Forum › Foren › spacedesk Discussions › BIG Problem with installation/uninstallation › Antwort auf: BIG Problem with installation/uninstallation
Juli 28, 2021 um 9:04 am Uhr
#1560
Administrator
Hi @a_mad_denial,
please try the following:
– use v1.0.7 installer available here to uninstall the current version on your machine
– try the Troubleshooting Uninstall – Step 2:Try Microsoft Fix chapter in our user manual
If problem still persist, please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
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Diese Antwort wurde geändert vor 3 Jahren, 1 Monat von
spacedesk Lea.
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Diese Antwort wurde geändert vor 3 Jahren, 1 Monat von
spacedesk Lea.