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  • #2235

    回复至: Black bar problem

    Irmuunshde
    参与者

    I have uninstalled it. It won’t fix the problem. Now I am reinstalling my graphics driver.

    #2231
    spacedesk Lea
    管理员

    Hi @cqpeak,
    Thank you very much for the feedback.
    1. Currently, to emulate a right-click event, you have to do the left-click + hold then release gesture.
    The actual right-click and scroll button click from a real USB mouse device are not yet being recognized by the spacedesk Android Viewer app.
    We will ask our developer about this then get back to you.

    2. Optimization of HTML5 viewer is currently not our priority at the moment.
    We are focused on improving our native Viewer apps (e.g. Android/iOS/Windows).

    3. Not sure what you are asking here, but you can also save the full spacedesk HTML5 web page locally so you don’t have to go to https://viewer.spacedesk.net/ every time you want to connect the spacedesk.

    4. Unfortunately, it’s not possible. The idea of spacedesk is to allow user to have another Windows desktop screen (mirrored/extended) over the local area network via secondary device’s e.g. Android, iOS, Windows, etc.

    #2228

    话题: Black bar problem

    在论坛板块 spacedesk Discussions
    Irmuunshde
    参与者

    I downloaded the spacedesk driver and as soon as i download it my monitor got a black bar on four sides. The black bar is like 5mm in thickness. Is this supposed to happen or what happened. Please help me fix this problem. It is very annoying.

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    #2227
    spacedesk Lea
    管理员

    Hi @philippe-marlieroutlook-com,
    Is this the first time you install spacedesk?
    Or do you already have an older version on your machine?
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #2218

    Hello,
    installation (server) don’t go to the end : I try to install on a old Panasonic Laptop Industrial with screen resolution 1366×768. W10 64b UK latest version/update.
    The viewer app work correctly
    Kind regards

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    #2216
    Chaos_02
    参与者

    “setupapi.dev_.log_.txt: File exceeds allowed file size.” >:(

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    #2212
    Chaos_02
    参与者

    “.xml and .log filetype not permitted” :/

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    #2199
    spacedesk Lea
    管理员

    Hi @chaos_02,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    #2195
    Chaos_02
    参与者

    I’m trying to use SpaceDesk on my Main PC and it has worked before but after countless tries to reinstall it I just get “unplugged” devices or Detached Desktops.
    Checking in Windows device manager shows me Error Code 8 When a device is connected, scrolling to Installation errors in the Details Tab shows
    1. Treiber ist für diese Plattform nicht vorgesehen.
    (Driver is not intended for this platform.)
    2. E0000234
    I dont know what to do anymore, the PC is being picked up by all clients, I just can’t put it into duplicating or extending the display and it shows this exclamation mark in device manager.

    #2194
    jm_araujo
    参与者

    Hi,
    Just found spacedesk looking for a solution for the same problem with MS Teams with a 43″ 4k monitor.
    I also have to use some old software that keeps maximizing when interacting with it, and on a 4k monitor gets annoying really fast.

    What I really wanted to find is a virtual display driver that would use a regular window as a secondary monitor. Searched everywhere but can’t find anything like that, spacedesk with a local viewer seems the closest to it.

    #2186
    shodan
    参与者

    I am trying to use spacedesk for the first time.

    It works, however not usable for my purpose (just having 2 extra monitors on my PC but over the network)

    I would like to try using VLC as the spacedesk viewer (instead of the current HTML5 viewer which is too slow and unable to be automated)

    #2184
    cqpeak
    参与者

    Hello, spacedesk is a great tool. After testing, there are several problem reports:
    1. The Android spacedesk viewer APP is installed on the Android type TV (the mouse and keyboard are inserted into the Android TV), once I click the right mouse button, there will be a prompt to exit the app, so the right-click function is invalid. Similarly, the middle mouse button scroll is also invalid.
    2. It is recommended to optimize the Html5 function, it will be a great experience. For example, in html5 mode, the keyboard is basically invalid and cannot input anything; the mouse is a little jumpy and not precise enough;
    3. If want to use the html5 viewer, then I need to enter https://viewer.spacedesk.net/, can it be my own website? Do I need to deploy a separate server?
    4. Is it possible to send a specific desktop program to the viewer instead of the entire screen?
    Thanks.

