Hi @d-fehnmuench-energie-de,
Based on the diagnostic logs you sent:
1. You have a third party antivirus software (G DATA Security Client) on your primary machine, please make sure to add spacedesk in the exception list to allow incoming and outgoing connection.
2. There are 2 network adapters currently active in your primary machine, Telekom.de 2 (Mobilfunk) and emuench.local(WLAN).
On which network does your iPad device connected?
Also please also try switching the Network Profile to “Private”.
For assistance, please check the chapter “Troubleshooting -> Network Connection” in the user manual https://forum.spacedesk.netuser-manual/#item_489.
Ganz herzlichen Dank für die Antwort.
Das Benutzerhandbuch hatte ich bei der Installation durchgearbeitet. Leider hatte ich damals, und das habe ich auch heute noch, keine Lösung für mein Anliegen gefunden.
Nochmals:
1. Der angeschlossene LapTop muss im Erweiterten Modus bleiben !
2. Ich will zu 80% den Hauptbildschirm des angeschlossenen LapTop’s spiegeln und hin und wieder auch den Erweiterten Bildschirm.
Bisher habe ich mit:
– Teamviewer (leider automatischer Unterbruch nach einer gewissen Verbindungs-Zeit, muss dann neu aufgebaut werden)
– Anydesk (seit über einem Jahr, jeweils Abbruch nach ca. 20 Minuten Verbindungs-Zeit, muss dann neu aufgebaut werden)
– Parsec (bisher beste Lösung mit geringster Systembelastung)
– DWServices (gute Lösung, damit kann ich sogar im Betrieb zwischen allen, am LapTop angeschossene Monitoren, umschalten
gearbeitet.
Sollte ich doch noch meine Ideen und Wünsche mit spacedesk umsetzen können, nehme ich dieses Programm gerne in die Testreihe auf.
Mit Gruss und noch einmal besten Dank für die Antwort
Werner Naef
Ich springe mal mit drauf, ich habe das selbe Problem, anbei meine ZIP.
App auf neustem Stand – neues IPad lässt sich nicht connecten.
Über die manuelle IP kommt mein Laptop nach Abbruch, wird aber nicht angezeigt.
Hi @user-758487987,
It’s possible that your main monitor display got detached.
Please try the suggestions below:
1. Please check if you can still discover your primary machine while still in black screen. If yes, can you please try to reconnect the spacedesk viewer and check if it will reattach you main monitor display.
2. Try to blindly attach the main display using display switch. Just press the Windows logo key + P hotkey maybe a few times to try to switch to desktop extension or duplication. For assistance, please check the “Configuration and Settings > Windows Driver (Primary Machine) > Desktop Extension or Desktop Duplication (mirror) settings in Display Switch” chapter in the user manual – https://forum.spacedesk.netuser-manual/#item_471
Greetings!
My issue:
While using MSFS 2020, the “glass cockpit” instruments, (the “glass screens”), are too small for me to see on my monitor, making aircraft with them impossible to fly.
Further issue:
Though it is possible to buy external instrument displays, (and many people have bought them to build impressive cockpits!), the cost is prohibitive for me, being retired and on a relatively modest income.
Several users recommended various solutions, among them being Spacedesk.
After trying several, I found Spacedesk to be exactly what I needed. I could take a couple of older, (and hence obsolete), Android tablets, put Spacedesk on them, and Voila! – I have the expanded display capability I need. (See attached screen shot)
Ref: The forum article describing my setup
https://forums.flightsimulator.com/t/post-your-cockpit-pictures-here/125306/1587
I really appreciate the ability to use Spacedesk without onerous licensing fees, (though I would not mind being able to buy them a couple of beers and a pizza or two), and what questions I have had, (the software virtually runs itself with minimal configuration), were answered promptly and courteously.
Perhaps there will be the occasional issue that pops up, but I am confident that Datronicsoft and their user community will be able to handle things as they have done before.
Thanks again for a wonderful piece of software!
Jim.
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該主題由
jharris1993 於 1 years, 5 months ago 修改。原因：Add link to MSFS topic
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該主題由 jharris1993 於 1 years, 5 months ago 修改。
The two above answers have some limitations (see 1+2 below).
