Suchergebnisse für ‚Space‘

[compexpert]

Hi Christian again,

I try with again with the file spacedesk_driver_Win_10_64_v1078.msi . But same message on the screen. The Setup can not find the file for deleting.

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[spacedesk Christian]

Hi @adonias,
Some gamepads, such as the Playstation Dualsense/Dualshock wireless controllers can be used as input devices through Bluetooth connection, although limited to a keyboard’s arorw keys and mouse’s behavior.

However, it’s important to note that this particular setup has not yet been proven to be effective with spacedesk during gaming or basic Windows activities, as further testing is required.

Question: What is your purpose in connecting a gamepad to an Android device with spacedesk?

[spacedesk Christian]

Hi @goodmanmsu-edu, @afalout,

We have released a new spacedesk Windows 7 viewer v0.9.43 on our website.
this includes the fix for non-working touch input in Windows tablet/surface devices. Please try it and let us know if it fixes the issue in windows 7 viewer.
Looking forward to your feedback!

[spacedesk Christian]

Hi @joe, @mstraatm,

We have released a new spacedesk Windows 7 viewer v0.9.43 on our website.
this includes the fix for non-working touch input in windows tablet/surface devices. Please try it and let us know if it fixes the issue.
Looking forward to your feedback!

[spacedesk Christian]

Hi @santiiju2,

Glad it worked out for you!
We will now close this topic. In case you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you.

[spacedesk Christian]

Hi @demon518336,

For blackscreen issues,
– open the Windows Display Settings on your primary machine and check if the spacedesk display is detached/grayed out, and if it’s detached just attach it by selecting extend or duplicate
– check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products

For the failed installation of 32-bit version, is there any error that pops up? what does it say?
Could you try restarting your PC and then try to install again? there may be a pending reboot in your system..

If that doesn’t work, please provide us with the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[adonias]

Is there a way to use a gamepad connected to Android (Bluetooth or USB-C) as input with Spacedesk?

[spacedesk Christian]

Hi @santiiju2,

based on the traces, spacedeskdriverbus failed to install on your machine.
We have released a new spacedesk Driver v1077, could you please try installing this version?
if it still doesn’t work, could you please send us the output of the following, just follow the steps below.
-Open Command Prompt as an Administrator
-type pnputil -e
-copy all and save to a text file
Send us the textfile in your next reply.

[spacedesk Christian]

Hi @santiiju2,

Could you please check if there are pending Windows updates in your system settings (or your current update may be lacking some important packages.) If there is, please try to update them and try again with spacedesk.

If that didn’t solve your problem, could you maybe try the suggestions found on this website?
Link: https://softwarekeep.com/help-center/there-is-a-problem-with-this-windows-installer-package

in case the Issue persists, could you please resend us your spacedeskSetup.log together with the following files:
– Run dxdiag.exe on your primary machine, click “Save all information”
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
in case it exceeds the allowed size, send it to us by uploading it to any cloud storage app like google drive or dropbox and send us the link.

[spacedesk Christian]

Hi @compexpert,
Thank you very much for sending the required files.
Based on the logs, v1067 was uninstalled properly. However, v1075 fails because there is a missing INF file. Could you please try installing the latest spacedesk Windows driver v1076? If it fails again, try to install it in a different folder.

[spacedesk Christian]

Hi @flyingace63,

We had to move your post to a different topic as your problem is with iOS devices.
for the touch issue, did you encounter this while you were using Air Manager 4?
we have previous cases where MSFS (another flight simulator) is problematic when it comes to touch.
maybe this problem is related to yours, could you try spacedesk without running Air Manager 4?

[spacedesk Christian]

hi @acs,

For your Black screen problem, do you maybe have Nvidia ShadowPlay installed on your machine?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products. if there is, please uninstall or disable it and try again with spacedesk

[spacedesk Christian]

Hi @shadowdash,
yes, you can connect your tablet to your desktop with spacedesk as long as they are connected to the same wifi network. you can also use native android USB connection aswell.
Please refer to CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection -> Android USB Cable Connection chapter in our user manual –
https://manual.spacedesk.net/AndroidUSBCableConnection.html

[spacedesk Christian]

Hi @invalid,

in-game experience while using spacedesk depends on a lot of factors such as network connection, game settings, and your machine’s hardware/software specs.
there are a few things you can check and try.

