Forum Foren spacedesk Discussions Random Disconnects

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  • #12840
    schloske
    Teilnehmer

    Hello, I recently installed Spacedesk and I am very excited about the productivity potential. I have been having problems since I installed it though. My secondary monitor randomly disconnects. Sometimes it is very frequent (every minute or so) and sometimes it stays connected for longer times (30-45 minutes max). My main device is a Surface Go 2, and my secondary monitor is an iPad (6th generation). Any ideas of what I can do to stabilize the connection?

    #12843
    spacedesk Lea
    Administrator

    Hi @schloske,

    We are currently working on the possible fix for this issue.

    Can you please verify if it disconnects only when there’s no screen update on the viewer screen?
    Maybe open a task manager window or play a video (or any other window that is continuously updating) and put it on the viewer screen and check if random disconnect will occur.

    Looking forward to your feedback.

    • Diese Antwort wurde geändert vor 1 Jahr, 3 Monaten von spacedesk Lea.
    • Diese Antwort wurde geändert vor 1 Jahr, 3 Monaten von spacedesk Lea.
    #12863
    spacedesk Lea
    Administrator

    Hi @schloske,
    New spacedesk Driver v1067 is now available on the web – https://forum.spacedesk.net.
    This new version includes the fix for the frequent disconnect issue on your side, please try and let us know your result.
    Looking forward to your feedback.

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