Suchergebnisse für ‚1‘

[WadeWilson]

Hi @Spacedesk Lea,

unterfortunatelly this is all I got out of the diagnostic tool.
I use spacedesk Windows Viewer (Windows 10 Microsoft Store version)

[keith445511]

When I try to install Ver. 1.0.39
There is a problem with this Windows Installer package.
and the installation is interrupted.
How can I solve this problem?

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von keith445511.

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[jsclemmons]

When I run spacedesk_driver_Win_10_64_v1039_BETA, my computer crashes completely halfway along the installation. The driver control panel is there but the drivers are not present in the device manager.

[wayniec]

Hi

I’ve tried all of those and it’s still not saving anything. The only thing it does it populate the diagnostic box below the buttons. I’ve tried multiple locations, desktop, my documents and it makes no difference.

This was the data in the box
spacedesk DRIVERS
————————-
Device Name : spacedesk Graphics Adapter
Version: 1.1.363.160
Device ID : SWD\{1BAAD4AC-CD9D-4207-B4FF-C4F160604B13}\0000
Status : OK
Error Code : 0
PNPClass : Display
Service : WUDFRd
HardwareID[0] : VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003

Device Name : spacedesk virtual Bus
Version: 1.0.363.32
Device ID : ROOT\SPACEDESK_VIRTUAL_BUS\0000
Status : OK
Error Code : 0
PNPClass : System
Service : spacedeskDriverBus
HardwareID[0] : Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_BUS_0001

[spacedesk Lea]

Hi @wadewilson,
Thanks for sending the DebugView.log file we are currently analyzing it.
However, may we also request the other diagnostic logs collected to further analyze the issue.
Upon clicking the „Save All Information“ button, all diagnostic logs should be collected in the selected destination folder.

By the way which spacedesk Windows Viewer did you use? Windows 7 (desktop) version or Windows 10 Microsoft Store version?

• Diese Antwort wurde geändert vor 2 Jahren, 4 Monaten von spacedesk Lea.

[racerrecords]

I hope someone can help please

Up untill 15 mins ago i had all three of my monitors working 2 connected via HDMI and spacedesk connecting the third something has now changed as when I connect spacedesk it kicks out one of my direct connected monitors. I really have no idea what changed

I have a intel grahpics 4000 card which does support three monitors as long as one (as it was) is wireless ETC

Again this was all good just 15 mins ago

Please help!

Thanks

[spacedesk Lea]

Hi @astrosert,
Can you check on your Windows 10 tablet settings if auto-rotation is enabled? If yes, please disable it.
spacedesk Windows Viewer currently does not support auto-rotation yet.

If rotation is still wrong, please open the display settings window on your primary machine (PC) then try to set the correct display rotation/orientation manually.

[spacedesk Lea]

Hi @tsp12,

USB tethering connection is applicable if your secondary machine is Android or iOS device.
Based on your statement, you have laptop and PC so I assume you have Windows as secondary machine.
Therefore, you can try Ethernet crossover cable connection between your windows machines.

Please check the Performance tuning -> Network Bandwidth -> Network Cable chapter in the user manual https://forum.spacedesk.netuser-manual/.
You may also check the step by step procedure on how the setup a direct network cable connection here https://helpdeskgeek.com/networking/connect-two-computers-using-a-crossover-cable/.

[aragubas]

Hello! sorry for taking months for replying I got so annoyed by this issue that I uninstalled spacedesk entirely x’3

my Samsung Galaxy Tab 3 Lite (SM-T110) runs android 4.2.2

and I couldn’t record the issue because I coudln’t find any app for reording screen on my android tablet. I can try pointing a camera to it and recording in that way… Actually i’m go do that and post a video to Youtube and I will post the list here when I do it…

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[aragubas]

Its a fairly easy thing to do, some android devices has USB Tethering thing that shares the device’s internet via USB, you just have to enable the USB Tethering and connect to your computer and it works. For old devices like the Samsung Galaxy Tab 3 Lite (SM-T110) you have to download an app to open the usb tethering options (because its hidden feature or idk, it just doesn’t show on settings app)

[felipes1603]

Hello,
Thank you so much for the work, the apps it’s been very helpfull. For my experiences with spacedesk, i have some questions i’d like to know, and pardon me of my weird question because i am not a tech person.

1. i am using my android tablet as my pc’s extended monitor, and mainly using USB Tethering for better performance. If i may ask, if i’m using a better usb cable (3.1 type c or thunderbolt), would it give a better transfer data and performance (fps, delay, etc)? my android has UFS 3.2 and my PC also has a type c 3.1 port too

2. i’ve been looking at my ethernet network and its connection name is changing, from the first time i connect my android tab with USB Tethering, it says Network 1, but now its name is Network 18, it will always be updating as a new network. Can i reset this, or is there a feature or should it be a system thing to make it keeps the specific name?

