How do I get the touch screen to function in MSFS2020?
I have it enabled and it sort of works so long as I have the mouse pointer over the object I want to manipulate on screen.
Aircraft is JMB VL3 with G3X Touch pulled out onto an iPad
Thanks in advance for a resolution.
Hello,
First of all, please excuse my imperfect English, I am French haha! 🇫🇷😄
Thank you for the amazing work on this software. 👏
I just have a small problem. When I transfer an image from my Windows device to my iPad, I get two large black bars on the sides, preventing me from using the full screen of the iPad. It’s frustrating. 😓
Do you have any idea how to fix this issue?
Have a great day,
Thanks again,
Nico 😊
I have tried all the possible USB control options including File Transfer. There are ‘File Transfer’, ‘USB tethering’, ‘MIDI’, ‘PTP’, and ‘Smart Connect’.
I tried the exact same steps for the diagnostic collection and attached here.
I couldn’t find certain generated folder with that name format; therefore I have submitted the log file that has been downloaded with debug view zip files.
I also included entire downloaded files from diagnostic collection via following dropbox link.
https://www.dropbox.com/scl/fi/t3ugrz6zgyhmohpkzndch/2024-07-18-185900-spacedeskRuntimeDiagnostics.zip?rlkey=4qvvk1geovw9ktc53d9ojbw5n&st=db3pbi7f&dl=0
Hi @donglee0612 & @xlab,
please make sure that “File Transfer” is the selected option on your Android device when using USB.
Thanks for sharing, I agree that SpaceDesk offers a versatile second monitor experience via a wireless connection, enhancing productivity. Pairing it with a gamepad transforms mobile gaming, delivering convenience and expanded gameplay possibilities on the go.
Im also encountering the same problem.
I have tried restarted my laptop and my tablet severl times.
I even restarted after switching the USB Cable Andriod option off and turning it back on.
Spacedesk still shows no sign of recognizing my tablet USB connection.
When I connect my tablet, it shows the popup notification saying “Open spacedesk to handle USB (spacedesk)?” and after I press OK, there’s only black screen appears. While being that, my Spacedesk Driver Consol shows 0 connected USB device.
USB debugging is off on my tablet, my USB cable surely does work because I have been using the same cable for my USB tethering. Please help.
dropbox link for debugview:
https://www.dropbox.com/scl/fi/0g83z75u2fn73fo7dc7mk/debug.zip?rlkey=qs7qcrw6oafparkzzh8q0q4n8&st=xxxmucdr&dl=0
Dear Spacedesk Team
I’d like to use Spacedesk to turn my ipad Mini into a second screen for my Windows PC.
The driver installs fine on my PC. But when I try to get the app from the Apple App store, it gives me a message “Payment not completed”
The app isn’t yet installed so I can’t seem to remove it.
What is the problem and how might I fix it?
Best regards
Will Martin
1. Yes (and just stays on the last frame forever until usb disconnected manually)
2. No (after a few seconds after it freezes, the display disconnects but still shows the last frame on the tablet)
3. No
4. Yes
Diagnostic: https://drive.google.com/drive/folders/1cBNUSk5zOITN2xmmQJmeegkkKNcfVEvB?usp=sharing
Hi @juventino,
does the issue always happen?
Did the primary display freeze too?
Did spacedesk recover?
Have you tried a different USB cable?
To further analyze the issue, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the generated folder (zipped/compressed).
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
Hi @xlab,
you may try that next time when the same problem is encountered.
We will now close this thread.
Hi @xlab,
the log did not contain any spacedesk traces.
Please follow the collection steps and send the whole spacedesk Diagnostics folder generated by the spacedesk Driver Console.
The usb method of using space desk works for a maximum for 10 minutes and then just freezes for no apparent reason, even when clean crisp quality at 60fps and no lag, so then i have to resort to Wi-Fi mode which increased lag and input delay but works flawlessly without freezes (only crashes when intensive programs are running on Wi-Fi and usb), i cant find any other alternative to this sort of software and i just want this fixed for me.
