'2' 的搜索结果

[spacedesk Christian]

Hi @lanson,

Is this the first time you install spacedesk Or do you already have a previous version and you are trying to update to latest version?
Could you check if you can find spacedeskConsole.exe in C:\Windows\System32

For further analysis, please also provide us the following files:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Looking forward to your feedback.

[np3ir]

I try to connect, in my computer, using https://viewer.spacedesk.net/ not possible to open it. I tried using 2 different browsers, Edge and Chrome. I try to connect from another computer and work without problem.

Any idea?

[itman]

Thanks for your attention. iOS app on macOS could not support native resoluion. Instead, it only have a scale option which is not beautiful on a bigger screen.

This app is promoted by many KOL in China’s big video platform Bilibili, and a lot of users like it very much. This is a video: https://www.bilibili.com/video/BV18z4y1772c/

Look forward to a native version!

Thanks again.

[spacedesk Christian]

Hi @squale323,

Did the registry workaround fix we provided work on your side? Are you able to connect your iPad with spacedesk v1.0.73 now?

Regarding your question, We are still not sure about the cause of your PC suddenly switching to IPv6 address only,
Additional information may help in identifying the cause of this Issue. For further investigation, you could send us your diagnostic logs.
just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app if applicable
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• 该回复由spacedesk Christian 于 1年、 1月前 修正。
• 该回复由spacedesk Christian 于 1年、 1月前 修正。

[spacedesk Christian]

Hi @squale323,

Please try to prioritize IPV4 over IPV6, please run the Command Prompt as Administrator and type the following commands below:
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0x20
then reboot your pc and try to connect with spacedesk

[spacedesk Christian]

Hi @squale323,

Please try to Reset your Network Settings on your Machine.
Just follow the steps below:

Select the Start button, then select Settings > Network & Internet > Advance network settings > scroll down and choose Network reset. Please make sure to reboot your PC and try again with spacedesk.

[spacedesk Christian]

Hi @dougw03,

Unfortunately, the file exceeds the allowed size.
Could you maybe try to split the contents of the diagnostics into 2 folder and just upload 2 zipped folders.
Or maybe upload the zip file in the dropbox or other file hosting services and just send us the download link.

[hermivore8151]

^it was either 1.0.67 or 1.0.57, in the install log it says its going from 1.0.57, however i dont remember the console looking like this, firewall is no issue since i checked that (both my antivirus and windows), so it may be something to do with the software or my tablets that im using, should i update the software on them and see if it fixes anything?

edit: checked and its fine using wireless, it allows me to use both as a touchscreen, so its something to do with the usb or how the software is seeing the tablets
the tablets are 2x amazon fire HD 8

• 该回复由hermivore8151 于 1年、 1月前 修正。
• 该回复由hermivore8151 于 1年、 1月前 修正。

[hermivore8151]

does anyone have the 1.0.67 file download link, i recently updated from 1.0.57(might have been a different version) to 1.0.72 and it broke the ability to be able to use 2x tablets with touchscreen, drivers etc up to date. (i mean being able to use touchscreen on both, but not both at once), i did try using the 1.0.57 installer to replace 1.0.72 after uninstalling that i have, but when using it it just wouldnt allow connections using a usb connection, any fixes to the problem mentioned or alternative versions i could use?

• 该话题由hermivore8151 于 1年、 1月前 修正。

[msl]

USB mode appears to support only USB 3.0;
I am using a usb2.0 only device and must enable USB network sharing
But after doing this, the computer often freezes
I just read the official documentation and need to be in usb mode without using the Internet.
So I use usb network sharing mode, but can’t let the computer use the tablet network, or the computer will freeze?

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[dougw03]

Hi Christian,

I was just going based on the stats at the bottom in the application itself. I use my second monitor for very basic office tasks like word, excel, web browsing, etc (no videos/gaming). My hope was that I could have a seamless connection with GigE on both ends. The primary machine is a Dell Latitude 5420 Core i5 16GB RAM.

It seems diagnostic collection was turned off but I attached the zip file in case it helps. I have turned diagnostic collection on and can reupload once I have more data.

Thanks for your help
-Doug

[spacedesk Christian]

Hi @zirin, @ladeira42, @hns2020, @sangling, @thomas197, and @jlapp

Further improvements for the Service Tray Window have been included in the new spacedesk Windows Driver, which is now available for download. To try it, please use the same steps mentioned in our previous reply.
Please Update your spacedesk Windows Driver to BETA RC v1.0.72 and let us know again your feedback about this update.