1. Lea’s answer is correct but it needs spacedesk Video Wall option enabled.
Video Wall mode has slightly less performance than regular mode.
2. DennisW87 is talking about hardware graphics adapters. I doubt that this is relevant here.
spacedesk is all about adding USB or networked displays without any graphics adapter hardware.
3. The ulimate answer: Windows actually does not support mirroring more than two displays.
However, you can use the trick below:
=> Go to spacedesk server window and click “Clear All Display Settings” on menu
=> Connect up to 3 spacedesk viewer and make sure that all viewers are in extension mode
=> Press “Windows key + P” combination, then select “Duplicate”
PS: This will only work if your primary machine is Windows 10 or 11 and has latest graphics adapter
supporting WDDM 2.0-above driver model (you can check it by running dxdiag.exe).
Glad to discuss this a bit more in detail below:
1. Game stuttering probably doesn’t originate from difference in frame rate. Probably it rather comes from game and spacedesk encoding competing for CPU resources.
2. Framerate cannot easily be increased because spacedesk is using CPU encoding for each frame (this applies to both USB and network connection). CPU load would increase and even latency might increase since encoding would possibly take more time.
3. Hardware encoding by spacedesk would be prerequisite for increasing the framerate. Even without increasing the frame rate it might be the solution for the above named problem. Even at the existing frarate the stuttering might decrease if the game has enough CPU resources available (not taken away by spacedesk CPU encoding any more).
Now the big question: When will spacedesk support hardware encoding?
The answer: No specific scheduly yet…
Hi @talakazamadsa,
Please follow the steps below:
1. run “shell:appsfolder”
2. find “spacedesk VIEWER” then right-click -> create shortcut to desktop
3. run “shell:startup”
4. copy the shortcut file (spacedesk VIEWER – Shortcut) from desktop to shell:startup folder
These problems usually happen on old Windows 8.1 or Windows Server 2012/2016. Please check instruction manual chapter “Windows 8.1 Limitations and Unsupported Features”. https://forum.spacedesk.netuser-manual/ This paragraph tells how to install qwave which is prerequisite for spacedesk Driver.
Just to update I uninstalled spacedesk_driver_Win_10_64_v1067_BETA and installed spacedesk_driver_Win_10_64_v1023_BETA and was able to connect, but it’s an expired driver. When updated to spacedesk_driver_Win_10_64_v1067_BETA I cannot connect.
Hi @peter-br,
spacedesk is a multi-monitor app that creates virtual display screens.
You can duplicate your main monitor screen to multiple spacedesk viewers connected, just that Windows Display Control Panel/Settings user interface does not support it. This applies to spacedesk and all other displays.
We suggest the workaround steps below to mirror your main monitor to all spacedesk displays.
1. connect your 3 spacedesk viewers, so the setup will be something like this:
— Screen #1 – main monitor (1920×1080)
— Screen #2 – spacedesk viewer 1 (1920×1080)
— Screen #3 – spacedesk viewer 2 (1920×1080)
— Screen #4 – spacedesk viewer 3. (1920×1080)
2. Open spacedesk Driver Console and enable Videowall mode
3. Assign all clients connected to Video Wall.
— You will see on Connections -> Active (2 connected), 2 spacedesk clients connected, click one of them, then click the Videowall tab in the right panel
— In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
— Then right-click the other spacedesk clients below, then select “Assign to Wall1” and also change its dimension too
4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.
Hi @timos,
Please check if your primary graphics adapter is updated and has WDDM version 2.0-above.
You can check the WDDM version by opening the dxdiag.exe then click Display tab, check the “Driver Model” underneath “Drivers” box.
For more details, please check the chapter Troubleshooting -> Known Issues, Problems and Limitations -> Windows 11/10 Desktop Duplication (mirror) option not available, in the user manual https://forum.spacedesk.netuser-manual/#item_484
Hi @gerlucio,
Can you please tell us the operating system of your desktop and laptop? Windows 8.1/10/11?
Which Windows viewer app are you using? Windows 10 Microsoft Store v0.0.26.0? or Windows 7 Desktop v0.9.41?
