My computer is connected to an audio interface, using an ASIO driver, and whenever I connect to the computer via SpaceDesk Viewer, I start to hear clicks, pops and glitches in the audio output of the USB interface.
If I disconnect from the Viewer, the clicks stop immediately.
Using the DPC Latency Checker, i see my latency go from 500uS to 1000uS. So, Is there any configuration? I can do in the Space Desk Driver that will resolve this?
I think it could be several things, the refresh rate.
For Sure, My Windows 11 is well optimized, even if I change the ASIO to 32, 64, 128, 256, the problem persists.
I’ve already done several optimizations of drives, services, cpu park, cpu sleep, and nothing works.
Any Ideias?
Hi,
I loved using spacedesk for the past week but today out of nowhere, the pressure sensitivity stopped working.
I tried reinstalling the driver and Android app but no luck.
IIRC there was a pen icon in the taskbar when I connected the tablet and now it’s missing.
I’m using Windows 11, Illustrator (with pressure-sensitive brush), and Samsung Galaxy Tab Active 2
Any idea what went wrong?
I have an iPad mini 2, running iOS 12.4. I have forgotten the Apple ID password and cannot recover it, so I cannot install apps through the App Store anymore. Now I can only install apps through third-party platforms like iTools, but they don’t have SpaceDesk. I want to install SpaceDesk, so I need your official SpaceDesk IPA file. Thank you.————–my email: mevigour@hotmail.com
https://apps.apple.com/us/app/spacedesk-display-screen-cast/id1069217220
Hi @yak991224,
We already forwarded this issue on our Android developer.
We will get back to you as soon as a potential fix is available.
Hi @yak991224,
I see, it seems the status bar is really affecting the spacedesk display, Could you maybe look into the settings and check if there is an auto-hide feature of that status bar?
@spacedesk Christian
for the stretched issue:
I am not using the duplicate mode. I’m using the extending mode.
The main screen resolution is 1920×1080, the tablet using 3048×1904, and tablet’s native resolution is 3048×2032. The display was stretched in ANY resolutions whether using or not using the custom resolutions.
Hi @yak991224,
for the stretched issue:
Could you tell us what is your main display’s resolution?
it seems like you are using duplicate mode,
in the spacedesk app settings, you can set up a custom resolution for desktop duplication. you can try experimenting with what resolution you prefer, just make sure that it has the same aspect ratio as your main display resolution.
Hi @deivy1,
Could you elaborate on „The drivers installed on the computer do not work with Huawei tablets“?
what is the problem? are you unable to establish a connection?
I am currently using a Windows 11 PC and a KindleFire tablet with a USB connection.
When I try to play the contents on Amazon PrimeVideo, I can’t get high quality playback even on the main display connected to the PC with a DP cable because it does not support HDCP.
When I disconnected the tablet, high quality playback became possible, so something in spacedesk seems to be the cause.
Does spacedesk officially support HDCP?
(Up until the other day, PrimeVideo was also able to playback in high quality, and I don’t think there were any errors related to HDCP…but the information on the web was also mixed, with both supported and unsupported information.)
Translated with DeepL.com (free version)
The drivers installed on the computer do not work with Huawei tablets, I tried with a Samsung cell phone and if they work, I can use it normally, it connects and works easily and quickly, the tablet model is “matepad 11.5”
CMTeilnehmer
Unfortunately, I have exactly the same problem. The second screen is also a touch notebook with a built-in orientation sensor. I am using the Windows store viewer on Windows10.
I played around with the settings for 2 days and found a workaround that worked for me.
The problem is indeed that the viewer thinks it is in portrait mode. So, the workaround was to set the client display of the second notebook to portrait mode, then start the Spacedesk Viewer connection, and then set the display settings back to landscape mode.
I hope this helps some of you here in search of a solution.
The problem could simply be solved with a „Set orientation“ function in the viewer app.
I have a similar problem. Win 11, one laptop, one 10″ tablet.
Laptop downloaded server app, Tablet Microsoft store client app. Have tried all possible combinations on the tablet to have touch input operate the server machine, with no luck.