[spacedesk Christian]

Hi @zirin, @ladeira42, @hns2020, @sangling, @thomas197, and @jlapp

We just released a new spacedesk Windows Driver which is now available on our download page (http://www.spacedesk.net) This update includes changes for spacedesk Service Tray Window. It can now be hidden and won’t pop up again upon client connection, just right-click on the spacedesk icon inside the system tray -> then choose “Hide Connection Window”.
Please Update your spacedesk Windows Driver to BETA RC v1.0.71 and let us know your feedback about this update.

[spacedesk Christian]

Hi @unphazed2,

We were able to reproduce this issue and has included the fix on the new release of spacedesk Windows Driver which is available on our download page http://www.spacedesk.net
Please Update your spacedesk Windows Driver to BETA RC 1.0.70 and let us know if this new version fixes the issue for you.

[gray.geistreich]

Version failed to install on Windows 10:

OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045 (22H2)
NVIDIA GeForce RTX 4070 Ti Driver Version 31.0.15.3667 (536.99)
Motherboard Gigabyte Technology Co., Ltd. Z590 GAMING X

First fail happen on update from 1.0.44 version, then the previous version was fully uninstalled. Rebooted several times. Old version (1.0.44) installs without any problem (but the image is b/w because of deprecation). Is there the way to download newer but not the last version on Spacedesktop drivers?

• 该话题由gray.geistreich 于 1年、 1月前 修正。
• 该话题由gray.geistreich 于 1年、 1月前 修正。

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[spacedesk Christian]

Hi @iankarlos,

The fix for this issue has been included in the latest spacedesk Windows 7 Viewer v0.9.42 and is now available for download. Please test it on your end and check if the issue has been resolved.

Looking forward to your feedback.

[spacedesk Marcel]

The schedule for spacedesk native USB cable support:
– On Apple iOS: USB cable support is soon to come (expected late 2023)
– On Android: USB cable support is already available (since early 2023)

In the meantime on iOS:
– Use USB-Tethering in the meantime (if the device supports it).
– Bypassing router can achieve almost similar performance as does USB. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk. Please check chapter “Performance Tuning” in the instruction manual.

[Victor França]

Hello!

Well, I gotta say I love SpaceDesk, been using it since 2020 with my old iPad 4 as a Second Screen for my University classes. It is great because much people as me can use it to give use to a device that has passed its time to go to discard…

As for such, talking with a coleague, one problem of our old devices (iPads 4) are not actually the screen, but the old Wifi board standard. He, differently from me, preffered to use Duet Display, that has USB support and therefore, better speeds and connection, but it recently became a SUPER expensive subscription, that represents a lot of value for a old device as ours. To pay 60$ a year, I would prefer to buy a actual portable monitor, right?

So, as a lots of people enjoy SpaceDesk from using old devices that no longer has support from modern standards, having a USB connection would solve every problem we have with connections. We could increase resolution and refresh rate to give it a more native-ish experience, and I would personally buy it if necessary.

DuetDisplay became ridiculous, and there is a big oportunity to snap users that are tired of it and seeking for a better overall cost-benefit experience.

[spacedesk Christian]

HI @unphazed2,

Does it only happen in the new spacedesk Driver v1.0.69? Does it disconnect even with continuous screen update in the viewer app? Or only during idle time?
For further analysis, please send us the diagnostic logs of the issue.
Just follow the steps below:
– open the spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnecting issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[unphazed2]

Hello!

I had 1.067 installed, worked great, but 30hz refresh rate left more to be desired. The app informed me that an update was available, and after updating, I found 60hz and was satisfied. However, after updating, the tablet I am using (Fire HD 10 Tablet 2019) disconnected for 1s every 10 minutes or so. I have now reverted back to the previous version. I just wanted to share.

OS: Win 11 Pro
Tablet: Fire HD 10 2017 (novalauncher and Google Play Pack installed)

[spacedesk Christian]

Hi @27picazo,

As of now, there’s no alternative method to use spacedesk without disabling Nvidia shadowplay/instant replay. however, you can try exploring other third-party products that offer the same recording feature which might be compatible with spacedesk.