If your primary machine (desktop) is Windows 10/11, please send us the diagnostic logs while the stuttering issue is happening, just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– then connect the viewer app and reproduce the stuttering issue
– switch Diagnostic Collection OFF
– click Save All Information button (if message box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
“Connected – display OFF” message shows up on ipad mini 2,
on selecting Duplicate Monitor in Windows (“Windows key + P” >> Duplicate).
I’ve attached zip log file for your reference.
I also often get the following error after a sudden and abrupt disconnection:
“Disconnected
Disconnected by server error
Error code: 2-5-6-5-6-
Error Info: 0-5-8-9-8-
Connected time: ”
Am I missing something?
Hello!
I’m having a certain inconvenient problem with my client version, i cannot watch any kind of video on the second monitor (client) because it dont get the right refresh rate (like it is stuttering), even if i set it up to 60hz, unless i move the cursor over it for at least 2 or 3 seconds, so i get the right refresh rate, so, there is any configuration ish that i’m messing up with?
Ps. I’m using a desktop and a laptop, both connected by a Lan directlly on the router, so, internet connection isn’t a problem.
Ps.2 While the second monitor is lagging, i can control the main desktop via the mouse and trackpad normally, without any trouble.
Hello, I recently installed Spacedesk and I am very excited about the productivity potential. I have been having problems since I installed it though. My secondary monitor randomly disconnects. Sometimes it is very frequent (every minute or so) and sometimes it stays connected for longer times (30-45 minutes max). My main device is a Surface Go 2, and my secondary monitor is an iPad (6th generation). Any ideas of what I can do to stabilize the connection?
Hi @dyong,
Yes, it can be done.
It’s just like any other command lines for running an executable – start [path\filename.exe]
Just type the following commands:
To run spacedesk Driver Console:
start C:\Windows\System32\spacedeskConsole.exe
To stop/start the spacedesk Driver/Server:
sc start spacedeskService
sc stop spacedeskService
Hello Lea, and thanks for your kind answer.
> Which spacedesk Windows Viewer are you using? Is it the Microsoft Store version 0.0.26.0?
Yes, it is the Microsoft Store you mentioned.
> You can open multiple instance of spacedesk Windows Viewer app and can drag each one of it to different monitors of your secondary machine.
Right, I have 3 monitors on the secondary machine and can open 3 instances of the viewer, and drag them to each monitor. This way I see 3 different connections on the spacedesk console on primary machine, as expected.
The problem is that when I pop out some MSFS windows on the primary machine they go always on one of the three instances of the viewer, i.e. I’m not able (or don’t know how) to select which one of the three connected viewer windows will receive the popped out window.
I know I’m doing something wrong, but can’t figure where… Can you please help?
Thank you so much for support!
Roberto
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該回覆由
robmar58 於 1 years, 5 months ago 修改。
wow, i use 7-zip in order to split the files in 512k parts but it seems your webserver and 7-zip talk different in terms of digital units 🙂 so i reduced the parts file size down to 460k.
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該回覆由
el_viejo 於 1 years, 5 months ago 修改。
Hi @brontoc,
It is possible, just that Windows Display Control Panel/Settings user interface does not support it.
This applies to spacedesk and all other displays.
We suggest the workaround steps below to mirror your main monitor to all spacedesk displays.
1. connect your 2 spacedesk viewers, so the setup will be something like this:
— Screen #1 – main monitor (1920×1080)
— Screen #2 – spacedesk viewer 2 (1920×1080)
— Screen #3 – spacedesk viewer 2 (1920×1080)
2. Open spacedesk Driver Console and enable Videowall mode
3. Assign all clients connected to Video Wall.
— You will see on Connections -> Active (2 connected), 2 spacedesk clients connected, click one of them, then click the Videowall tab in the right panel
— In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
— Then right-click the other spacedesk client below, then select “Assign to Wall1” and also change its dimension too
4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.
Hi,
I am using Windows 10 and so far I was able to duplicate my display to another monitor. My question is, is it possible to duplicate to two other displays so that all three monitors would show the same screen? In Windows settings I only see the option to duplicate screen 1 and 2 or 1 and 3.
Hi @robmar58,
Which spacedesk Windows Viewer are you using? Is it the Microsoft Store version 0.0.26.0? Or the Win 7 desktop version 0.9.41?
