Forum › 討論群 › spacedesk Discussions › iOS app crash after a couple of minutes working through USB connection
- This topic has 8 則回覆, 2 個參與人, and was last updated 6 months, 1 weeks ago by singlelair.
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5 5 月, 2024 6:50 上午 #26775singlelair參與者
iPad mini 6, ios 17.4.1 (as well as privious ios 16) usb tipe C connection with original and custom cables.
WIFI Display works fine and neve crash, but it uses to much of network channel, so I can’t stream to twitch in high quality with WIFI display conection.
USB conection fails in a couple of minutes after I start playing game(Helldivers2), without the game it also works fine.
I checked all incompatible software, reinstalled apps on windows and iPad, tried different windows and game window settings. nothing helps to stop crashing. Even if the game works in background the iOS app gets closed in a few minutes.
pc specs
-Windows: -11pro 23H2
-Graphics: -RTX4080s
-CPU: -Ryzen 7800X3D
-MB: -MSI MAG B650M MORTAR WIFI- 該主題由 singlelair 於 6 months, 2 weeks ago 修改。
7 5 月, 2024 2:11 上午 #26783Hi @singlelair,
For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
– switch Diagnostic Collection ON (check)
– Connect your spacedesk Viewer app and reproduce the problem
– switch Diagnostic Collection OFF (uncheck)
– click “Save All Information”
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply or upload to dropbox/Google Drive and send us the link.7 5 月, 2024 4:13 上午 #26785singlelair參與者Here are results
https://drive.google.com/file/d/18z89N5RR1NwnSc40rpuDvNi5m6494ACQ/view?usp=sharing- 該回覆由 singlelair 於 6 months, 2 weeks ago 修改。
7 5 月, 2024 11:30 上午 #26795singlelair參與者This is another Diagnostic, I’ve got 3 crashes during this test, the last crash happend just befor stopping the Diagnostic Collection.
https://drive.google.com/file/d/1uKUBoifGcbM3wj8FQglnrs44Kh80wldX/view?usp=sharing8 5 月, 2024 2:08 上午 #26797Hi @singlelair,
a request was sent to access the diagnostics in the Google Drive link you provided.
8 5 月, 2024 3:33 上午 #26800singlelair參與者approved
8 5 月, 2024 6:20 上午 #26804Hi @singlelair,
thank you for the diagnostics.
The issue is currently being investigated.10 5 月, 2024 6:04 下午 #26831singlelair參與者Hello again, I found a windows setting that stops the crashes.
Setings > System > Display > Graphics > Default grasphics setting
turn off all the switches
(Harware-accelerated GPU scheduling, Viriable refresh rate, Optimizations for windowed games)
Hope it might help to find a problem附加檔案:
你必須 登入 才能查看附件檔案。10 5 月, 2024 6:23 下午 #26833singlelair參與者UPD.
It was just a luck. I had played an hour normaly, but the problem came back later. Sry -
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