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  • #4945
    spacedesk Lea
    管理員

    The new On-Screen-Menu for spacedesk Android Viewer had to be introduced for input needed and settings to be changed while staying connected and while showing a remote display monitor screen.

    Currently:
    – On-Screen-Keyboard (toggle on and off)

    In the very near future:
    – Audio Speaker-Output (toggle between Primary Machine and Secondary Machine)
    – Zoom-in on parts of the screen and rotate screen or parts of the screen (using pinch touch gestures)

    Why was this On-Screen-Menu introduced now? It had to be introduced for two reasons:
    1. After the recent release of spacedesk multitouch feature, we could not use touch gestures any more to enable/disable On-Screen-Keyboard.
    2. We needed to make On-Screen-Keyboard feature available on Android-TV as well. On Android-TV no touch gestures are avaialable to show/hide the On-Screen-Keyboard.

    FUTURE PLAN:

    Currently we are planning to keep the On-Screen-Menu exactly as it is (can be disabled and will remember its minimize state).
    We just intend to add two more menu items:
    – “Audio Speaker”
    – “Zoom, Shift and Rotate Screen”

    PLEASE FEEL FREE TO COMMENT, DISCUSSAND SUGGEST IMPROVEMENTS

    #4853
    spacedesk Lea
    管理員

    Hi @chriz024 and @scottorange,
    Thank you very much for the feedback.
    We are currently addressing this issue.
    This will be fixed in the next Android version release.

    #4832
    crumbag
    參與者

    Hi,

    I have a somewhat tricky situation whereby 2 devices needing to connect are on different subnets. I’ll try explain in detail my current network topology.

    PC (spacedesk server) – 10.10.69.8/24 (Static IP)

    iPad (spacedesk iOS client) – 10.10.70.14/24 (DHCP assigned)

    I have a firewall application (Kaspersky) on my PC as well as a physical firewall (pfsense) controlling all my subnet traffic and rules.

    I added a firewall rule for my iPad’s subnet to allow TCP Port 28252 direct to my PC. Looks like this [ Allow TCP 28252 from 10.10.70.0/24 to 10.10.69.8]. I disabled the application firewall (Kaspersky) for testing purposes so it wouldn’t cause me problems with the rules configured in pfsense.

    The PC and iPad can ping each other. I also have an app called Touch Portal on the iPad which allows me to send hotkey commands to my PC, which works fine after adding a similar rule in pfsense, only this time adding 2 ports required by Touch Portal. So I know I am configuring the firewall correctly, but for some reason when I manually add the server IP address in the iPad spacedesk app, it gets stuck on “Manually adding IP: 10.10.69.8. IP validation in progress”.

    Are there any other ports I need to add to make this work other than 28252?

    Thanks,

    #4824
    spacedesk Lea
    管理員

    Hi @here2stay40,
    We are only distributing spacedesk Android Viewer app via Google Playstore.
    Can you tell us why do you need the spacedesk Viewer APK file outside Google Playstore?

    #4807
    nthaxton
    參與者

    I have a PC with two monitors and a notebook that we need to get a 2nd screen on for viability sake.
    What I would want is the following:
    The PC w/ two monitors I want to replace/ share the 2nd monitor on the PC and make it the mirrored monitor from the notebook.
    We already have good access to wireless keyboard and mouse just need to have the screen show as the 2nd screen on the PC.

    Thanks for any help in verifying that we can do this and how.

    Neil

    #4803

    主題: Error 2-5

    Azrhod
    參與者

    Hi,
    Can you help me please I uninstalled all uncompatible software but it still shows up

    • 該主題由 Azrhod 於 2 years, 9 months ago 修改。
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    #4782
    el_viejo
    參與者

    hi lea,

    after digging a little deeper into this issue all seems to be a local problem here with my machine. i have a software called WinSize2. it recognizes a certain programs window size and position and restores size and position in case the program does not do this by itself. somehow i have accidently configured WinSize2 to maximize the spacedesk server about windows. after deleting this setting in WinSize2 everything is fine.

    issue can be closed. sorry for that.

    best regards
    peter

    #4737

    主題: Error 2-5

    Laxuur
    參與者

    Hello there, i hope you are having a great day.
    Today i tried installing spacedesk, but i get the error 2-5 info: 0-5, i dont have splashtop xdisplay installed and i have dxdiag file right below.