Actually the window frames of the viewer app can be hidden if you switch the viewer app to fullscreen mode.
You can open multiple instance of spacedesk Windows Viewer app and can drag each one of it to different monitors of your secondary machine.
Unfortunately, spacedesk Viewer app only remembers the last position of the last instance. You have to manually rearrange the viewer windows when you restart your machine.
hi @lea,
thank you for the quick reply. at the moment i am performing a second run in order to get the mentioned log folder. then i will switch the spacedesk viewer back from the ms store version to windows 7 version 0.9.41.
best regards
peter
ps: can you advise in which directory i am supposed to find the folder “2023-04-xx-xxxxx-spacedeskRuntimeDiagnostics”?
Hi @el_viejo,
Password received.
Upon opening the encrypted folder, it only contains one valid DebugView.log file which we are currently checking.
We actually expect various diagnostic logs to further analyze the issue on your side.
spacedesk Driver Console app generates a diagnostic folder name like “2023-04-12-xxxxx-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).
Can you please try again the steps above and send a new logs?
By the way, is auto-reconnect enabled on your viewer settings?
Hello!
The tablet is Samsung Galaxy Tab 2 10.1 3G, running some Android 6.0.1 build of AOSP (custom ROM, the stock one is way too outdated to use)
The phone is vivo Y12, running Android 11 build of FuntouchOS (stock ROM)
I tried both WiFi and USB connections, but I get the same result and on both devices. Can’t exactly tell the speed of internet connection, but my tablet is very old and so I can only broadly say that it’s slow. Phone is more or less modern, should be pretty fast.
Hope this helps, will wait patiently for a reply!
– HiLord Reilo
I have some weird issues with these forums as well….
Hello!
It happens regardless of connection type and on both devices that I own.
Tablet is Samsung Galaxy Tab 2 10.1, running AOSP Android 6.0.1. It’s pretty old and has a pretty slow internet connection. Don’t know the exact values.
Phone is vivo Y12, running FuntouchOS Android 11
– HiLord Reilo
(Once again, sorry if it’s a duplicate post. The first one did not appear on my side after I sent it :/ )
Hi @dave_25
You can easily test the auto-reconnect feature, just switch OFF the spacedesk via spacedesk Driver Console app and the app should try to auto-reconnect to the server (showing “Disconnected – Reconnecting to 192.168.xx.xx in the viewer screen), and when you switch back ON it should reconnect properly.
Hi @dave_25
There’s an Auto-reconnect option in the iOS viewer Settings -> Connection.
Have you tried enabling it?
hi @lea,
thanks for your quick reply and yes, you are assuming right 🙂 both machines are windows 11 machines. client side has the ms store version 0.0.26.0 installed, which has been installed by 31.03.2023. i followed the given instructions above and noticed it takes up to a minute to establish a connection between server and client machine when diagnostic mode is on. usually this happens in less than 3 seconds. and after connection the time until the first interruption was much longer than.
please find the logs attached to this post.
thanks for taking care of this issue.
peter
ps: i have encrypted the file as i am not sure the logs contain any private data. please advise how to send you the encryption password. thank you.
Hi @yusuf42,
Unfortunately, we do not hand out APKs individually.
As an alternative to Google Play Store, you can also try to download spacedesk for Android from the Amazon Store.
Download link to Amazon Store is available on our website’s download page – https://forum.spacedesk.net#download.
Hi @jastamm,
Please make sure that Videowall mode is OFF on your primary machine via spacedesk Driver Console.
By the way, which Windows Viewer app are you using?
Is it the Windows 7 Viewer desktop version 0.9.41 or Windows 10 Viewer v0.0.26.0 from Microsoft Store?
Hi @el_viejo,
Thank you very much for reporting this issue.
I assume your secondary machine is also Windows, then can you please tell us which Windows Viewer are you using?
Is it Windows 7 desktop version 0.9.41? Or Windows 10 Viewer version 0.0.26.0 from Microsoft Store?
In any case, did you also update to latest spacedesk Windows Viewer app?
If all sides are already updated and the disconnect still persist, could you please provide us the diagnostic logs of the disconnect issue?
