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  • #24743
    spacedesk Christian
    Administrator

    Hi @santiiju2,

    Could you please check if there are pending Windows updates in your system settings (or your current update may be lacking some important packages.) If there is, please try to update them and try again with spacedesk.

    If that didn’t solve your problem, could you maybe try the suggestions found on this website?
    Link: https://softwarekeep.com/help-center/there-is-a-problem-with-this-windows-installer-package

    in case the Issue persists, could you please resend us your spacedeskSetup.log together with the following files:
    – Run dxdiag.exe on your primary machine, click “Save all information”
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
    in case it exceeds the allowed size, send it to us by uploading it to any cloud storage app like google drive or dropbox and send us the link.

    #24725
    spacedesk Christian
    Administrator

    hi @ipaduser,

    Apple officially does not support old iOS devices with iOS version 9.x/10.x as Deployment Target anymore since the latest Xcode IDE update.
    Source: https://developer.apple.com/support/xcode/

    2012 iPad (gen 4)
    2012 iPad mini (gen 1)
    2012 iPad (gen 3)
    2011 iPad 2
    2010 iPad (gen 1)

    2011 iPhone 4s
    2010 iPhone 4
    2009 iPhone 3GS
    2008 iPhone 3G
    2007 iPhone (gen 1)

    #24722

    Als Antwort auf: In game issues

    spacedesk Christian
    Administrator

    Hi @invalid,

    in-game experience while using spacedesk depends on a lot of factors such as network connection, game settings, and your machine’s hardware/software specs.
    there are a few things you can check and try.

    1. Wi-Fi connections can be sensitive to various factors, such as distance or the number of connected devices, which can affect their performance. you might want to try using a wired connection for a much better performance.
    please check the chapters under PERFORMANCE TUNING -> Use Direct Cable Connection on our user manual –
    https://manual.spacedesk.net/UseDirectCableConnection.html
    2. recalibrate your in-game settings and spacedesk viewer settings
    3. make sure spacedesk driver and viewer are updated to the latest version
    4. make sure your Graphics adapter is updated.

    #24703
    demon31
    Teilnehmer

    as the you can say my pc getting green screen of death while using the spacedesk via usb tethering. It’s usually happens when pc is fully loaded and when I close the photoshop or the game my pc keep’s crashing. I’m using usb 2.0 port and Android 11 device.
    As you might guess I dont have any screenshot about it.

    #24696
    FlyingAce63
    Teilnehmer

    I have the viewer installed on a windows laptop with touchscreen capability, an iPad 10.5″, and an iPad 12.9″. Unfortunately, the touch feature doesn’t work on either device. Items display fine on all 3, but no touch. Any suggestions?

    By the way, if I use Air Manager 4, and load one of the bezel overlays, for example the GTC 580, the buttons and the rotary dials on the bezel work fine on both ipads, but not on the laptop. However, the buttons on the pop-out itself (that goes under the bezel overlay) do not work on any of the 3 devices.

    Please help.

    #24692
    ipaduser
    Teilnehmer

    Hey!

    I have an ipad 2 with ios version 9.3.5 but I can´t download the new version of the app. Any help? Will ipad 2 support the usb connection?

    #24688
    spacedesk Christian
    Administrator

    Hi @struct2009,

    We have just released a new spacedesk Windows Driver v1076 and spacedesk iOS viewer that includes support for USB iOS.
    Please update your Driver and Viewer to the latest version. Please try it and let us know if this works for you. Looking forward to your feedback!

    #24674
    afalout
    Teilnehmer

    Thanks Christian,
    1) same resolution on both: 2736*1824
    2) W7 viewer initially started rotating in wrong directions, but after a while i figured out that if I disconnect once it is in Portrait – and manually flip orientation on server using Windows Display settings, then it will stay in Portrait. So that is GREAT. Obviously not ideal but it works once you figure it out.
    3) Not sure what to do regarding the link you referred me to? The user with the issue in that thread stated that touch stared working after he removed W7 client and reinstalled W10 one from the Store. Obviously if I do that, I will lose the Portrait mode again.
    Also, the Take Control instructions to „simply use your Surface tablet’s mouse and click inside the active spacedesk viewer. A dialog box will appear, click ‘Take Control’“ do not work here – or do not work on W7 viewer. I get „Press ALT+shift to exit remote control“ instead. So Im assuming that Remote Control is already active? Either way, touch works outside the Viewer, does nothing inside the Viewer.