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    #4715
    spacedesk Lea
    管理員

    Hi @yoteb,
    Based on your computer specification (if it’s 64-bit or 32-bit platform) then yes you can use spacedesk on your machine.

    #4700
    spacedesk Lea
    管理員

    Hi @zorpheus,
    When spacedesk expires, it will continue to work but will show black and white display (same as your screenshot).
    Please make sure that you have an updated spacedesk Driver (v1.0.23) from https://forum.spacedesk.net.

    #4678
    Zorpheus
    參與者

    Hello! Well recently i bought a desktop PC and i still have no monitor, thats why i downloaded spacedesk, to use my laptop as desktop pc’s primary monitor. I managed to make it work but the spacedesk is displaying the colors in black and white.

    My laptop is
    Intel(R) Celeron(R) CPU N3350 @ 1.10GHz 1.10 GHz

    And my desktop pc has no video card on it.
    Its a core i5 third gen 2.90 GHz

    All i need is to make it colorfull.

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    #4674
    spacedesk Lea
    管理員

    Hi @stern,
    Fix for the BSOD upon pen input (in iPad) is now available in the most recent spacedesk Driver v1.0.22, please try it.
    Looking forward to your feedback.

    #4625
    spacedesk Lea
    管理員

    Hi @raya2,
    Thanks for sending the diagnostic logs.
    Based on the debug view logs, spacedesk has detected an incompatible display driver present on your primary machine.
    Do you have either one of these software? Splashtop, Duet Display, Fresco Logic ?
    spacedesk cannot coexist with these products, please remove it, reboot then try again with spacedesk.

    #4574
    spacedesk Marcel
    管理員

    The application did not exit. Connection over the network is successful. It is currently showing a black screen (“Display Off). This can have two reasons:

    1. Is the additional display detached from Windows Desktop? Please check Windows Display Control Panel. If detached, then it can be attached for mirroring the existing display or extending the desktop by this additional display.

    2. Possibly an error has occured. Maybe an incompatible product (e.g. splashtop WiredX Display) is installed?

    Please also check chapter “Troubleshooting” in the instruction manual https://spacedesk.net/user-manual/

    #4560
    Ali Motisi
    參與者

    I’d like to use a Surface Studio 2 as a second monitor from time to time but the highest resolution I can see from settings is:

    4096 x 2160

    Is there anyway to support the 4500×3000 resolution?
    Also, where does spacedesk save the configuration? Is there any way to edit the configuration file with a text editor?

    Thanks,
    Ali

    #4545
    spacedesk Nicole
    管理員

    Hi @bbkrista,

    Based on spacedeskDiag.txt that you’ve sent, our diagnostics collection already created the 2021-11-20-172957-spacedeskRuntimeDiagnostics folder in C:\Users\Administration\Downloads\.
    Please send us this 2021-11-20-172957-spacedeskRuntimeDiagnostics folder (zipped) to further analyze the issue.

    spacedesk Marcel
    管理員

    We cannot test and analyze all Nvidia driver versions. All we know are the Nvidia driver versions of reported bluescreens. They all were below 461.09 (released: 2021.1.7). Thus we assume that any Nvidia driver version equal or higher than this should be save.

    #4486
    rita rita
    參與者

    Hello;

    I’m having this ” Error: Duet Display, Splashtop, Fresco Logic, etc Driver Detected – Incompatible Display Hook Driver! ” on my computer and on the android samsung s6 I am using it says: Error Code 2-5.

    How can I fix this?

    #4476
    morTimar
    參與者

    hi

    how do you connect the 2 devices, by cabel or wifi?
    Cabel would probably be the best.
    With wifi you could try to use WIN10 hotspot feature to connect the Win11 device directly to your Win10 wifi what would eliminate the router/access point so the signal has to travel one device less.

    #4475
    joshlin1999
    參與者

    As title, my cursor stuck about 1~2 second something when I connect my pc (win 11) to my laptop (win 10) as the sceond screen.
    It really bother me because it stuck very frequently.

    I’ve tried to reduce image quality, fps rate and so on. but it dosen’t make it better.
    Hope if there is any solution for this.

    Thanks.

