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Hi @kevin-berlyn,
Could you please try following the instructions below:
-Connect all your external/secondary monitors including your Ipads to your primary machine.
-Go to Control Panel and search for “Touch”, Click “Tablet PC Settings” or just Click Winkey + R, then type “control /name Microsoft.TabletPCSettings”
-There’s a dropdown box for connected displays. Try to check both displays and see if you can click the Reset button for all displays. If you have clicked it, click “ok” then check if the issue is still happening. If yes, please proceed to the next step.
-Click “Setup…”
-A prompt will appear; please choose “Touch input.”
-You should now see instructions on your monitor, Touch the screen of your actual touch monitor then hit the “Enter” key on your keyboard to exit the program.Hi @cascom,
Unfortunately, using USB tethering with your iPad is not possible as it requires cellular support.
You can instead try connecting over WiFi Direct.For assistance, you can check the Performance tuning -> Use Wifi Direct / Wifi Hotspot / Wifi Access Point chapter in the user manual: https://manual.spacedesk.net/UseWifiDirectWifiHotspotWifiAcce.html
Hi @rfxcasey,
To ensure that you are connected via USB, you can temporarily turn off the Wi-Fi network on either your secondary or primary machine, then proceed to test the connection.
For further assistance about connecting via USB cable, you can refer to the chapter “CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE” in the user manual
https://manual.spacedesk.net/CONNECTINGANEWDISPLAYMONITOROVE1.htmlHi @Asca,
We will try to reproduce this on our side as well.
In the meantime, could you please tell us your setup when this issue occurs? and could you also verify if it is also happening outside of Unreal Engine when using spacedesk?Hi @dsibe,
is this only happening in Photoshop?
Have you tried using your stylus with other editing/painting software? (e.g. paint)
Could you also please check if ‘Enable Stylus Screen Control’ is activated in your Android viewer settings?
Please check if the Pen Pressure is configured on your Photoshop brush settings.
reference: https://www.computerhope.com/issues/ch002027.htmHi @mayamark,
Thank you very much for sending your diagnostic logs.
Please do not remove the Epson Projector Idd Device. try to ENABLE it first by following the steps below:
-open Device Manager (just run “devmgmt.msc”) > look for ‘Epson Projector Idd Device’ > right click > select “Enable Device.”
Then try connecting again with spacedesk.Hi @mayamark,
Unfortunately, we cannot open the zip file (and it’s not the right diagnostic folder we need for analysis).
Please follow the steps above on how to get the diagnostic logs via spacedesk Driver Console.
spacedesk Driver Console app generates a diagnostic folder name like “2023-06-26-XXXXX-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).You can also try to split the contents of the diagnostic logs into 2 folders, zip them and upload the 2 zipped file in case it exceeds the allowed file size.