Hi @xlab,
Please try the following:
– turn off USB debugging on the Android device
– restart the Android device
– restart the Windows machine
– different USB cable
– directly connect to a USB3.0 or USB2.0 port
If the above suggestions did not work, please send another diagnostics.
The first diagnostics was incomplete and did not have the DebugView.log and spacedesk driver traces. Please follow the steps to get the diagnostics and reproduce the issue by connecting the Android viewer app by USB cable.
Hi @xlab,
When the current version expires, spacedesk will still be able to connect but the image will be in black and white. A free version with extended expiry date will be released before December 31, 2024.
To further analyze the non-working USB cable connection,
please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
PS: This issue has been split from the other thread “Spacedesk not installing”
(https://forum.spacedesk.net/forums/topic/spacedesk-not-installing/?view=all).
Hi @xlab,
based on the setupapi.dev.log traces, it seems that it’s not only spacedesk that was having install/uninstall issue.
The marker “<ins>” appeared in several install/uninstall and did not continue:
– Device Installation Restrictions Policy Check
– Microsoft Bluetooth driver
(BTHENUM\{0000111f-0000-1000-8000-00805f9b34fb}_VID&0001000f_PID&1200\7&3025e752&0&6C24A62D7BF0_C00000000)
– Realtek WiFi 6 adapter
(PCI\VEN_10EC&DEV_B852&SUBSYS_485317AA&REV_00\00E04CFFFE88520100)
Have you tried a clean boot?
PS: Non-working USB topic has been split from this thread.
Ok so i retried installing it today, and it did work, however i did install the previous version(2.1.20), and even still the usb mode is not working, for now it works wirelessly however it would be great if the usb issue could be addressed as that is better in terms of speed etc., Also it says expiry of free version is Dec 31st 2024, what happens after that date?
Hello there its been three days now, any approx time could be given as to when the problem can be traced down?
After checking, no the other applications on the laptop do not drop. However, I managed to fix the FPS issue after changing my connection from 5G to 2.4G, apparently using 5G internet while charging slows down my viewer by a lot but for some reason changing it to 2.4G fixes the issue, and I can use it while charging at the same time.
Hi @ivypolaris,
does it always work with 30 fps?
Please send us the diagnostics to further analyze the problem.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder size exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
For some more info:
My pc is running an Nvdia GTX 650 and the latest version of Windows 10
My tablet is an Honor Pad X9
Hi @xlab,
could you please try the following?
– open the MSI installer from a different drive
– the default destination folder path is the Program Files, please change it to a different drive
If the suggestions above did not help, generate the MSI trace. Steps:
1. Download the spacedeskMsiTraceGenerate.zip here:
https://www.dropbox.com/s/vr17lj6n63k52rh/2022_spacedeskMsiTraceGenerate.zip?dl=0
2. Extract the zip file.
3. Copy the spacedesk MSI installer inside the extracted folder then click the get_trace.bat
4. The script will prompt you to enter the MSI file name then press enter.
5. Once the issue is reproduced, please send the spacedeskmsi_trace.txt generated inside the folder.
NOTE:
get_trace.bat executes the Windows msiexec command as documented in Microsoft: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/msiexec
Hi @xlab,
are there any pending Windows updates?
Check if there is an error via system file checker (sfc /scannow).
Please also check in regedit.exe, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver, if registry value “Start” is 3.
Hi @xlab,
have you tried to reboot the machine?
For further analysis, please send us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply
or upload to Google Drive/One Drive/Dropbox/etc. and send us the download link.
Hi @naketj98,
if you have HDR or 10-bit pixel format enabled, please disable it in Windows display settings or in the graphics adapter (e.g. Nvidia or AMD) control panel.
Both features are not supported by spacedesk.
For further details, please refer to our user manual topic “Windows 11/10 Known Issues and Unsupported Features” (https://manual.spacedesk.net/Windows1110KnownIssuesandUnsuppo.html).
Hi @qtei101,
we released spacedesk Driver v2.1.21.
Please let us know if it fixes the issue.
Hi @qtei101,
we are currently investigating the issue.
We will let you know once it is fixed and released.