    #4445

    回覆至: Lots of issues

    RB
    參與者

    Press the 3 dots in the upper right corner > Input devices > enable/disable as you need.

    Ah – that’s good, thanks for pointing me at that.

    Question:
    The USB tethering can not be setup as “private” network. Please help me understand why that is important since you are using a cable between the 2 devices. What is the concern?

    I believe that it’s what is preventing spacedesk on the tablet seeing the spacedesk client on the laptop. It just ‘doesn’t work’.

    In Win10 networking it appears that the ‘public’/’private’ settings on networks allow differing things to pass through the connection. (I can only comment on what I’ve found and experienced, I’m NOT a network person at all).

    About mouse speed, maybe change/reduce the client setting for “Quality / performance” a bit to see if that performs better.
    Also you could use your Win10 hotspot functionality to have the shortest possible connection between devices to not have to go through the Access point which could be a limitation.

    I’m already at 30fps and approx 60% for image quality.

    Will try the hotspot idea.

    #4443

    回覆至: Lots of issues

    morTimar
    參與者

    Hi RB,

    Suggestions:
    1) RE Issue 3: Include option on Android App to disable touchscreen inputs.

    it’s already there.
    Press the 3 dots in the upper right corner > Input devices > enable/disable as you need.

    About mouse speed, maybe change/reduce the client setting for “Quality / performance” a bit to see if that performs better.
    Also you could use your Win10 hotspot functionality to have the shortest possible connection between devices to not have to go through the Access point which could be a limitation.

    Question:
    The USB tethering can not be setup as “private” network. Please help me understand why that is important since you are using a cable between the 2 devices. What is the concern?

    • 該回覆由 morTimar 於 2 years, 10 months ago 修改。
    #4438
    RB
    參與者

    Environment:
    PC: Dell Laptop using Windows 10 Pro v21H1
    Tablet: Sony Xperia Z4 (SGP771), Android 7.1.1 (highest available for hardware)

    Connection:
    WiFi
    (USB tether is not reliable due to Windows10 inability to assign tethered network connection as private network, despite best efforts)

    Drivers:
    Latest drivers downloaded from spacedesk.net within last week.
    Android App uninstalled and reinstalled on tablet within last week.

    Issues:
    1) Regular disconnection issues, more than once an hour.
    2) Mouse speed on 2nd monitor is far slower than on main monitor, and thus unreliable.
    3) Touchscreen unreliability* means that mouse control on 2nd monitor is unreliable.

    * Xperia Z4 tablet does not have oleophopic screen and thus deposits on screen can affect touchscreen by causing phantom inputs.

    Suggestions:
    1) RE Issue 3: Include option on Android App to disable touchscreen inputs.
    2) RE Issue 2: Include some means of adjusting mouse speed on 2nd monitor
    3) RE Issue 1: Improve reliability of connection. This Issue did NOT exist 6 months ago.

    Please advise on methods to improve reliability of connection.

    • 該主題由 RB 於 2 years, 10 months ago 修改。
    #4430
    spacedesk Lea
    管理員

    Hi @leopq,
    Could you please run devmgmt.msc, click View tab -> Show hidden devices and View by Connections.
    Then check if you find any spacedesk devices, please right-click uninstall it, especially spacedesk virtual HID device.
    If there’s any devices underneath it, please delete them first before the spacedesk virtual HID device.

    If the above suggestion does not help, please go to https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d and download the troubleshooter.
    If spacedesk is not on the program list, just select “Not Listed” then paste the product code of v0989 MSI below:
    spacedesk_driver_Win_10_64_v0989_BETA.msi: {5BDDEED1-A796-4811-BD50-811C680FF13B}

    #4428
    spacedesk Lea
    管理員

    Hi @raya2,
    To further analyze the disconnection issue, please download the spacedesk diagnostic script here, then extract it.
    https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

    Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
    This script will start a debug view app to capture spacedesk debug traces.
    On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
    After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
    Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #4424
    Michael Jilg
    參與者

    Hello spacedesk,
    Hello community,

    Currently, I’m working to reuse some old surface win rt 8.1 tablets to create a video wall with around 30 to 50 devices.

    Question between: Are you able to compile a version for win rt 8.1 – arm-based processor?