Any suggestions?
Hi @tm_beetle,
which device has the Code 10 error?
– spacedesk Android Control device?
– spacedesk Android USB Device?
– Fire HD MTP device?
Is the tablet’s USB connection type set to File Transfer or Media Device MTP?
USB debugging off?
Please send the diagnostics for each of your test case, (1) USB to USB and (2) mini displayport.
Please follow the steps below to get the diagnostics:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect the client to reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @dweaver,
the file you sent is only a part of the diagnostics.
The diagnostics should create a folder with name [date]-spacedeskRuntimeDiagnostics.
Which device has the Code 10 error?
– spacedesk Android Control device?
– spacedesk Android USB Device?
– Lenovo MTP device?
Have you tried with USB Type A on the laptop?
I was wondering if there is any advantage over 2.5g ethernet vs gigabit ethernet for spacedesk?
I want the lowest latency possible using a direct ethernet cable from 2 windows laptops.
I found an gigabit usb c ethernet interface for both sides and it looks quite good at 60fps
I would be willing to pay for an 80fps or 120fps mode just for even more response rate and take advantage of my surface pro in extended display mode more for drawing…
Does spacedesk make use of HEVC. Using a 4080 laptop?
I am using a Lenovo P11 Pro Gen 2 tablet running Android 13 and while Wifi works, I would like to use the USB cable option to reduce reliance on Wifi and network connectivity to use the tablet as a monitor plus I feel it would be more secure if I disabled the LAN.
I am getting an error the device can not start Code 10. I have tried 5 different cables including the one that came with the tablet, they all fail the same. I have also tried setting the tablet to default to Tethers and File Transfer, tethered seem to hide the device so the driver does nothing, File Transfer is when I get the error.
USB is not in debug mode on the tablet.
I have attached a copy the diagnostics I captured from the space driver console.
I have an old Lenovo laptop that has a touch screen. I’ve installed spacedesk client.
It works as a display, but I cannot get the touch screen to recognize the touch. Is there any set up required?
When I tap on the screen I see the spacedesk settings across the top. Touch works fine with iPad iOS. ( I understand that spacedesk touch only works with the first connected device. Is this correct? )
Windows 10
I want to use touch to emulate button presses and check box selection
Thank you very much for pointing out this issue.
We were not aware of this specific situation.
We intend to fix it in a different way:
We will support arrow keys even in free non-commercial version of spacedesk.
Thus TV remote control keys should work for all spacedesk licenses (no matter if business or non-commercial).
We will soon release spacedesk DRIVER version 2.1.15 which will include the above named fix.
Please let us know if this solves your problem.
I use a Samsung S6 light 10 inch tablet. I connect using a USB connector. I’ve always bought my USB cables based on type and power capacity. I never thought that most USB C cables only support USB 2.0 data rates (480 Mbps). This speed requires that I limit to 30 fps, use 16 bit color, and some compression in order to use native tablet resolution.
It works fine for most games I play (I’m not into multiplayer FPS type games). The only issue I’ve had is some games that insist on always using the primary display but I don’t want the tablet as my primary display.
I would assume a USB C cable that can handle USB 3.0 speeds of 5 Gbps or faster would allow my to run the tablets at maximum settings. A 10 Gbps USB cable should be able to do at least 4k 60 Hz.
So determining if gaming will work for you requires knowing what performance you want, what hardware you want and what connection type and cable you have available. Unless you have a very fast WIFI 6/6E connection available for both devices you probably want a wired connection. Plus why destroy your WIFI performance trying to run 1080P wireless monitor.
Another advantage for using USB between your server machine and a client tablet is that the server will keep the client charged using the same USB cable. You can get long USB cables of 10+ feet if you want the remote client across the room from your server.
As for anti-cheat software and multi-monitor I know of no games that have this (there may be games that don’t allow multi-monitor for some weird reason). I can say if you see people streaming your game on twitch or YouTube you can be 99.99% confident that they use 1 monitor for the game and at least 1, if not 2, monitors to watch chat and control the streaming software (usually OBS). Perhaps a few just getting started streaming will use a 4k monitor, running the game, chat and OBS in windows. If they are serious they likely will quickly buy an $80 1080p or an $110 1440P monitor for chat and OBS as running everything in windows on one monitor really sucks.