For all those people who are thinking that I treated him too harshly:
1. Above he falsely claimed that he DID register CVEs (not true – he didn’t).
2. Above he contradicts his own previous post. He says that he ONLY WANTS to register these CVEs.
3. Above he confuses people about (ACE) vulnerabilities when none have ever been discovered.
4. Worse: Wants to CVE register ACE vulnerabilities without any indicator for their existence.
5. Worst: He connects password protection to non existing ACE vulnerability issues.
Can anybody see any good intentions here?
PS: If you think this is already bad, then you haven’t read his emails yet…
Please, keep calm.
Firstly I should say that it is not a claims. I just would like to help with the security issues
Sorry, may be it was a miss communiaction. In the previous post, by “passphrase” I meant Password Protection, which is already included in the Commercial License.
Password could solve the problem. Existing Password for connection (like in a Commercial License) protect from outside an unconfirmed connection. So intruder can not connect and execute code (ACE). That is how connected code execution and Password Protection
In a local networks Intruder could use that vulnerability to gain access for the system with SpaceDesk Driver if Password is not set
I hope you understand, I created this post out of the best intentions
Arbitrary Code Execution (ACE) vulnerability has ABSOLUTELY NOTHING to do with presence of a passphrase. A simple Google search will help you understand…
Now you have exposed publicly that you do not know what you are talking about.
Furthermore, you should have better learned about our product first before making unfunded claims:
SPACEDESK DOES NOT WORK OVER THE INTERNET!
Guess how that relates to your allegations about internet security…
Shut up or say something reasonable!
Otherwise I will classify you as spam and block you.
I changed the resolution to 3840×2160 by myself.
1, connect the TV by adb
adb connect xxx.xxx.xxx.xxx
adb shell
2, modify resolution by command wm
wm size 3840×2160
3 run app on TV
Done!
Marcel, thanks for your reply!
I used an email just to communicate confidentially about that research. Sorry, if that wasn’t the correct way.
Now I have a question regarding the situation that I mentioned in my email. Are you going to add a passphrase to the Community License? That could save your users from arbitrary code execution vulnerability in SpaceDesk Driver. To make CVE public I must be shure that you already fixed vulnerability or won’t fix it
Also have a question about Mobile App. Do you need a recomendations or something like that? I can send the Proof-Of-Concept if that needed to fix it.
Contact me an email if you need proof or any else information, I just would like to help you with that issues.
To obtain a response, use our official free support forum instead of spamming aritrary corporate email addresses!
We consider your approach as spam. We do not discuss any of your “interesting issues” with unknown individuals from alledged companies without corporate email or corporate web address. Googling your corporate name only leads to an unknown company alledgedly founded three years ago in a very small tax haven country.
If you register your “interesting issues” as CVEs, then we will deal with them publicly.
PS: Hacking our licensing is neither a vulnerability, nor very difficult, nor anything worth mentioning: Anyway our licensing is mostly volontary relying on responsibiliy and honesty of business users.
Hi @harald,
can the Android viewer app discover the spacedesk primary machine?
Have you tried to switch spacedesk Driver to OFF then ON in the spacedesk Driver Console?
In case it did not help, please send us the diagnostics to further analyze the problem.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
image reupload due to exceeding size limit
Hi @orenyt,
did spacedesk connect properly?
Was it only keyboard that was not working?
If you are using the spacedesk Android viewer app, have you tried to connect by USB cable and check if the keyboard feature is working? (To connect by USB cable, enable “USB Cable Android” in spacedesk Driver Console https://manual.spacedesk.net/AndroidUSBCableConnection.html).
To further analyze the problem, please send us the diagnostics.
Open spacedesk Driver Console and go to Diagnostics.
Follow the collection steps and send us the zipped folder.
In case the folder exceeds 512KB, upload it in Dropbox/Google Drive/One Drive/etc. and send us a download link.
The resolution is still 1920×1080.
Is there a possibility that apps works at FHD mode and external input(HDMI) and codec of video work at 4k mode?
Hi @amiga,
we released a new version of the spacedesk Android viewer app.
Could you please try it and let us know if it fixes the issue?