    Thanks for your help!

    #24665

    Als Antwort auf: Broken aspect ratio/rotation

    spacedesk Christian
    Administrator

    Hi @robochemist,
    Thank you very much for providing the steps for this issue:
    we have tried but are still unable to reproduce it on our own windows tablet.

    We just have a few more questions..
    1. for #4, I thought you need to set a custom resolution like 800×600 in the spacedesk viewer which will then AUTOMATICALLY set its orientation to ‚portrait-flip‘ upon connect? –„Whenever I set a custom resolution like 800×600 in spacedesk, the values come out flipped on my Windows host machine“
    2. what is your primary screen’s resolution?
    3. for @goodmanmsu-edu, does your windows tablet has windows10 OS too?
    4. a lot of info has been provided and has been very useful in investigating this issue, but if it is possible, maybe you could also send us a video clip showing the steps and actual result of this issue? this is only optional.

    #24662

    Als Antwort auf: Broken aspect ratio/rotation

    robochemist
    Teilnehmer

    I have tried replying to the last thread with this name (https://forum.spacedesk.net/forums/topic/broken-aspect-ratio-rotation/) but across multiple devices and times of day, it won’t let me reply, so i’m making a new topic.

    Here are the steps in answer to your previous question:
    1. Install SpaceDesk from the MS Store onto a Windows 10 tablet
    2. No configuration on the viewer (default space desk resolution and settings)
    3. Connect to host
    4. Set rotation for the viewer’s display to „Portrait (Flipped)“ in the host desktop’s settings (This is the view shown in my screenshots)

    I think the problem has less to do with the program itself and more about what hardware it’s installed on. It’s probably how Spaceadesk handles rotation/orientation/scaling on Windows TABLETS specifically. I’m not sure how Windows handles this exactly, but my theory is that rotation on tablets is handled differently from desktops, and SpaceDesk doesn’t know how to deal with the tablet’s style of rotation reporting. All the resolutions are correct, the output is just getting rotated and squished around. I’m not a Windows expert but that’s what I think so far…

    #24636

    Als Antwort auf: Broken aspect ratio/rotation

    spacedesk Christian
    Administrator

    Hi @robochemist, @goodmanmsu-edu
    For the orientation Issue, Thank you for providing further info about this. however, for further investigation, could you maybe provide the exact step-by-step procedure on how to reproduce this issue? just to be sure that we are doing the exact same thing as we are still unable to reproduce it on our side.

    for @goodmanmsu-edu,
    For Touchscreen issue on MSFS (if this is the case for you as well)
    We have a previous spacedesk users that verified that MS Flight Simulator does NOT support/recognize touchscreen input (in general not just in spacedesk).
    And according to that user, it can only recognize mouse input from a remote display.

    We can only suggest either of the following:
    1. Use mouse touch which automatically activates on your second viewer connection.
    Current spacedesk’s touchscreen only supports in first spacedesk display, so on your first viewer app just activate touch screen first, then connect a second viewer app where you can move your flight simulator app and try to send the mouse touch input from there.
    2. Select relative touch input in your viewer app settings (the touch input will behave as mouse pad for your primary machine).

    #24635

    Als Antwort auf: No connection to iPad

    spacedesk Christian
    Administrator

    Hi @rilagan

    Have you made sure to click “allow” on a prompt that says “spacedesk would like to find and connect devices…” right after you installed it?

    aside from that, please check the following:
    1. Check your WiFi router settings if it has client isolation enabled.
    (This setting prevents direct communication between connected devices/computers.)
    2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
    3. Are you using any third party antivirus/firewall? if yes, Please add spacedesk in the exception list or ‘Allow List’
    4. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
    5. Is your primary machine and iPad device connected to the same local area network?
    6. On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

    #24634

    Als Antwort auf: USB Tether Specifications?

    spacedesk Christian
    Administrator

    Hi @clankybanky,

    USB tethering on Android should work with both USB 2.0 and USB 3.0 connections

    #24622
    clankybanky
    Teilnehmer

    Are there any specific specs necessary for USB tether connection on android? Is USB 2.0 ok or will it only work via 3.0?

