic OFF
– click Save All Information
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @lapizhilera,
Thanks for the feedback.
Could you please send us again the updated:
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

[wastanley]

I used Spacedesk beautifully for 1-day. It worked like a charm. The next day I went to use it it couldn’t find the IP address so I had to try re-loading several times. I also tried downloading Duet Display out of desperation but that didn’t work either. Today, when I try connecting via Spacedesk, the IP address pops up but I’m getting the ERROR CODE: 2-5, ERROR INFO: 0-5 note on the secondary device and a Spacedesk Error note (Error – Duet Display… driver detected).

I’ve uninstalled the Duet Display and it’s no longer showing on my computer and restarted it so that should be gone.

Thanks for any help you can give.

[spacedesk Lea]

Hi @pomkyc,

To further analyze the discovery issue, could you please run the spacedesk Driver Console app on your primary machine, then click Diagnostics -> Save All Information button, then send us the diagnostic logs.
Just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

As for the native USB cable connection, spacedesk does not support it.
But if your Android tablet supports USB tethering, you can connect your spacedesk Viewer to you primary machine over USB tethering connection.
For assistance, please check Performance tuning -> Network Bandwidth -> USB tethering chapter in the user manual https://forum.spacedesk.netuser-manual/.

[spacedesk Lea]

Hi @swider1337,
For further analysis, could you please run the spacedesk Driver Console app on your primary machine, then click Diagnostics -> Save All Information button, then send us the diagnostic logs.
Just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

Can you also please tell us your secondary machine info:
– Operating system
– spacedesk Viewer app type (Android/iOS/Windows7/Windows10/HTML5)?
– Network type (wired/wireless)?

[spacedesk Lea]

Hi @lapizhilera,
Thank you very much for sending the logs.
Could you please try the most recent spacedesk Driver v1.0.33 available on our website

Forum

[spacedesk Lea]

Hi @schneider97,
Thank you very much for sending the diagnostic logs.

1. Based on the logs the spacedesk server status was stopped.
Did you manually switch off the spacedesk Server (in the spacedesk console app) after the disconnect? Or did it switch off automatically after disconnect?

2. Did you turn off the In-game overlay settings in the Nvidia GeForce Experience window, then reboot?

[spacedesk Lea]

Hi @kjstech,
On spacedesk Windows 10 Viewer app, please check the Settings -> Display -> Keep display on if it’s active.

[spacedesk Lea]

Hi @kjstech,
If you are using spacedesk Windows 10 Viewer app (from Microsoft Store), you can disable the screen view transformation via Settings -> Display -> View transformations.

If you are using spacedesk Windows 7 Viewer app (Desktop version 0.9.37), the option to disable the screen view transformation is not yet available and might not be available any time soon.
We are currently very busy with higher prioritized features and bug fixes.

[vikash]

Hi
I am using windows 11 on both my PC’s . Spacedesk works with Wifi but not with lAN cable . Can any one help me

[lapizhilera]

here are the 3 files
that u guys might needed
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
and my dxdiag info.

• Diese Antwort wurde geändert vor 2 Jahren, 8 Monaten von lapizhilera.

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[lapizhilera]

Hello, can someone help me? I tried so many times to install your app and still failed and got the error
before I did this I research on google and nothing works at least posting here can help me more precisely.

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[zyd2001]

My client laptop has a touch screen and I usually position it in a L shape, where keyboard and touch pad are behind screen. Then I can only use touch to operate. In windows‘ projecting software, in tablet mode, the input in client is directly registered to server and do not need to explicitly enter the control mode for input. In touch mode, you can easily escape the projection by touch elsewhere. Even if in full screen, you can slightly swap your finger at the top of the screen to bring the title bar of spacedesk viewer out and exit full screen mode (It seems a feature of UWP application).
The thing is I rarely exit control mode and I can only use pen to enter control mode (I found 3 finger taps also works?). Can you improve the interaction, or let one finger tap enter control mode, or add an option that enables control mode upon connection?
I also found that if „projecting to this computer“ is on in windows setting, spacedesk cannot connect to server

[TT702]

Hello,

I’m using the iPad Pro 12.9 (2020, Cellular + Wi-Fi, iPadOS 15.0.2, Sold in Mainland China), and it was unable to find the server. I have checked the Local-Networking switch in the Settings and it was on.

I was thinking that the reason caused this problem was the spacedesk App may not supported an iOS Region-Specific feature called “Network Access Permission” yet. (Introduced in iOS 10)
This feature was currently available on the iOS device with Cellular function (both iPhone and iPad) that sold in Mainland China, the non-cellular (Wi-Fi only) version of iPad that sold in Mainland China was not affected by this.