    • 该话题由cqpeak 于 3年、 1月前 修正。
    #2183

    回复至: Error Code: 2-5-

    Trudy
    参与者

    Hi @phxhere,Lea,

    I Encountered the same issue, allthough on a Windows machine and Android.
    Spacedesk had been working great before.

    Checked any Splashtop software: no,
    Norton virus: OK, Spacedesk was allowed,
    Rebooting software and machines didn’t work.
    Network: OK, in same range IP.

    But after removing the Spacedesk driver on my primary machine/PC (still used *WIN_10_64_v0967_BETA.msi), downloading the newest version (*v1013_BETA.msi) and (re)installing it, the issue was solved.

    Kind regards from Trudy.

    spacedesk Lea
    管理员

    Hi @minhamae1,
    spacedesk does not support Windows 7 any more (Windows 7 life cycle has expired).
    Though spacedesk Windows 8.1 driver can still be installed on Windows 7 we cannot guarantee that it will work properly now.
    Any driver bugs on our legacy driver (Windows 7/8.1) will not be fixed anymore.

    We are current focusing on improving and bug fixing our spacedesk driver for Windows 10-latest.

    Maybe you could still try some of our suggestions:
    – make sure that you have the updated Intel GPU driver
    – try with/without aero theme
    – when the icon disappears, please check if spacedeskService is still running, just run “services.msc”

    #2174

    回复至: Error Code: 2-5-

    spacedesk Lea
    管理员

    Hi @phxhere,
    Did you notice any error notification on primary machine?

    Do you maybe have splashtop software installed on your primary machine?
    If yes, just uninstall the “Virtual Display driver” on Splashtop Wired XDisplay Agent window -> Advanced option.

    #2173
    alyssonwalker
    参与者

    Compre recetentemente um Ipad Get 1 pois estava na promocao, gostei de sua tela que a muito grande, dai fiquei sabendo que existia um aplicativo que diplicava a tela mas ao tentar baixar, informa que requer ios 9.3 mas o meu ainda e o 5.1.1, nao existe mais para essa geracao

    #2167
    Myron
    参与者

    More information:

    When the Task Manager is on the extended display on the Android 5.1 tablet all appears to be fine. If the display is idle of nothing on it and no activity then on the Android Tablet the display is frozen on whatever was displayed on it last. Windows 10 shows that the extended display does not exist. Space desk driver on the primary Windows 10 machine is showing as idle and no remote remote network connections.

    A few seconds after I double clicked the system tray icon to show the driver’s status window on the Android tablet it shows that the display is not connected and the network connection between the spacedesk driver and the app on the Android tablet was re-established.

    It looks like the data connection over the WiFi is disconnected either from the Andoid App or the spacedesk driver and when I bring the spacedesk driver status to the foreground, after a few seconds the connection is established and the extended display resumes.

    Android app’s option to auto-reconnect is turned on. Automatic connect is off. Automatic server discovery is on.

    Hope this feedback helps.

    Minhamae1
    参与者

    Hello, what’s up!

    I’m having some problems with the Spacedesk Driver when I connect other devices in the computer. When starting the system, the server works normally and the icon appears in the Windows (7) notification bar, but when I try to connect a cell phone (any cell phone, wireless or USB) the system recognizes the video (screen blinks), however the screen goes black on the phone and after some time looking for the video, the phone simply disconnects and the icon in Windows disappears.

    I would like to know what can cause this, as far as I know there is no antivirus enabled on this computer and the formatting is recent (less than 1 month).

    There are any settings in the system that could cause this error or any other driver installation conflict?

