搜尋結果「Space」

[spacedesk Christian]

Hi @spacedesker,
Could you please tell us what custom resolution are you using in spacedesk settings, as well as the resolution from Windows settings?
Could you also tell us what is the problem with the quality? is it that the text is too small to read?
keep in mind that when you are using a small device, the text will also be smaller. you can try other larger scale in Windows settings

[spacedesker]

The quality is just horrible. When i am trying to read text it is not possible at all through the spacedesk app.

[spacedesker]

I have selected the highest resolution possible. On my display the display is clear and nice but on SpaceDesk android there is the issue where the resolution is just not high and reading text can be difficult.

[aarush-paul]

So I have an Android tablet (Lenovo TAB 4 10) and I used to connect with it via android usb though spacedesk. Suddenly from today morning, it suddenly stopped working. My computer would not recognise my tablet. Please help me out.

[spacedesk Christian]

Hi @spacedesker,
since you are using duplicate mode, go to settings > resolution > Make sure that custom resolution is checked > choose custom resolution > From there, you can select your desired resolution or try adding it manually by typing your resolution.

[stigla]

Hi @spacedesk-christian,
unfortunately, the issue probably lies in the spacedesk driver and it’s somehow only related to Illustrator because I just installed the EasyCanvas app and pressure sensitivity works normally with it.

[spacedesk Christian]

Hi @stigla,
It’s possible that the issue is indeed related to Illustrator. Have you tested the functionality without Spacedesk to see if the problem persists? Engaging with the Illustrator community could provide significant insights and potential solutions to this issue.

[spacedesk Christian]

Hi @spacedesker,
Could it be that you are in extend mode?
If you wish to mirror/duplicate your main display to the spacedesk display, please change it via the Windows Display Settings. For further details, please refer to Desktop Extension or Desktop Duplication (mirror) Settings in Display Control Panel topic of our user manual, https://manual.spacedesk.net/DesktopExtensionorDesktopDuplica.html.

[spacedesker]

When trying to use spacedesk only the windows homescreen is visible on the android.
Opening applications is working but not visible on the android but the pc.

[stigla]

Hi @spacedesk-christian,
apparently, it is a problem in Illustrator as it works in other programs. Pressure sensitivity is greyed out and I have no clue what went wrong. None of the settings were changed. I tried uninstalling and installing a newer version of Illustrator with no success.

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[spacedesk Christian]

Hi @anwnd2ek,
There may be a conflict with your destination folder causing the failed installation. Could you please try installing it in a different folder? Also, make sure not to put any spaces between the folder name.
Please refer to the attached screenshot for assistance.

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[spacedesk Christian]

Hi @inakitr89,
“It seems that the Space Desk application is preventing me from making changes to the screen orientation and resolution of the connected screen”

This is the intended behavior when your Resolution Setting is set to only one of the following:
– Use native android device resolution
– Use custom Resolution

If you want to change the resolution in the windows Display Settings
Please follow the steps below:
1. Go to Android viewer settings
2. Under Resolutions Setting
3. “CHECK BOTH”:
– “Use native android device resolution ”
– “Use custom resolution”

• 該回覆由 spacedesk Christian 於 6 months, 3 weeks ago 修改。

[spacedesk Christian]

Hi @anwnd2ek,

Thank you very much for sending your DxDiag file.
For further analysis, please send us the following files:
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF

Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[fmgdias]

My computer does not have any monitor connected to the onboard video card.
Whenever a new device connects via SpaceDesk Viewer, it automatically displays as second monitor, which is virtual.
I know that if you press Windows + P 3x times, the screen will be duplicated, but this can only be done using the physical keyboard, since the virtual keyboard only appears on the main monitor, which is turned off.
After this, the screen is duplicated, and the next connections happen normally, however for new devices the process is repeated.
My question is, is it possible for new devices to have the screen already appear duplicated?

[inakitr89]

I am writing to bring to your attention an issue I’ve encountered while using the Space Desk application. Please I need help.

I am experiencing difficulties adjusting the screen orientation and resolution when connecting an additional screen via Space Desk. I use an android tablet and a windows pc. Specifically, when attempting to change the orientation or resolution of the connected screen through the Windows display settings, the options appear to be locked or inaccessible.

I have tried several troubleshooting steps, including updating graphics drivers, restarting my computer, checking user permissions, and reinstalling the Space Desk application. However, none of these steps have resolved the issue.

It seems that the Space Desk application is preventing me from making changes to the screen orientation and resolution of the connected screen. As these adjustments are essential for my workflow, I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you!!

Iñaki

[anwnd2ek]

Hi, I tried to install Spacedesk on my primary computer, but got an installation error I attached.
I tried after reboot and also checked my Window updates.