It basically was when the App running for the first time, iOS will showed a prompt pop up to ask user “Allow ‘App’ to use wireless data?” and iOS will block all the network access (including Wi-Fi and Local-Networking) for this App until user allows it from that prompt.

The prompt was controlled directly by iOS and seems like it does not allow developers manually checking it, but if the App only using socket for networking, this prompt will never popup and causing the users was never able to use the App’s networking features. The workaround for that is called some networking API (eg NSURLRequest) to trigger the prompt.

I have test the spacedesk App on my iPhone 12 Pro (iOS 15.2.1, Sold in HongKong SAR, China) and my iPhone XS (iOS 15.2.1, Sold in New Zealand) and those devices was able to find the server without any problems.

After I doing some research I found most of people who cannot use the spacedesk App was running it on the Chinese model of iOS device. (including me..) So I was wondering maybe that was the reason causing the spacedesk App was unable to find any server even the Local-Networking switch was on.

Looking forward for the spacedesk teams to solve this problem.

Best Regards.

Reference:
https://forum.unity.com/threads/face-capture-face-capture-app-cannot-access-network-on-chinese-ios-device.1209526/

I have took a screenshot from my iPad and it shows the “Network Access Permission” prompt pop up.

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[spacedesk Lea]

Hi @ner1kel,

Unfortunately we cannot watch the attached mp4 file your sent, it exceeds the allowed file size.
Could you maybe upload it on dropbox (or other cloud storage app), or maybe on youtube?

For further analysis, could you also please send us the following logs:
– most recent *.dmp file in C:\Windows\Minidump folder
– diagnostic logs generated via spacedesk Driver Console -> Diagnostics -> Save All Information.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[tipek360]

Hello,
when I use spacedesk to connect my iPad as mirrored screen of main screen image is stretched to aspect ratio of iPad even though I set 1920×1080 for screen mirroring. Currently running iPadOS 15.3 on iPad Air 4th Gen and Windows 11 on laptop. This looks like some collision between spacedesk and Windows 11 because on Windows 10 machines it works just fine.

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[Ner1kel]

when connected, the primary machine hangs, and the black screen on the Secondary machine. If you turn it off right away, then everything will return to normal, and if you wait, the taskbar pops up and the PC freezes until it is rebooted, it does not respond to anything.

Updated video card drivers today in GeForce Experience
info:
Primary Machine
– operating system Windows 10
– graphics adapter (AMD/Intel/Nvidia)
– network connection type wired

Secondary Machine
– Viewer type Windows
– network connection type wired

[Francois]

I recently started to use spacedesk, on my two laptops and android tablet it works 100%. but when I use it on my desktop I can only extend the monitor and not duplicate it, any advise on how to duplicate the second monitor. I am using windows 10

[spacedesk Lea]

Hi @angeldevoid,
Current spacedesk Windows Viewer app cannot handle auto rotation yet, so you have to do the workaround via rotation lock on/off option in the display settings of your secondary machine.

[spacedesk Lea]

Hi @angry7,
We have sent you the link where to download the spacedesk_driver_Win_10_64_v1024_BETA.msi on your email that you used to register here in the forum. Please check.

[angry7]

As seen in the image that I left attached. It asks me for that file, and I download it from the website and it doesn’t want to work with that. So I can’t uninstall it

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[spacedesk Lea]

Hi @ranvet,
That’s expected as long as this VPN (MBTun Userspace Tunnel #3/10.67.225.171/53) is active on your primary machine it might prevent spacedesk from network discovery.
Another thing you can try is to add „C:\Windows\system32\spacedeskService.exe“ into the „Allow List“ of your Malwarebytes settings to exclude spacedesk from all detections.

[spacedesk Marcel]

Are you sure that this is due to an updated spacedesk version?
No errors can be seen in the logs – it just seems that the network dropped.
Did anything change in your network environment?
spacedesk disconnects after ~30 seconds of continous network downtime (e.g. cable unplugged, FiFi disabled, etc.)
spacedesk option „auto-reconnect“ can be used in such cases

[spacedesk Lea]

Hi @ranvet,

Thank you very much for sending the diagnostic logs.
Log shows that there is an active VPN (Virtual Private Network)
MBTun Userspace Tunnel #3/10.67.225.171/53
Maybe this is the VPN of the installed Malwarebytes Antivirus software?

