Suchergebnisse für ‚Space‘

[spacedesk Lea]

Hi @gralf,
Thank you very much for the input.
This needs to be discussed with the spacedesk team and we will check if we can easily implement or improve some of your ideas..

[spacedesk Lea]

Hi @mdc42,

1. Yes, touch screen feature is supported in the current spacedesk version.

2. Yes, spacedesk supports multiple viewer connections (except when connecting via spacedesk HTML5 Viewer).

3. Not exactly the app, one of the main factor that affects the performance is the network connectivity. If spacedesk is connected over a slow wireless network, then it will result to slow performance.
The ideal spacedesk connection should be over a wired network, please check the performance tuning chapter in the user manual for various suggestions on how to improve performance https://forum.spacedesk.netuser-manual/#item_505.
FYI: Native Android USB cable support will be available soon.

[spacedesk Lea]

Hi @kiryhaver,

Thanks for sending the requested logs.

It seems that uninstalling the old spacedesk HID driver is hanging.
This is a known issue in our older version installer, as a work around, please try to manually uninstall the old spacedesk Driver version on your primary machine before installing the latest version.

For assistance, please check Uninstall on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only) chapter in the user manual. https://forum.spacedesk.netuser-manual
PS: Please make sure you do the Step 4: Uninstall spacedesk virtual HID Device (for Windows 10 only).

[spacedesk Lea]

Hi @pidul,

Thank you for sending the logs.

Could you please check in the Windows display settings if there’s a detached second display and just attach it by selecting Extend or DUplicate underneath Multiple displays dropdown menu.

If there’s no detached display, do you maybe have Nvidia ShadowPlay/In-game overlay/screen recording enabled in your Nvidia Geforce Experience settings?
If yes, please disable it (maybe reboot afterwards) and try again with spacedesk.

[gralf]

Hi!
I’m new to this forum, but not new to spacedesk. I’m playing around since version 0.9. Today I took a closer look at resolutions and refresh-rates.

Is there any chance for other refresh-rates than 60 and 30fps? It would be great to also have at least 50fps, because this is the generic refreshrate for German TVs and Cameras. So, if I create a wall and have this wall filmed by a video camera I will get interferences because of the different framerates.
Also 50fps or 25fps would reduce the network traffic a bit.

Thanks for any advice
Gralf

• Dieses Thema wurde geändert vor 2 Jahren von gralf.

[woqq445721624]

Hi Lea,

Yes, the spacedesk is on the list and enabled.

[spacedesk Lea]

Hi @woqq445721624,
Could you please check on your iPhone’s settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?

[spacedesk Lea]

Hi @kiryhaver,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @asesidaa,
Multi touch feature on iOS or Windows Viewer is not yet supported.
It’s only available in spacedesk Android Viewer app at the moment.

• Diese Antwort wurde geändert vor 2 Jahren von spacedesk Lea.

[spacedesk Lea]

Hi @dmutro,

If your primary machine is Windows 10/11, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and switch to extension mode and wait for the screen flickering to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @bruno-lima,

Thank you very much for reporting.
Yes, we are aware of this issue in spacedesk Windows Viewer.

Currently, only Android viewer can detect a Network Connection Lost event.
We will soon implement the same thing in our spacedesk Winddows 7 Viewer app only (On Windows 10 Viewer from Microsoft Store, it will not be fixed anytime soon).

[flowerdealer]

I disabled it and enabled it and SpaceDesk did indeed work. Funny thing is that I’ve had VirtualDesktop installed long before I had spacedesk, and it never had an issue. Even after disabling and re-enabling and launching virtual desktop I’m able to relaunch spacedesk and it still works.

[bruno.lima]

Hello,

I have a problem with SpaceDesk Viewer running on a Windows 10 machine.

Whenever the server unexpectedly looses it´s network connection, like if I unplug it´s network cable or something goes wrong in the network, the clients do not recognize that the connection has been lost. This way the clients get stuck with the last received image for hours, until I manually disconnect the client and reconnect.

I tested this with an Android client and it worked fine, a few seconds after removing the server´s network cable, the Android clients automatically detected that there was no connection anymore and started trying to reconnect again.

Appreciate any help.

Best regards,

[spacedesk Lea]

Hi @vule,
Thanks for the logs.

For clarification, aside from random disconnect issue, you also experienced a display off issue?
And this happened after the random disconnect then auto reconnect event, right?

FYI: When spacedesk is connected, then you switched the Diagnostics ON then the viewer will be temporarily disconnected (as you observed by the „disconnected by server“ error message) because switching Diagnostics ON involves restarting of spacedesk SERVER.