1. Wi-Fi connections can be sensitive to various factors, such as distance or the number of connected devices, which can affect their performance. you might want to try using a wired connection for a much better performance.
please check the chapters under PERFORMANCE TUNING -> Use Direct Cable Connection on our user manual –
https://manual.spacedesk.net/UseDirectCableConnection.html
2. recalibrate your in-game settings and spacedesk viewer settings
3. make sure spacedesk driver and viewer are updated to the latest version
4. make sure your Graphics adapter is updated.

[spacedesk Christian]

Hi @demon31,

Experiencing a BSOD/GSOD when using a USB tethering connection is a known issue. Instead, you can use our native Android USB feature. Please refer to CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection -> Android USB Cable Connection chapter in our user manual –
https://manual.spacedesk.net/AndroidUSBCableConnection.html

• Diese Antwort wurde geändert vor 10 Monaten, 2 Wochen von spacedesk Christian.

[demon31]

as the you can say my pc getting green screen of death while using the spacedesk via usb tethering. It’s usually happens when pc is fully loaded and when I close the photoshop or the game my pc keep’s crashing. I’m using usb 2.0 port and Android 11 device.
As you might guess I dont have any screenshot about it.

[spacedesk Christian]

Hi @vfransant,

We have just released a new spacedesk Windows Driver v1076 and spacedesk iOS viewer that includes support for USB iOS.
Please update your Driver and Viewer to the latest version. Please try it and let us know if this works for you. Looking forward to your feedback!

[spacedesk Christian]

Hi @struct2009,

We have just released a new spacedesk Windows Driver v1076 and spacedesk iOS viewer that includes support for USB iOS.
Please update your Driver and Viewer to the latest version. Please try it and let us know if this works for you. Looking forward to your feedback!

[spacedesk Christian]

Hi @daemonium, @st-destiny

We have just released a new spacedesk Windows Driver v1076 and spacedesk iOS viewer that includes support for USB iOS.
Please update your Driver and Viewer to the latest version. Please try it and let us know if this works for you. Looking forward to your feedback!

[spacedesk Christian]

Hi @afalout,

We moved your reply from its original thread to focus on the touchscreen issue of your viewer.

so touch is not working on both win7 and win10 viewer is that correct?
Could you maybe you please send us the Diagnostic logs of this Issue?
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– take control of the viewer and try to reproduce the issue. please use win7 viewer
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

also, after following the steps, could you try again if the touch screen would work this time?

[spacedesk Christian]

Hi @glockmane,

Current spacedesk Win10 viewer from the play store does not support ARM based processor

[afalout]

Thanks Christian,
1) same resolution on both: 2736*1824
2) W7 viewer initially started rotating in wrong directions, but after a while i figured out that if I disconnect once it is in Portrait – and manually flip orientation on server using Windows Display settings, then it will stay in Portrait. So that is GREAT. Obviously not ideal but it works once you figure it out.
3) Not sure what to do regarding the link you referred me to? The user with the issue in that thread stated that touch stared working after he removed W7 client and reinstalled W10 one from the Store. Obviously if I do that, I will lose the Portrait mode again.
Also, the Take Control instructions to „simply use your Surface tablet’s mouse and click inside the active spacedesk viewer. A dialog box will appear, click ‘Take Control’“ do not work here – or do not work on W7 viewer. I get „Press ALT+shift to exit remote control“ instead. So Im assuming that Remote Control is already active? Either way, touch works outside the Viewer, does nothing inside the Viewer.

Thanks for your help!

[spacedesk Christian]

Hi @afalout,

-Could you please check in settings > system > display what is the resolution of your server and client display?
-Yes, win7 viewer also works on windows 10. please try it on your side.
-For the touch issue: please refer to the suggestions from this topic ( https://forum.spacedesk.net/forums/topic/touchscreen-inop-under-viewor-on-surface-tablet/ )

[spacedesk Christian]

Hi @robochemist,
Thank you very much for providing the steps for this issue:
we have tried but are still unable to reproduce it on our own windows tablet.

We just have a few more questions..
1. for #4, I thought you need to set a custom resolution like 800×600 in the spacedesk viewer which will then AUTOMATICALLY set its orientation to ‚portrait-flip‘ upon connect? –„Whenever I set a custom resolution like 800×600 in spacedesk, the values come out flipped on my Windows host machine“
2. what is your primary screen’s resolution?
3. for @goodmanmsu-edu, does your windows tablet has windows10 OS too?
4. a lot of info has been provided and has been very useful in investigating this issue, but if it is possible, maybe you could also send us a video clip showing the steps and actual result of this issue? this is only optional.

