Forum › Forums › spacedesk Discussions › Can’t Download › Reply To: Can’t Download
June 21, 2022 at 2:25 am
#8318
spacedesk Lea
Keymaster
Hi @piecat,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log and setupapi.app.log files located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.