I use a Samsung S6 light 10 inch tablet. I connect using a USB connector. I’ve always bought my USB cables based on type and power capacity. I never thought that most USB C cables only support USB 2.0 data rates (480 Mbps). This speed requires that I limit to 30 fps, use 16 bit color, and some compression in order to use native tablet resolution.
It works fine for most games I play (I’m not into multiplayer FPS type games). The only issue I’ve had is some games that insist on always using the primary display but I don’t want the tablet as my primary display.
I would assume a USB C cable that can handle USB 3.0 speeds of 5 Gbps or faster would allow my to run the tablets at maximum settings. A 10 Gbps USB cable should be able to do at least 4k 60 Hz.
So determining if gaming will work for you requires knowing what performance you want, what hardware you want and what connection type and cable you have available. Unless you have a very fast WIFI 6/6E connection available for both devices you probably want a wired connection. Plus why destroy your WIFI performance trying to run 1080P wireless monitor.
Another advantage for using USB between your server machine and a client tablet is that the server will keep the client charged using the same USB cable. You can get long USB cables of 10+ feet if you want the remote client across the room from your server.
So, let me make sure that I’m understanding this correctly:
In updating the Windows 11 driver to v2.1.11, it breaks the connection for input from networked devices, such as the remote controls of the Amazon Fire TVs that we’re mirroring the Windows laptop to. The updated aspect of the driver that breaks that connection requires a business license on those peripherals to restore functionality…but that business license doesn’t exist for the Amazon peripherals that the driver update has rendered inert?
Is there a way to access & rollback to an older Win11 driver version, until business license support for Amazon devices has been provided? Because otherwise, that means Spacedesk has effectively taken away functionality to devices without providing the option to purchase & restore that functionality.
-window 11
-wifi
can I fix it?
In last post I attached the file but it was bigger than 512 KB, so I got an error.
I cerated two zip files now.
Attachments:
You must be
logged in to view attached files.
the problem solved with v.2114 update. thanks <3
Hi Christian! I appreciate the reply. Connecting the TV remotes to the Windows 11 laptop isn’t an option, as there’s no cable output from the remotes…and even if there were, it defeats the point of having a remote anyway.
I also wanted to clarify, as there was a typo in my original post: these are Amazon Fire TVs, not Android. So these are running FireOS, & using Amazon’s app store rather than the Google Play Store.
Assuming the same conditions apply here? Would the Business License be obtained through Amazon’s app store? I can’t find per/license pricing.
Windows 11 with latest ms updates.
Rtx 2070 gpu with latest nvidia drivers
Any suggestions are appreciated. It worked with 5 monitors previously.
so I tried everything to make it at least 10 fps but no nothing changes so now I am here can I do something?
Hi @jerryss,
spacedesk can support up to 16 viewer connections as long as your Windows 10/11 primary machine’s GPU/resources can handle all the connected displays.
Could you tell us more of the following:
-GPU
-Windows version (8.1/10/11)
Hi @jerryss,
We have released a new spacedesk Driver v2114 on the web.
This update includes the detection of Apple Devices app, Please update your driver to the latest version and see if it works for you.
make sure your Apple Devices app is running in the background.
looking forward to your feedback!
Hi @s-h-e-i-k-h,
We have released a new spacedesk Driver v2114 on the web.
This update includes the detection of Apple Devices app, Please update your driver to the latest version and see if it works for you.
make sure your Apple Devices app is running in the background.
looking forward to your feedback!
In my case, I didn’t notice any difference regardless of the changes I made in the settings. My tablet has the same resolution of 2000×1200, and switching between resolutions didn’t make any difference. I use my tablet as a third monitor, displaying only the information I need to keep an eye on without requiring much interaction. Despite configuring it with the „fast“ settings, it remains slow when I attempt to perform work on the tablet.
