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  • #25683

    Hi @rouven,
    We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
    Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
    We look forward to your Feedback!

    #25682

    回覆至: PASSWORD

    Hi @kiki,
    We just released a new spacedesk Driver v2.1.10 on our website, this update includes the Password protection and encryption feature which is only available in a licensed Android viewer.
    Please update your spacedesk Driver to the latest version and let us know if you encounter any issues.
    We look forward to your Feedback!

    #25681

    回覆至: 2 USB device

    Hi @sgodzillap,
    Could you please open the Windows Display Settings on your primary machine and click the detached/greyed-out client then just attach it by selecting extend from the drop-down menu.
    You can also refer to our CONFIGURATION AND SETTINGS
    -> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
    https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

    #25679
    exrulez
    參與者

    Hi Christian,

    Thank you so much for your kind answer!!
    Gotcha, so eraser input not supported! Is this in the plans of being implemented?

    The pen works fine in drawing, so it definitely is being recognized by windows through the tablet? I think… I just can’t use the side button at all that’s all 🙂

    It’s funny I bought an Asus ZenScreen Ink MB14AHD with a stylus just because I wanted this feature, and the pen buttons work fine but they come with its own set of caveats as well. The asus pen doesn’t work as nice as the pen on the galaxy tablet via spacedesk!
    I really like how responsive the pen is via Spacedesk, I don’t feel much lag in the writing.

    Thanks!

    #25678

    主題: 2 USB device

    sgodzillap
    參與者

    Hi,

    I use a tablet samsung S9+ and a phone samsung s21.
    When S9+ is USB and s21 is Wifi.. all is ok but wifi is slow and sometimes very slow.
    So I try to connect both via USB.
    I see on the spacedesk Desktop panel both are now on USB (USB(2 connected))
    and I removed Wifi from the s21 to make sure it’s only USB.
    But the s21 displayes a black screen.
    In display settings (windows10) I see the s21 screen greyed out.
    in the spacedesk Desktop panel s21 says : “Display mode Detached”
    where the s9+ says “Display mode Extension mode”
    If I remove the s9+ USB then s21 goes in “extension mode” and I can use it.
    Not sure what I need to do to get both in extension mode ?

    thx for help.

    #25677

    Hi @dougw03,
    We have released a new spacedesk Driver v2110 on the website.
    please try it and let us know if it solves your problem.
    looking forward to your feedback!

    #25675

    Hi @heiz,
    No problem, Glad it worked out for you!
    We will now close this topic. In case you encounter any spacedesk-related issues, just let us know and we’ll be happy to assist you.

    #25672

    Hi @jerryss,
    spacedesk USB connection for iOS depends on iTunes being installed and running.
    Did you install iTunes from Microsoft Store or Apple Website?
    In case of Microsoft Store iTunes also needs to be started (up and running) once.
    Please also check spacedesk Driver Conasole. It indicates if iTunes is avaialable and running.
    Please let us know if this helped.

    #25671

    Hi @heiz,
    This looks like a known issue of spacedesk with 10-bit pixel format enabled in your main graphics adapter settings.
    Could you please try to disable the 10-bit Pixel Format in the AMD Radeon Software?
    Just open the Radeon Software window, click the Settings icon on the top right side, then “Graphics” -> “Advanced” -> disable the “10-bit Pixel Format” then reboot your primary machine to apply the changes.
    After that, please try again with spacedesk.

    #25667

    Hi @s-wolff,
    This message is to avoid accidentally accessing or taking control of the other display.
    you can think of it as a confirmation before you can have access to the inputs such as the remote control and keyboard. current spacedesk design doesn’t have any option of disabling the message box.

    #25665
    s.wolff
    參與者

    Hi everyone,
    using Spacedesk with Windws 10 PC and a Windows 11 Tablet. Works great and reliable. Only issue is Touch input. Before first input there ist a message “take control”. Is there any way to deactivate this message? Our customers are using this tablet for signing documents. Would be great if this message would not apperar before touch inpup. Thx for your help
    Stefan

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    #25662

    回覆至: Fire tablet

    Hi @robreddude,
    No plans for linux/ChromeOS version of spacedesk as of the moment. Currently, our focus is on addressing higher-priority features and tasks.

    #25658

    Hi @jerryss
    -Are you using original lighting cables for your iPads? it is recommended to use the cable from Apple.
    -How do you connect the cables..are you using USB hub or do you plug them directly into USB ports?
    -Please check if the USB ports are functioning properly without spacedesk.
    -Please also make sure that you are using the latest spacedesk Driver and iOS viewer from the appstore
    -Lastly, could you try restarting the app after you plug the cables?