[robochemist]

I have tried replying to the last thread with this name (https://forum.spacedesk.net/forums/topic/broken-aspect-ratio-rotation/) but across multiple devices and times of day, it won’t let me reply, so i’m making a new topic.

Here are the steps in answer to your previous question:
1. Install SpaceDesk from the MS Store onto a Windows 10 tablet
2. No configuration on the viewer (default space desk resolution and settings)
3. Connect to host
4. Set rotation for the viewer’s display to „Portrait (Flipped)“ in the host desktop’s settings (This is the view shown in my screenshots)

I think the problem has less to do with the program itself and more about what hardware it’s installed on. It’s probably how Spaceadesk handles rotation/orientation/scaling on Windows TABLETS specifically. I’m not sure how Windows handles this exactly, but my theory is that rotation on tablets is handled differently from desktops, and SpaceDesk doesn’t know how to deal with the tablet’s style of rotation reporting. All the resolutions are correct, the output is just getting rotated and squished around. I’m not a Windows expert but that’s what I think so far…

[spacedesk Christian]

Hi @ravee,

Have you tried rebooting your primary machine? could you please try rebooting and then remove the spacedesk driver using the .msi?

if the issue still persists, please provide us with the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Christian]

Hi @skadog,

Windows and iOS versions should not be a factor for discovery issues.
there are a few things you can try to solve this problem in your iOS
-reinstall ios viewer and make sure to click “allow” on a prompt that says “spacedesk would like to find and connect devices…”
-Is your primary machine and iOS device connected to the same local area network?
– On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

[spacedesk Christian]

Hi @zenbu,

No problem, Glad it worked out for you!
We will now close this topic. In case you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you.

[skadog]

Hi! I downloaded spacedesk a few days ago, and it worked perfectly fine until I started it up again yesterday. It refuses to find my primary machine no matter what I do. I think this happening because the Windows and iOS versions are different. I need Beta v1.64 for Windows.

[ravee]

I just wanted to update to the latest version, via the update feature in the console. after I clicked install, I followed the steps that should be. But, when entering a section like „you have a previous version, continue updating“ the process seems to go smoothly, until the status „uninstalling spacedesk android control driver“, a notification appears.

The notification dialogs „An error occurred while uninstalling the spacedesk driver. The uninstallation will complete with an error. Please do this setup again. restart the machine and run it“

after that the installer application is stuck, not running anymore. i searched & followed the method on the official spacedesk web. it still runs like that. then i tried to repair/remove using the previous (.msi) installer (v1069). but, it has the same problem and stuck in the same status.

is there any other solution, I can’t use spacedesk at all.

Thank you.

• Dieses Thema wurde geändert vor 10 Monaten, 3 Wochen von ravee.

[spacedesk Christian]

Hi @robochemist, @goodmanmsu-edu
For the orientation Issue, Thank you for providing further info about this. however, for further investigation, could you maybe provide the exact step-by-step procedure on how to reproduce this issue? just to be sure that we are doing the exact same thing as we are still unable to reproduce it on our side.

for @goodmanmsu-edu,
For Touchscreen issue on MSFS (if this is the case for you as well)
We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input (in general not just in spacedesk).
And according to that user, it can only recognize mouse input from a remote display.

We can only suggest either of the following:
1. Use mouse touch which automatically activates on your second viewer connection.
Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.
2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).

[spacedesk Christian]

Hi @rilagan

Have you made sure to click “allow” on a prompt that says “spacedesk would like to find and connect devices…” right after you installed it?

aside from that, please check the following:
1. Check your WiFi router settings if it has client isolation enabled.
(This setting prevents direct communication between connected devices/computers.)
2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
3. Are you using any third party antivirus/firewall? if yes, Please add spacedesk in the exception list or ‘Allow List’
4. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
5. Is your primary machine and iPad device connected to the same local area network?
6. On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

[spacedesk Christian]

Hi @fritzmark,

We have sent you the requested spacedesk Driver v1067 via email.
Please check your inbox.

[spacedesk Christian]

No problem, Glad it worked out for you!
We will now close this topic. In case you encounter any spacedesk related issues, just let us know and we’ll be happy to assist you.

[fritzmark]

Hello, it seems I did a typo for the version I need. I need indeed

spacedesk_driver_Win_10_64_v1067_BETA.msi

to continue with the update.

To be quite sure, also for your side I attached a screenshot showing the version needed.

Best regards and again sorry for the delay.

• Diese Antwort wurde geändert vor 10 Monaten, 3 Wochen von fritzmark.

