Hi @marcioramos,
Thanks for sending the requested logs.
It seems that you are installing an outdated spacedesk Driver (v0.9.33).
Please try to install our most recent spacedesk Driver v1.0.12 available on our website https://forum.spacedesk.net.
..so a week later spacedesk viewer app cannot discover your primary machine anymore?
-yes, that’s right
Are both primary machine and android tablet still connected on the same local area network?
-i have my primary machine which is my pc, and I’m trying to connect it to my secondaty machine which is mi android tablet, i installed spacedesk on the pc on the website and the spacedesk app con playstore on my tablet, like i specified the android app has the version 0.9.76 and the spacedesk program on my computer has the version 1.0.12.
Do you have any third party firewall software installed on either machine?
– no i dont
Do you maybe have VPN (Virtual Private Network) active?
– i dont think so, i never use vpn
It’s happened again. As I type this I can’t move the cursor to the second display on the Android tablet. Windows 10’s display settings shows that there is only one monitor. The desktop is still being shown on the second display on the Android tablet and is static. I extended the display and it’s has been about an hour without me even moving the mouse pointer onto the extended second screen. The Spacedesk server’s status is “ON (idle)”.
I tapped the screen on the Android tablet which then the app changed it’s display showing that the display is reconnecting, then connected and the extended display on the Android tablet is now active. The server status is now showing “ON (connected)”.
I don’t have a screen saver active on my laptop and the display did not blank/power off.
Server version is 1.0.12 and the Android app version is 0.9.76.
hi,about a week ago I could connect my Lenovo tablet model IdeaTab A3000-F with Android app versión 0.9.76 on the space desk app with my windows 10 and 1.0.12 Driver Beta version. and a week later I just couldn’t connect like I used to, I tried to put the IP- address manually and it just keep searching for it forever and nothing happened, can somebody help me? are they not compatible because of the versions?
Bonjour
Super application pour déporter mon bureau, bravo
J’ai installé spacedesk sur ma tablette samsung SM-T520
Je vois mon fond d’écran, le pointeur de la souris, mais aucun icone du bureau !
J’ai également installé votre appli sur mon redmi 8, tout fonctionne bien…
Merci d’avance pour vos conseils
Cordialement
Joel
i want to build a multimonitor (1 wired display and 2 remote android sansung note 10+).
I have made some network consumption tests but they are unstable.
with resolutions of 1920×1080 30FPS color 4.2.2 how much bandwidth do I consume for each display?
can I use a wifi AC network (wifi 5) or do I need to install an AX network (wifi 6)?
“To set a custom number in the box, you have to click the up or down arrow to increment or decrement the values (you have to be patient on this one in order to get the desired value and please also take note that it will not accept any odd number values).”
I know.
This is a VERY bad UI design. Please ask the programmers to change that.
Also, I held the spinner down for a long time, but eventually, it reached a maximum value, and the values stopped moving.
E.g. currently I can set the spinner value to 2560 x 1440.
But, it is not possible to set the spinner value to 1440 x 2560
This means I can’t use the SpaceDesk.
And attempting to rotate to portrait mode in the Primary PC didn’t work either.
; (
Hi I’m having the same issue running window 10 with 2 monitors I attached my dxdiag
Could you please check my attached files.
My server screed show ‘Incompatible display hook driver’ this text and second monitor show ‘error code 2-5 error info 0-5.
I don’t use NVIDA Graphic Card and Splashtop Wired XDisplay.
I don’t know what is the problem.
Could you help me please!!
My server monitor is samsung laptop(win10 x64) and the second monitor is samsung tab s6 lite.
Hi @alejandro-k,
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
When i try to connect to my android tablet i get this error on my android
(Dissconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01)
I attatched dxdiag.txt
Hello,
I was excited to put the screen of my laptop on my smart tv but of course clicking on my pc from the TV gave me Error code 2-5 and info error 0-5
So I wait you’re answer
Update:
I tested another iPad, which is an iPad 2018 with iPadOS 14 something. It is wifi-only, and works without any problem.
