Suchergebnisse für ‚1‘

[andyc]

Just tried to install SpaceDesk on my win10 pc. Install fails with the following log message

Call: 12/17/2021 16:55:3 Build: Dec 16 2021 13:23:43 v1025
>>> SpacedeskSetupCustomAction::_tWinMain -preInstallCheck_W10
>> ActionServiceUninstall spacedeskDisplayKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exist.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDisplayKmode!
>> ActionServiceUninstall spacedeskDispKmode
ServiceManager::ServiceOpen OpenService failed! 1060 Service does not exist.
ActionServiceUninstall: ServiceEnableAccess failed on spacedeskDispKmode!
>>> LegacySetupUninstall

[long]

tôi không thể đièu khiển máy tính bằng điện thoại sau khi cập nhật lên window11

[spacedesk Lea]

Hi @jdmusic,
spacedesk can support up to 16 viewer connections as long as your Windows 10/11 primary machine’s resources can handle all the connected displays.
If you have Windows 7/8.1 primary machine, it can support up to 3 viewer connections.

[spacedesk Lea]

Hi @liamctng,
Thanks for sending the diagnostic logs.
Do you have any 3D application currently running while connecting the spacedesk?
Do you have Nvidia ShadowPlay enabled?

Could you please try our most recent spacedesk Driver v1.0.25 and if problem still persist, please use the spacedesk Driver Console -> Diagnostics utility to generate the complete diagnostic logs.
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

• Diese Antwort wurde geändert vor 2 Jahren, 8 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @kolec_,

Thanks for sending the complete diagnotic logs.

splashtop Windows 7 legacy WDDM driver (lci_proxywddm) is still installed on your Primary Machine.
splashtop Wired XDisplay seems to leave garbage behind.
splashtop Wired XDisplay seems to fail uninstalling their Windows 7 legacy WDDM driver on Windows 10.

Funny: Why does splashtop WiredXDisplay even install such a broken Windows 7 legacy WDDM driver on Windows 10 in the first place? Their own product isn’t even using it…

To remove this left behind splashtop Windows 7 legacy driver on Windows 10, just run Command Prompt as Administrator then type the command:
sc delete lci_proxywddm press enter
Then reboot your primary machine and try again with spacedesk.

[Carl Johnson]

Just installed the host app in windows 10. remote is the iPad Air 15.1 IOS, can once both are running I can use mouse to transfer the window from the pc to the iPad but at present only the mouse cursor will work on the iPad, which means constantly going left to right trying to find the cursor on the iPad and going from there. I’ve gone into the client setting to „input devices,“ enable touch screen contro is on, and both absolute or relative touch don’t do the trick. Any suggestions?

[Kolec_]

I am using version 1.0.24, but I forgot to wait befor compressing and sending files. Here is every file.

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[spacedesk Lea]

Hi @kolec_,
Thanks for sending the diagnostic logs, but unfortunately there are important log files that are missing (e.g. spacedeskDiag.txt, DebugView.log, spacedeskSetup.log..etc).
Are you using the most recent spacedesk Driver v1.0.24?
Could you please check for this file: C:\Users\Public\Downloads\DebugView.log.
If you can find it there, please send it to us.
Or if you can try again with the collection steps and able to collect the necessary logs, that would be helpful.

[spacedesk Lea]

Hi @james-wong,

Thank you very much for sending the diagnostic logs.

splashtop Windows 7 legacy WDDM driver (lci_proxykmd) is still installed on your Primary Machine.
splashtop Wired XDisplay seems to leave garbage behind.
splashtop Wired XDisplay seems to fail uninstalling their Windows 7 legacy WDDM driver on Windows 10.

Funny: Why does splashtop WiredXDisplay even install such a broken Windows 7 legacy WDDM driver on Windows 10 in the first place? Their own product isn’t even using it…

To remove this left behind splashtop Windows 7 legacy driver on Windows 10, just run Command Prompt as Administrator then type the command:
sc delete lci_proxykmd press enter
Then reboot your primary machine and try again with spacedesk.

• Diese Antwort wurde geändert vor 2 Jahren, 8 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @looping,
Thanks for sending the spacedeskDiag.txt.
There are some important diagnostic logs that are missing for us to analyze the issue.
Could you please try with the latest spacedesk Driver version 1.0.24 (from our website), then if problem still persist, please follow the step below to get a complete diagnostic logs:

– Open the spacedesk Driver Console window
– On the Diagnostics‘ right side panel check „with Debug view“ box
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[Looping]

Hi guys,

I keep getting this error on the displaying device. It also says the Error Information is 0-5-8
I attached the log from the console. Hopefully someone know what to do with it. I would be happy about any help!