    The workaround is to use the HTML5 version in the web browser:
    A single device is working proper. But as soon I connect a second device, it fails.
    Even when I use another computer (for example, win 7 x64).
    In the VIDEOWALL engine, the “device” appears only with one entry: Client ID 1111122222 and witches permanent between the two connected resources (pictures attached).
    The server is running on a win 10 x64 machine, and works with other android, apple and windows clients without any problem.

    Is there a way to connect multiple HTML5 clients in this way?

    Thanks

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    #4419
    morTimar
    參與者

    @raya2 you are asking for a USB connection without USB tethering from your Android.

    yes, my server is windows & my client is an android device. I want to bring my windows 10 screen to my android device. (It’s an android 10 device)

    ok, but you could use USB tethering from your Android WITHOUT actually tethering your Androids internet.
    Internet would still be used from your Windows machine. It even works completly without an internet connection.

    My setup:
    – server WIN10
    – client Android tablet
    1. connect Android & WIN10 computer via USB
    2. start USB tethering @Android device
    3. In WIN10 network settings check status for the USB tetheriung adapter to get the IP address and add this IP in the spacedesk client of your Android device

    Important for NOT using Androids internet connection (LTE, …)
    In WIN10 you need to change the metric in the IP4 settings of your USB tethering network adapter as mentioned in that topic

    So even if you are using USB tethering from your android that does not automatically mean your are using your mobile data plan if that is the concern why you don’t wanna use USB tethering.

    #4418
    raya2
    參與者

    @lea

    I tried the ADB & entered “adb reverse tcp:28252 tcp:28252″ in the powershell of Android SDK platform-tools. Then used 127.0.0.1 in the android app of spacedesk. But it won’t work & gave me this error:

    Disconnected by server error
    Error Code: 2-5
    Error Info: 0-5
    Connected time: 00:00:01

    #4415
    raya2
    參與者

    I tried the ADB & entered “adb reverse tcp:28252 tcp:28252″ in the powershell of Android SDK platform-tools. Then used 127.0.0.1 in the android app of spacedesk. But it won’t work & gave me this error:

    Disconnected by server error
    Error Code: 2-5
    Error Info: 0-5
    Connected time: 00:00:01

    #4412
    morTimar
    參與者

    @raya2 I have to ask because I don’t get your setup.

    – Windows is you spacedesk server
    – Android is your client, where you wanna extent/mirror your windows screen?

    If so, you can use USB tethering on your Android to get connected to spacedesk server.

    To not tether your internet from Android but using still your Windows machine wifi, change the IP4 settings (metric) as describe here, 2nd post.

    #4409
    spacedesk Lea
    管理員

    Hi @yamamotoy,
    spacedesk can support bigger than 4k resolution (e.g. 5120 x 2880), as long as the secondary machine has 5120 x 2880 native resolution main monitor then the spacedesk viewer can support it.

    #4406
    spacedesk Lea
    管理員

    Hi @raya2,
    Currently, spacedesk does not support native USB connection between Windows primary machine and Android viewer app.
    But you might want to try connection via Android Debug Bridge Cable.
    This connection requires you to download the Android SDK platform tools on your primary machine before you can setup an Android Debug Bridge Cable connection.

    Please check Android Debug Bridge Cable chapter in the user manual https://forum.spacedesk.netuser-manual.

    #4386
    yamamotoy
    參與者

    Could you upgrade space desk to support resolution over 4K. I want to connect to PC using 5120 x 2880.

    #4344
    Rusmorr
    參與者

    Good day
    Thanks for you advice.
    I have tried that but the stop command return msg received is [SC] OpenService FAILED 1060: the specified service does not exist as an installed device”.The same for the delete command. I’m assuming the FL2000.inf file in the repository is a remnant of a previous failed Uninstall of that software

    lord_emperor
    參與者

    “Server” specs:
    AMD Ryzen 5 2600
    AMD Radeon RX 6800XT
    16GB memory
    Dell S3220DGF 32″ 165 Hz 1440p

    Client specs:
    Samsung Tab 4 7.0″ SM-T230NU
    Android 4.4.2 (No option to update)
    Running native app from the app store
    Display setting 1280×800 (Native)

    Network infrastructure:
    Unifi UFW
    Unifi WiFi AP-AC_Lite

    Symptoms:

    With Spacedesk operating as a secondary display for web browser, discord, etc. games on the main display experience extreme loss in average FPS and regular freezing / hitching. Completely uplayable. Closing Spacedesk resolves symptoms immediately.