Please also check spacedesk Instruction Manual chapter
TROUBLESHOOTING->Network Connection->VPN (Virtual Private Network)

[awm]

ya se actualizo los drivers AMD junto con lo de spacedesk en ambos dispositivos pero sige e pantalla negra

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[spacedesk Lea]

Hi @righteoushundred,
Thank you very much for sending the diagnostic logs.
The logs do not show any errors nor anything unusual. Sure that logging was enabled in spacedesk Driver Console while the issue happened?

Firewalls sometimes cause such disconnects.
We see that Kaspersky firewall is installed.
Did you tell the Kaspersky firewall not to block C:\Windows\system32\spacedeskService.exe on TCP/IP port 28252 ?

PS: Please always make sure to update Windows Primary machine to the most recent spacedesk version (we see that you still have Beta RC v1.0.30 – there is a newer one available already)

• Diese Antwort wurde geändert vor 2 Jahren, 8 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @ranvet,
Could you please open the spacedesk Driver Console (just click the spacedeks tray icon in the task bar), click Diagnostics -> Save All Information.
Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

By the way, can you also tell us which spacedesk Viewer app are you using? Android/iOS/Windows/HTML5?

[spacedesk Lea]

Hi @xnerey,

spacedesk display refresh rate can be changed via spacedesk Viewer App’s Settings -> Quality/Performance/Compression -> Custom FPS.
You can only select 30fps or 60fps values and the spacedesk display will have either 30Hz or 60Hz refresh rate.

[spacedesk Lea]

Hi @blaaue,

Thanks for sending the updated setup log files.
Based on the setup log files, spacedesk Drivers seems to install properly.
Could you please check if spacedesk Server is running on your primary machine, just run services.msc and check if you can find the spacedeskService with status „Running“ and if you can find spacedesk tray icon in the task bar notification area.

By the way, please try the most recent spacedesk Driver version 1.0.31 on the website https://forum.spacedesk.net.

[greenbar]

Hello Lea,
I tried your suggestion and checked the display settings to see if there was a detached secondary display while spacedesk is showing “Connected – Display OFF”.
It did not detect another display. The driver console says the connection is ongoing. Also after about a minute, the client disconnects.
When I click on the X in the upper right-hand corner of the client laptop (windows 7) screen and I get the space desk windows VIEWER popup, and I click on the „View problem details drop-down, I get the following:

( Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: spacedeskWindowsVIEWER.exe
Application Version: 1.1.250.37
Application Timestamp: 61e50f39
Hang Signature: 793f
Hang Type: 1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: 793fd855c6f44369307d358252508337
Additional Hang Signature 2: bc6f
Additional Hang Signature 3: bc6f1fbcd041e5daf5f5ec5cbc0c97c5
Additional Hang Signature 4: a499
Additional Hang Signature 5: a49969c7735e5521042e733f28c22dad
Additional Hang Signature 6: 2681
Additional Hang Signature 7: 2681f81d2e64328b18cf29aca2bd2d76

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt )

I also ran the diagnostic routine again and created another diagnostic zip folder and will attach it.

Thank you,

John Wilson

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[spacedesk Lea]

Hi @ranvet,
Please check Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/.

[spacedesk Lea]

Hi @greenbar,
Thank you very much for sending the diagnostic logs.
Could you please open the Windows Display Settings (just right-click on the desktop screen then select Display Settings), then check if you can find a detached secondary display while spacedesk is showing „Connected – Display OFF“.
If there’s a detached secondary display, please attach it by selecting „Extend these displays“ underneath Multiple displays dropdown menu.

[spacedesk Lea]

Hi @mikhal980,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[spacedesk Lea]

Hi @blaaue,
Thank you very much for the feedback.
Could you please send us the following updated log files:
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

[JerEdwin]

Hi,

I’m connecting a W10 PC to another W10 PC, and can’t get the WiFi direct (over mobile hotspot) connection to work. The 192… IP for the WiFi direct adapter shows up green and normal in the viewer, but when clicked, the screen on the viewer goes black with „Connecting to 192..etc“ for about a second or two, then it returns to the setup screen. I have an android tablet that *does* work fine connected to the same WiFi direct / mobile hotspot connection on the driver PC, with all the same spacedesk settings on driver PC.

* I’m using the latest driver and viewer installed on each respective machine. Both machines with latest W10.
* Connection works normally over the shared WiFi network. This problem is only when trying to WiFi direct to hotspot.
* Viewer PC functions normally using the mobile hotspot connection (e.g., full internet access).
* spacedesk is listed as firewall exception on both machines.
* I’ve checked through switching all the settings I could think of. I’ve done restarts, and tried, for example, starting the spacedesk apps only after making the hotspot connection.