I have the console version 1.0.23 on Windows 10 64bit, and the App Version 0.9.88 on Android 6.0.1.

Best regards and thanks in advance

Looping

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[spacedesk Lea]

The new On-Screen-Menu for spacedesk Android Viewer had to be introduced for input needed and settings to be changed while staying connected and while showing a remote display monitor screen.

Currently:
– On-Screen-Keyboard (toggle on and off)

In the very near future:
– Audio Speaker-Output (toggle between Primary Machine and Secondary Machine)
– Zoom-in on parts of the screen and rotate screen or parts of the screen (using pinch touch gestures)

Why was this On-Screen-Menu introduced now? It had to be introduced for two reasons:
1. After the recent release of spacedesk multitouch feature, we could not use touch gestures any more to enable/disable On-Screen-Keyboard.
2. We needed to make On-Screen-Keyboard feature available on Android-TV as well. On Android-TV no touch gestures are avaialable to show/hide the On-Screen-Keyboard.

FUTURE PLAN:

Currently we are planning to keep the On-Screen-Menu exactly as it is (can be disabled and will remember its minimize state).
We just intend to add two more menu items:
– „Audio Speaker“
– „Zoom, Shift and Rotate Screen“

PLEASE FEEL FREE TO COMMENT, DISCUSSAND SUGGEST IMPROVEMENTS

• Dieses Thema wurde geändert vor 2 Jahren, 8 Monaten von spacedesk Lea.
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[crumbag]

Hi,

I have a somewhat tricky situation whereby 2 devices needing to connect are on different subnets. I’ll try explain in detail my current network topology.

PC (spacedesk server) – 10.10.69.8/24 (Static IP)

iPad (spacedesk iOS client) – 10.10.70.14/24 (DHCP assigned)

I have a firewall application (Kaspersky) on my PC as well as a physical firewall (pfsense) controlling all my subnet traffic and rules.

I added a firewall rule for my iPad’s subnet to allow TCP Port 28252 direct to my PC. Looks like this [ Allow TCP 28252 from 10.10.70.0/24 to 10.10.69.8]. I disabled the application firewall (Kaspersky) for testing purposes so it wouldn’t cause me problems with the rules configured in pfsense.

The PC and iPad can ping each other. I also have an app called Touch Portal on the iPad which allows me to send hotkey commands to my PC, which works fine after adding a similar rule in pfsense, only this time adding 2 ports required by Touch Portal. So I know I am configuring the firewall correctly, but for some reason when I manually add the server IP address in the iPad spacedesk app, it gets stuck on „Manually adding IP: 10.10.69.8. IP validation in progress“.

Are there any other ports I need to add to make this work other than 28252?

Thanks,

[spacedesk Lea]

Hi @primera,
Please try to uninstall using this old MSI version 0.9.17.
https://www.dropbox.com/s/wh6ve5vbvdmvyeq/spacedesk_driver_Win_10_64_v0917_BETA.msi?dl=0

[Ali Motisi]

Thank you, I’ve also attached the logs. I look forward to the updated version for Windows 10.

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[spacedesk Lea]

Hi @zorpheus,
When spacedesk expires, it will continue to work but will show black and white display (same as your screenshot).
Please make sure that you have an updated spacedesk Driver (v1.0.23) from https://forum.spacedesk.net.

[Zorpheus]

Hello! Well recently i bought a desktop PC and i still have no monitor, thats why i downloaded spacedesk, to use my laptop as desktop pc’s primary monitor. I managed to make it work but the spacedesk is displaying the colors in black and white.

My laptop is
Intel(R) Celeron(R) CPU N3350 @ 1.10GHz 1.10 GHz

And my desktop pc has no video card on it.
Its a core i5 third gen 2.90 GHz

All i need is to make it colorfull.

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[partnerdisplay]

Is there a way to setup automatic updates for the Spacedesk server?
I was using spacedesk on my windows 10 PC with an iPhone as the secondary viewer device. Recently my phone updated the spacedesk viewer app and then I couldn’t connect to the spacedesk server. When I downloaded the latest spacedesk server and „updated“ it everything works. Is there a way to setup automatic updates or perhaps have Windows update do it? Under windows update I do have the „Receive updates for other Microsoft products..“ turned on but that didn’t do the update to spacedesk.

Thanks

[spacedesk Lea]

Hi @stern,
Fix for the BSOD upon pen input (in iPad) is now available in the most recent spacedesk Driver v1.0.22, please try it.
Looking forward to your feedback.