    #25657

    回覆至: Fire tablet

    Hi @robreddude,
    Unfortunately, you cannot use your Chromebook for spacedesk Windows Driver. it is only supported in Windows 8.1/10/11 machines.
    You can only use your Chromebook as a secondary Machine/Client
    for further information on setting up spacedesk, please refer to the Introduction and Setup -> System Requirements chapter in our user manual.
    Link: https://manual.spacedesk.net/SystemRequirements.html

    #25656

    回覆至: black screen

    Hi @cotciller,
    Could you clarify what you mean by ‘The screen started working when I launched the game osu!’ Has the issue been resolved?
    What connection type are you using (Wi-Fi/USB)?
    What is your second screen? (Windows/Android/iOS)?
    Could you please check for any incompatible software, just run the spacedesk Driver Console -> Diagnostics -> Incompatible Software Products. if there is, please uninstall or disable it and try again with spacedesk

    #25652

    Hi @s-h-e-i-k-h,
    We actually have virtual webcam driver software and a virtual microphone driver software on shelf and ready to be used. We developed these for corporate customers, but so far we never had time to integrate them into our own software spacedesk. Corporate customers are keeping us too busy always. But who knows, maybe we will be able to release it later in 2024…

    #25651

    Hi @elihu97,
    have you tried connecting without the dongle? does it work?
    it is recommended that you use the original lightning cable from Apple.
    Could you also make sure that the USB Cable iOS in the spacedesk console is Enabled?

    also, charging an Ipad through USB port is sometimes not possible (also a known issue from the internet) since USB port does not give enough power to be able to charge an iPad.

    #25649

    回覆至: Fire tablet

    Hi @robreddude,
    Yes, your Fire tablet is indeed compatible with spacedesk, and it’s an Android device, that means you can use it to connect via USB cable.
    to use the USB Cable Android option in the console, just follow the CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection ->Android USB Cable Connection chapter in the user manual – https://manual.spacedesk.net/AndroidUSBCableConnection.html

    #25648

    Hi @rounding5643,
    Thank you for your input.
    We will try to reproduce this issue on our side.
    For now, to further analyze this BSOD issue, please send us the following:
    – run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
    – most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder.
    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    Rounding5643
    參與者

    I’ve been enjoying spacedesk to utilize my ipad as a display for Davinci Resolve on Windows 10. However there’s a major issue that’s causing random BSOD.

    After extensive testing I’ve narrowed it down to spacedesk or rather a combination of spacedesk with nvidia drivers.

    I’ve done extensive testing in GPU benchmark software with spacedesk connected as well as gaming and had no issues. Specifically, spacedesk being enabled will randomly crash to BSOD when using Davinci Resolve only. At first it was the VIDEO_TDR_ERROR BSOD which would occur after 5-10 mins of using Davinci. After reverting my nvidia drivers, I was able to sustain longer periods of time without crashing, but still did eventually crash to BSOD with error MEMORY_MANAGEMENT.

    I’ve ran memtest86 and can rule out a RAM issue.

    As mentioned, GPU has been extensively tested at peak power without error.

    With spacedesk disabled, there have been no further BSOD. Are you aware of this issue and is there a hotfix planned or available?

    Further context about my setup:
    Windows 10 Pro
    Davinci Resolve Studio
    nvidia RTX 3090 546.33 driver (I’ve tried all newer drivers including studio as well)
    latest spacedesk desktop app

    spacedesk Android USB should work with both USB 2.0 and USB 3.0 ports and cables.
    Could you also try plugging it into your USB 3.0 port and check spacedesk Android Control in the device manager if there are any errors (indicated by an exclamation mark)?

    if there is no error…
    Please send us the Diagnostic logs of this Issue.
    Just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – please reproduce the issue using the faulty cables
    – switch Diagnostic Collection OFF
    – click Save All Information button (if a message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #25644

    Hi @dezkk,
    We previously had an issue with Ipad mini 2 that results to crashes and lags,
    Could you please check if you are using the latest spacedesk viewer app on your ipad mini 2?
    please also try to reboot your iOS device.

    #25643

    Hi @larsr,
    No problem, Glad it worked out for you!
    We will now close this topic. In case you encounter any spacedesk-related issues, just let us know and we’ll be happy to assist you.

