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Hi @space_desk,
it is not decided yet what will happen when the free version will expire in December 2024. There might be a similar free version for another year.
If you wish to continue to use spacedesk as a free version, then minimizing the window is the only thing to do. To eliminate the popup, you can purchase a commercial/licensed type spacedesk Viewer app.Hi @giuseppe,
what error does the spacedesk installer show?
Please note that Microsoft already stopped Windows 7 support.
spacedesk driver may or may not work in Windows 7.Hi @loop,
installing spacedesk does not change any audio settings. Windows can see an additional spacedesk Speaker Device ONLY WHILE a spacedesk viewer is connected AND the viewer has audio playback (speaker) feature enabled.
Audio recording fails on which Windows Audio Device exactly?
– Default Speaker Device (if yes, which device is set as Default Speaker)
– Application specific Speaker Device (if yes, which application and which speaker device???)
– Specific spacedesk Virtual Speaker?
– Specific other Speaker Device?
– Microphone (this would be very surprising since spacedesk has nothing to do with microphones)?
Maybe OBS or InsightsCapture are just confused when audio settings change temporarily or permanently. Maybe you need to check their audio device settings and restart them?Hi @kostovite,
could you please try to re-install spacedesk viewer?
After installation, connect it to the server with no changes in display orientation in both devices and check if the issue is still reproducible.Hi @fredrik,
did you mean connecting spacedesk via the HTML5 viewer?
Have you tried to clear the browser cache?
Does the HTML5 viewer connect using a different browser?Please also check in Windows display settings of the primary machine if the display has been detached.
If it is, set the display mode to extend or mirror/duplicate.Hi @kostovite,
yes, please provide a video of the issue.
You may attach it on your next reply or send us a link.Hi @riyal2k69,
have you tried to extend to this new monitor?
Display modes e.g. mirror or extend can be switched using Windows display settings or display switch (Win+P).
For reference, please see the following topics of our user manual:
– Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel
(https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html)
– Desktop Extension or Desktop Duplication (mirror) Settings in Display Switch
(https://manual.spacedesk.net/DesktopExtensionorDesktopDuplic1.html)Hi @javier,
on your Windows machine, search for Tablet PC Settings.
For reference, here is a post in the Microsoft forum that describes the same issue:
https://answers.microsoft.com/en-us/windows/forum/all/touch-going-to-wrong-monitor-tablet-pc-settings/a41a75b9-4264-498a-980b-ebe1b528191dHi @deep,
thank you very much for your inquiry about our spacedesk SDK (Software Development Kit).
spacedesk SDK is a B2B product (Business to Business) which is used by world leading medical device manufacturers, conference room equipment manufacturers, PC manufacturers and hardware manufacturers.
If this is the case, you may send an inquiry via email (info@spacedesk.net) with the corporate name and address and qualified contact data e.g. name, department, telephone etc.
Otherwise, it is not available to private users nor to non-profit organizations.Hi @ivypolaris,
only Windows machines with 32/64-bit operating system can be spacedesk primary machines.
spacedesk driver can only be installed on Windows machines.
spacedesk viewer apps can be installed on Android/iOS/Windows devices.For further details, please refer to our user manual “System Requirements” topic
(https://manual.spacedesk.net/SystemRequirements.html).Hi @adam_plast,
yes, licensed or not, that is possible by extending the spacedesk display via the Windows display settings
and presenting to this display. Please refer to our user manual Configuration and Settings topic (https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html) for further details.Did you mean the pop-up window “spacedesk Non-Commercial Viewer connected”? This is expected to show for users who use the free version of the spacedesk Viewer app. If you wish to continue to use spacedesk as a free version, then minimizing the window is the only thing to do.
If the presentation needs a keyboard input from the spacedesk Android viewer app and
if it is connected via network/wireless, then it requires commercial license to enable password and security.
An alternative is to connect by USB cable where keyboard input is always allowed.