Just follow the steps below:
– open spacedesk Driver Console -> Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your viewer app and wait for the disconnect issue to happen
– switch Diagnostic Collection OFF
– click “Save All Information button” (in case it shows a message box, just click No to proceed).
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
Hi @hilord,
Is this only happens in this particular game/s?
Can you please tell us what game app are you using so we can try and reproduce it.
Can you please verify if this multi-touch issue also happens in general not just in games e.g. zoom in/out on a web page, drawing in MS Paint app with 2 or more point fingers.
Thankyou Marcel. i have a ch flightsim yoke used with MSFS 2020. Cannot remove it because i am using it. I will try contacting them.
Has any one else out there managed to get it sorted. I remember reading some other posts where ch users were having the same problem.
Thankyou
Replying to my post 12696 to try send minidump again
agreed, 100%
I just found the app, works perfectly except. Second screen controlling the PC is a deal breaker.
1st, in general, the added threat surface (potential for misuse) means there are far fewer places I would deploy spacedesk.
My particular use case: Screen mirroring.
Our computer operator is running an alpine ski race: that is, they are entering racers into the software connected to start and finish which provides us with results.
A live announcer views a mirrored screen so they can announce results over a public address system.
Currently we use full size second monitor.
Because we setup/teardown frequently, we are hoping to use a tablet as second display.
The tablet can go in the backpack with the laptop, saving us having to lug a desktop monitor around.
I can think of a dozen other use cases where it would be preferred to have view only.
@jonathana suggestion to be able to disable from either client or server is perfect. Hope this can be implemented. We don’t race again until 2024, so perhaps we can use SpaceDesk.
Hi @cavogaro,
For clarification, so you want to mirror your main monitor screen to your other Android TV screen, right?
If this is the case, it is possible, just that Windows Display Control Panel/Settings user interface does not support it.
This applies to spacedesk and all other displays.
We suggest the workaround steps below to mirror your main monitor to all your Android TV screens.
1. connect your 2 other Android TV, so the setup will be something like this:
— Android TV #1 – main screen (1920×1080)
— Android TV #2 – extension (1280×780)
— Android TV #3 – extension (1280×780)
2. Open spacedesk Driver Console and enable Videowall mode
3. Assign all clients connected to Video Wall.
— You will see on Connections -> Active (2 connected), 2 Android TV clients connected, click one of them, then click the Videowall tab in the right panel
— In Wall Index box, enter any value e.g. “1”, then it will create a Video Wall1 underneath CONTROL
— Change the dimension (Width:Height) of the client from 1280×780 to 1920×1080
— Then right-click the other Android TV client below, then select “Assign to Wall1” and also change its dimension too
4. Change dimension of Video Wall1, by clicking it underneath CONTROL, set the Size (Width:Height) to 1920 : 1080
5. Open Windows Display Settings, and you will see an extended display (this is the videowall 1), switch it to Duplicate the main display.
You can do it via Display switch (Windows logo + P hotkey) then select Duplicate.
I have 3 identical AndroidTV two of then are extended desktop, wired with utp cable throught a switch, the main TV has a resolution of 1920×1080 at 60hz, the others one have a resolution of 1280×780 at 30Hz
What do I have to do to put all the extended screens equal to the main one?
Thanks
Hi @bugmenot,
spacedesk Pro license will be available very soon. No specific date of release yet.
As for your other question, creating a virtual display without spacedesk client connection is not available in the current spacedesk BETA version.
But there’s a workaround to create a virtual display (without connecting from secondary client).
Option #1: Use HTML5 Viewer page to connect locally. Just open a web browser e.g. Microsoft Edge on your primary machine, then go to http://viewer.spacedesk.net/ and connect to the localhost’s IP address or 127.0.0.1. Keep in mind that spacedesk only allows 1 HTML5 Viewer connection at a time.
Option #2: Connect a secondary client at first to attach a virtual display and persist it. To do this:
– open spacedesk Driver Console and switch ON Videowall mode
– set Videowall disconnect delay to -1 (equivalent to infinite)
– connect a spacedesk client first and disconnect it immediately, you will notice that the secondary display will persist (check it in Windows Display Settings). It will only detach once you reboot your machine or switch OFF spacedesk Driver or Videowall mode in spacedesk Driver Console app.
