Random Disconnects

[schloske]

Hello, I recently installed Spacedesk and I am very excited about the productivity potential. I have been having problems since I installed it though. My secondary monitor randomly disconnects. Sometimes it is very frequent (every minute or so) and sometimes it stays connected for longer times (30-45 minutes max). My main device is a Surface Go 2, and my secondary monitor is an iPad (6th generation). Any ideas of what I can do to stabilize the connection?

[spacedesk Lea]

Hi @schloske,

We are currently working on the possible fix for this issue.

Can you please verify if it disconnects only when there’s no screen update on the viewer screen?
Maybe open a task manager window or play a video (or any other window that is continuously updating) and put it on the viewer screen and check if random disconnect will occur.

Looking forward to your feedback.

• This reply was modified 1 year, 6 months ago by spacedesk Lea.
• This reply was modified 1 year, 6 months ago by spacedesk Lea.

[spacedesk Lea]

Hi @schloske,
New spacedesk Driver v1067 is now available on the web – https://forum.spacedesk.net.
This new version includes the fix for the frequent disconnect issue on your side, please try and let us know your result.
Looking forward to your feedback.

[Author]

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