[el_viejo]

i installed the 1.0.70 over 1.0.67. update went smooth. since then normal operation, no high cpu load occured so far. thank you very much.

[el_viejo]

hi christian,

there is no special event triggering the high cpu load. it just occurs by the time while displaying just a static windows desktop. spacedesk viewer quality settings: image quality 100, encoding color depth: high color quality, slow speed (yuv 4.4.4), custom fps rate: 60 fps. the spacedesk server machine is a dual gpu (intel hd graphics 530 + nvidia quadro m4000m). as i am currently back on 1.0.67 i will post screenshot of the high cpu load plus diagnostics data later on.

[el_viejo]

hi @lea, since the release and installation of v1.0.67 i was able to switch back from windows 7 client version to the ms store version of spacedesk viewer without any unexpected interruptions. so the issue is closed. thank you very much.

[el_viejo]

yeah, it worked finally. but this is kind of generating work your me and for you as well. renaming the files parts… anyway, i hope the logs are of use for you.

[el_viejo]

and here we go again, hoping the .zip extension will be accepted…

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[el_viejo]

wow, i use 7-zip in order to split the files in 512k parts but it seems your webserver and 7-zip talk different in terms of digital units 🙂 so i reduced the parts file size down to 460k.

• This reply was modified 1 year, 7 months ago by el_viejo.

[el_viejo]

hi @lea,

so here we go with the 3 parts of the second set of logs.

by the way, here’s my observation using the windows 7 version of spacedesk viewer: since switching from the store version to the windows 7 version no disconnections have been occured, not a single one 🙂

best regards
peter

[el_viejo]

hi @lea,

thank you for the quick reply. at the moment i am performing a second run in order to get the mentioned log folder. then i will switch the spacedesk viewer back from the ms store version to windows 7 version 0.9.41.

best regards
peter

ps: can you advise in which directory i am supposed to find the folder “2023-04-xx-xxxxx-spacedeskRuntimeDiagnostics”?

[el_viejo]

@lea, there seems to be a problem with the support forum. i have replied this morning before 9:47 our local time but my post is not displayed. when i try to send it again i get the message, this post already exists. the same for my post directly above this one. in order to fix the upload error due to exceeding the maximum file size limit i tried to upload the file divided in 3 parts. i am able to edit my post and attach the 3 parts but after sending it nothing happens but showing the old post with the upload error.

[el_viejo]

hi @lea,

please find attached the complete logs of my second try. there must be something i have missed during the first try. anyway now the mentioned folders/files are included. please use the formerly given password for decryption.

best regards
peter

ps: i will check how spacedesk viewer windows 7 0.9.41 is doing and give you feedback here.

[el_viejo]

hi @lea,

i just sent the password to the given email address.

best regards
peter

[el_viejo]

hi @lea,

thanks for your quick reply and yes, you are assuming right 🙂 both machines are windows 11 machines. client side has the ms store version 0.0.26.0 installed, which has been installed by 31.03.2023. i followed the given instructions above and noticed it takes up to a minute to establish a connection between server and client machine when diagnostic mode is on. usually this happens in less than 3 seconds. and after connection the time until the first interruption was much longer than.

please find the logs attached to this post.

thanks for taking care of this issue.

peter

ps: i have encrypted the file as i am not sure the logs contain any private data. please advise how to send you the encryption password. thank you.

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[el_viejo]

according to my geforce experience app i have installed the most current version:

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[el_viejo]

hi lea,

after digging a little deeper into this issue all seems to be a local problem here with my machine. i have a software called WinSize2. it recognizes a certain programs window size and position and restores size and position in case the program does not do this by itself. somehow i have accidently configured WinSize2 to maximize the spacedesk server about windows. after deleting this setting in WinSize2 everything is fine.

issue can be closed. sorry for that.

best regards
peter

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