[John cohn]

I’m new to spacedesk and using it on an iPad to control an application runnign on a Windows 11 machine . One thing I’m not seeing is how to press a Windows function key .. Eg F1, F2 … F12 ? They are important to the application i’m trying to run. Cant find anythiing in the docs.. Any help much appreciated !
-jc

[talakazamadsa]

So when it crashed, I was able to capture the load as Dedicated GPU: 1,521,021,136k and Share GPU: 49.136k

[dougw03]

Thanks for the derivation, Christian. So I’ve tried dialing down my settings to 0 image quality and low bit color and it still feels like there is a noticeable amount of latency on my 1GbE connection. I don’t want to drop to 30Hz because that will defeat the purpose. I monitor the statistics and it seems I can’t ever get above 20fps. Does Spacedesk cap FPS? Is there anything else I can adjust to make this seem like more of a seamless connection or do I need to go buy some 10GbE adapters or is this just a limitation of the software? Thanks

[spacedesk Christian]

Hi @talakazamadsa,

Thanks for reporting this issue, we will be investigating this on our side.
-Could you please check if there’s a recent *.dmp file found in “C:\Windows\minidump” folder and in “C:\ProgramData\Microsoft\WDF” folder. Just check the most recent one with timestamp today, zip it and send it to us.
-Could you also monitor the spacedeskService.exe’s Dedicated and Shared GPU Memory for any leaks before it crashes? or how high does it get before the crash? just go to task manager > details > right click on the column header > ‘select columns’ and check the Dedicated and Shared GPU memory.

For the meantime, here are some things you can try for your game…
1. is your VPN active while playing the game? if so, please try to disable it and restart both programs.
2. try to allocate more system resources for the game by
– running the game > minimize it and go to task manager
> go to the details tab and locate the Valorant.exe > right click on that process and select ‘High’ under the ‘set priority option’
3. try to recalibrate your in-game settings specifically in the graphics sections..if you are using high settings, try to use medium for all graphic settings.
4. check again for any pending driver update in Nvidia.

• 该回复由spacedesk Christian 于 1年、 2月前 修正。
• 该回复由spacedesk Christian 于 1年、 2月前 修正。

[spacedesk Christian]

Hi @dougw03,

Sending uncompressed data at high resolution (2880×1920) and frame rates of 60 Hz (60 frames per second) is still too heavy a burden for many networks even nowadays.

You can do the calculation for yourself:
– Every pixel has 3 bytes (when using 4-4-4)
– One frame needs 5,529,600 pixels (2880×1920 resolution)
– One frame needs 16,588,800 byte (5,529,600 pixels x 3 byte)
– One second needs * 995,328,000 byte (16,588,800 byte x 60 frames)
– One second needs * 7,962,624,000 bit (995,328,000 byte x 8 bit)

Your maximum raw network bandwidth requirement needed for this scenario is 8 GBit/sec
In addition to this, there comes the delay caused by CPU load doing JPEG image compression.
At JPEG 100% and 4-4-4 there is maximum CPU load for image compression but still minimum reduction of image size.

[Kevin Berlyn]

Hi, I hope someone can help.
I have an external touch screen attached to my Laptop as a second screen and it works fine.
I have now connected 2 x Ipads to the laptop as well using spacedesk,
However when I run the spacedesk server and the Ipads, it interferes with my existing touch screen and disables the touch screen ability.
when I turn spacedesk off it starts to work fine again

I hope there is a solution for this

[dougw03]

Hello, I have configured my Surface Pro 8 to be my second monitor and am using an ethernet crossover cable with GigE on both ends. I want to use the surface pro at full res (2880×1920), 60Hz, 4:4:4 and no quality compression. Even with GigE, I’m finding that the display stutters quite a bit and can be laggy. Do I need to upgrade to 2.5G (or 10G?) to make things work smoothly? Thanks

[Ledesma87]

Hello,
i have some write thiss you can see this.
It seems like you are using OBS to stream a window source from a virtual monitor while gaming on your main physical monitor. However, you are facing issues with the virtual monitor disconnecting if you don’t keep a browser running an HTML viewer of the virtual monitor. Here are some suggestions to troubleshoot and improve your setup:

Driver and Software Updates: Make sure that your graphics driver, OBS, and any related software are up-to-date. Newer versions may include bug fixes and improvements that could resolve the disconnecting issue.