Is your non working iPad Pro 12.9 has cellular or wifi only?
Cellular. And my working iPad Pro is wifi only. Disabling the celluar function did not resolve the problem.
Hi @armor00,
Thanks for the input and dxdiag info.
It seems that it’s a network discovery issue in our iOS viewer app which occasionally happens on some iOS device.
We don’t know yet the root cause since we still cannot reproduce this issue on our side.
We have received similar bug reports from various users before.
Is your non working iPad Pro 12.9 has cellular or wifi only?
When I install and run the program (android client windows 10 server) it connects absolutely fine, works perfectly, no problems at all.
However.
A day or 2 later when I try use it again it does not find the server.
I have to restart the modem/router to get it to work again, this is not practical for my uses I do not want to have to do this.
I have tried reinstalling, resetting, switching everything on and off again, nothing works.
I can enter the IP address of the server and it will connect, with a 30 second delay or longer and it does not display correctly.
I have tried USB teathering, works great until I start a program and it resets the tablet rendering everything useless
I have looked everywhere for a fix. Tried everything I can think of
But nothing works, except restarting the router, which I again, let me be clear do not want to have to do every time I use this program
Anybody got any ideas? I love what this program does but this is irritating me to the point of just not using it anymore
Please help me find what the issue is 🙂 looking forward to hearing from you
Cheers
Hi @gab_ozo12312323,
Thanks for sending the diagnostic logs.
Remote touch input will not work if Video wall mode is enabled.
Please disable it first on Videowall Engine user interface before trying the absolute touch input.
I checked that setting, appears to be correctly set.
And to add more confusion, I tried another iPad and it was able to find the IP address, and connect without a problem.
The working iPad: iPad Pro 11in gen2 with iPadOS 14.7.1
None working iPad: iPad Pro 12.9in gen2 with iPadOS 15.0 beta6
The none-working iPad is able to discover the windows device with other apps, and manually adding IP in spacedesk always stuck at IP validation.
Both of them are running Spacedesk version 1.0.44
I’ll get back to you regarding putting Task Manager on the extended display soon as that test being performed now.
In the meanwhile . . .
Image quality: About 75%
Encodong colour depth: Medium colour quality, medium speed (YUV 4.2.2)
Rendering colour depth: 16-bit
I’m going to try up the rendering colour depth to 24-bit.
Yes, the display was idle each time for a number of minutes. Don’t know exactly how long. At a guesstimate, 20 minutes.
When I use my iOS or iPadOS devices, the app constantly shows “Cannot detect Sever!”.
I am able to connect to the windows device from an Android device, or use the H5 weblink on the iOS devices.
I tried to reinstall the server software on my windows device, but it did not fix the problem. Switch to another windows device have the same result(Android via app successful, ios via H5 successful, ios via app unable).
Can someone help me solve this problem?
My server software version is Beta 1.0.11.
iPad: iPad Pro 12.9in 3rd gen on iPadOS 15.0 beta 6.
iPhone: iPhone X on iOS 14.7.1
Android: Xiaomi Tablet 5 pro on Android 11
All the software and apps are up-to-date
Hi @multi-cat,
Ah I see.. currently spacedesk can only send one keyboard input at a time, it does not support entering words as a single input.
As for the disconnection issue upon entering special characters, we tried to reproduce it here but so far we are not successful.
To further analyze this issue, could you please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app, send keyboard input with emojis or special characters to reproduce the disconnect issue), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @edsonluis321,
Please try to disable the 10-bit Pixel Format in the AMD Radeon Software settings
Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
Hi @edsonluis321,
This issue is different with the screen noise pattern issue.
This is a known issue with 10bit color format enabled on your Nvidia or AMD Control panel.
Which GPU is currently present on your primary machine? Nvidia or AMD?
I have 2 viewers coneected to my pc and I wanted to know if I can make all the 3 monitors act as just 1, so that I can play games as if it was an ultrawide monitor.
Hi @15212442377,
Could you please send us the screenshot of this issue?