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[goodman@msu.edu]

I think my problem is similar. I accidentally found a solution, and then on next restart, it was gone again, and I haven’t been able to get it working correctly … the former post was „touchscreen inop…“ and Christian responded. Incidentally, all of this works fine on an Android tablet with the Android client.
Running the client from the MS Store, although I also tried the Win7 version at Spacedesk’s suggestion.
I’m trying to use the TDS GTN 750Xi FMS with MSFS 2020, and it won’t allow me to use the touchscreen on my Surface tablet … that is, I can make the touchscreen active („take control“), but when I poke, the buttons triggered are not the buttons being displayed… i.e., the touchscreen’s view of what’s on the screen doesn’t agree with what’s displayed. Here’s what I’m learning:
1) I am testing WITHOUT STARTING MSFS at all, with the TDS GEN 750Xi in „Standalone“ mode, to try to eliminate confounding factors.
2) The first pic below shows that the main (server) PC (in Win 11) has the „portrait flipped“ selected as the tablet orientation (screen 4 to the PC).
3) On the tablet, in settings, the selected orientation is „portrait“, as shown in second pic.
4) Next pic shows that the „extended window“ as seen on the tablet is SIDEWAYS, so some piece of software has rotated the view so the aspect ratio on the tablet is close to that on the main screens. But of course, that means it is turned 90 degrees.
5) The next pic shows what happens when the TDS GTN 750Xi is dragged onto the tablet… it is rotated just as the background screen was, so it sideways and not really usable. However, when the PC’s mouse is used, the buttons work fine, but after „take control“ on the tablet, the buttons shown still do not respond to touches (at least not properly, although the touchscreen is clearly active, because dragging fingers around occasionally triggers responses from the 750Xi.

I have to do another post to show the remaining pictures, and I hope that will work, because this post will not let me upload more than 4 pictures. BUT what these pictures will show is
6) If I tell the main PC that screen 4 is in landscape mode, then the picture on the tablet rights itself, and, although squished, allows the mouse to function fine.
7) When the TDS GTN 750Xi is dragged into THIS view, it displays perfectly, and the mouse works perfectly (see the picture), AND the touchscreen is active (after „take control“), BUT the buttons are in different locations than displayed. That is:

I believe the touchscreen coordinate system is not being massaged so as to match the displayed screen orientation.

The disturbing thing is that I know it is possible to find a way to make it work properly, because I did have it working for a few days, until a reboot changed something (I don’t know what), and I haven’t gotten it working in the week since. Any help would thus be MUCH appreciated.

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[robochemist]

Yes. I think it may have something to do with the tablet itself and how the graphics driver/orientation works. Whenever I set a custom resolution like 800×600 in spacedesk, the values come out flipped on my Windows host machine (as 600×800 for example). So, I wanted to flip the values on the client’s side but had to scale it down to fit within the 800-pixel height limit. By scaling down the native resolution (1280×800) to 800×500, and then pre-flipping the values in spacedesk to 500×800, (hoping they will un-flip to be landscape) the image just comes out even more squished.

(Possibly unrelated but maybe not) when the tablet boots up into windows, the loading animation circle is turned sideways and placed to the right of the RCA logo. I’m guessing this is because, on the hardware level, the default orientation is in portrait mode. the logo is turned 90 degrees just to look nice. example: https://youtu.be/s9QM2BgJv74?t=236

[rilagan]

Hello,

I downloaded the Windows 10 SpaceDesk Driver Console Server program on my L13 Yoga ThinkPad and the corresponding app on my iPad. I’ve tried to connect the app to the server, but the app is not detecting a server. I’ve tried manually connecting through ISP, but I’ve had no success. Is there anything else I can try? I know that the wired connection for iOS is not ready yet.

Thanks,

[spacedesk Marcel]

2960 x 1848 resolution and 60 fps might already reach the limits of encoding performance on such a smaller scale platform. Use custom resolution 1480×924 This can be selected on spacedesk Android resolution menu. This should avoid black stripes on either side of the screen and will definitely improve encoding performance.

[spacedesk Christian]

Hi @dougw03,

We have released a new spacedesk iOS viewer v1.0.56 on the playstore.
iOS device can now enter suspend mode during server shutdown/sleep.
Please update your viewer and let us know if there’s still any problem on your side.

[spacedesk Christian]

Hi @kergekacsa, @mooh,

We have released a new spacedesk iOS viewer v1.0.56 on the playstore.
this release includes the option to disable the floating menu in the settings.
please update your viewers and let us know if there’s still any problem on your side.