Virtual Monitor Software: Check if there are any updates or alternative virtual monitor software that might provide better stability and compatibility with Windows 11 and your specific GPU (RTX 3070).

Virtual Monitor Resolution: Since the virtual monitor is set to 1024×768, it’s possible that OBS or the graphics driver is having trouble maintaining the connection due to the resolution mismatch. Try setting the virtual monitor to a higher resolution that is closer to your physical monitor’s resolution (3440×1440). You can do this in the Windows display settings.

Test Different HTML Viewers: If the virtual monitor requires an HTML viewer to stay connected, try different HTML viewer options to see if some are more stable than others.

Keep Browser Open in Background: Instead of running the HTML viewer directly, try keeping a browser window open in the background with the virtual monitor’s page loaded. Sometimes, keeping the browser running without the HTML viewer extension may also help maintain the connection.

Check Power Settings: Verify that your computer’s power settings are not causing the virtual monitor or OBS to disconnect when the system goes to sleep or enters a low-power state. Adjust power settings to prevent such interruptions.

Test with Different Virtual Monitor Resolutions: Experiment with different virtual monitor resolutions to see if there is a specific resolution that works more reliably with your setup.

Contact Support: If the issue persists, consider reaching out to the support team for OBS or the virtual monitor software. They may have insights into the specific compatibility or configuration issues.

Remember that virtual monitors can sometimes be finicky, and compatibility issues may arise with certain setups. Troubleshooting may involve trial and error to find the most stable configuration for your use case.

[gpakoh]

When updating to the latest version, the installer asks for the spacedesk_driver_Win_10_32_v1050_BETA.msi file if you try to delete it, it also asks for this file. Windows 10 x86

• 该话题由gpakoh 于 1年、 2月前 修正。

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[spacedesk Christian]

Hi @target200,

You could try Enabling Videowall and set the Videowall Disconnect Delay to -1 (equivalent to infinite) in spacedesk Driver Console Window.
With disconnect delay set to infinite, it will not unplug the virtual display in your primary machine even after disconnecting the viewer app in your secondary machine. It will only unplug upon spacedesk server switch (OFF-ON) or machine reboot.

Then after setting up a fixed virtual display, you can manually move or put a specific software in the display, then it will stay there until the display unplugs.

[target200]

Usecase, streaming window source(which is on virtual monitor) using OBS, so i can game on my main one.
But now i need to always have a browser running HTML viewer of the virtual monitor, otherwise it disconnects.
DRIVER 1067
Win 11
RTX 3070
Primary(and only physical monitor) HPx34 (3440×1440,165hz), Virtual created one – 1024×768

[ToddP]

I’m just curious, what is causing network traffic when the Windows Taskbar is shown on the Spacedesk client monitor, even when there is no other window on same?

If I set Taskbar to “Automatically hide,” then there is almost no network traffic, but once Taskbar is shown then Spacedesk is constantly streaming ~6.5Mbps.

My setup: Lenovo Yoga 2 Pro (i7-4500U, 8GB), Windows 11 Home, wired 1GB ethernet LAN. Apple iPad MC955LL/A, iPadOS v9.3.5(13G36)

Thanks for such a handy app!

-Todd

—–

spacedesk DRIVERS
————————-
Device Name : spacedesk Graphics Adapter
Version: 1.1.374.163
Device ID : SWD\{1BAAD4AC-CD9D-4207-B4FF-C4F160604B13}\0000
Status : OK
Error Code : 0
PNPClass : Display
Service : WUDFRd
HardwareID[0] : VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003

Device Name : spacedesk virtual Bus
Version: 1.0.437.38
Device ID : ROOT\SPACEDESK_VIRTUAL_BUS\0000
Status : OK
Error Code : 0
PNPClass : System
Service : spacedeskDriverBus
HardwareID[0] : Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_BUS_0001

Device Name : spacedesk Android Control
Device ID : ROOT\SPACEDESK_ANDROID_CONTROL\0000
Status : OK
Error Code : 0
PNPClass : System
Service : spacedeskDriverAndroidControl
HardwareID[0] : ROOT\VID_DATRONICSOFT_PID_SPACEDESK_DRIVER_USB_ANDROID_0001

[Aleks17RU]

Привет, техподдержка!
Я вам на почту дампы отправил, как просили. Чего молчите, spacedesk Christian?