    #24617

    Als Antwort auf: Broken aspect ratio/rotation

    goodman@msu.edu
    Teilnehmer

    I think my problem is similar. I accidentally found a solution, and then on next restart, it was gone again, and I haven’t been able to get it working correctly … the former post was „touchscreen inop…“ and Christian responded. Incidentally, all of this works fine on an Android tablet with the Android client.
    Running the client from the MS Store, although I also tried the Win7 version at Spacedesk’s suggestion.
    I’m trying to use the TDS GTN 750Xi FMS with MSFS 2020, and it won’t allow me to use the touchscreen on my Surface tablet … that is, I can make the touchscreen active („take control“), but when I poke, the buttons triggered are not the buttons being displayed… i.e., the touchscreen’s view of what’s on the screen doesn’t agree with what’s displayed. Here’s what I’m learning:
    1) I am testing WITHOUT STARTING MSFS at all, with the TDS GEN 750Xi in „Standalone“ mode, to try to eliminate confounding factors.
    2) The first pic below shows that the main (server) PC (in Win 11) has the „portrait flipped“ selected as the tablet orientation (screen 4 to the PC).
    3) On the tablet, in settings, the selected orientation is „portrait“, as shown in second pic.
    4) Next pic shows that the „extended window“ as seen on the tablet is SIDEWAYS, so some piece of software has rotated the view so the aspect ratio on the tablet is close to that on the main screens. But of course, that means it is turned 90 degrees.
    5) The next pic shows what happens when the TDS GTN 750Xi is dragged onto the tablet… it is rotated just as the background screen was, so it sideways and not really usable. However, when the PC’s mouse is used, the buttons work fine, but after „take control“ on the tablet, the buttons shown still do not respond to touches (at least not properly, although the touchscreen is clearly active, because dragging fingers around occasionally triggers responses from the 750Xi.

    I have to do another post to show the remaining pictures, and I hope that will work, because this post will not let me upload more than 4 pictures. BUT what these pictures will show is
    6) If I tell the main PC that screen 4 is in landscape mode, then the picture on the tablet rights itself, and, although squished, allows the mouse to function fine.
    7) When the TDS GTN 750Xi is dragged into THIS view, it displays perfectly, and the mouse works perfectly (see the picture), AND the touchscreen is active (after „take control“), BUT the buttons are in different locations than displayed. That is:

    I believe the touchscreen coordinate system is not being massaged so as to match the displayed screen orientation.

    The disturbing thing is that I know it is possible to find a way to make it work properly, because I did have it working for a few days, until a reboot changed something (I don’t know what), and I haven’t gotten it working in the week since. Any help would thus be MUCH appreciated.

    Attachments:
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    #24614

    Als Antwort auf: Broken aspect ratio/rotation

    robochemist
    Teilnehmer

    Yes. I think it may have something to do with the tablet itself and how the graphics driver/orientation works. Whenever I set a custom resolution like 800×600 in spacedesk, the values come out flipped on my Windows host machine (as 600×800 for example). So, I wanted to flip the values on the client’s side but had to scale it down to fit within the 800-pixel height limit. By scaling down the native resolution (1280×800) to 800×500, and then pre-flipping the values in spacedesk to 500×800, (hoping they will un-flip to be landscape) the image just comes out even more squished.

    (Possibly unrelated but maybe not) when the tablet boots up into windows, the loading animation circle is turned sideways and placed to the right of the RCA logo. I’m guessing this is because, on the hardware level, the default orientation is in portrait mode. the logo is turned 90 degrees just to look nice. example: https://youtu.be/s9QM2BgJv74?t=236

    #24612
    spacedesk Marcel
    Administrator

    2960 x 1848 resolution and 60 fps might already reach the limits of encoding performance on such a smaller scale platform. Use custom resolution 1480×924 This can be selected on spacedesk Android resolution menu. This should avoid black stripes on either side of the screen and will definitely improve encoding performance.

    #24603
    spacedesk Christian
    Administrator

    Hi @zenbu,

    The extended display only shows two options compared to duplicate because one of the resolutions is your native Android screen resolution, typically used for desktop extension. The other option is a customized resolution that you might have set previously in the spacedesk Android viewer settings.

    I assume you want to set 1920×1080 to both extend and duplicate mode. to do this, just go to spacedesk Android viewer settings > Resolution > click „Choose Custom Resolution“ then look for 1920×1080 and click it. > connect your device again > go to system settings of you PC and extend your display. it should now show 1920×1080 as one of your options.