    #4324
    temprax
    參與者

    in windows show follow error:
    “Error – Duet display, splashtop, fresco logic, etc. Driver detected – incompatible display hook driver”

    in android show follow error:
    “Disconnected by server error
    Error code: 2-5
    error info: 0-5”

    morTimar
    參與者

    Hello Lea,

    I just tried the “spacedesk_driver_Win_10_64_v1018_BETA.msi” and again no change.
    The moment I reach for the taskbar it stays open and does not autohide anymore.
    Don’t know if it is important but I have my taskbar as 2 rows on top not on the bottom.
    Please find attached the requested output from dxdiag.

    Thanks for looking into this.

    bye morT

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    #4319
    cdal
    參與者

    I’ve removed all my possible apps that may have caused this error and restarted the computer but it still appears. Would appreciate the help.

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    ej8989
    參與者

    Thanks for the reply. I tried it with Chrome, Firefox, Edge, and Zoom.
    I found out that, when projecting via my phone using Spacedesk on USB while on HDR:

    1. Chrome and Edge will CRASH with any window shared via Zoom, Google Meet, and Messenger. So it is not exclusive with Powerpoint. All windows shared will cause the crash, including File Explorer.

    2. Zoom will also CRASH when sharing any window.

    3. On Firefox, it WILL NOT crash, regardless what window/program was shared.

    I hope this helps.

    #4298
    Nghia
    參與者

    I can not connect by server error. Error Code 2-5- and Error info: 0-5-
    Please help to fix them.
    Thank you so much

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    #4296
    Lenze30
    參與者

    Hi,
    if i try to connect my iPad with my Windows Computer it says Error Code 2-5. I already downloaded your diagnostic tool. The folder with the results are in the attachments.
    I hope you can help me
    Lenze30

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    #4287
    Stern
    參與者

    Thanks Lea, you provide a stellar support here and I appreciate the responsiveness greatly!

    Before I uninstalled Spacedesk (temporary I presume!) I hooked it up once again yesterday with no issues. Used it for a few hours, avoiding the Apple pencil 2 input method and just used is as a third monitor which is fine by itself.

    I thought it could be nice for you to have a dxdiag full information file with this “virtual display” connected, see attached file. You don’t need to delete this as it contains no potentially sensitive information as far as I understand, could be good for reference to others to see if they experience similar issues.

    ___

    It is a remarkable feat I must say, to be able to hook up an iPad Pro as client to a W10 machine using pen input on the iPad – over wifi involving a router no less! Of course a few ms of latency is expected but not very problematic, I was more surprised that it worked at all (until the host machine crashed).

    Best of luck with this great software!

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    #4272
    spacedesk Lea
    管理員

    Hi @ryerye619,
    I moved your first post in a new topic, please refer to this thread https://forum.spacedesk.netforums/topic/error-2-5-disconnected/

    #4266
    Stern
    參與者

    Sorry I forgot to answer your question: yes, I believe all the crashes were related to the use of the pen input method on the iPad with Apple Pencil 2.

    I also submit the spacedeskSetup file found in the \User\Shared directory, looks like there were some problems there but I don’t know how it should look like. I halted the install process first time because I decided to set a system restore point in the last second, then ran it again so maybe that’s why it looks a bit odd in the beginning?

    #4257
    spacedesk Lea
    管理員

    Hi @stern,
    Thanks for your input.

    It seems that your primary machine is crashing.
    Is it only happening when you send an input using Apple Pencil 2 via spacedesk iOS viewer app?

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save All Information”, save the output file (dxdiag.txt)
    – most recent dump file (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder

    Please save the files in one folder then right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #4256

    回覆至: Display blank

    spacedesk Lea
    管理員

    Hi @girigoa,
    THanks for the feedback.
    Upon further checking of the logs, based on your dxdiag your graphics card name is Intel(R) HD Graphics 3000 but below the driver name shows “aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll” which is for AMD graphics driver.
    Please double check on your side what exactly is your graphics adapter, is it really Intel or AMD?
    This probably confuses spacedesk driver during grabbing and rendering the screen update.