    OS: Windows 7 Professional Service Pack 1
    Spacedesk Driver Version: v0.9.89
    Display Driver: Intel(R) G41 Express Chipset (onboard)

    Thanks in advance!

    #2162
    MPL
    参与者

    Hi Lea,

    Actually I don’t want to duplicated any of my PC screens on my tablet. I only extend my PC display on my tablet and it works properly. But I need to use some Android Apps on my tablet in the Spacedesk viewer. The problem is that I don’t know how to open Android App in the Spacedesk viewer. I can open them outside the Spacedesk viewer but not inside the Spacedesk viewer.

    I cleared “all display settings” and reconnected the Spacedesk viewer. Unfortunately it didn’t change anything.

    As far as I remember, in the previous version of Spacedesk there was no distinction between Spacedesk between the primary PC (server) and the secondary machine (client).

    Thank you very much for your kind help.

    #2161
    dhrumin75
    参与者

    Oh…silly me🤦🏻. Hope we’ll have one for Linux too. This software gets the job done so well, hard to switch.

    testcb00
    参与者

    Currently my solution is to use my Bitdefender Firewall, only allow spacedeskService.exe using the OpenVPN Adapter IP (Port 28252) to pass data.

    #2151
    MormonMunk
    参与者

    I use spacedesk for a 3rd screen off of my tablet at work. Yesterday it worked perfectly. Today it’s giving me a few error boxes.

    Disconnected by Service Error

    Error Code: 2-5

    Error Code 0-5

    Connected Time: 00:00:01

    I also get a notification from the computer that reads

    spacedesk x10
    spacedesk Display Driver has expired!

    I was saw on other forums (the previous website) to run a diagnostic and share it here.

    Oh great, wise spacedesk forum moderator what may I do to appease the program gods?

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    #2147
    spacedesk Lea
    管理员

    Hi @neozhang,
    Apologies for delayed reply.
    No small scale licensing yet. Current BETA can be used for free until expiry. This applies to business and private users. Future small scale licenses will become available as in-app-purchases from the app stores (Windows/Android/iOS). Possibly there will always be a basic free version, too. Large scale commercial corporate license upon request.

    testcb00
    参与者

    Please see the below png files.
    The Unknown Interface 53: TAP-Windows Adapter V9 is the OpenVPN Interface.
    The Wireless 802.11 Interface: Intel(R) Wi-Fi 6E AX210 160MHz is the Wi-Fi Interface.

    I don’t know why spacedesk cannot recognize OpenVPN IP Address, but I can type the VPN Local Address and connect it.

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    #2139
    spacedesk Lea
    管理员

    Hi @dieginho15151414,
    Thanks for the feedback.

    Are both primary machine and android tablet still connected on the same local area network?
    -i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.

    Updated version of spacedesk on both side is good.
    But are both machine connected on the same local area network or wifi network?
    Can you please try to ping the IP address of your secondary machine from your primary machine to check if both machines are reachable to each other?
    To ping, just run Command Prompt on your primary machine then type “ping 192.168.x.x” (check the IP address of your android device which can be found in the wifi settings).
    What is current Network band on your primary machine and secondary machine? Are they both connected on 2.4GHz or 5GHz network?

    #2137

    回复至: Connection Error

    spacedesk Lea
    管理员

    Hi @nexile,
    Did you notice any error notification on primary machine?
    Do you maybe have splashtop software installed on your primary machine?

    For further analysis, could you please run dxdiag.exe on your primary machine, click “Save All Information”, then attach the output file (dxdiag.txt) on your next reply.

    spacedesk Lea
    管理员

    Hi @testcb00,
    spacedesk does not use any third party interface like OpenVPN.
    Could you please further explain, how does spacedesk can access OpenVPN interface on your side?

    #2128
    tuxinator
    参与者

    Well, you should have read the Title of this Thread 😉 “Spacedesk Viewer on Linux” so only the Viewer works in Wine, the Driver will probably never run in Wine -> as would need to have some really special X-hooks.