In my opinion, it’s best to use the tablet as a monitor solely for keeping notes, reminders, or anything that doesn’t require much interaction.
Hi @devildog8488,
Are you still using spacedesk v2.1.11?
We have released a new spacedesk v2.1.13 on the web. could you please try it?
Restarting your PC might also help.
Hi @nancy51,
What error are you encountering with HTML5 viewer?
Have you tried the suggestion above?
Hi . I finally found the solution to broadcast cameras on the echoshow 15 through this phenomenal application. On the PC where the server is hosted I noticed that the expiry date is set for January 31, 2024. Can I purchase a license or is it free for personal use?
Hi @s-h-e-i-k-h,
I see, that could be the reason why your spacedesk Console is still displaying that error message.
Are you unable to install iTunes from the MS Store? if not,
Could you please try installing iTunes from the MS Store -> Run the iTunes app -> check your USB Cable iOS if it still displaying the message?
Also, please make sure to update your spacedek Driver to v2.1.13
Hi @nag,
We’re glad to hear that it is now working on your side!
For your keyboard Issue, this is because of the keyboard update in earlier versions for security purposes. During network connection, you are now required to enable the encryption option spacedesk Console for keyboard inputs. You can use the encryption feature when you have an Android commercial or business license.
If you still wish to use it for free, you must connect your Android device to your Windows 11 laptop using a USB cable, or if you still want to use the keyboard via Wi-Fi, you need to purchase the business license for the Android viewer.
to summarize:
Keyboard in USB connection = allowed
Keyboard in Wi-Fi connection = not allowed without a business license.
Hi Christian,
I managed to establish a wireless connection after updating the driver of the primary machine to version 2.1.13!
However, the keyboard connected to the Android device is not responding.
It does respond when the primary machine and Android device are connected via a wired connection.
Hi, due to some problems with my previous windows, I clean-installed windows 11 23H2 version and then installed apple devices app from microsoft store (so there is no effects of iTunes on my windows). Then tried connecting my iPad to my pc and after windows auto-driver installation (windows updates) and some restarts, checked iPad connection with windows and everything was good. After that, downloaded and installed v.2.1.12 but still have previous problem with the „Apple Mobile Device Service/Process is not running. Please download and install iTunes.“ message.
Today morning, tried to connect with USB again and client version of spacedesk on iPad could not recognize USB connection. So I turned off and on the „USB Cable iOS“ option in spacedesk server app on windows, then I had the pop up on iPad and everything was fine.
So I think the bug still persist =D
———————
I also have an other issue on every versions from old to new one.
I’ve set windows (power plan) „turn off screen time out“ on 3 minutes and „sleep timeout“ on „never“.
After 3 minutes, my laptop screen goes black; but it’s still working. On my iPad I receive a message that says „connected – screen off“ and the message is permanent until I move my mouse so my laptop screen is turned on again. I think in future I will have the burn-in problem on my iPad screen (the burn-in issue is a common problem in LCDs and you will see a shadow of some permanent elements of UI e.g. battery icon on status bar even you change the background). please add an option to the client spacedesk app to turn off this message, so it will be only a blank screen on second display and it will be healthier for LCDs and AMOLED displays.
——————–
thanks a lot for your excellent support.
I stumbled on this product and tried to get it setup on my Windows laptop and connect from the Tesla (2021 Model S) browser. I have a T-Mobile hotspot (192.168.12.1/24) that both the laptop and Tesla are connected to. When I try to connect to my laptop on 192.168.12.143, it times out. If I connect from my Pixel Fold, it works as expected. I’m guessing that there is something with the Tesla browser (which is Chromium-based) preventing it from working.
I’m wondering if anyone else has tried. Devs, is this something you can look at fixing with the HTML5 client?
Hi, I just installed the v2.1.12 and still have the error but everything is fine, I can connect with cable to apple devices with no problem. So uninstalled and reinstalled the v2.1.12 again but problem still persists.
„Apple Mobile Device Service/Process is not running.
Please download and install iTunes.“
Hello,
Thank you for the wonderful app. Thanks to Spacedesk, I’ve had a great experience.