    #24589
    robochemist
    Teilnehmer

    I have downloaded the Spacedesk application from the Microsoft Store onto a spare RCA W101v2 2-in-1 Windows tablet. It seems like the aspect ratio or rotation is broken because the output onto the tablet is always stretched in the wrong ways. Setting the tablet’s display to landscape in the host’s Windows settings turns it sideways (portrait) on the tablet and squishes it the other way. Then, setting the tablet’s *OS orientation* to portrait after that, shows the desktop correctly with gigantic black bars on top and bottom.

    When I took the screenshot, it had a portrait orientation, so I squished it to look like the output I saw on the display. The screenshot of just the settings is the configuration: Portrait host output, landscape tablet OS setting, native resolution on Spacedesk, and no other configuration. I have already tried resetting the Spacedesk settings.

    Everything worked fine with the Windows 7 download from this website. This issue only exists on the application I got from the Microsoft store.

    Edit: To clarify, the pictured settings window is the same exact one between both screenshots, just taken on different displays. (no settings were changed between when I took the first and second one)

    • Dieses Thema wurde geändert vor 10 Monaten, 3 Wochen von robochemist.
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    #24572
    jawad
    Teilnehmer

    Hello Christian thanks for replying back,
    the graphic adapter is up to date but please note my laptop has a weak Graphics card (Iris xe integrated)
    and yes I’m using both latest spacedesk driver and latest android version.
    I checked when watching a full hd youtube video in Fullscreen the CPU usage was about 30% and the memory was 230 MB (give or take)
    Please Note that my tablet’s resolution is 2960 x 1848 i didn’t want to lower the resolution in order to fill the whole screen and not get a window surrounded by some black, the image quality is less than half, I’m using 60 fps also.

    Best Regards!

    #24549

    Als Antwort auf: Cluttering

    spacedesk Christian
    Administrator

    Hi @kergekacsa, @mooh,

    Thank you very much for your feedback.
    For #2, we have now forwarded this to our iOS developer, we will update you once progress has been made.


    @kergekacsa
    , For #1, could you please be a little more specific about this desktop app you are referring to? it would be very helpful if you could provide a screenshot too.

    #24548

    Als Antwort auf: Cluttering

    mooh
    Teilnehmer

    I second 2.)

    When using spacedesk viewer on an Iphone the size of the screen is already quite limited and the button (white rectangle with 3 lines) takes even more space away.
    As is it doesn’t even add any new functionality as the only real option it provides, besides minimizing and closing the menu, is to disconnect the device, which is still possible and quicker by pinching the screen with two fingers. The button got introduced with Version 1.0.55 of the IOS Viewer App.

    I would love to have the option to hide it via a toggle or something in the options menu.

    #24541

    Als Antwort auf: PASSWORD

    spacedesk Christian
    Administrator

    Hi @kiki,

    This feature is already planned! Release will probably be Q1 or Q2 2024. Important to note is that you can always see which viewers are currently and previously connected via spacedesk Driver Console so other people/users will not be able to connect to your PC unnoticed.

    #24539
    spacedesk Christian
    Administrator

    Hi @dex,

    By „2nd monitor“ is it an HDMI monitor?
    Have you tried with Windows logo key + P to switch to duplicate?
    Could you please check if your current graphics adapter has WDDM version below than 2.0.
    Just run dxdiag.exe, click Display tab and check for WDDM version.

    For more info please refer to “Windows 11/10 Desktop Duplication (mirror) option not available” chapter in our user manual
    https://manual.spacedesk.net/Windows1110DesktopDuplicationmir.html

    #24526
    Dex
    Teilnehmer

    First Thanks You SO SO Much for this great tool. from reading the title dublicate the option is messing. but when I connect my other 2nd monitor it seems to work fine with it but with my phone the option is unavailable for some reason ? maybe it’s related to the refresh rate of my phone and pc being not the same. I made a custom resolution on the connected phone with the same resolution it didn’t work. repaired the driver and it didn’t work. Please help thanks

    Attachments:
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    #24455
    goodman@msu.edu
    Teilnehmer

    Well, as so often happens in the real world, after I re-installed the MS Store Win 10 version of the viewer, started up the diagnostics in the server, and took control on the MS Surface tablet, the touchscreen started working… I’d done the same thing (minus the diagnostics step) several times before, to no good result, but right now, it’s finally working, at which I’m delighted! I would send along the zipped diagnostics files in case they would be of any use to you, but they came out to be 2.5MB, and the max size allowed below is 512KB.