Anyone else have this experience? Any insights or suggestions would be appreciated – thanks.

[gazok]

After updating I can not connect to the monitor on the client gives a black screen and the inscription „Connected-Display OFF“ and after about 20 seconds there is a notice of disconnection „Disconected by server“
As of 23.01.2022 I have the latest drivers installed on both devices and the latest versions of spacedesk
When trying to connect to the server through the android app the same „Connected-Display OFF“ error appears
Rebooting, rolling back drivers and program versions didn’t help, rolling back to the system checkpoint didn’t help either

While I was writing the text above, the server was no longer displayed on the client

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[spacedesk Marcel]

Thank you very much for the nice feedback – we are always very glad when our software is appreciated!
Can you attach a picture or a short video of your digital animated aquarium?
We could possibly put it onto our spacedesk facebook page…

[RigRunner]

(idk how to add topics, hope this posts ok)

I didn’t see a contact page to write an email or anything, so I guess this’ll have to do.

I’ve been using Spacedesk for about three years, and I’m so thankful for it.
Roughly three years ago I found an old Amazon tablet, Fire HD 7 (I think) that had been thrown out, the charging port had was pushed in and off-set a bit.
I took it home and was able to fix the port enough for consistent charging and boom. Though I quickly found the old Fire couldn’t really run any of my apps or games. Then it dawned on me to use it as extra monitor for my rig, and after some searching, I found Spacedesk.

After the quick downloads and setup I stuck it up on the wall next to my PC, threw an animated aquarium wallpaper on that bad boy, and called it a day. My digital aquarium rocks. It works for videos and small stuff, but it’s pretty much just for aesthetics.
I’m so glad I found Spacedesk. I’ve even noticed I still get updates for the app! I realized it’ll be a bad day in Baltimore when it stops working. I’d love a link to donate or something. Thanks for such easy display app!

Cheers all!

-RR

• Dieses Thema wurde geändert vor 2 Jahren, 8 Monaten von RigRunner.
• Dieses Thema wurde geändert vor 2 Jahren, 8 Monaten von RigRunner.
• Dieses Thema wurde geändert vor 2 Jahren, 8 Monaten von RigRunner.
• Dieses Thema wurde geändert vor 2 Jahren, 8 Monaten von RigRunner.
• Dieses Thema wurde geändert vor 2 Jahren, 8 Monaten von RigRunner.

[spacedesk Marcel]

Please open spacedesk Driver Console
-> Go to „DIAGNOSTICS“ (no need to switch anything ON or OFF).
-> Click button „Save all information“.
-> Use file explorer to compress (zip) folder.
-> Attach and send the *.zip file.

[Mikhal980]

I uninstalled Splashtop Wired XDisplay’s Agent but still I can’t install Spacedesk driver. It gives me those errors.

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[spacedesk Marcel]

Thank you very much for this input. We had a first look. Indeed it appears as if spacedesk could possibly do this, too. We will work on it next week. If possible, we will release a new version of spacedesk Viewer for Android supporting mouse passthrough.

[varaxy]

hi. i connected 2 computers with ethernet cable (point to point) and i configured a new spearated network. when i try to transfer a file from the Pc A (where there is SpaceDesk Server) to Pc B (SpaceDesk Client), the transfer speed is about 106 MB/s (not Mb/s) but when i use Spacedesk, on the topbar of the window, i read 40 Mb/s and it creates lag.
I connected Pc A and Pc B with ethernet to get the maximum network speed and to avoid lag using an High quality image streaming.
How can i tell spaceDesk to use the real speed of the network to stream my desktop?

[spacedesk Marcel]

Careful! Let us not confuse things:
We did NOT discontinue resolution auto detection in spacedesk Windows Viewer.
Both spacedesk Viewers for Windows (Win10 Microsoft store and Win8.1 native) DO support automatic recognition of native Viewer device resolution.

Just make sure you understand the settings menu in both spacedesk Windows Viewers (it works the same way):
Up to two resolutuions can simultaneously be specified:
– Native resolution
– Other custom resolution

If you specify both resolutions, then Windows on the Primary Machine selects one of them
(you can still change the selection on Primary Machine Windows Display Control Panel)

If you specify only one resolution, then Windows on the Primary Machine has to use this one.
If you specify only the native resolution, then only the native resolution can be used.