Hi @galo,
So the initial problem is that your android tablet cannot discover your Windows 10 computer, right?
Do you maybe have VPN (Virtual Private Network) active?
Do you have any third party firewall software that might probably blocking the spacedesk connection?
If yes, please make sure to add c:\Windows\system32\spacedeskService.exe on your exception list to allow incoming/outgoing connection.
For assistance, please also check Troubleshooting – Network Connection chapter in our user manual.
Hi @baran,
Does your primary machine and tablet device connected on the same local area network?
Do you maybe have VPN (Virtual Private Network) active?
Do you have any third party firewall software that might probably blocking the spacedesk connection?
If yes, please make sure to add spacedesk or “c:\Windows\system32\spacedeskService.exe” on your exception list to allow incoming/outgoing connection.
For assistance, please also check Troubleshooting – Network Connection chapter in our user manual.
I have my server computer (win 10) running 1920 * 1080. I have a windows 10 client tablet running 1280 * 800. When I connect in extended mode, it shows the tablet background and any windows I drag as if in portrait mode even though my server is set as both portrait mode. I can fool the tablet by setting it as portrait (flipped) but the display resolution appears wonky.
Thanks for any help!
Boa Tarde!
Instalei server no meu Windows 10 64bits;
Instalei space no meu Galaxy Tab A10;
Meu computador não aparece no tablet mesmo estando na mesma rede.
Tentei inserir meu ip manualmente mas ele fica “IP-Validation in progress…” e não conclui nunca.
Dai através do SmartView e da conexão do Windons 10 apos eu espelhar o tablet no notebook apareceu o notebook no spacedesk do tablet com ip diferente do que aparecia no server.
Quando eu conecto eu clico no tablet pra conectar ele fica alguns segundos e em seguida desconecta e aparece a seguinte mensagem de erro:
Disconnected by server error
Error Code: 2-5-6
Error Info 0-5-8
Connected time: 00:00:41
Pode me ajudar por gentileza.
-
该话题由
Galo 于 2年、 10月前 修正。
Hello there!
I would like some help with regards to my iOS keyboard I’m using for input into a PC over Spacedesk.
I’m using a Brydge Pro Max+ Keyboard (iOS) connected through Bluetooth to my iPad (not pc)(see link):
https://www.brydge.co.uk/products/brydge-12-9-max-plus (very similar to magic Keyboard).
General input for letter keys and numbers works just fine, however, TAB, SPACEBAR, ENTER, BACKSPACE and ARROW KEYS don’t seem to register. I’m assuming it is because this is an iOS keyboard that the PC doesn’t recognize fully.
How can I make them work? Is there a way to map the keys or make it work? Is there a method to emulate or anything like that? I feel like I am so close to having an iPad as my main screen to my PC, but these keys don’t work and it’s a bit of a disappointment.
Can anyone help me with this issue? Is there a way I can make it work?
Kind regards,
V
Disconnected by server error
error code 2-5-6
error info 0-5-8
connected time 00:01:01
This consistently happens after one min.
Please consider supporting multi-touch on Windows. My use case is using my laptop to control my PC, so I don’t have to buy another set of input devices. Currently, I can’t use 2 finger pinch to zoom and 3 finger middle click. These two are an absolute must for my web browsing.
For those on windows(and with an Intel WiFi card) there is a hidden but an the vnc client on my workstation to connect to localhost:5902 to access it.
WalgreensListens Survey
Hi @morris202,
spacedesk supports multiple viewer connection (up to 16 viewers) using our native viewer apps (Android/iOS/Windows). As long as your primary machine’s resources (GPU/CPU/Network) can handle it.
As for connection over another network, unfortunately it’s not possible.
spacedesk only supports connection over the same local area network.
I think I reproduced the issue, being that the main problem is it saying “connection failure” after having the connecting to [IP] screen. I have now turned off the in game overlay, but I’m still experiencing a connection failure. No error message, just “Connection failure. Unable to Connect!”. I have attempted with my phone and gotten the same error (again, after a much shorter period of time.)