Hi @theboysgamer_yt,
this is an expected behavior of the “spacedesk Non-Commercial Viewer connected” pop-up window for users who use the free version of the spacedesk Viewer app.
If you wish to continue to use spacedesk as a free version, then minimizing the window is the only thing to do. Otherwise, you may switch to a commercial/licensed type spacedesk Viewer app.
@spacedesk-marcel
If HW coding is ready, please just release it as a beta/experimental feature that can be enabled in the settings.
You’ll gather feedback from enthusiasts and won’t interfere with regular users. I’ve used the Spacedesk alternative with HW encoding and the difference for me is noticeable:
latency is lower, network requirements are less (95 Mbps vs 25-50 Mbps [same video file]).
But spacedesk has some QoL features and I’m a fan of your product, so I use it and want to see it evolve, not recommend alternatives.
It started to display a pop-up about viewer licensed for private non-commercial view on my pc and also on my devices Long Time ago (As Show in the Screenshot).
This started showing as what I Remember when I was disconnecting and reconnecting every time (At that time I had slow Internet (30Mbps Download/10Mbps Upload) And I was adjusting the settings. (So I don’t Make my Internet Super Slow).
And Also I Installed the program on 3 devices (My tablet/Phone/TV) To see which devices I will prefer that now is on my Tablet And TV (Because It’s useful to connect my PC to the TV “Wireless” Instead running a long HDMI Cable From other side the room to my tv).
Is there a way to appeal of fix this problem?
Thank you.
I’m using a Nvidia GTX 1660 Ti, with the goal of encoding with as little visual loss of quality (which I still notice with all the settings set to their maximum). This runs over a 5 Gbps USB link, directly connected to the GPU.
I’m looking to reduce CPU load to improve the performance of other software, as it is highly CPU-bound.
Hi,
restarting the device did not seem to fix it.
When I switch to file transfer the normal driver for the tablet does not disappear and the spacedesk drivers do not show. The error shows on the regular driver for the tablet (under portable devices) and I get a popup on the tabletr saying: “The connected device cannot access data on this device”
I’m more interested in hardware encoding to reduce CPU load, particularly since I use 24-bit 4:4:4 encoding. Have your experiential builds shown progress in that regard?
Hi @dsi,
disconnect the viewer app and open spacedesk Driver Console on the server machine.
If Video Wall is ON, please try to turn it OFF by unchecking the check box.
If Video Wall is already OFF, please try the ‘Clear Windows Display Settings’.
Then, reconnect the viewer app.
Hi @syev,
Could you please send us the following files for further analysis.
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
To resolve the display issue you’re encountering while projecting on your Acer ONE 10 using spacedesk, start by ensuring that both your primary device and the Acer ONE 10 have the latest display drivers and software updates, including the most recent version of spacedesk. Next, adjust the resolution settings on your primary device to match the native resolution of your Acer ONE 10. Ensure that the aspect ratio on both devices is the same to prevent any stretching; this can usually be managed in the display settings by maintaining the aspect ratio option. Additionally, calibrate the display settings by exploring scaling options under “Scale and layout” in the display settings on your primary device. Check the orientation settings to ensure they are set correctly, opting for landscape or portrait mode as needed. Disconnect and reconnect the Acer ONE 10 from spacedesk, restarting both devices to reset the connection. If these steps do not resolve the issue, consider using third-party software like DisplayFusion to better manage the multiple displays and their resolutions. By following these steps, you should be able to eliminate the stretching and resolution problems and achieve a proper display on your Acer ONE 10.
I checked the manage usb devices box, i wanted to uninstall/disable it on my phone cause i wanted to transfer files instead of auto pair
I uninstalled it in desperation but it still thinks i have an accessory
Hi Spacedesk, any plans to add server support for the newest Snapdragon X Plus/Elite computers?
Just picked up a Copilot+ PC and couldn’t get Spacedesk to work when connected to iPad using USB-C.
Hi nicole,
thank you for the prompt response and for your help!
The native resolution in windows viewer is 1280×800.
Now it looks straight, but still stretched…