[spacedesk Lea]

Hi @pedrodru,

Thanks for the info.
We checked here but so far it’s not happening on our test machines.

Current spacedesk Windows Viewer from Microsoft Store is a bit outdated.
Could you please try the spacedesk Windows 7 Viewer app (desktop version 0.9.39), this is newer than the Viewer app from Microsoft Store.
You can directly download it from our website https://forum.spacedesk.net.

[pedrodru]

After updating to Windows 11 22H2, Spacedesk Viewer from Windows Store crashes when trying to open it.
Event viewer shows the following error:

Fauting application name: spacedeskAppUWP.exe, version: 0.0.0.0, date timestamp: 0x609e59c2
Fauling application module: Windows.UI.Xaml.dll, version: 10.0.22621.382, date timestamp: 0x9af156ee
Exception code: 0xc000027b
Fault offset: 0x000000000084f1a0
Fauting Process ID: 0x0x4B7C
Fauting Start Time: 0x0x1D8CDEB59FE001A
Fauting path: C:\Program Files\WindowsApps\datronicsoft.spacedesk_0.0.23.0_x64__aa4z72nd5cmx4\spacedeskAppUWP.exe
Fauting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report ID: cf1a4c4f-5f44-435f-9e35-f38af9e117a3
Fauting complete application name: datronicsoft.spacedesk_0.0.23.0_x64__aa4z72nd5cmx4
Fauting application ID package: App

[spacedesk Lea]

Hi @vule,
Thank you very much for sending the diagnostic logs.
Based on the logs, the disconnection reason was connection lost..

I noticed that you are still using an older version of spacedesk Driver (v1044).
Could you please try the most recent version 1048 available in https://forum.spacedesk.net then let us know if you still have the same issue.

[spacedesk Lea]

Hi @flowerdealer,

It seems that you have a Virtual Desktop (from https://www.vrdesktop.net/) installed in your primary machine.
This software seems to have incompatibility issue with spacedesk.
We were able to reproduce the same Display Off issue after installing the Virtual Desktop then reboot.

Please try this workaround steps to make it work with spacedesk:
– open device manager in your primary machine (just run devmgmt.msc)
– go to Display adapters and right-click Enable device the “Virtual Desktop Monitor”
– open spacedesk Driver Console then switch the spacedesk SERVER OFF-ON

If the steps above did not help, the only option is to uninstall the Virtual Desktop app then reboot your primary machine.

[spacedesk Lea]

Hi @serhii

Thank you very much for sending the diagnostic logs.
During Display Off in the Viewer app, could you please check in the Windows Display Settings (of your primary machine) if there’s a detached secondary display?
Then please attach it by switching it to Extend or Duplicate.
For assistance, please check the Configuration and Settings -> Windows PC (Primary Machine) chapter in the user manual https://forum.spacedesk.netuser-manual/#item_470.

[spacedesk Lea]

Hi @vule,
Does it disconnect even with continuous screen update in the viewer app? Or only during idle time?

For further analysis, could you please send us the diagnostic logs of this issue?
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and wait for the disconnect issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @mrjtrix,
New spacedesk Driver 1.0.48 for Windows 7/8.1 is now released.
Please try it and let us know if it fixes the issue.

Looking forward to your feedback.

[spacedesk Lea]

Hi @edgardo-p-lugo,
Could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @karoku9,

Thank you very much for sending the diagnostic logs.

It seems that you have a Virtual Desktop (from https://www.vrdesktop.net/) installed in your primary machine.
This software seems to have incompatibility issue with spacedesk.
We were able to reproduce the same Display Off issue after installing the Virtual Desktop then reboot.

Please try this workaround steps to make it work with spacedesk:
– open device manager in your primary machine
– go to Display adapters and right-click Enable device the “Virtual Desktop Monitor”
– open spacedesk Driver Console then switch the spacedesk SERVER OFF-ON

If the steps above did not help, the only option is to uninstall the Virtual Desktop app then reboot your primary machine.

By the way, please also update to latest spacedesk Driver v1.0.47 which is now available on our website https://forum.spacedesk.net.

[Edgardo P Lugo]

The program stays black auto connecting the ip address and stays in black please help

[spacedesk Faith]

Hi @eman,

Yes, resolution must not be bigger than the native resolution but you can try it with our Video Wall feature. You can easily setup the layout of video wall by setting your desired wall size with the desired size (width and height) of each client, in the Video wall settings tab (of spacedesk Driver Console).
For assistance, please check the Video Wall Configuration chapter in the user manual https://forum.spacedesk.netuser-manual/.