    Regards

    #2125
    ezams
    参与者

    I can’t delete the last sc query. DeleteService FAILED 1072. Tried to do do this: taskkill /F /IM mmc.exe but process was not found.

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    #2123
    spacedesk Lea
    管理员

    Hi @zonyl,
    This feature is already available in the current spacedesk.
    As of now, it will only work if Videowall is enabled.
    On spacedesk Server window, please click the Settings button -> Video Wall Engine…
    make sure to switch ON the Videowall then select the viewer connected on the left side tree view, then you will find a “Flipped Display (for mirroring)” check box on the right panel.
    For assistance, please check Video Wall Configuration chapter in our user manual https://forum.spacedesk.netuser-manual/.

    #2122

    回复至: Icones invisibles

    spacedesk Lea
    管理员

    Hi @joel,
    Thanks for the info.
    Currently the viewer app is on extension mode, that’s why there’s no task bar and icons on the extension display.
    Do you want to use spacedesk for Desktop Duplication? If yes, you can easily switch to mirror mode via display settings window of your primary machine.
    In mirror/duplication mode, you will be able to mirror your primary display on your viewer app screen.
    For assistance, please check Configuration and Settings -> Windows PC (Primary Machine) chapter on our user manual https://forum.spacedesk.netuser-manual/.

    #2119
    spacedesk Lea
    管理员

    Hi @ezams,
    Please check if any of the following driver is still present on your primary machine, please run command prompt as administrator then type the following commands and check if status is RUNNING or STOPPED:
    sc query ddkmd
    sc query dlkmd
    sc query FLxHCIv
    sc query lci_proxykmd
    sc query lci_proxywddm

    If you get a RUNNING or STOPPED status then type this next command:

    sc delete < servicename >

    Then after executing all the necessary commands please reboot your primary machine and try again with spacedesk.

    #2118
    ezams
    参与者

    I already uninstalled Splashtop xDisplay since extending didn’t work, but the error still shows up. Does anyone know how to fix this? Thanks!

    #2111
    Myron
    参与者

    It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor. The desktop is still being shown on the second display on the Android tablet and is static. I extended the display and it’s has been about an hour without me even moving the mouse pointer onto the extended second screen. The Spacedesk server’s status is “ON (idle)”.

    I tapped the screen on the Android tablet which then the app changed it’s display showing that the display is reconnecting, then connected and the extended display on the Android tablet is now active. The server status is now showing “ON (connected)”.

    I don’t have a screen saver active on my laptop and the display did not blank/power off.

    Server version is 1.0.12 and the Android app version is 0.9.76.

    #2107
    MPL
    参与者

    Hi Lea,

    With the extend mode, the remote mouse and keyboard are working on my tablet.
    The Spacedesk videowall mode is not enabled.

    Yes. Before when I opened on an app such as Write on pdf or Samsung Notes on my tablet, it was possible to annote them with the stylus and to share it through Zoom with my students.
    Now the apps on my tablet do not open in the Spacedesk window. So I can’t share them via Zoom.
    The only thing I can do is: open a software on PC and move it on the screen of my tablet. The problem is that is the Windows 10 softwares are not optimized to be used on an Android tablet.

    Once again, thank you very much for your involvement to sort out my problem.

    Kind regards

    #2106
    Dagni
    参与者

    The consumption depends on what you’re displaying on the screen. My secondary monitor has 1600×900 resolution and display settings are Medium color quality, 60 FPS. If it just displays an empty screen, the consumption is around 10 Mbps/sec. If I watch a Youtube video in full screen, it goes up to around 40 Mbps/sec.

    #2102
    spacedesk Lea
    管理员

    Hi @djfix13,
    What do you mean by unstable?
    Does the viewer apps disconnecting randomly?

    spacedesk requires at least 100Mbps network bandwidth to get a reasonable performance.

    can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?

    It’s up to your preference, just make sure that both your primary machine and tablet devices are connected on the same local area network.