    Hi @12345
    Could you tell us what is the error you have encountered?
    It could be because you cannot use the latest spacedesk Android app without using Google Play store anymore. You can only download the spacedesk app via playstore.
    This changes is due to the implementation of the updated licensing agreement.
    for more info about licensing: please visit this page-
    Link: https://www.spacedesk.net/licensing/

    #25638
    S.H.E.I.K.H
    參與者

    is there any hope for next update feature to use iPad selfie camera as a portable webcam in windows OS?
    if not, is there any app to use iPad camera on windows? or even better, is there any iOS app which is compatible with spacedesk to use the camera and spacedesk at the same time (even when we swith to iOS spacedesk client app the camera does not stop)

    DarkAthena
    參與者

    I have 2 USB 2.0 cables and 2 USB 3.0 cables. I found that when I use the USB 2.0 cable, my Android tablet can be normally recognized by Spacedesk on Windows. However, when I use the USB 3.0 cable, it shows that the number of devices is 0. I can confirm that my USB 3.0 cable is good because its other functions can be used normally. Also, I am sure that the settings of my Windows computer and Android tablet are correct, and the USB interface used is the same. The only difference is the USB cable. If I slowly insert the USB 3.0 TYPE-A, it can be recognized at this time, but the reason for this recognition is that slow insertion will be recognized as USB 2.0. So, does the current Spacedesk indeed not support connection using USB 3.0?

    12345
    參與者

    Hello,

    I use Spacedesk on Android devices that don’t have GSF (and consequently Play Store) or Amazon Store for privacy & security reasons.

    After updating Spacedesk Android app to latest version, it wrote some error about Google Play Store and never connected again, had to roll back to old beta version to fix it.

    How can I use Spacedesk on Android without Google Play Store & Amazon Store?

    #25632
    elihu97
    參與者

    I am trying to use my ipad to extend my windows PC display. i want to use a dongle on the ipad so that i can charge and connect at the same time. spacedesk wont see the usb connection through the dongle. i have tried different dongles and different cables. please help. is there a fix to this?

    Hi @koduki,
    1. For both USB Android and USB iOS clients:
    – The connection ends when the server ( PC ) goes to sleep/shut down. The spacedesk viewer app must be opened again to restart the connection.
    – The connection continues during server ( PC ) monitor sleep, (Current bug: Last frame update is shown on the client instead of “Connected-Display Off”). Frame updates will show again once the monitor wakes up.

    2. Yes, USB connection in iOS is supported. Please check the CONNECTING A NEW DISPLAY MONITOR OVER THE USB CABLE -> Direct USB Cable Connection ->iOS USB Cable Connection chapter in the user manual – https://manual.spacedesk.net/iOSUSBCableConnection.html
    -Unfortunately, unlike Android viewers, iOS viewers cannot automatically establish connection during app initialization.
    you will have to confirm the permission dialog box to connect via USB everytime you open the app.

    #25621

    Hi @fsimmer,
    Thank you very much for sending the required files.
    We had to move your replies to a different topic to avoid confusion due to you having a completely different issue.

    Based on the traces we found 2 possible reasons for this issue:
    – spacedeskDriverBus is missing in your machine.
    – your client is showing a ‘detached’ status.

    Could you maybe try the following?
    1. re-install your spacedesk vDriver v2109
    2. open the Windows Display Settings on your primary machine and click the detached/greyed-out client then just attach it by selecting extend.
    You can also refer to our CONFIGURATION AND SETTINGS
    -> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
    https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

    #25607

    Hi @elyrion,
    for clarifications, could you tell us what is the native resolution of your Android device?
    you can check this by going to viewer settings -> check “Use native android resolution” and uncheck the custom resolution -> connect device to spacedesk -> extend -> go to windows settings then check the resolution of the client.

    please refer to the attached screenshot for assistance.

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    #25604

    Hi @larsr,
    is the autorotation of your device and in spacedesk settings Enabled?
    if yes, try to connect to your desktop -> rotate your display orientation to portrait manually in the Windows display settings

    #25603

    Hi @elyrion,
    It seems you are using resolutions for your main screen and spacedesk Viewer that don’t have the same aspect ratio.
    Could you please try to follow the suggestions in this thread?
    Link: https://forum.spacedesk.net/forums/topic/12-android-tablet/

    #25601

    回覆至: PLEASE HELP ME

    Hi @anatos,
    We would also like to know the following:
    – Viewer app (Android/iOS/Window)?
    – Network Connection type (wired/wireless)?

    it could also be that your main monitor is set to a different refresh rate when sapcedesk is connected.
    Could you please try connecting your secondary machine to spacedesk -> go to Windows settings -> system -> display -> click your main monitor (usually labeled as 1) -> scroll down and click Advance Display -> then choose your preferred refresh rate.

    note: in case you are using duplicate mode, it is expected that your main monitor’s fps will be capped to 60fps.