I was able to produce an error I haven’t gotten while the diagnostic wasn’t running. Error code 2-5-6-5- and error info 0-5-8-9-, but now I can no longer run the diagnostic tool. I keep getting the error of “Data collector set already exists”, even after deleting the files and re-downloading it. I’m sorry 🙁
Hi @eloy,
Thanks for sending the diagnostic logs.
Based on your dxdiag info, your Intel graphics adapter on your primary machine is an old version with WDDM 1.1 model.
Desktop duplication of primary monitor to other displays is disabled in Windows display settings of Windows 10 with old version of graphics adapter (< WDDM 2.0). Please try to update your Intel driver version from their official website or maybe go to https://www.intel.com/content/www/us/en/support/detect.html
Hi @lauren-wadyko,
Thanks for your detailed input.
It seems like our spacedesk display driver is crashing, possibly a TDR(Timeout detection and recovery).
I’ve noticed an error code 43 on our spacedesk Graphics Adapter (you can also verify it on device manager).
Do you have the in-game overlay enabled on your Nvidia GeForce Experience settings?
Your NVIDIA GeForce RTX 3070 graphics driver is a few months outdated. Please download the latest driver from their website.
https://www.nvidia.com/Download/index.aspx
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Looking forward to your feedback.
For further questions and/or discussions, please don’t hesitate to contact us.
I’m trying to use my iPad as a second monitor for my windows pc, but it just shows the “connecting to [my computer’s IP]” screen for like a full minute or so, and then says there was a connection failure. I think it might be an issue with my computer and not my iPad since I tested it with my phone and got a much faster connection failure, but I’m not very sure about it since everything seems to be set up perfectly fine on my pc (the app is allowed through the firewall, its turned on and refers to my pc as in idle in the driver window, all that.) Its the latest version, I just downloaded it not too long ago today so I don’t think that’s the issue. Both devices are connected to the same wireless network. My computer’s IP shows up in the list of devices I can connect to. I’ve gone through set up guides and as far as I can tell I’ve done everything right, so I’m very confused. Thanks in advance!
While writing this and going through the forms, it connected briefly (for about 57 seconds apparently), showing a black screen and then disconnecting and giving me a server error code. I’ve had it do something like this a few times. The first being error code 2-5-6-5- and error info 0-5-8-9- and lasting 22 seconds, the next being error code 2-5- and error info 0-5- and a connected time of one second, and this last time being error code 2-5-6- and error info 0-5-8-.
Since it seemed like a common troubleshooting question, I do not have Nvidia shadowplay/screen record running. I’ve attached my dxdiag.txt to this for the same reason.
Your system didn’t like the pcap file dues security issues?? Weird…
No. Time Source Destination Protocol Length Info
137 2.456935 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
212 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
213 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
214 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
215 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
216 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
242 2.648084 192.168.1.133 192.168.1.123 ICMP 74 Echo (ping) request id=0x0001, seq=22/5632, ttl=128 (reply in 245)
245 2.652214 192.168.1.123 192.168.1.133 ICMP 74 Echo (ping) reply id=0x0001, seq=22/5632, ttl=64 (request in 242)
258 2.662746 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
259 2.663022 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
260 2.663174 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
261 2.663881 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
262 2.663881 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
Hi,
Thanks for your response. We’ve investogated this further and Android devices running Spacedesk can’t connect to the main PC. They’re on the same network and both devices can ping each other. We ran a pcap on the main PC and can see the Android Spacedesk trying to connect on UDP/28252 but the server isn’t responding. Please see attached pcap file for your reference. We also checked the main PC and can see it listening on 0.0.0.0:28252 but not on it’s IP address 192.168.1.133;
UDP 0.0.0.0:28252 *:*
UDP 0.0.0.0:49668 *:*
UDP 0.0.0.0:49914 *:*
UDP 0.0.0.0:52061 *:*
UDP 0.0.0.0:53097 *:*
UDP 0.0.0.0:54478 *:*
UDP 0.0.0.0:58413 *:*
UDP 0.0.0.0:59339 *:*
UDP 0.0.0.0:60187 *:*
UDP 0.0.0.0:61075 *:*
UDP 0.0.0.0:61076 *:*
UDP 0.0.0.0:61676 *:*
UDP 0.0.0.0:62728 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:10010 *:*
UDP 127.0.0.1:49670 *:*
UDP 127.0.0.1:59338 *:*
UDP 127.0.0.1:61675 *:*
UDP 192.168.1.133:137 *:*
UDP 192.168.1.133:138 *:*
UDP 192.168.1.133:1900 *:*
UDP 192.168.1.133:5353 *:*
UDP 192.168.1.133:5353 *:*
UDP 192.168.1.133:61674 *:*
Hi @e2th,
Could you please further describe the setup and the rotation issue on your side?