[RB]

So – trying the Win10 Hotspot as the wifi connection to the tablet…. it does work, and with the adjusted ‚timeout‘ I’m not getting the flicker of any windows open on the tablet screen jumping back to the main screen if the connection dies.

However – mouse response (and keyboard response) times on the tablet are still ’slow as the molasses in winter‘. It’s almost unusable and makes the whole exercise pointless.

For something that is supposed to ‚just work‘, and in the past DID ‚just work‘, it’s rather disappointing to say the least. 🙁

[kong]

在中国，我们无法使用谷歌应用商店及亚马逊应用商店，所以导致不能下载手机端的应用，建议在本网站上直接可以下载，不使用第三方应用商店

[spacedesk Marcel]

The application did not exit. Connection over the network is successful. It is currently showing a black screen („Display Off). This can have two reasons:

1. Is the additional display detached from Windows Desktop? Please check Windows Display Control Panel. If detached, then it can be attached for mirroring the existing display or extending the desktop by this additional display.

2. Possibly an error has occured. Maybe an incompatible product (e.g. splashtop WiredX Display) is installed?

Please also check chapter „Troubleshooting“ in the instruction manual https://spacedesk.net/user-manual/

• Diese Antwort wurde geändert vor 2 Jahren, 9 Monaten von spacedesk Marcel.

[spacedesk Marcel]

Such „mouse cage“ functionality is not supported by spacedesk. There are various 3rd party utilities to do this. Just google for something like „mouse cursor lock software for Windows 10“. Please let us know which one of these tools works best for you. Other users are ocasionally asking similar questions.

[Ali Motisi]

I’d like to use a Surface Studio 2 as a second monitor from time to time but the highest resolution I can see from settings is:

4096 x 2160

Is there anyway to support the 4500×3000 resolution?
Also, where does spacedesk save the configuration? Is there any way to edit the configuration file with a text editor?

Thanks,
Ali

[spacedesk Nicole]

Hi @bbkrista,

Based on spacedeskDiag.txt that you’ve sent, our diagnostics collection already created the 2021-11-20-172957-spacedeskRuntimeDiagnostics folder in C:\Users\Administration\Downloads\.
Please send us this 2021-11-20-172957-spacedeskRuntimeDiagnostics folder (zipped) to further analyze the issue.

• Diese Antwort wurde geändert vor 2 Jahren, 9 Monaten von spacedesk Nicole.

[spacedesk Marcel]

We cannot test and analyze all Nvidia driver versions. All we know are the Nvidia driver versions of reported bluescreens. They all were below 461.09 (released: 2021.1.7). Thus we assume that any Nvidia driver version equal or higher than this should be save.

[spacedesk Marcel]

Please check the instruction manual https://forum.spacedesk.netuser-manual/
Look at the chapters below

TROUBLESHOOTING
– Known Issues, Problems and Limitations
– Incompatible Third Party Products

TROUBLESHOOTING
– WINDOWS PC (PRIMARY MACHINE)
– Incompatible Display Hook Driver Detected

Running Windows 10? Then the problem is usually caused by splashtop Wired XDisplay.
Uninstalling it will fix the problem.

[here2stay40]

I would like to know if spacedesk is compatible with mirroring to Realwear Headsets (HMT-1)

[kuraso]

I have a GTX 1050 Ti graphics card and the driver version is 496.76 .
can i have a blue screen?

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[morTimar]

hi

how do you connect the 2 devices, by cabel or wifi?
Cabel would probably be the best.
With wifi you could try to use WIN10 hotspot feature to connect the Win11 device directly to your Win10 wifi what would eliminate the router/access point so the signal has to travel one device less.

[joshlin1999]

As title, my cursor stuck about 1~2 second something when I connect my pc (win 11) to my laptop (win 10) as the sceond screen.
It really bother me because it stuck very frequently.

I’ve tried to reduce image quality, fps rate and so on. but it dosen’t make it better.
Hope if there is any solution for this.

Thanks.

[morTimar]

I believe that it’s what is preventing spacedesk on the tablet seeing the spacedesk client on the laptop. It just ‘doesn’t work’.

Just to be on the safe side. The android device (client app) should see the „server“ (WIN10 driver software) not the client software. I guess you installed it correctly since Wifi is working.

In this post I mentioned my setup and connection process for USB tethering.

If you allowed the installer to adjust the firewall and add spacedesk, it should work.

[RB]

Press the 3 dots in the upper right corner > Input devices > enable/disable as you need.

Ah – that’s good, thanks for pointing me at that.

