Forum Foren spacedesk Discussions SLOW PERFORMANCE 4second lag time

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  • #26610
    jsmasterson
    Teilnehmer

    I have a wired connection with 40gbps usbc chords, going to 3 tablets and the lag time is 4 seconds long……the WIFI connection is faster but still laggy, and nobody like lag, so I used wired for the reliability. The PC has 8g 128 g interface and is made for muiti monitor setups. Could it be the tablets not being powerful enough to produce the desktop PC????? The wireless connection is way faster but I dont want any LAG…my other setup works perfectly.

    PLEASE HELP

    THANKS
    -James

    #26659
    spacedesk Christian
    Administrator

    Hi jsmasterson,
    -are you using USB 3.0?
    -what model is your tablet?
    -could you clarify if all 3 tablets are experiencing lags?
    -could you also clarify this statement „my other setup works perfectly.“ is this also using usb? what type and tablet model?

    #26711
    jsmasterson
    Teilnehmer

    Hey man,

    Pritom L7 tablets, 2gs ram 32g storage.
    It works just as intended for about 5 seconds, no lag then all the sudden, it has a heart attack and slows to a crawl. would the DVM allocation have anything to do with it, its a brand new 8g 256g GMTec mini designed for multiple monitor interface its got 4 3.0 ports and 2 HDMI ports.

    I looked at theadvanced display setting and the dedicated video memory is only at 128gbps when I know that 2.0 USB is capable of 480gbps…Please help, its so weird and frustrating.

    Is it my graphics card. how do I send you a Diognostic??

    My other rig, is a micro pc build with 5 tablets connected with 2.0 USB…no lag whatsoever.

    I actually got 3.0 chords for this build and as I said it works smoother than the 5 screen rig for 3 seconds……

    #26722
    spacedesk Lea
    Administrator

    Hi @jsmasterson,
    Could you please check the memory and CPU usage of spacedeskService in your task manager when it starts to lag?
    For further analysis, please send us the diagnostic info via spacedesk Driver Console -> Diagnostics (make sure to download first the Debug View).
    – switch Diagnostic Collection ON (check)
    – Connect your spacedesk Viewer app and reproduce the lag problem
    – switch Diagnostic Collection OFF (uncheck)
    – click „Save All Information“ (if dialog box appears, just click NO)
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26739
    jsmasterson
    Teilnehmer

    Hey brother I hope this is it, Im going to send a couple since I finally figured out how

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    #26741
    jsmasterson
    Teilnehmer

    Im nnot surewhich is correct.

    This is with one wired and 2 LAN style or the other way round. It work pretty good honestly with the loacl area hotspot connection, i just want the wired to work ,cuz its stillkinda laggy

    #26742
    jsmasterson
    Teilnehmer

    maybe this? this is with one wired and 2 LAN style just to see the performance difference.
    It took me a year to do this because of the ChOp Chop chop ieness. THANKS FOR YOUR HELP PLEASE LET ME KNOW IF I DID IT RIGHT

    -James

    #26743
    spacedesk Lea
    Administrator

    Hi @jsmasterson,
    Thank you very much for attaching the spacedeskDiag.txt file, we are currently checking it.
    Unfortunately, we cannot download the DebugView.log file.
    Please send us all the log files (this includes DebugView.log, etc.) collected in the folder, just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    #26744
    jsmasterson
    Teilnehmer

    Maybe this one?? jeeez sorry pal thanks for your help

    #26745
    jsmasterson
    Teilnehmer

    maybe??

    #26746
    jsmasterson
    Teilnehmer

    FAAACKKK llol

    #26747
    jsmasterson
    Teilnehmer

    AGainn

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    #26749
    jsmasterson
    Teilnehmer

    HOlt shit! I think I got it

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    #26751
    jsmasterson
    Teilnehmer

    HOlt shit! I think I got it

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    #26753
    jsmasterson
    Teilnehmer

    Picture of what Im trying to do
    Top 5 is the reliable wired rig with 8inch tablets
    the bottom 3 are 7 in tablets that can fold up and be portable

    #26754
    jsmasterson
    Teilnehmer

    Picture of what Im trying to do
    Top 5 is the reliable wired rig with 8inch tablets
    the bottom 3 are 7 in tablets that can fold up and be portable

    #26755
    jsmasterson
    Teilnehmer

    JESUS
    MAybe this one will work

    #26757
    jsmasterson
    Teilnehmer

    …..

    #26758
    spacedesk Lea
    Administrator

    Hi @jsmasterson,
    Thank you very much for sending the diagnostic logs.
    We are currently analyzing it.

    In the meantime, can you please tell us the model and specs (Android version, RAM, storage, etc..)
    ..of the tablets with GOOD performance
    ..of the tablets with SLOW performance

    • Diese Antwort wurde geändert vor 7 Monaten, 3 Wochen von spacedesk Lea.
    • Diese Antwort wurde geändert vor 7 Monaten, 3 Wochen von spacedesk Lea.
    #26762
    spacedesk Lea
    Administrator

    Hi @jsmasterson,
    Another possible reason is maybe cable problems?
    Are you using USB type C cable? Can you maybe try other cable connectors?

    #26769
    jsmasterson
    Teilnehmer

    All pritom. 8 inch and 7 inch. The screenshot is of the 7’s same OS for the 8inch. That’s why sooooo weird. It’s just a smaller screen..,..BY AN INCH

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    #26771
    jsmasterson
    Teilnehmer

    Any news broski? Iv been fiddeling allllllll day. To no avail. It’s symptomatic of a traditional computer freeze it just glitches and skips and chops like all the sudden it’s being overloaded with too much which doesn’t really make a whole lot of sense the other 8 in do just fine could it be the coloring like it’s working too hard to display the picture on the tablet or it’s working too hard to shrink down the picture???

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