    Thanks for your helpful responses… I love your product!!!
    Erik

    #24447
    spacedesk Christian
    Administrator

    Hi @dougw03,
    For #2. we have forwarded this to our iOS developer. as per their feedback, this feature will be implemented on one of the next iOS viewer app versions.

    #24446

    Als Antwort auf: Can’t connect my IPAD PRO

    spacedesk Christian
    Administrator

    Hi @wenxin,
    is this a freshly installed iOS viewer?
    Have you made sure to click „allow“ on a prompt that says „spacedesk would like to find and connect devices…“ right after you installed it?

    aside from that, please check the following:
    1. Check your WiFi router settings if it has client isolation enabled.
    (This setting prevents direct communication between connected devices/computers.)
    2. Do you have VPN (Virtual Private Network) active? If yes, please disable it.
    3. Are you using any third party antivirus/firewall? if yes, Please add spacedesk in the exception list or ‘Allow List‘
    4. Check on your iOS Viewer Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?
    5. Is your primary machine and iPad device connected to the same local area network?
    6. On your primary machine, please try to set your current Network Profile to “Private” via Windows Settings -> Network & Internet -> Properties.

    #24426
    goodman@msu.edu
    Teilnehmer

    Yes, with the Win 10 (MS Store) viewer running, I can finger touch icons along the bottom and bring up a browser, settings, etc. So the screen is active outside the viewer.
    I tried to download the Win 7 version, using both Chrome and Edge, but in both cases, it gives me the following:
    HTML5 app prerequisites
    Please delete all cached files, images and cookies on web browser settings to load the latest HTML5 viewer page
    Requires latest version of web browser and operating system. Please update
    Mozilla Firefox currently unsupported due to performance limitations

    My tablet was purchased recently (used, but cleaned), and came with newly installed Windows 10 Home, version 22H2, and I installed the latest Chrome browser, so it’s not that my system is out of date. After the failure above, I went into Chrome and deleted all the history, killed Chrome and restarted it, went back to your website, and tried the Win 7 download again, but, unfortunately, with the same result. Any further ideas?
    Thanks,
    Erik

    #24412
    spacedesk Christian
    Administrator

    Hi @dougw03,
    1. What version are you using? we recently reeleased a new spacedesk iOS viewer v1.0.54. could you please try to update your viewer and see if the issue is still happening in there?
    2. We will forward this to our iOS developer for checking

    #24406
    tskep
    Teilnehmer

    I am trying to get my school to use Spacedesk so that all Students can use there tablet as an second display. For this we need to make sure that:
    1. Spacedesk and it´s settings can be distributed trough our network
    2. Spacedesk is not able to use the lan/wifi conection (just usb)
    3. Spacedesk settings are not editable by students

    Any ideas?

    #24393
    dougw03
    Teilnehmer

    I am using a triple-display setup with surface pro and iPad along with my default PC monitor. I have my iPad in portrait mode and have two questions:

    1. The „Connected – Display OFF“ screen does not blank out the entire screen. It looks like this was only created for landscape mode. See picture here: https://photos.app.goo.gl/UbugZ8UXNzQ6EuCX8
    2. Can I set a timeout for this screen? This screen stays on and does not seem to be affected by disconnect display value setting. I want my iPad to go to sleep after I turn my host PC off/sleep.

    Thanks

    • Dieses Thema wurde geändert vor 11 Monaten, 1 Woche von dougw03.
    #24392

    Als Antwort auf: Disconnected Backscreen

    dougw03
    Teilnehmer

    Hi Christian, the issue occurred again this morning and I was able to narrow things down a bit. I have my host PC connected to a Thunderbolt 3 dock which has an GigE ethernet crossover connected to my Surface Pro 8 via it’s own separate USB-C dock. On occasion, my TB3 connection will disconnect for some unknown reason but immediately reconnect. It seems when this occurs, spacedesk viewer cannot reconnect to the session even though the IP address doesn’t change. I wait ~2 minutes and nothing happens. Let me know if you need any more information.