[eman]

Hi,

thank you for this nice tool. I do some experiments with a lot of physical and virtual screens for building a big flight-simulator that uses a lot of views and clients (PC’s). So far spacedesk works very fine, fast and stable ! I am very surprised.

Can I overrun in the spacedesk viewer (Windows 10 App) the custum resolution over the native resolution for a physical display that is attached to the client ? I have a client with a physical multi-screen setup of 3×3 screens (each 1920×1024) an want to use (and expand) the viewer with a custom resolution of 2048×2048 for example. Upscaling within the viewer over 9 screens works fine but i want to use a higher resolution for the viewer to see more details, but it is limited to the max resolution of one of the native displays.

[spacedesk Nicole]

Hi @Serhii,
let’s try the following sequence:

1. Turn OFF spacedesk in the spacedesk Driver Console.
2. Let’s be sure that spacedesk is not really running. Check in Task Manager if spacedeskService.exe is still running. If it is, then click on End Task. (Screenshot below)
3. Turn ON spacedesk in the spacedesk Driver Console.
4. Connect the laptop.

Attachments:

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[spacedesk Nicole]

Hi @Serhii,
what are the OSes of your phone and tablet? Is it Android or iOS?
Is the viewer on the laptop the UWP version?

Which one of them did you connect first?
Did you notice if spacedesk showed a Network Connection Lost bubble message?

Can you try to turn OFF then ON spacedesk using the spacedesk Driver Console
then connect the laptop first?

• Diese Antwort wurde geändert vor 2 Jahren von spacedesk Nicole.
• Diese Antwort wurde geändert vor 2 Jahren von spacedesk Nicole.

[Serhii]

Hi @Nicole! In the display settings, are two displays. In the settings, I expanded the displays. I reinstalled spacedesk, but to no avail. Always writes on a laptop, tablet and phone – „Connected – display off“. I also tried clearing display settings and spacedesk, also no results.

[spacedesk Nicole]

Hi @Serhii,
is the display detached on the Windows Display Settings?
If it is, then select Extend or Duplicate.

For details, please check the Configuration & Settings -> Windows PC (Primary Machine) chapter in the user manual https://forum.spacedesk.netuser-manual/.

[Mrjtrix]

Changing the FPS Rate to 60 FPS seemed to do the trick! Thank you for your assistance.
I appreciate your continued support even with this old system. I use Spacedesk to extend and duplicate the signal from a video projector. Spacedesk allows me to use my old iPad as a monitor, so I can see what is projected on the big screen (via projector). Controlling multimedia for a show are all my old PC and iPad are used for and it’s perfect for what I need. So again, I appreciate you and your program!

[Eddy]

Hi Spacedesk Team,

A new Windows update came in and I tried replicating the crash.
So far running stable under Driver Verifier.
Will update again if it crashes….

[spacedesk Faith]

Hi @eddy,

For further analysis, could you also please send us the following logs:
– most recent *.dmp file
– diagnostic logs generated via spacedesk Driver Console -> Save All Information.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[Eddy]

Hi,

I am experiencing random crashes on my Windows 11 box
Using android phone and doing usb tethering
ran driver verifier and got a crash dump
it’s pointing to spacedesk driver – spacedeskdriverbus.sys
using the latest driver 1.0.47 and latest spacedesk app release on playstore

i got the dump file if needed
it’s 10 GBs…

Attachments:

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[spacedesk Faith]

Hi @mhammady,
For further analysis, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer apps and reproduce this issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[mhammady]

Hi,

I tried spacedesk yesterday and it worked great, except for the touch. I connected 2 iPads, and the server can see both and extend the screen to both, but only the 1st iPad connected can get the touch to work, and the 2nd to connect cannot. It doesn’t matter which one, every time, I can connect with touch working to whichever connects 1st to the server.

I’m using win10 64, and 2 iPads 3rd gen 2012

Any idea how to fix that?

• Dieses Thema wurde geändert vor 2 Jahren von mhammady.

[Scientist9852]

On the frontpage, there is a list about planned Spacedesk-feature implementations in the future. „- USB-Cable“ beeing one of them.
I would like to have some clarification, if that means: native USB-connection *without* the need to tether a network connection via USB?

More specifically: Will the non cellular IPads be able to connect via USB in the future?
(Related to this question: https://forum.spacedesk.netde/forums/topic/is-it-possible-to-tether-a-non-cellular-ipad/)

Currently, I open up a mobile hotspot (5 Ghz) on my Windows-machine and connect it with my IPad. After that, I start using Spacedesk. Since the Hotspot uses the same antenna alongside the normal Wifi-internet-connection my Internetspeed decreases quite a bit.
The Performance of Spacedesk is good enough with low Resolutions but I hope to get more stability and a higher Resolution with an USB-Connection.