Question:
The USB tethering can not be setup as “private” network. Please help me understand why that is important since you are using a cable between the 2 devices. What is the concern?

I believe that it’s what is preventing spacedesk on the tablet seeing the spacedesk client on the laptop. It just ‚doesn’t work‘.

In Win10 networking it appears that the ‚public’/’private‘ settings on networks allow differing things to pass through the connection. (I can only comment on what I’ve found and experienced, I’m NOT a network person at all).

About mouse speed, maybe change/reduce the client setting for “Quality / performance” a bit to see if that performs better.
Also you could use your Win10 hotspot functionality to have the shortest possible connection between devices to not have to go through the Access point which could be a limitation.

I’m already at 30fps and approx 60% for image quality.

Will try the hotspot idea.

[morTimar]

Hi RB,

Suggestions:
1) RE Issue 3: Include option on Android App to disable touchscreen inputs.

it’s already there.
Press the 3 dots in the upper right corner > Input devices > enable/disable as you need.

About mouse speed, maybe change/reduce the client setting for „Quality / performance“ a bit to see if that performs better.
Also you could use your Win10 hotspot functionality to have the shortest possible connection between devices to not have to go through the Access point which could be a limitation.

Question:
The USB tethering can not be setup as „private“ network. Please help me understand why that is important since you are using a cable between the 2 devices. What is the concern?

• Diese Antwort wurde geändert vor 2 Jahren, 9 Monaten von morTimar.

[RB]

Environment:
PC: Dell Laptop using Windows 10 Pro v21H1
Tablet: Sony Xperia Z4 (SGP771), Android 7.1.1 (highest available for hardware)

Connection:
WiFi
(USB tether is not reliable due to Windows10 inability to assign tethered network connection as private network, despite best efforts)

Drivers:
Latest drivers downloaded from spacedesk.net within last week.
Android App uninstalled and reinstalled on tablet within last week.

Issues:
1) Regular disconnection issues, more than once an hour.
2) Mouse speed on 2nd monitor is far slower than on main monitor, and thus unreliable.
3) Touchscreen unreliability* means that mouse control on 2nd monitor is unreliable.

* Xperia Z4 tablet does not have oleophopic screen and thus deposits on screen can affect touchscreen by causing phantom inputs.

Suggestions:
1) RE Issue 3: Include option on Android App to disable touchscreen inputs.
2) RE Issue 2: Include some means of adjusting mouse speed on 2nd monitor
3) RE Issue 1: Improve reliability of connection. This Issue did NOT exist 6 months ago.

Please advise on methods to improve reliability of connection.

• Dieses Thema wurde geändert vor 2 Jahren, 9 Monaten von RB.

[spacedesk Lea]

Hi @leopq,
Could you please run devmgmt.msc, click View tab -> Show hidden devices and View by Connections.
Then check if you find any spacedesk devices, please right-click uninstall it, especially spacedesk virtual HID device.
If there’s any devices underneath it, please delete them first before the spacedesk virtual HID device.

If the above suggestion does not help, please go to https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d and download the troubleshooter.
If spacedesk is not on the program list, just select “Not Listed” then paste the product code of v0989 MSI below:
spacedesk_driver_Win_10_64_v0989_BETA.msi: {5BDDEED1-A796-4811-BD50-811C680FF13B}

[spacedesk Lea]

Hi @raya2,
To further analyze the disconnection issue, please download the spacedesk diagnostic script here, then extract it.
https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
This script will start a debug view app to capture spacedesk debug traces.
On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

[Michael Jilg]

Hello spacedesk,
Hello community,

Currently, I’m working to reuse some old surface win rt 8.1 tablets to create a video wall with around 30 to 50 devices.

Question between: Are you able to compile a version for win rt 8.1 – arm-based processor?

The workaround is to use the HTML5 version in the web browser:
A single device is working proper. But as soon I connect a second device, it fails.
Even when I use another computer (for example, win 7 x64).
In the VIDEOWALL engine, the „device“ appears only with one entry: Client ID 1111122222 and witches permanent between the two connected resources (pictures attached).
The server is running on a win 10 x64 machine, and works with other android, apple and windows clients without any problem.

Is there a way to connect multiple HTML5 clients in this way?

Thanks

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[morTimar]

@raya2 you are asking for a USB connection without USB tethering from your Android.

yes, my server is windows & my client is an android device. I want to bring my windows 10 screen to my android device. (It’s an android 10 device)

ok, but you could use USB tethering from your Android WITHOUT actually tethering your Androids internet.
Internet would still be used from your Windows machine. It even works completly without an internet connection.