I also attached my DxDiag.txt file if that helps you to solve this problem.

Thank you.

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[fmgdias]

My computer is connected to an audio interface, using an ASIO driver, and whenever I connect to the computer via SpaceDesk Viewer, I start to hear clicks, pops and glitches in the audio output of the USB interface.
If I disconnect from the Viewer, the clicks stop immediately.
Using the DPC Latency Checker, i see my latency go from 500uS to 1000uS. So, Is there any configuration? I can do in the Space Desk Driver that will resolve this?
I think it could be several things, the refresh rate.
For Sure, My Windows 11 is well optimized, even if I change the ASIO to 32, 64, 128, 256, the problem persists.
I’ve already done several optimizations of drives, services, cpu park, cpu sleep, and nothing works.
Any Ideias?

[stigla]

Hi,
I loved using spacedesk for the past week but today out of nowhere, the pressure sensitivity stopped working.
I tried reinstalling the driver and Android app but no luck.
IIRC there was a pen icon in the taskbar when I connected the tablet and now it’s missing.
I’m using Windows 11, Illustrator (with pressure-sensitive brush), and Samsung Galaxy Tab Active 2
Any idea what went wrong?

[spacedesk Nicole]

Hi @mevigour,
unfortunately, we do not give out the spacedesk iOS viewer IPA file.
The only official way to get this is through the Apple Store.

An alternative is to use the spacedesk HTML5 viewer.
Just open a browser and go to the HTML5 viewer link available from our Download page.
Please note that this viewer has limited features and is slower than the native application.

[mevigour]

I have an iPad mini 2, running iOS 12.4. I have forgotten the Apple ID password and cannot recover it, so I cannot install apps through the App Store anymore. Now I can only install apps through third-party platforms like iTools, but they don’t have SpaceDesk. I want to install SpaceDesk, so I need your official SpaceDesk IPA file. Thank you.————–my email: mevigour@hotmail.com

https://apps.apple.com/us/app/spacedesk-display-screen-cast/id1069217220

[spacedesk Christian]

Hi @yak991224,
I see, it seems the status bar is really affecting the spacedesk display, Could you maybe look into the settings and check if there is an auto-hide feature of that status bar?

[yak991224]

@spacedesk Christian

for the stretched issue:
I am not using the duplicate mode. I’m using the extending mode.
The main screen resolution is 1920×1080, the tablet using 3048×1904, and tablet’s native resolution is 3048×2032. The display was stretched in ANY resolutions whether using or not using the custom resolutions.

[spacedesk Christian]

Hi @yak991224,
for the stretched issue:
Could you tell us what is your main display’s resolution?
it seems like you are using duplicate mode,
in the spacedesk app settings, you can set up a custom resolution for desktop duplication. you can try experimenting with what resolution you prefer, just make sure that it has the same aspect ratio as your main display resolution.

[spacedesk Marcel]

Currently spacedesk does not support HDCP (High-bandwidth Digital Content Protection).
Evaluation and possibly implementation would be a huge effort.
We can only move into this direction if there is a large scale corporate customer who has enough budget for funding this (this is actually the way how most existing spacedesk features were developed).

[spacedesk Christian]

Hi @theironfist,
is Itunes or Apple Devices app running in the backgroud? please make sure to run it first before trying to connect using USB cable.
you can also try restarting your spacedesk Driver as well as your USB Cable iOS.
also, completely reinstalling the spacedesk App may also help.

[spacedesk Christian]

Hi @kenan,
Could you please check if the USB Cable iOS option is enabled in spacedesk Driver Console -> Communication interface?

[koduki]

I am currently using a Windows 11 PC and a KindleFire tablet with a USB connection.
When I try to play the contents on Amazon PrimeVideo, I can’t get high quality playback even on the main display connected to the PC with a DP cable because it does not support HDCP.
When I disconnected the tablet, high quality playback became possible, so something in spacedesk seems to be the cause.

Does spacedesk officially support HDCP?

(Up until the other day, PrimeVideo was also able to playback in high quality, and I don’t think there were any errors related to HDCP…but the information on the web was also mixed, with both supported and unsupported information.)

Translated with DeepL.com (free version)

[Kenan]

Im trying to connect my ios device as second screen with using USB cable. I downloaded iTunes and apple mobile service is running but i don’t see any device in spacedesk app on my phone.

[CM]

I’ve noticed that sometimes after setting back to landscape mode, the scaling of the Spacedesk Viewer remains in portrait mode (but the oriantation now is correct). In this case, simply disconnect and reconnect. Then it worked fine for me again.