3. USB Tethering has speed cap in 425 MB, which is still ok, but i see that spacedesk is having a big update in 2022 Q4, especially there will be some kind of Pro version. Will it provide even better feature for better performance, low delay and latency etc?

4. That might be related to our devices too, so i have device that support 3.1 usb type C, which can transfer data up to 10gbps, is it possible that using that as a type of transfer data, work like USB Tethering for a screen extending/mirroring feature? especially for devices that has not support MHL/DisplayPort, if not then,

5. Can the USB Tethering speed increased based on the usb type’s and it’s maximal performance on transfering data of 10Gbps?

Thank you!

[Undertaker555]

Yes, exactly same.
I was trying so much, and finally I came to the conclusion that it is not possible to install the software on ARM.
This is very sad, and I hope that someone will try to help people in our situation.

This program is very great, and I already tried it on another computer just for curiosity, and it is such a great software!
Please, add Windows 10/11 on ARM support…

[WadeWilson]

Hi Spacedesk Lea,

I have the same case with the same issue.

I tried to use my iMAC 27″ (2017) with a Radeon Pro 570 4096 MB as a secondary screen for my windows Laptop. Therefore I installed Windows 10 (via bootcamp) on my iMAC and did everything like Schneider97.

I also have an established connection and can take over control but the (viewer)screen remains black

Could you please help?

Many thanks in advance

[Astrosert]

I have had the problem for a long time that the output of my PC is rotated with the posture of my Windows 10 tablet, when my tablet is transverse, the output is upright, and vice versa, how can I change that the output is transverse, and my tablet is transverse.

Thanks in advance.

[spacedesk Lea]

Hi @arminriazi,
Here is the product ID of the spacedesk_driver_Win_10_64_v0918_BETA.msi:{716C72D5-6313-4130-B938-C868C7461E31}

[Brad]

Hi,

I’m currently running a PC with a Quadro RTX 4000 with 3x1080p projectors connected. I’d like to use my phone as a device to show a small portion of the combined 5760×1080 mosaic compound, however, it appears I cannot connect only when in a mosaic group.

I’ve tried reinstalling/updating GPU drivers, uninstalling/disabling any conflicts such as NVIDIA Shadowplay, and I am still unable to connect in a Mosaic compound. I can connect outside of a surround/mosaic without any issues, just not whilst enabled.

I thought perhaps sending a 5760×1080 signal might be a lot to transmit? However even when sending only a small 320×320 section of the screen, it still doesn’t connect properly.

Any help would be appreciated. Many thanks!

Best Regards,
Brad

[Astrosert]

Ich habe seit längerem das Problem, dass der Ausgang meines PCs mit der Haltung meines Windows 10 Tablets gedreht wird, wenn mein Tablett quer ist, ist der Output hochkant, und umgekehrt, wie kann ich das ändern, das der Output quer ist, und mein Tablet quer ist.

Danke im Voraus.

[justivanlee]

When Connect to Spacedesk Previously, I always setup to Extended Screen Mode on Windows 11, but now it always in Duplicate Screen Mode when connect, I need setting manually to Extended Screen mode on each connect.
Please advise is it Windows Update issue?

[arminriazi]

hey there
I just can’t remove spacedesk_driver_Win_10_64_v0918_BETA.msi from your software. would you kindly give me the product code so I can remove it with the troubleshooter?

thanks.

[spacedesk Lea]

Hi @ste1171,
Using the most recent spacedesk Driver version 1.0.39, please follow the steps below:
– open spacedesk Driver Console app and set Disconnect Delay to 0 then disable the Auto-reconnect settings in your Viewer apps
– navigate to spacedesk Driver Console app -> Diagnostics
– if DebugView is „Unavailable“, download it first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– connect your 2 or more Viewer apps and wait for the disconnect issue to happen
– switch Diagnostic Collection OFF
– click „Save All Information“ button
Then send us the updated diagnostic folder.

[ste1171]

So i downloaded the latest driver and connected my 2 tablets
After a couple mins the one tablet disconnected.
Auto reconnected after maybe 1 minute.

I will retry and see

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[notequal90]

Hello. I,m trying to use spacedesk app on my Poco m3 pro. Device resolution of 1080*2400.
I’m not able to reach taskbar area while touching at very bottom of screen. Remote touches appears to be a bit higher than my physical touches: lower the touch bigger the offset. I’m attaching video demonstrating the issue. Please, note, that my real touches are also visible in the video, so you can see growing offset

• Dieses Thema wurde geändert vor 2 Jahren, 5 Monaten von notequal90.

