A blue screen occurs after connecting the second screen.

[Mintt]

I’m going to use Spacedesk for the first time today
After connecting my tablet and PC with C to A cable
I was preparing to use it
2nd time after setting up
The mouse pointer on the monitor, the touch function, and the screen display are displayed
All worked fine, but the second monitor stops and disconnects a few seconds later as soon as the setting window on the first monitor is moved to the second monitor
As soon as I tried to disconnect from my PC because the function didn’t work, I got a blue screen.
After that, I reconnected the tablet and changed the magnification from 175% to 100%, but the same thing happened again and the blue screen occurred.

Can anyone help? I don’t know why this is happening.

I will enter additional information for those who will help me.

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Blue Screen Error Code:

STOP Code : DRIVER_IRQL_NOT_LESS_OR_EQUAL

Failed: VBoxMouse.sys

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Tablet Model: T40_Plus_KR
CPU : AMD Phenom(tm) II X2 550 Processor
RAM : 16GB
GPU : NVIDIA GeForce GT 1030

virtualization:enabling

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[spacedesk Renz]

Hi @mintt,

this issue is caused by Oracle VirtualBox, not spacedesk. We could verify that it even happens without spacedesk installed. You can read up more information here.

To resolve this issue, open Control Panel, then click on Programs and Feaures, uninstall “Oracle VM VirtualBox Guest Additions” then restart your PC.

Let us know if this fixes your bluescreen problem. Thank you!

• This reply was modified 2 months ago by spacedesk Renz. Reason: Additional info

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