    #25600

    回覆至: 12″ Android Tablet

    Hi @astraios,
    are you having black bars on the side of your tablet screen? if yes,
    your main screen resolution and spacedesk Viewer resolution need to have the same aspect ratio (e.g. 4:3). Example for 4:3 aspect ratio: Main display screen 1920×1440 and viewer display screen 800×600. they both have the same aspect ratio.

    You can change the resolution of spacedesk Viewer in spacedesk Viewer app menu.
    In case of Desktop extension:
    You can go to spacedesk Android viewer settings then check if “Use native android device resolution” is checked if not, please check it -> connect your android viewer to the server -> go to windows settings -> select the display # of your device -> go to resolution and change it to the native resolution of your android device.

    In case of mirror/duplication:
    Please go to spacedesk Android Viewer -> Settings -> Resolutions -> Choose Custom Resolution, please choose the resolution that matches your device’s aspect ratio – the one with (*) mark.

    #25596
    anatos
    參與者

    So i use Spacedesk everyday,and since few days ago,when playing League of Legends,when im conected with laptop to spacedesk,on my main monitor League locks to 60fps,and only unlocks once i exit spacedesk,why is this happenig allof a sudden?

    and i dont see any setting that relates to this issue

    #25585

    Hi @wbhop,
    You are looking at the tray app. It doesn’t show your license status at all, this is a mistake and in the next version, it will be “License: Commercial and Non-Commercial”.

    Your purchased license is for the Android viewer. To check your license:
    -Connect your Android viewer to spacedesk Driver.
    -Go to the spacedesk Driver Console.
    -Click on the connected client under the “CONNECTIONS” tab.
    -Look for “The license Type:”. “Commercial” means Licensed, while “Non-Commercial” means Free/Public version.
    -If it says “Commercial”, your Android viewer is licensed.

    Alternatively, you can check within the Android viewer too:
    -Click on the menu.
    -Select ‘Licensing’.
    -Look for “License Issued”.

    #25578

    Hi @bicuriousgeorge,
    The fix for this issue has already been released. After performing a PC reset, spacedesk should no longer be installed. However, please note that there may still be some residual files left behind. This behavior is controlled by Windows which somehow decides to keep certain files, but you can just manually delete them instead.

    #25567
    Ronalpinhos
    參與者

    Hey mate. Thanks for the answer.

    Indeed, there are no issues in other devices, only the Mipad 5.

    I have done as you said, and yes, it only happens on 4k resolution.

    I have done more troubleshooting:

    1. Wiped data and reinstalled the APKs to the January 23rd version, I missed that update somehow.

    2. Set the custom resolution to the resolution of the Mi Pad 5 and disable native resolution, same for the Samsung Tab.

    3. Adjusted the compression in the Windows Spacedesk program to 92 for the Mi Pad and 82 on the Galaxy tab, In the past this compression gave me bad image quality, but now, I suspect thanks to the latest update and resolution setting the quality is good and I’m getting a way for fluid motion than before, great in sports.

    4. I have learned that my display is hardwired to the AMD integrated IGPU, so the Nvidia control panel does not do much, no remux to switch either. In addition, my AMD CPU is not compatible with Freesync, so there is that.

    At this point, it was working well but when adjusting the scaling of the Mi Pad in Windows display settings the problem came back again, I rebooted and left it at 100%, as recommended by Windows, and the problem went away.

    I rebooted and after a while of 100% scaling I switched back to 250% to try and there is no tearing for now, Im not sure what can cause this miracle, but it is surely welcome.

    I also have Vsync set to Fast and Superresolution to 4, just to try out things I do not remember when I set it up that way but it was in the last batch of changes, I won’t be changing any more settings since I finally managed to make it work, the problem is that I changed so many things that I do not know what fixed the issue, which Im sure will come back to bite me later on.

    I will keep you posted, thank you for your time.

    #25562

    Hi @robreddude,
    Do you intend to use both tablet and chromebook as a client? or tablet (client) – Chromebook (server)?
    To use spacedesk, you should install spacedesk Driver Console (Server) which is only supported in Win7/8.1/10/11 machines.
    you will need a client (Windows/Android/iOs/HTML5) for this to work.
    with this setup, you can use either USB or Wifi Connections.

    you can refer to the Introduction and Setup -> System Requirements chapter in our user manual.
    Link: https://manual.spacedesk.net/SystemRequirements.html

    Hi @kirvin13,
    We had to split our replies from the previous topic to avoid confusion.

    is USB debugging in your Android device’s Developer’s option enable? If yes, please disable it and try again with spacedesk USB connection.