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[spacedesk Lea]

Hi @ste1171,
Thank you very much for sending the diagnostic files.

We noticed that the disconnect delay is currently set, did you also enabled the auto reconnect feature on the viewer settings? Maybe this might help.

By the way, were all viewer apps being disconnected simultaneously?

Please also try with the most recent spacedesk Driver version 1.0.39 available on our website https://forum.spacedesk.net.

[spacedesk Lea]

Hi @tomat5r,
Yes, you can use your Windows 11 laptop as secondary machine using either Windows 10 UWP Viewer app from Microsoft Store or the Windows 7 Desktop Viewer version 0.9.37 which is downloadable from the spacedewsk website.

[ste1171]

Hello
I am new to using this app but I think it is a great idea.
I have 3 tablets I am trying to connect and have them setup.
2 Samsung TAB E and 1 Ipad

I can extend the desktop to all 3 but they disconnect after a few minutes.

Attached is the diagnostic file as suggested in the support forum.

My PC is on a wired network and does not have a wireless card.

Are you able to advise on what I could do to make the connection stable. The wifi signal I have is strong and never have any issue with disconnecting.

Thanks

Dave

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[Tomat5R]

My primary will be my desktop PC running Windows 10. My viewer is a laptop running windows 11. Will this work?
The viewer download software doesn’t mention compatibility with Windows 11.

[apexCode]

Hey, I’m also hoping for a higher refresh rate. Maybe as an experimental or developer option. I’m using my tablet as second monitor and it supports 120hz and usb 3.0 with 5 Gbps. I use usb tethering for the connection to my PC so bandwith really shouldn’t be any problem. And to be honest 60hz is pretty old-fashioned these days.

[sh4dow]

I found 1031 in the meantime, downgraded, upgraded again and now it works… 🤷

Thanks a lot for the fast response and your overall excellent work though!

[spacedesk Lea]

Hi @willycia,
We have released a new spacedesk Driver version 1.0.39 today, it includes another potential bug fix for the Display Off issue, please try this one and let us know your result.

[spacedesk Lea]

Hi @ke1234v,
The image file was not uploaded. Please try again so we can check the problem.

[ucn_]

my email: ussenejamal16@gmail.com

[Rukario]

maybe a screen drawing pad like XP-Pen artist 12 is better than samsung galaxy s4, it doesn’t have an operating system that will have no conflict with your windows10-pc .

• Diese Antwort wurde geändert vor 2 Jahren, 5 Monaten von Rukario.

[apeezyfosheezy]

I am unable to get the correct 4:3 aspect ratio when using spacedesk on my iphone 13 pro max in windows 10. If I set 640×480 resolution it stretches the entire screen. It doen’t matter if I tick both set custom resolution and native iphone resolution or just tick custom resolution with 640×480 selected it still stretches. Any help anyone can provide would be great. Also, even if I select the correct resolution in my pc display settings it doesn’t seem to make a difference. Thanks!

• Dieses Thema wurde geändert vor 2 Jahren, 5 Monaten von apeezyfosheezy.

[spacedesk Lea]

Hi @alesanand91,

Routers can cause lags and latency. Bypassing them always improves performance. Configure Windows PC or Android device as WiFi Access Point (Hotspot) and connect to it before connecting spacedesk.
USB Tethering achieves the same result.
Please check the chapter „Performance Tuning“ in the instruction manual: https://spacedesk.net/user-manual

[spacedesk Lea]

Hi @jstun,
We have released a new spacedesk Driver v1.0.38 on the website https://forum.spacedesk.net.
Please try it and let us know if the display off issue is now fixed on your side.

In case it did not fix the issue, please send us the diagnostic logs for this issue.
– open the spacedesk Driver Console window app by clicking the spacedesk tray icon on your task bar’s notification area, then click the Diagnostics
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and wait for the issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @willycia,
We have released a new spacedesk Driver v1.0.38 on the website https://forum.spacedesk.net.
This new version includes „Connected – Display Off“ bug fix.
Could you please try it with your Android Viewer app and let us know if it fixes the issue on your side.

Looking forward to your feedback.

[ayep]

I tried to download SPACEDESK VIEWER SOFTWARE FOR SECONDARY MACHINE (CLIENT) For Windows 10 – Current version: Beta v0.0.23.0, but it cannot be downloaded from the microfot site (https://www.microsoft.com/en-us/p/spacedesk/9nblggh4trm4?activetab=pivot:overviewtab), nothing happens when you click the „get“ option.
Does anyone have the same issue?
Thanks!