    Another possible reason is that your graphics adapter is already an old one which only supports WDDM 1.2. spacedesk IddCx Driver only supports WDDM 2.0 – above.

    #4255
    Stern
    參與者

    Hi, many thanks for letting me try out this great piece of software! However, I experienced the same problem as OP after some hours playing with it and exploring the possibilities it opens up.

    Let me take it from the beginning. Installed it today and it worked fine as a third monitor in my setup (see below). It was even possible to use the iPad Pro’s Smart keyboard as alternate keyboard – save a few keys like ”backspace” that didn’t work -, and the Pc’s mouse inputs were recorded great with only minimal lag.

    Display settings like position and resolution could be adjusted very easily through Windows 10 display settings, to native resolution for iPad Pro 11” (i.e *very* high) and enlarging the fonts etc to 150% or so gave a great experience – perfectly clear. So far so good.

    Then I realized that I could use my iPad as a remote terminal to my Windows laptop in my office, bringing the iPad along to another room sitting in the sofa. Worked just great, as long as you don’t lose track of the mouse pointer to the other monitors in the other room but that’s managable.

    The idea came up to try also the Apple pencil 2, so I fired up OneNote and gave it a try. Was actually surprised that it worked quite good, ok there is a lag that makes lines less smooth and so on but it worked well enough to be very useful in, say, the remote teaching applications via Zoom etc that OP was talking about. Problem is that I got freezing and server disconnect after a couple of minutes, and when checking out the laptop in the other room it turned out that it had restarted.

    Tried it twice same thing. Checked the system log and there was quite a few informational, warnings and critical messages related to this that I perhaps can relay to you but they are in Swedish.

    The system config looks like this:
    – Laptop is Asus TUF A15, Windows 10 v 21H1, with Nvidia’s display driver 472.12 (or 30.9.14.7212 as reported in device manager) for the graphics card. There is also integrated graphics in the Ryzen 5 4600H Cpu but there was no mention of that in system requirements, anyway it is driver version 27.20.11032.9001

    – iPad Pro (11”, 2018) iPadOS ver 14.8, Apple pencil gen 2.

    So in short, I find your software highly promising but felt uncomfortable continue running the server on the host machine so I disabled it for now, maybe decide to uninstall it and wait for updates.

    #4235

    回覆至: Display blank

    spacedesk Lea
    管理員

    Hi @girigoa,

    Thanks for your input.
    To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
    https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

    Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator on your primary machine.
    This script will start a debug view app to capture spacedesk debug traces.
    On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
    After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
    Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    Looking forward to your feedback.

    #4209
    spacedesk Lea
    管理員

    Hi @agemo,
    Thanks for sending the requested files.
    Did you upgrade to Windows 11 while you have spacedesk driver already installed on your primary machine?

    Based on the setup log, you are trying to install/uninstall an older spacedesk Driver v1.0.6? Is that right?
    Could you please try to uninistall via Troubleshooting tool from Microsoft?
    Just download the troubleshooter tool here: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

    If spacedesk is not on the program list, just select “Not Listed” then paste the product code of current spacedesk version on your machine:
    spacedesk_driver_Win_10_64_v106_BETA.msi:{ACBF712E-641A-4E6C-BA06-67019D920FAA}

    #4192
    bdtnrp
    參與者

    When using Spacedesk Viewer with 2 different USB Hubs/Docking Stations
    1) J5Create Model: JCD543
    2) Kensington SD4000

    The ethernet network port on both units will just suddenly stop working after about 10 minutes using Spacedesk Viewer. The port lights still indicate a connection but the connection is dropped and of course Spacedesk Viewer will tell me after a timeout that the connection has been lost.

    When using the Laptop’s (Lenovo T14 Gen 2i) built in ethernet port OR the wifi connection of the laptop, I have no issues whatsoever. I don’t know if there is a conflict with the drivers (either Spacedesk or the hub drivers) or if there is just too much traffic going through the USB, but I cannot use Spacedesk with either docking station as I’ve tried both (at first thinking the ethernet port had gone bad in the hub).

    My preferred setup was to use the docking station to connect one display + the ethernet connection and then use Spacedesk as a 2nd Display for the laptop.

    Any ideas?

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