Suddenly, around 10 p.m. on February 18, 2024, Japan time, I found that while I can still connect via USB with my Android tablet, I’m unable to connect wirelessly.
I’ve confirmed that there are no issues with the firewall settings of my security software. Even after updating to the latest version and reinstalling the app for the secondary machine, the issue persists.
Could you please advise on the possible causes and solutions?
Best regards.
Hi @s-h-e-i-k-h,
We just released a new spacedesk Driver v2112 on the web.
this update includes the fix for Apple Mobile Device process issue <--(Itunes downloaded from app store).
Please try it and let us know if it is now working for you.
We look forward to your feedback!
Hi @woodlawntech,
It appears that this is the result of the keyboard update in version 2.1.11. During network connection, you are now required to enable the encryption option for keyboard inputs. You can use the encryption feature when you have an Android commercial or business license.
If you still wish to use it for free, you must connect your Android device to your Windows 11 laptop using a USB cable.
Hi @user2003,
Could you please try uninstalling the old version first by following this chapter UNINSTALL ON WINDOWS PRIMARY MACHINE -> Troubleshooting Uninstall on our user manual
Link: https://manual.spacedesk.net/TroubleshootingUninstall.html
then try to install the latest version again.
use this Product code:
spacedesk_driver_Win_10_64_v1066.msi:{26EB1A9A-6F23-4AE4-8BD9-B43C3FA07550}
I used the program before and stopped using it for a while and now that I want to use it again when installing it asks me to update the driver but I get an error that I need the installation package for the spacedesk_driver_Win_10_64_v1066_BETA.msi
We mirror a Windows 11 laptop wirelessly to 4 Android Fire TVs, via MonitorsAnywhere & the Spacedesk app on those TVs. The laptop mirrors a Google Slide presentation to those TVs in full screen Slideshow mode. The remote controls for those TVs are used to scroll through the slide presentations via the directional controls on the remotes. However, upon updating the Spacedesk driver today to v2.1.11, the remotes can no longer scroll through those slides. The slides can be advanced via the laptop, but the remotes no longer work in this manner. Just to be clear, this functionality was working today right up until initiating the v2.1.11 driver update…this was the only change made, & now this specific remote functionality is dead.
Is there a reason why this would’ve happened? I’ve tried repairing the driver install, but the remotes still do not work. They were working on the previous Spacedesk driver version (2.0.8.x I believe, installed about a month ago). I can’t find a way to rollback the current version to that prior working version, nor can I find where to download any prior driver versions directly from Spacedesk.
Any help you can offer would be greatly appreciated.
Win 11, Spacedesk 2.1.11, Samsung galaxy tab A with S pen, Android 8.1
Using power point 2007 (a bit old I know, but heavily customized and payed for)
The problem is when in the slide show on a projector, using the pen to write on the slides (on the tablet) the writing does not show on the projector, only on the presenter view, plus whenever I remove the pen away of the screen the slide turns to the next one.
I would like to be able to write and annotate on the projected slides and do the next/previous slide either by swiping or using the arrows on the presentation screen NOT by the pen touching the screen.
Appreciate your help.
Hello,
I only use wifi . Each time I try to connect my Samsung galaxy tab A or my Iphone 14 pro I have the save message : connected display off.
Connection itself seems ok but the screen is black. As requested you can find down the recording of the problem.
Best regards
Stéphane
Hi, I just made my first try to extend my windows 11 PC screen to my Android phone using a type C connector. The PC interacts with my touch input and the sound also gets outputted through my device but all I get is a black screen, I can’t get to extend the main screen to my device…
Hi @sbertin930,
How do you connect your Android device? is it via USB or Wifi?
if it is via USB, could you please try unplugging your device -> turn off Android/iOS USB option in the Console -> turn on USB -> plug your device again.
since its a newly reinstalled windows 10, do you maybe have Nvidia ShadowPlay installed on your machine?
Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products. if there is, please uninstall or disable it and try again with spacedesk
if the above suggestion did not work, please send us the Diagnostic logs of this Issue.
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– reproduce the blackscreen issue.
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