    P.S. I also need to correct my earlier statement that I am able to disconnect and reconnect without closing the app. While we’re on this topic, as a suggestion, it would be helpful if you could please make the GUI button to cancel reconnecting larger and appear by default. I am using the touch screen on my surface pro and I have to fumble around pressing the screen multiple times to find this button. Even when I find it, it takes a couple of tries to actually register pressing it.

    #24370
    rawl747
    Teilnehmer

    I noticed that the Features / OS grid shows that on Android devices a mouse is NOT supported.

    I have a Samsung Galaxy Tab A7 10.1 inch tablet running Android 12 and I am using a Samsung S (Bluetooth) Action Mouse paired with this tablet.

    So far in my limited tests, the mouse IS working! Hurray! I can control and interact with my desktop via the Windows Spacedesk driver on my Windows 10 desktop PC.

    Spacedesk is particularly useful to support a remote touch screen application to control DAW (Digital Audio Workstation) software.

    #24342
    spacedesk Christian
    Administrator

    Hi @srirams05,

    We are glad that it is now working on your side.
    In case of Desktop duplication, the answer is No. you don’t have to match the resolution of your main display and Ipad. however, to get the best experience and ensure a good display quality, it is recommended that your main screen resolution and spacedesk Viewer resolution have the same „aspect ratio“ (e.g. 4:3). for 4:3 aspect ratio: Main display screen 1920×1440 and viewer display screen 800×600.
    You can change resolution of spacedesk Viewer in spacedesk Viewer app menu.

    Tor
    Teilnehmer

    I’m using last version on both win10 with Spacedesk server and Ipad 2 ios 15.9.7 as client.
    Would be nice if reconnect did work, now I need to restart app on iPad.

    I’d like server to „hold“ extend desktop … when secondary screen is off.

    • Dieses Thema wurde geändert vor 11 Monaten, 2 Wochen von Tor.
    #24326

    Als Antwort auf: IOS App keeps crashing.

    m-eye-flying
    Teilnehmer

    It appears to be resolved for my iPad Air 2. Much appreciated!

    #24324
    spacedesk Christian
    Administrator

    Hi @larrygt
    If you want to use a single window containing your remote desktop and stretch this across both screens, you need to take note of a few things:
    1. Your secondary monitor’s resolution should be adjusted to match your main monitor.
    2. The application might have a maximum window size.
    3. Check if your application has a configurable display settings.
    – In your case, before connecting to your RDP navigate to Display Tab -> Display Configuration -> Adjust size of the remote desktop
    – Make sure to check „Use all my monitors for the remote session.

    A few notes:
    – If Full screen won’t stretch to both monitors, try a windowed screen and manually adjusting the windows to stretch across screens.
    – If you cannot resize the windows any further, it means that it is the maximum window size.

    #24314
    spacedesk Christian
    Administrator

    Hi @srirams05,
    You could try the following:
    1. Disable your IPV6 in Control Panel > Network and Internet > network connection > right click on your network adapter and uncheck ‚Internet Protocol Version 6‘ and leave ipv4 checked.
    or
    2. you can try to prioritize IPV4 over IPV6, please run the Command Prompt as Administrator and type the following commands below:
    reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0x20
    then reboot your pc and try to connect with spacedesk

    Q: In my LAN setup described above, can I connect my ipad to the LAN switch to which the Primary PC is connected?
    A: Yes, Theoretically, it should work with the use of an ethernet adapter for your Ipad, but please note that this feature has not been fully tested yet. so it may or may not work on some devices.

    #24303
    spacedesk Christian
    Administrator

    Hi @srirams05,
    What iOS viewer version are you using? are you using spacedesk iOS viewer v1.0.52? Please be informed that there’s a known bug on that version that causes crash and discovery issues.
    We have release a new spacedesk iOS viewer in the appstore. Please update your viewer and check if there are still any problems on your side.

    #24287

    Als Antwort auf: IOS App keeps crashing.

    zedkarl@gmail.com
    Teilnehmer

    I have the same issue. Was working on three devices now only works on 1 device

    Not Working: iPad Air – IOS 12.5.7
    Not Working: iPhone 6 – IOS 12.5.7
    Working: iPhone 11 – IOS 16.61

    #24285

    Als Antwort auf: IOS App keeps crashing.

    makayla3
    Teilnehmer

    @spacedesk-christian iPad Air and ios 12.5.7

    #24284
    Gideon
    Teilnehmer

    Hello SpaceDesk Team,

    Your software works great on my Surface tablet.
    I have got two feature requests;

    1. Support for lower refresh rates (30 Hz, 15Hz)
    This is useful for applications with (mostly) static screens (text editing) and low network bandwidth.