• 該回覆由 CM 於 7 months ago 修改。

[CM]

Unfortunately, I have exactly the same problem. The second screen is also a touch notebook with a built-in orientation sensor. I am using the Windows store viewer on Windows10.

I played around with the settings for 2 days and found a workaround that worked for me.

The problem is indeed that the viewer thinks it is in portrait mode. So, the workaround was to set the client display of the second notebook to portrait mode, then start the Spacedesk Viewer connection, and then set the display settings back to landscape mode.

I hope this helps some of you here in search of a solution.

The problem could simply be solved with a “Set orientation” function in the viewer app.

[spacedesk Nicole]

Hi @cmfield,

this is a current known issue on tablets without a touchpad/keyboard attached.

Can a touchpad/keyboard be attached to the tablet?
To activate touch, the spacedesk Windows viewer needs a tap event from the touchpad. It will then show a “Take control” message box.

If a touchpad/keyboard is not available,
I suggest to install the Windows 7 viewer Beta III v0.9.45. This can be downloaded from our website.

• 該回覆由 spacedesk Nicole 於 7 months ago 修改。
• 該回覆由 spacedesk Nicole 於 7 months ago 修改。
• 該回覆由 spacedesk Nicole 於 7 months ago 修改。

[cmfield]

To add, I am seeing the spacedesk mouse and keyboard on the server device.

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[spacedesk Nicole]

Hi @tm_beetle,

which device has the Code 10 error?
– spacedesk Android Control device?
– spacedesk Android USB Device?
– Fire HD MTP device?

Is the tablet’s USB connection type set to File Transfer or Media Device MTP?
USB debugging off?

Please send the diagnostics for each of your test case, (1) USB to USB and (2) mini displayport.
Please follow the steps below to get the diagnostics:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect the client to reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button (if a message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

• 該回覆由 spacedesk Nicole 於 7 months ago 修改。
• 該回覆由 spacedesk Nicole 於 7 months ago 修改。
• 該回覆由 spacedesk Nicole 於 7 months ago 修改。
• 該回覆由 spacedesk Nicole 於 7 months ago 修改。
• 該回覆由 spacedesk Nicole 於 7 months ago 修改。

[spacedesk Nicole]

Hi @dweaver,

the file you sent is only a part of the diagnostics.
The diagnostics should create a folder with name [date]-spacedeskRuntimeDiagnostics.

Which device has the Code 10 error?
– spacedesk Android Control device?
– spacedesk Android USB Device?
– Lenovo MTP device?

Have you tried with USB Type A on the laptop?

• 該回覆由 spacedesk Nicole 於 7 months ago 修改。

[tm_beetle]

I am experiencing the same problem as him.
I am trying to extend the screen on my surface laptop and fire hd 8.
I have succeeded with wireless but failed with wired connection.
I will describe what I have tried to improve the situation.
The USB surface laptop has USB type-A 2.0 and mini displayport and the fire hd 8 has USB type-c.
First, I tried to connect both devices USB to USB.
Both devices made a connection sound, but the screen did not extend.
The USB connection was not recognized on spacedesk either.
Next, we tried connecting via mini displayport.
When connecting the cable, we used a capture board so that the direction of the output was in one direction, but the screen was not output.
However, other applications were able to make a wired connection this way.

In addition, we restarted and reinstalled the app, unplugged and plugged in the cable, and restarted the device, but could not do so.

I would also like to use it without wi-fi.
Thank you in advance for your help.

[spacedesk Nicole]

Hi @masterpj55,

better network bandwidth could also result to better performance and lower latency.

Currently,
the maximum available refresh rate in spacedesk is 60fps and
HEVC or any other hardware accelerated encoding is not used.

[spacedesk Nicole]

Hi @dweaver,

could you please send the full spacedesk diagnostics?

Is the cable directly connected to a USB port or hub?
Is the cable connected to a USB 2.0 or 3.0 port?
Have you tried to slowly unplug-plug the USB cable?
Have you tried to restart the tablet and Windows PC?

[masterpj55]

I was wondering if there is any advantage over 2.5g ethernet vs gigabit ethernet for spacedesk?
I want the lowest latency possible using a direct ethernet cable from 2 windows laptops.

I found an gigabit usb c ethernet interface for both sides and it looks quite good at 60fps
I would be willing to pay for an 80fps or 120fps mode just for even more response rate and take advantage of my surface pro in extended display mode more for drawing…

Does spacedesk make use of HEVC. Using a 4080 laptop?

[Dweaver]

I am using a Lenovo P11 Pro Gen 2 tablet running Android 13 and while Wifi works, I would like to use the USB cable option to reduce reliance on Wifi and network connectivity to use the tablet as a monitor plus I feel it would be more secure if I disabled the LAN.