    #2101

    回复至: Installation erro

    spacedesk Lea
    管理员

    Hi @marcioramos,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #2089
    tuxinator
    参与者

    Try wine 6.3 in PlayonLinux

    • 该回复由tuxinator 于 3年、 1月前 修正。原因: missed his mention of PlayonLinux
    #2077
    MPL
    参与者

    Hi Lea,

    I tried the “Duplicate” Option. But it doesn’t correspond: my pc screen reflects my tablet screen but I can’t do anything else as my mouse and keyboard are frozen.

    You can read here the description of what I am looking for.
    I don’t want to see my tablet screen on my PC screen but I want to be able to share my tablet screen through Zoom.

    I hope that my explanations are clearer now.

    Kind regards

    #2072
    dhrumin75
    参与者

    Hi…can you help me with that? I am new to linux.. i am using zorin os. I tried to install the windows 7 msi(since the win 10 msi wont work) using playonlinux/wine 6.0.1 but the installer just bugs out before completion. I made sure the winecfg has win 7 as the default version but stil it doesn’t work. Thanks!

    #2070
    djfix13
    参与者

    i want to build a multimonitor (1 wired display and 2 remote android sansung note 10+).
    I have made some network consumption tests but they are unstable.
    with resolutions of 1920×1080 30FPS color 4.2.2 how much bandwidth do I consume for each display?
    can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?

    #2066
    spacedesk Lea
    管理员

    Hi @maestro,
    Please click the Settings button then select “Hide taskbar icon”, so the next time your click the close button, the dialog window will be hidden in the task bar.

    #2063
    Bilbo8333
    参与者

    “To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).”

    I know.
    This is a VERY bad UI design. Please ask the programmers to change that.

    Also, I held the spinner down for a long time, but eventually, it reached a maximum value, and the values stopped moving.

    E.g. currently I can set the spinner value to 2560 x 1440.
    But, it is not possible to set the spinner value to 1440 x 2560

    This means I can’t use the SpaceDesk.

    And attempting to rotate to portrait mode in the Primary PC didn’t work either.

    ; (

    #2061
    spacedesk Lea
    管理员

    Hi @bilbo8333,
    To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).

    As for eliminating the flashing X, just click the Touch Off in the Functionality tab, I assume you are not using touch screen input in your case.

    FYI: The “X” button found on upper right corner of windows viewer when in full screen mode + touch enabled is currently
    intended for Windows (Surface) tablet that don’t have keyboard attached and no way to exit from full screen mode.

    #2060

    回复至: CONNECTED DISPLAY-OFF

    spacedesk Lea
    管理员

    Hi @leefedex,
    Thanks for sending your dxdiag info.
    It seems that you have splashtop WiredX Display driver installed on your primary machine.
    spacedesk and splashtop’s Virtual Display driver cannot coexist with spacedesk driver.
    On Splashtop Wired XDisplay Agent window -> Advanced, just uninstall the Virtual Display driver.
    spacedesk should work now after you uninstall this driver.

    #2056
    Bilbo8333
    参与者

    I played a movie via network but this little X keeps flashing in the top-right.
    Does not mean i don’t have enough bandwidth?

    #2054
    Bilbo8333
    参与者

    Yikes!
    Well that’s one way to do it.
    Ok I did that. but now I can’t set the dimensions correctly.
    How come I can’t type numbers into the spinner box?
    <SEE FILE>

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    #2052

    话题: CONNECTED DISPLAY-OFF

    在论坛板块 spacedesk Discussions
    leefedex
    参与者

    Hi I’m having the same issue running window 10 with 2 monitors I attached my dxdiag

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    #2045
    MPL
    参与者

    Hi Lea,

    I think you’re correct. The way I used the previous version of Spacedesk was to mirror my Samsung tablet screen on my PC (connected to Zoom).
    With the new version of Spacedesk, the only thing I can do is to extend my PC onto the tablet, which doesn’t meet my needs. Moreover there is an important lag between the PC and the Samsung tablet.

    Thank you very much for your help.

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