    2 In addition to the MSI installer it would be nice to have a SpaceDesk driver package.
    (Zipped folder containing an .inf file, and all the application files)
    This will allow users to slipstream the SpaceDesk application and drivers into Windows installation media.

    #24272

    Als Antwort auf: IOS App keeps crashing.

    smithee
    Teilnehmer

    My app (1.0.52) worked fine on Oct.21. Today it stopped working on iPhoneSE. iOS: 15.7.9. Interestingly, it is working on my iPhone 11 Pro, iOS 16.3.1. Spacedesk driver on Win11: 1.0.75.

    #24271

    Als Antwort auf: IOS App keeps crashing.

    jdIgnitor
    Teilnehmer

    Same issue here with iPad Air 2, works fine on all other Ipads.

    #24270

    Als Antwort auf: IOS App keeps crashing.

    m-eye-flying
    Teilnehmer

    Device logs show from my iPad Air 2:

    info 2023-10-22 12:43:50.000390 -0400 symptomsd COSMCtrl foregroundAppObserver gets (null) for com.datronicsoft.spacedeskApp state 0
    error 2023-10-22 12:43:50.000413 -0400 symptomsd COSMCtrl _foregroundAppActivity incoming bundle com.datronicsoft.spacedeskApp has nil supplied UUID, finds existing BD64FCEC-8FBA-349F-95B0-8A4C6E01E887
    default 2023-10-22 12:43:50.000421 -0400 symptomsd COSMCtrl ensureMaintenanceTimer set delay 300.500 for eviction timer on com.datronicsoft.spacedeskApp

    default 2023-10-22 12:43:50.665385 -0400 ReportCrash Sending event: com.apple.stability.crash {„bundleID“:“com.datronicsoft.spacedeskApp“,“bundleVersion“:“1.0.52″,“exceptionCodes“:“0x0000000000000000, 0x0000000000000000(\n 0,\n 0\n)EXC_CRASHSIGABRT“,“incidentID“:“3670029C-E712-4D00-A927-3A97E7D91F48″,“logwritten“:1,“process“:“spacedesk“,“terminationReasonNamespace“:“<none>“}

    #24267

    Als Antwort auf: IOS App keeps crashing.

    T.Amr
    Teilnehmer

    I have the same issue iPad Air 2 not working but, works on all other devices. I think it is from the last update from yesterday for the app

    • Diese Antwort wurde geändert vor 11 Monaten, 2 Wochen von T.Amr.
    #24266

    Als Antwort auf: IOS App keeps crashing.

    m-eye-flying
    Teilnehmer

    This worked yesterday and today it crashes on one of my iPad Air 2. Works on other iPads,iPhone, and Android tablet. Reset iPad, erased iPad, downloaded app same issue. Sounds like on vendor side. Maybe limiting certain devices? I did update my AMD Radeon rx6600 driver yesterday but it was working afterward. Did a Windows Restore point to previous driver. Same issue.

    #24258
    lwerman
    Teilnehmer

    The latest version 1.0.75 is a constant problem. It disconnects & reconnects every few minutes. I uninstalled it & reinstalled v1.0.73 & the issue went away.
    It does this upon only launching, without any apps on the 2nd display.

    Windows 11 Pro build 22621.2283, using wired ethernet via dock
    2nd display is a Samsung A7 tablet, using Wi-Fi.

    inertia
    Teilnehmer

    I am the latest 1.0.75 version installed using the Windows 0.0.30 viewer on the client machine.

    The viewer correctly identifies the server hostname but shows a green connection available on another IP address than the host in the same subnet. Manually adding the correct IP does not fix it.

    I am using the local IP address on the same subnet as the router and not trying to connect via the Tailscale virtual network.

    The ip of my server is 192.168.0.150 and the viewer is finding a connectable client on 192.168.0.14 (which is another computer that doesn’t have the Spacedesk server installed but does have tailscale). Weirdly it comes up green. If I disconnect tailscale it shows both IPs but connects normally on 192.168.0.150.

    • Dieses Thema wurde geändert vor 11 Monaten, 3 Wochen von inertia.
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