What is your current viewer type? Android/iOS/Windows?
Which desktop mode are you using with spacedesk client? Is it duplication or extension mode?
Have you tried manually setting the display orientation via display settings window ?
Hi @parasite,
Thank you very much for the feedback.
Current spacedesk is using JPEG (CPU) compression, that explains why spacedesk consumes CPU load.
We are actually planning on supporting H264 (GPU encoding) soon for performance improvement.
We don’t have a specific date of availability yet.
Hi @headcloser,
So those nok games giving an error, like they do not recognizing the display, the driver, or smartphone some thing similar to this
Are they giving the same errors?
Did you connect the spacedesk before launching the games?
Or game is already running before connecting the spacedesk?
Are you trying to move your 3D games on spacedesk display for remote viewing?
As for the slow performance and high cpu usage, there are some factors that can cause it:
– if you have a big resolution on your viewer screen (e.g. 1920×1080 – above) spacedesk image compression can consume too much CPU load
– if spacedesk is connected over the wireless network, then routers can cause lags and latency.
Bypassing them always improves performance. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk.
USB Tethering achieves the same result.
Please check the chapter “Performance Tuning” in the instruction manual: https://spacedesk.net/user-manual
I tried several times to connect the IPv4 address, I’m sure I did everything right, but it gives the same error: ” invalid entry: local host “, can someone help me? Printscreen
There are some posts more than 2 years ago complaining that spacedesk Viewer won’t connect to the server running on the same computer (localhost). Despite OP’s various legitimate reason, the answers were always that spacedesk client won’t support connection to localhost and HTML5 viewer is the only way.
Will this functionality never be implemented? My reason to use this functionality is to create a virtual monitor when my laptop lid is closed so that start menus and some apps can render properly in remote session (I use Google Chrome Remote Desktop). Although using HTML5 viewer is viable, it would be very cumbersome to automate the activation and hide the session at background. This app seems very promising to be used as a dummy virtual monitor driver, and it’s such a pity that it can’t just because this functionality lacks.
when i was try to connect to my laptop i got the coming error
(Dissconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01)
pls i need answer
Hey Lena,
1. I used Regedit and found the spacedeskDisplayUmode key where it belongs.
2. There are no crash files in \Temp. As far as I can tell, spacedesk haven’t crashed at all.
Hi @imtek,
Could you please try to update your Intel(R) UHD Graphics 600 graphics driver from their website.
Or via Intel Support Assistant
If the issue still persist after GPU update, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait the viewer to show the image issue), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @aslcouple
To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0
Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and try to send touchscreen inputs), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Hi @paul16,
Thanks for trying.
Next:
1. Could you please run “regedit” then navigate to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services
then check if you can find “spacedeskDisplayUmode” key.
If you cannot find it could you please add it, just right-click the Services -> New -> Key then type “spacedeskDisplayUmode”.
2. Please also send us these app crash dump file/s if it’s available:
C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C31.tmp.dmp
C:\ProgramData\Microsoft\Windows\WER\Temp\WERFDFD.tmp.dmp
Note: ProgramData folder is hidden by default, if you cannot find it in C:\ directory, just click the View tab of the File explorer, then check the “Hidden items” check box.
