[Haripriya]

i tried it say connection time out

[Haripriya]

I did still no changes

[Haripriya]

the current network is public and the secondary device is ios.

[Haripriya]

It was working fine there was no problem in connecting to the secondary machine. Now in my secondary device, it says cannot detect the server. I have attached the diagnostic file and I have also updated it to the latest version. Adding to the latest version none of the drivers are installed again that was mentioned in my last reply Do look into that to

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[Haripriya]

Files on Windows 10
WindowsSystem32driversUMDFspacedeskDriverHid.dll
WindowsSystem32driversUMDFspacedeskDisplayUmode1_0.dll (for Windows 10 version 1607 – 1703)
WindowsSystem32driversUMDFspacedeskDisplayUmode1_2.dll (for Windows 10 version 1709 – above)
WindowsSystem32driversspacedeskDriverAudio.sys
WindowsSystem32driversspacedeskKtmInputMouse.sys
WindowsSystem32driversspacedeskDriverBus.sys

Files on 64 bit systems only
WindowsSysWOW64spacedeskHookUmode.dll

I found these in your documentation

None of these drivers are installed on my computer I checked with my device manager will that be a problem if do please rectify I believe it is the problem for the download because it should be automatically downloaded from your side I guess. i did try repairing the space desk but nothing changed

[Haripriya]

i did try the new version i believe there is no change in the status

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[Haripriya]

Hi was there any solution u got for your problem. Because I am facing the same issue it was working fine but it is not able to connect to primaryserver

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