[spacedesk David]

Hi rxbin-_,

could you please tell us the following:

1. Your Windows OS version
2. Your spacedesk Server version
3. Your Android OS version
4. Your spacedesk Client version
5. The model name and company name of your Android stylus pen (best would be an URL to the product page)

Please also check the following in your spacedesk Android App settings:
Main Hamburger Menu > Input Devices > Pen > „Enable Stylus Screen Control“ should be set!

Are you connecting by automatic server discovery or are you using the manual IP input?

Thanks!

• Diese Antwort wurde geändert vor 2 Jahren, 5 Monaten von spacedesk David. Grund: typos

[Karen Zheng]

Hi dear,

I’m facing the same problem. I’m using Window 10, system X64 computer. My viewer is IPAD Air2.

After I entered the IP manually, “IP validation in process” would last for 1~3 minutes, and then the notification was disappeared. I’ve tried several times, but failed to connect with my computer.

I don’t know how to get the diagnostic… Just wondering if I could get some help here?!!!

[spacedesk Lea]

Hi @mda,
To further analyze the issue, could you please send us the diagnostic logs for this issue.
Please follow the steps below:
– open spacedesk Driver Console in your primary machine
– go to Diagnostics, if DebugView is Unavailable, download it first
– switch Diagnostic Collection ON
– connect the viewer app to reproduce the mouse freeze, then disconnect after a few seconds (~10sec)
– switch Diagnostic Collection OFF
– click Save All Information
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[andy]

Oh that’s great! I’m trying Display Link Release 10.2 M1 with spacedesk now and it seems stable 😉

[spacedesk Lea]

Hi @andy,
If your primary machine is Windows 10/11, the most recent DisplayLink driver should work now with spacedesk driver.
The known incomaptibility issue is with their old display hook driver for Windows 7/8.1.

[gt3209]

please find attached 1st file

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[spacedesk Lea]

Hi @willycia,
Thank you very much for sending the log file.
We are currently analyzing it. It seems that the server is disconnecting due to network connection lost.

Can you quickly try with spacedesk HTML5 Viewer?
Just open a Google Chrome web browser on your Chromebook device then go to http://viewer.spacedesk.net/ and try to connect to your server IP address. Then let us know if the display off / black screen is also happening.

Please also make sure that you update your NVIDIA GeForce GTX 1660 Ti graphics adapter to the most recent version.
You can download the latest driver installer from their website https://www.nvidia.com/download/index.aspx.

[gt3209]

Gd morning friends,

I hace a Dell XPS 17 with Nvidia and when conected my tablet samsung s7 as a second monitor only can use for 2 min maximun i display error, please find attached a pic, thanks

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[Willycia]

Hello

So when I saved the diagnostics, added it to a folder, when it was transferring it, this appeared on my screen. I don’t know why, I have the debug view also but I tried it again and the same result, Error 1 and nothing transfers to the folder.

Regards, William

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[rxbin._]

Hello,
I wanted to use my android stylus pen in Windows via using my touch tablet(vastking kingpad k10pro). So almost as if it were a graphics tablet. However, I had to find out that the pen input is the same as for the computer mouse. How can I change that the pen and my fingers are registered separately in Windows.
You can see in my picture on the right pen and mouse overlap at the same time. In Windows, however, the use of the pen as a mouse is already deactivated. I think it isnt a problem from Windows or my pen but a problem of spacedesk and how the peninput data is transferred to windows.

• Dieses Thema wurde geändert vor 2 Jahren, 6 Monaten von rxbin._. Grund: picture isnt working

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[JR]

Hi I have 2 LEnovo laptops running on a LAN cable network with Spacedesk.

The app is working well. I use Spacedesk to make an extension screen on my primary laptop screen.

However I cannot set the screen brightness of the secondary laptop viewer screen.

If I go to the active connection link I only get the statistics tab, I don’t see the tab that will allow me to adjust the display on the client/slave screen.

I am running windows 10 on both machines.

Any help will be much appreciated, Thanks!

[Dagni]

The previous version was 1.0.31

Disconnect delay time is not set, but I have 2 VMWare virtual ethernet adapters, if it matters.

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[Willycia]

Also, I may have forgotten to add this but, when I restart both devices and connect them my PC recognizes my chromebook but on my chromebook there is either:

1: A black bar in the middle of the screen

2: No cursor and taskbar

3: Black screen

And after disconnecting and reconnecting after that it is just connected – Display OFF. So the first time connecting after restarting both devices there is actually a sign that it’s working – but it always has something wrong with it and it is unusable.

Thanks, William

• Diese Antwort wurde geändert vor 2 Jahren, 6 Monaten von Willycia. Grund: Spelling error and some unadded spaces