[flowerdealer]

Yes, I’ve fully shutdown any other alternative software while using spacedesk and it still happens. I don’t know what to do about the logs since I’ve followed the instructions to generate it, but I’ll try again.

[spacedesk Faith]

Hi @mad-dog,

Does it only happen when using FiveM?
Does 2022-09-10-001540-spacedeskRuntimeDiagnostics folder already exists? If not, please follow the steps below:

– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button

PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected. Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

Also, please check if you can find a recent dump file (time stamp should be the same as when the issue happen) in C:\Windows\minidump. And include this in your attachment. Thank you.

• Diese Antwort wurde geändert vor 2 Jahren von spacedesk Faith.
• Diese Antwort wurde geändert vor 2 Jahren von spacedesk Faith.

[spacedesk Faith]

Hi @achee,

Thanks for the logs.
It seems that something on your primary machine is preventing a spacedesk connection.

We noticed that you have CrowdStrike Falcon Sensor Antivirus on your primary machine.
Could you please check if there’s an exception list setting on this antivirus app and just try to include spacedesk to allow incoming and outgoing connection.
The following are the spacedesk details you might need for manual setting:
service name: spacedeskService
file path: C:\Windows\system32\spacedeskService.exe
TCP/IP Port: 28252
UDP Port: 28252

[flowerdealer]

Hey, following this up, the last time I was ablet to use Spacedesk (current version no longer works for some reason), mouse passthrough is still not working, and the right click still isn’t detected as such. Is this still in the pipe for release?

[flowerdealer]

Yes, I’ve disabled all the software that says might conflict (which never did in the past actually), and it still fails to connect. Attaching diagnostic files. Used Spacedesk for a long time without issues.

Attachments:

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[Mad Dog]

Hello i playing FiveM and always when i try put volume down (FN+F2) or up (FN+F3) spacedesk froze, disconect my phone and on pc screen be something like green and white colored cubes like matrix (i think driver crashed or something like that).After 10 second display on pc turn black and nothing happend , pc need restart .. Everything is actualized, new gpu driver, new spacedesk pc update, new mobile app, updated windows. Thx for solution

Attachments:

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[achee]

Hi, I am trying to set my IPAD up as an extended monitor to my Dell laptop. I’ve installed the spacedesk apps on both my laptop and IPAD, however, I keep getting ‚Cannot detect Server!‘ on my IPAD when trying to connect to the primary machine.

I’ve gathered the diagnostic information and have attached to this post.

Appreciate if you could help look into the same. I am hoping to use spacedesk for my laptop-ipad integration for an upcoming training next week.

Thank you

Attachments:

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[spacedesk Faith]

Hi @Serhii,
For further analysis, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the display off issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply, please note that .rar file is not allowed as attachment. Thank you.

[spacedesk Lea]

Hi @flowerdealer,
Could you please check for the following:
– incompatible software/products via spacedesk Driver Console app
– detached display via Windows Display Settings
For assistance, please refer to the troubleshooting chapter in the user manual https://forum.spacedesk.netuser-manual/.

If the above suggestions did not help, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Mrjtrix]

https://www.dropbox.com/s/c5478y6m65o0ty8/2022_spacedeskDiagnosticTool_Legacy%20%282%29.zip?dl=0

[Mrjtrix]

I’m sorry, I don’t seem to see dxdiag.exe I see a Dbgview.exe in the unziped files as well as the folders created. I have attached a zip file of all. I hope this is what you need. Thank you.
I do have a DxDiag.txt file saved on my desktop but it is dated 7-16-2021 So I think it was from an old support ticket. (I’m not sure how I created it) as all I see in the spacedeskDiagnosticTool.cmd is Dbgview.exe and spacedeskDiagnosticTool.cmd

[spacedesk Faith]

Hi @Nspivey,
For further analysis, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the display off issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Mrjtrix]

Thank you for your assistance.

When I first connect the iPad it seems to work OK for a few seconds.
But then I hear another tone (similar to a USB connecting sound.. as if connecting again?).
Then the PC slows down and the cursor slows and freezes etc.

When I had the spacedeskDiagnosticTool.cmd open and connected the viewer app the issue didn’t seem bad. The cursor seemed pretty normal and I could move it between the two screens.
After running the script however, every thing was pretty much stuck and I couldn’t move the mouse etc.

Please find the attached file you requested.

Thank you.
Jason