[spacedesk Christian]

Hi @Aleks17RU,

Thank you very much for sending your dxdiag info.
To answer your questions:
Q1: Should I do it?
A: Yes, please install and connect again with spacedesk and try to reproduce the BSOD. Then, check if a .dmp file is generated in C:\Windows\minidump, and send it to us.
Q2: Should I turn off the monitors before checking?
A: you can try to reproduce the issue with or without the use of external monitors for more accurate results.

[WildcatMike]

I apologize if this is posted in the wrong area. I can’t seem to find how to post a new topic.

Overall the software works great when connected to a single machine, I appreciate the USB direct connect feature. My current problem occurs when I use 2 terminals and the MS Mouse Without Borders program as a KVM switch. I have 2 machines hooked up. One of the machines is using SpaceDesk viewer wirelessly. I can’t direct connect it because it disables my 2 external drives I have hooked up to the computer. Spacedesk works good for an hour or two, but then starts to lag. I will discounted the Spacedesk connection and everything returns to normal. My wifi connection is an eeero6+. I have tried other connections and this happens also on them.

Any help would be appreciated – let me know if I can provide any other informaton.

[HDCL]

NVidia driver has been updated. There are no minimump files (I think I have full memory dump enabled and I did not let it finish dumping 32GB.)

Attached are a series of screenshots about 1 – 3 minutes apart showing the increasing Dedicated GPU Memory usage in task manager

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[Asca]

Hi Christian,
I’ve encountered this issue on two Windows 11 PCs and with two tablets : a Samsung Galaxy Tab S5e (SM-T720) on Android 11 and a Samsung Galaxy TabA 2018 (SM-T590) on Android 10. The Unreal Engine versions were 5.1 then 5.2.

I’ve just run a few tests and I haven’t managed to reproduce the problem on other software (Blender and Photoshop), or at least the softwares have continued to work correctly. It’s hard to say whether inputs remain blocked when you don’t have graphical feedback.

I can add that before coming to you I thought the problem was with Unreal but I haven’t found any problems similar to mine on the forums and no-one has been able to help me. And as I said before, I did a test with another software (Google Desktop remote) which was less efficient than yours but didn’t have this problem of blocked inputs.

Finally, I don’t know if you’re familiar with Unreal, so if you need help creating a touch project or if you want me to send you a ready-made project, don’t hesitate.

[Aleks17RU]

Hello.
Archived dxdiag report.
The directory C:\Windows\minidump is empty. Perhaps because after the BSOD I did a “System Restore”.
I can install SpaceDesk again and check the connection. And I’ll check what will be in C:\Windows\minidump.
Should I do it?
I have additional monitors connected to the HDMI D-SUB connectors, but I don’t have enough of them.
Q: Should I turn off the monitors before checking?
* * *
Здравствуйте.
Отчет dxdiag в архиве.
Директория C:\Windows\minidump пуста. Возможно потому, что после BSOD я делал “Восстановление системы”.
Могу вновь установить SpaceDesk и проверить подключение. И проверю что будет в C:\Windows\minidump.
Мне сделать это?
У меня подключены дополнительные мониторы на разъемы HDMI D-SUB, но мне их не хватает.
Вопрос: мне отключить мониторы перед проверкой?

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[spacedesk Christian]

Hi @HNS2020,

We are glad to hear that it is now working on your end. We will now close this topic.
In case you encounter any spacedesk-related issues, just let us know and we’ll be happy to assist you.

[Aleks17RU]

BSOD when connecting tablet to laptop

Windows 7 Ultimate, DELL N5110 Notebook, NVidia GeForce GT 525M Video Adapter (PCI\VEN_10DE&DEV_0DF5&SUBSYS_04CA1028&REV_A1)
SpaceDesk software downloaded from the official site “spacedesk_driver_Win_8.1_64_v1067_BETA”
The SpaceDesk server is running on the PC. The tablet sees the computer on the network. When you connect the tablet – a blue screen.

The latest driver for my video adapter – Version: 391.35, Release date: 25 Mar 2018
What can I do?

* * *
BSOD при подключении планшета к ноутбуку

Windows 7 Ultimate, Ноутбук DELL N5110, видеоадаптер NVidia GeForce GT 525M (PCI\VEN_10DE&DEV_0DF5&SUBSYS_04CA1028&REV_A1)
Программа SpaceDesk загружена с официального сайта “spacedesk_driver_Win_8.1_64_v1067_BETA”
На ПК запущен сервер SpaceDesk. Планшет видит компьютер в сети. При подключении планшета – синий экран.

