[afalout]

Hi

>> so touch is not working on both win7 and win10 viewer is that correct?

Correct. And it it not a coordinate problem, as long press on the desktop should always pop up rightclick menu regardless of the location I can see little circles around my finger so clearly Windows is receiving input.

>> Could you maybe you please send us the Diagnostic logs of this Issue?

Attached

>> also, after following the steps, could you try again if the touch screen would work this time?

No it still does not work.

Thanks for your help.

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[afalout]

Hello

I have the same problem. I use two Microsoft Surface Pro tablets, and I’m trying to get the server side to be in Landscape and the client in Portrait. The client side works OK in Landscape but I cannot get it to show correct Portrait orientation in any ways I tried – and I tried many. Its almost always flipped in the wrong direction and/or stretched, in every combination you can think of – just not the correct one.

Server is W11, client W10. Client app is from the MS Store.
I did not try the W7 client as I did not know it would work on W10. Should I?

BTW, touch does not work at all on the client.

Any help is appreciated.

[Autor]

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