[spacedesk Christian]

Hi @zenbu,

The extended display only shows two options compared to duplicate because one of the resolutions is your native Android screen resolution, typically used for desktop extension. The other option is a customized resolution that you might have set previously in the spacedesk Android viewer settings.

I assume you want to set 1920×1080 to both extend and duplicate mode. to do this, just go to spacedesk Android viewer settings > Resolution > click „Choose Custom Resolution“ then look for 1920×1080 and click it. > connect your device again > go to system settings of you PC and extend your display. it should now show 1920×1080 as one of your options.

[spacedesk Christian]

Hi @dougw03,

You can instead go to spacedesk Console > Diagnostics > click „Save all information“ (you do not have to enable the ‚diagnostic collection‘ option) > click NO on the pop-up admin privileges permission then save the output in a single zip file.
You may send the output files by uploading the zip files in Dropbox or other file hosting services and just send us the download link.

[spacedesk Christian]

Hi @naddy,

Could you elaborate on this „it happens even without connecting to any device.“ did you mean even without connecting to spacedesk?

For your Blackscreen problem, do you maybe have Nvidia ShadowPlay installed on your machine?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products.

For the files you sent, unfortunately, the files exceed the allowed size.
Could you maybe upload the zip files in the Dropbox or other file hosting services and just send us the download link.

[robochemist]

I have downloaded the Spacedesk application from the Microsoft Store onto a spare RCA W101v2 2-in-1 Windows tablet. It seems like the aspect ratio or rotation is broken because the output onto the tablet is always stretched in the wrong ways. Setting the tablet’s display to landscape in the host’s Windows settings turns it sideways (portrait) on the tablet and squishes it the other way. Then, setting the tablet’s *OS orientation* to portrait after that, shows the desktop correctly with gigantic black bars on top and bottom.

When I took the screenshot, it had a portrait orientation, so I squished it to look like the output I saw on the display. The screenshot of just the settings is the configuration: Portrait host output, landscape tablet OS setting, native resolution on Spacedesk, and no other configuration. I have already tried resetting the Spacedesk settings.

Everything worked fine with the Windows 7 download from this website. This issue only exists on the application I got from the Microsoft store.

Edit: To clarify, the pictured settings window is the same exact one between both screenshots, just taken on different displays. (no settings were changed between when I took the first and second one)

• Dieses Thema wurde geändert vor 10 Monaten, 3 Wochen von robochemist.

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[jawad]

Hello Christian thanks for replying back,
the graphic adapter is up to date but please note my laptop has a weak Graphics card (Iris xe integrated)
and yes I’m using both latest spacedesk driver and latest android version.
I checked when watching a full hd youtube video in Fullscreen the CPU usage was about 30% and the memory was 230 MB (give or take)
Please Note that my tablet’s resolution is 2960 x 1848 i didn’t want to lower the resolution in order to fill the whole screen and not get a window surrounded by some black, the image quality is less than half, I’m using 60 fps also.

Best Regards!

[spacedesk Christian]

Highest performance is already achieved by cabled networks => cabled connection (e.g. native Android USB, ethernet)

For the lagging behavior, please make sure of the following:
-check if your graphics adapter driver is up to date.
-You’re using the latest spacedesk windows driver and android viewer version.

Could you also observe the spacedeskService.exe’s CPU and Memory load(%) in the taskbar > Processes whenever the lagging occurs? what is the percentage during such scenarios?

[spacedesk Christian]

Hi @kergekacsa,

I see, there is actually an option to hide the tray app from the taskbar, you just have to go to the System tray (the little arrow at the bottom right side of the screen). you will then see the spacedesk Icon > Right click and click “Hide Connection Window” This will allow the spacedesk tray app to permanently be hidden inside the windows system tray.
Please see the attached screenshot for further assistance.

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[kergekacsa]

Hi @Christian,

Thank you for the reply! 🙂

I’m referring this desktop app which previous version had the option to hide the app from the taskbar but in the newest app there no such option for this so the app stays on the taskbar taking up space from the actually used apps.

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[mooh]

I second 2.)

When using spacedesk viewer on an Iphone the size of the screen is already quite limited and the button (white rectangle with 3 lines) takes even more space away.
As is it doesn’t even add any new functionality as the only real option it provides, besides minimizing and closing the menu, is to disconnect the device, which is still possible and quicker by pinching the screen with two fingers. The button got introduced with Version 1.0.55 of the IOS Viewer App.

I would love to have the option to hide it via a toggle or something in the options menu.