Самый новый драйвер для моего видеоадаптера – Версия: 391.35, Дата выхода: 25 Mar 2018
Что я могу сделать?

[spacedesk Christian]

Hi @HNS2020,
To switch to desktop extension mode, please scroll down below on Multiple displays dropdown menu, please select “Extend these displays”.
You can also try pressing WinKey + P and see if there will be an option for other display mode.

If this doesn’t work..try to update your primary graphics adapter and try again with spacedesk.

For assistance, please also check the ‘Configuration and Settings’ -> Windows PC (Primary Machine) chapter in spacedesk user manual. just navigate to the dropdown menu found at the left side of the screen https://manual.spacedesk.net/CONFIGURATIONANDSETTINGS.html

FYI: Search box is now available and can be found at the upper right side of the spacedesk forum.

[spacedesk Christian]

Hi @DCZ_0629,

Is it consistently happening on your machine?

Could you please check in the spacedesk Driver Console -> Incompatible Software, if there are any active incompatible software present in your system?

If there’s none, please send us the diagnostic logs of the issue.
Just follow the steps below:
– open the spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the disconnect issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Beckett]

I’m getting this error when trying to reach the viewer.spacedesk.net website from my Ubuntu 22.04 and Windows 11 machines: “This site can’t provide a secure connectionviewer.spacedesk.net uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Unsupported protocol
The client and server don’t support a common SSL protocol version or cipher suite.”

I’m using the latest version of Chrome for both systems; I also tried on Firefox and it gave a similar message. Any help is greatly appreciated!!

[HDCL]

I have the diagnostic information. This is after a fresh restart of spacedesk.

I am getting a “allowable file size exceeded” error. The zip file is only 524 KB. I broke it into 2 parts

• 该回复由HDCL 于 1年、 3月前 修正。
• 该回复由HDCL 于 1年、 3月前 修正。
• 该回复由HDCL 于 1年、 3月前 修正。

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[spacedesk Christian]

Hi @dsibe,

is this only happening in Photoshop?
Have you tried using your stylus with other editing/painting software? (e.g. paint)
Could you also please check if ‘Enable Stylus Screen Control’ is activated in your Android viewer settings?
Please check if the Pen Pressure is configured on your Photoshop brush settings.
reference: https://www.computerhope.com/issues/ch002027.htm

• 该回复由spacedesk Christian 于 1年、 3月前 修正。

[HDCL]

This has become a problem for me as well causing a crash if I don’t manually restart SpaceDesk every so often. The used virtual memory will hit a limit at some point and Windows will crash. This usually takes 2 – 4 weeks of up time and 32 or 64 TB of GPU virtual memory allocated at which point Windows 11 runs out of resources and the system crashes with a Blue Screen of Death. I have created a manual task that kills the SpaceDesk process and restarts it at every resume from sleep and that has elliminated the issue, but it is still annoying. The Virtual Memory counter in Windows keeps creeping up indefinitely until the system crashes. Before a system crash, other applications like games start to run into issues with insufficient GPU memory error and just the game will crash. This is the only application that exhibits this behavior of 10K – 50K of virtual memory increase every second.

[spacedesk Lea]

Hi @jerriv4,
Thank you for this information.
We were able to reproduce it on our side. We are currently analyzing it..
Are you using a USB 3.0 Hub? If yes, is it plugged to the USB 3.0 port of your laptop?

So far this is our observation: We have a USB 3.0 Hub and when it’s plugged to a USB 2.0 port of our PC, it did NOT work, it’s only charging the Android device. Then when we plugged the USB 3.0 Hub to USB 3.0 port of the PC, spacedesk USB cable connection worked.

• 该回复由spacedesk Lea 于 1年、 3月前 修正。

[spacedesk Lea]

Hi @spacedeskuser10092,
Can you quickly try plugging the Android USB cable on other USB port in your PC?

[mayamark]

Since the file size of the attachment is large and cannot be attached, would it be possible for you to download it from here?

https://drive.google.com/file/d/1IrSL9sPtgcx5OzC2AWJZuOlEnO8M69MT/view?usp=sharing