I can connect using my PC’s hotspot however the connection is quite laggy compared to using a regular network. No third-party firewalls, VPNs, it’s set to a private network. The network is a hotel/apartment network where I have to login through a portal however both machines are logged into the 802.1x network.
Having an issue when trying to connect to my Macbook Air using the HTML5 Viewer. Hadn’t had this issue before until using the current network I’m on. I get the error: “Could not connect. Connection Timeout. Make sure your Server-IP is correct.” I’ve uninstalled, reinstalled, etc on the host machine (Windows 10 PC) and cleared Cache, etc on 2nd machine (Macbook). As I mentioned, had not had this problem until using it on this current network.
When will we be allowed to buy a personal copy of this (hopefully permanent license)? I would’ve bought it already had there been an option to do so.
Also, a question:
Would it be possible to integrate a function to enable a virtual desktop on the same computer without having to open two programs? I know this program is geared for remote virtual desktops, but it’s useful for me to just create a secondary virtual display on my computer without any external client. Why you may ask? Cause I use this with VR and virtual desktop application, so I don’t need to see the virtual desktop anywhere else except on my VR
In a case such as this, it would probably be more efficient to not have to route the virtual desktop through 127.0.0.1, since it’s all on the same computer anyways (also, no viewer is needed in such a case, so I can save computer resources)
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該主題由
bugmenot 於 1 years, 6 months ago 修改。
Hi @kyun,
Can you please tell us what page are you trying to load with spacedesk’s port (28252)?
Are you trying to load/open the spacedesk HTML5 Viewer page via web browser?
Are you trying to connect spacedesk locally via HTML5 Viewer?
Can you maybe send us the screenshot/s of what you are trying to do?
Hi @flyingace63,
Thank you very much for sending the diagnostic logs.
Based on the logs:
1. You have a detached secondary display.
Have you tried attaching it via Windows Display Settings -> Multiple displays -> Extend/Duplicate display?
2. As for disabling the Virtual Desktop & Virtual Desktop Streamer, please also try to uninstall it (then switch spacedesk Driver OFF-ON via spacedesk Driver Console) and check again with spacedesk.
Hi @patatowarz,
Unfortunately, spacedesk does not support connection of 2 Windows PC via type C USB cable.
Hi @jjjjj,
Thanks for sending a new diagnostic logs.
Could you please try the following:
– Uninstall the spacedesk Driver via MSI -> Remove or Windows Control Panel
– Download Microsoft Troubleshooter here: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed.
— Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Uninstalling.
— If “spacedesk Windows DRIVER” is not on the program list, just select “Not Listed” then paste the product code of the spacedesk Driver here: {8CC439D9-62A0-40F1-AD10-69C0212A3A6F}
After the steps above, please reboot your primary machine, then try again to install the latest spacedesk v1065 msi installer and check if the problem still persist.
I don’t, but I figured out what is going on. The issue is with f.lux, an app that automates a night-light like feature. They also had issues with other virtual/secondary display apps like displaylink. It looks like that in that case it is an issue with display link, check this example: https://www.displaylink.org/forum/showthread.php?t=68201
Do you think that is an issue with spacedesk or with f.lux? Can I help in any way?
Hi @freakymood,
Did you follow the instruction on the chapter – Direct USB Cable Connection (Android only) in the user manual https://forum.spacedesk.netuser-manual/#item_11689 ?
Do you have USB debugging enabled on your android phone?
If yes, can you please try to disable it and try again with spacedesk Android USB cable connection.
If the suggestions above did not help, please send us the diagnostic logs, just follow the steps below:
– open spacedesk Driver Console -> Diagnostics page
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button (if dialog box appears, just click No to proceed)
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.
FYI: spacedesk connection via direct Android USB cable connect still uses JPEG encoding not H264.
I am using my processor as graphics card, and I see that, if I connect my phone to spacedesk with new android usb support then it can use h264. But I can’t connect my android phone to windows. I restarted my phone, and windows, and unplug usb and plug again, but nothing works. I can use usb tethering but If I use usb tethering it uses jpeg encoder and my processor is working at 100%. I can’t even use my laptop. How to fix this?
