The screen extension

[Dmutro]

Дізнавсь недавно про цю програму, працює добре. Але чомусь не хоче працювати з розширенням екрану(проблема- мигають два екрани, також пробував на телефоні також мигає), а дублювати на два екрана робить добре. (Ukraine)

I recently learned about this program, it works well. But for some reason it does not want to work with the screen extension (problem – two screens are flashing, I also tried it on the phone, it also flashes), but duplicating on two screens works well.

[spacedesk Lea]

Hi @dmutro,

If your primary machine is Windows 10/11, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and switch to extension mode and wait for the screen flickering to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Autor]

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