My setup:
– server WIN10
– client Android tablet
1. connect Android & WIN10 computer via USB
2. start USB tethering @Android device
3. In WIN10 network settings check status for the USB tetheriung adapter to get the IP address and add this IP in the spacedesk client of your Android device

Important for NOT using Androids internet connection (LTE, …)
In WIN10 you need to change the metric in the IP4 settings of your USB tethering network adapter as mentioned in that topic

So even if you are using USB tethering from your android that does not automatically mean your are using your mobile data plan if that is the concern why you don’t wanna use USB tethering.

[raya2]

@lea

I tried the ADB & entered “adb reverse tcp:28252 tcp:28252″ in the powershell of Android SDK platform-tools. Then used 127.0.0.1 in the android app of spacedesk. But it won’t work & gave me this error:

Disconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01

[raya2]

@mortimar

„you can use USB tethering“

I don’t want to use tethering, as I said in the first post.

& yes, my server is windows & my client is an android device. I want to bring my windows 10 screen to my android device. (It’s an android 10 device)

• Diese Antwort wurde geändert vor 2 Jahren, 9 Monaten von raya2.

[raya2]

I tried the ADB & entered “adb reverse tcp:28252 tcp:28252″ in the powershell of Android SDK platform-tools. Then used 127.0.0.1 in the android app of spacedesk. But it won’t work & gave me this error:

Disconnected by server error
Error Code: 2-5
Error Info: 0-5
Connected time: 00:00:01

[spacedesk Lea]

Hi @yamamotoy,
spacedesk can support bigger than 4k resolution (e.g. 5120 x 2880), as long as the secondary machine has 5120 x 2880 native resolution main monitor then the spacedesk viewer can support it.

[yamamotoy]

Could you upgrade space desk to support resolution over 4K. I want to connect to PC using 5120 x 2880.

[TheOnlyMalu]

Hello guys,
First, sorry for my bad language using :P.
Ive recently tried to install and run Spacedesk again. Last time ive got it installed about 5 months ago without remembering. So i installed it again but this time its stuck everytime at about 40% of the installing process. Closing the installing window or even cancelling it didnt work. Either restarting the PC or closing the installer with the Taskmanager can stop the installation process and close the installer. Using the „UNINSTALL spacedesk“ programm in the installation folder wont uninstall the programm. If anybody need some screenshots or anything, contact me via Email or adding me on discord or somthing (Email: marvin.engel@mein.gmx , Discord:TheOnlyMalu#9166)
I hope anyone can help me
Sincerely TheOnlyMalu

[Rusmorr]

Good day
Thanks for you advice.
I have tried that but the stop command return msg received is [SC] OpenService FAILED 1060: the specified service does not exist as an installed device“.The same for the delete command. I’m assuming the FL2000.inf file in the repository is a remnant of a previous failed Uninstall of that software

[lord_emperor]

„Server“ specs:
AMD Ryzen 5 2600
AMD Radeon RX 6800XT
16GB memory
Dell S3220DGF 32″ 165 Hz 1440p

Client specs:
Samsung Tab 4 7.0″ SM-T230NU
Android 4.4.2 (No option to update)
Running native app from the app store
Display setting 1280×800 (Native)

Network infrastructure:
Unifi UFW
Unifi WiFi AP-AC_Lite

Symptoms:

With Spacedesk operating as a secondary display for web browser, discord, etc. games on the main display experience extreme loss in average FPS and regular freezing / hitching. Completely uplayable. Closing Spacedesk resolves symptoms immediately.

[temprax]

in windows show follow error:
„Error – Duet display, splashtop, fresco logic, etc. Driver detected – incompatible display hook driver“

in android show follow error:
„Disconnected by server error
Error code: 2-5
error info: 0-5“

[morTimar]

Hello Lea,

I just tried the „spacedesk_driver_Win_10_64_v1018_BETA.msi“ and again no change.
The moment I reach for the taskbar it stays open and does not autohide anymore.
Don’t know if it is important but I have my taskbar as 2 rows on top not on the bottom.
Please find attached the requested output from dxdiag.

Thanks for looking into this.

bye morT

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[ej8989]

Thanks for the reply. I tried it with Chrome, Firefox, Edge, and Zoom.
I found out that, when projecting via my phone using Spacedesk on USB while on HDR:

1. Chrome and Edge will CRASH with any window shared via Zoom, Google Meet, and Messenger. So it is not exclusive with Powerpoint. All windows shared will cause the crash, including File Explorer.

2. Zoom will also CRASH when sharing any window.

3. On Firefox, it WILL NOT crash, regardless what window/program was shared.

I hope this helps.