    While the spacedesk Driver Switch and USB Android option are enabled,
    please connect a device with USB cable and send us the Diagnostic logs of this Issue.
    Just follow the steps below:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – reproduce the Issue.
    – switch Diagnostic Collection OFF
    – click Save All Information button (if a message box appears, just click No to proceed)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    Ronalpinhos
    參與者

    Hello,

    I’m encountering this issue where the screen tears only on the Mi Pad 5.

    I have other devices working well, such as Mi Note 10 Lite, Samsung Galaxy Tab 2 and some more that I tested.

    The resolution matches the native, 2560 x 1600, the refresh rate is locked to 60 on the Mi Pad 5 Spacedesk app, Android system and Windows 11 display settings.

    I have tried uninstalling drivers, playing with VSync options, making sure the SpacedeskService is on real-time and high, adding the service to the Nvidia control panel and putting it on the GPU, setting the GPU in Windows to specific Nvidia, and all drivers are up to date, windows 11 also.

    The only thing that I suspect is the colour bit depth in the advanced display setting in Windows is dead set on 8-bit even though everywhere else is 24-bit.

    Also tried different refresh rates on the Android system, different USB ports on my laptop and different high-quality USB cables.

    Another thing that bugs me is that in the adrenalin software for the integrated AMD GPU that I assume controls display output it says FreeSync is not supported, I have researched about activating it but I have a laptop and the only thing I found it for monitor settings using monitor specific menus.
    I’m not sure what else I can try out, but I would appreciate any recommendations.

    • 該主題由 Ronalpinhos 於 8 months, 1 weeks ago 修改。
    • 該主題由 Ronalpinhos 於 8 months, 1 weeks ago 修改。
    #25531

    Hi @rouven,
    Password protection and encryption support will become available very soon!
    In the meantime you can take extra precautions when using your machine in public places while using public Wi-Fi, to temporarily prevent anyone from connecting, you can switch OFF the whole spacedesk Server when not in use.

    If you are using a private network, no one can connect outside of it unless they are connected to the same private network as you do.

    On the other hand, if you are using an Android or iOS as a secondary devices, you could just switch OFF the Local Area Network and then switch ON the USB Cable Android and USB Cable iOS option and connect to the server using cable instead. In this way, you will still be able to use your spacedesk and devices over USB and be safe from unknown outside connections.
    See attached Screenshots for assistance.

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    Hi @kirvin13,
    so your spacedesk Driver Switch and USB Android option are now both enabled/ON is that correct?
    but your Android device still can’t connect through USB?

    Hi @kirvin13,
    Make sure you that the spacedesk Driver Switch (the big green switch at the top) is enabled/Turned ON > then go to Communication Interface and check the “USB Cable Android” > try plugging an Android device using USB cable.
    if the spacedesk Driver Switch gets turned Off after you check USB Cable option, just switch it ON again.
    Please refer to the attached screenshot.

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    Have you already tried manually turning ON the spacedesk Server/Driver after you check the Android USB option?

    Hi @kirvin13,
    Thank you very much for sending us your diagnostic logs.
    can you tell us if your spacedesk Server is starting properly after you check the Android USB option in the console? if not, please try to manually turn the server ON.

    #25502

    No problem, Glad it worked out for you!
    We will now close this topic. In case you encounter any spacedesk-related issues, just let us know and we’ll be happy to assist you.

    Hi @aswq1254,
    Thank you very much for providing the required files. however, the zipped files you sent can’t be fully extracted because of missing files. You could try uploading ALL files via cloud-sharing storage e.g. google drive or dropbox then just send the link here.

    also, one of your clients is showing a ‘detached’ status.
    you could try opening the Windows Display Settings on your primary machine and click the detached/greyed out client then just attach it by selecting extend.
    You can also refer to our CONFIGURATION AND SETTINGS
    -> Windows Driver (Primary Machine) -> Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel chapter in our manual –
    https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html

    aswq1254
    參與者

    iPhone5s 9.3.3
    iPhone6s 10.2
    iPhone7 13.7
    iPhone13mini 15.0
    DVI connection using main film
    Second screen uses DisplayPort connection
    OS Win10 22H2
    spacedesk DRIVER Console:v2.1.09
    iOS viewer v1.78

    If the second screen is on
    When these phones are all connected via USB at the same time
    iPhone5s won’t display

    If the second screen is not turned on
    Only the first device connected via USB will be displayed

    In addition, when using debug mode, the USB connection will be unable to connect.
    All wifi modes work normally

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