I am getting an error the device can not start Code 10. I have tried 5 different cables including the one that came with the tablet, they all fail the same. I have also tried setting the tablet to default to Tethers and File Transfer, tethered seem to hide the device so the driver does nothing, File Transfer is when I get the error.

USB is not in debug mode on the tablet.

I have attached a copy the diagnostics I captured from the space driver console.

[jerryss]

I believe that I installed the app from the spacedesk web site. Should I delete and install from the Microsoft store?

[spacedesk Nicole]

Hi @jerryss,

Is it the spacedesk Windows viewer from Microsoft Store?
To activate touch, the viewer needs a tap event from the touchpad of the Lenovo laptop. It will then show a “Take control” message box.

Touch also works for the second up to the Nth connected viewer.
Only that it will function as an absolute mouse.

• 該回覆由 spacedesk Nicole 於 7 months ago 修改。

[jerryss]

I have an old Lenovo laptop that has a touch screen. I’ve installed spacedesk client.

It works as a display, but I cannot get the touch screen to recognize the touch. Is there any set up required?

When I tap on the screen I see the spacedesk settings across the top. Touch works fine with iPad iOS. ( I understand that spacedesk touch only works with the first connected device. Is this correct? )

Windows 10

I want to use touch to emulate button presses and check box selection

[spacedesk Marcel]

Thank you very much for pointing out this issue.
We were not aware of this specific situation.
We intend to fix it in a different way:
We will support arrow keys even in free non-commercial version of spacedesk.
Thus TV remote control keys should work for all spacedesk licenses (no matter if business or non-commercial).
We will soon release spacedesk DRIVER version 2.1.15 which will include the above named fix.
Please let us know if this solves your problem.

[spacedesk Nicole]

Hi @bowura,
unfortunately, no short term nor mid term plans for MacOS spacedesk server or viewer.

[spacedesk Lea]

Hi @carton,

Have you already tried the suggestions in the Performance tuning chapter in the spacedesk documentation?
Link: https://manual.spacedesk.net/PERFORMANCETUNING.html

Bypassing network routers can improve the performance, this can be done by using direct ethernet cable connection (crossover) or using WiFi Direct/Hotspot.

[spacedesk Lea]

Hi @ar_rs25,
Thank you very much for reporting this issue.
This seems to be a difficult and rare bug which possibly even resides in Windows itself.
We managed to reproduce this behaviour even with IddCx touch displays other than spacedesk.
It will definitely take a longer time to fix (if it can be fixed at all).
Could you give us some more hints?
How often does it occur on your side?
Do you have any steps how to reliably reproduce?

In the meantime, to get rid of the transparent boxes, all you can do is log-out then log-in again on your primary machine.

• 該回覆由 spacedesk Lea 於 7 months ago 修改。
• 該回覆由 spacedesk Marcel 於 7 months ago 修改。

[spacedesk Lea]

Hi @pjorus,
Please make sure of the following:
– primary machine and chromebook are connected on the same local area network
– spacedesk Driver/Server status is ON in spacedesk Driver Console and,
– “Local Area Network” box in spacedesk Driver Console -> Communication Interface is checked
– No VPN is active
– “spacedeskService” is added in the exception list of your Firewall settings (in case you have a third party firewall software)

For more details please check Troubleshooting -> Network Connection chapter in the spacedesk documentation https://manual.spacedesk.net/NetworkConnection.html.

• 該回覆由 spacedesk Lea 於 7 months, 1 weeks ago 修改。

[spacedesk Lea]

Hi @jerryss,
Please try to clear the app data/cache of spacedesk iOS Viewer on one of the iPad device so it will generate a new Device Identification GUID different from the other device.

[WoodlawnTech]

So, let me make sure that I’m understanding this correctly:
In updating the Windows 11 driver to v2.1.11, it breaks the connection for input from networked devices, such as the remote controls of the Amazon Fire TVs that we’re mirroring the Windows laptop to. The updated aspect of the driver that breaks that connection requires a business license on those peripherals to restore functionality…but that business license doesn’t exist for the Amazon peripherals that the driver update has rendered inert?

Is there a way to access & rollback to an older Win11 driver version, until business license support for Amazon devices has been provided? Because otherwise, that means Spacedesk has effectively taken away functionality to devices without providing the option to purchase & restore that functionality.

[spacedesk Christian]

Hi @s-h-e-i-k-h,
We are glad to hear that spacedesk is working now on your side.
We will now close this issue. In case you encounter any spacedesk issue don’t hesitate to contact us.