Suchergebnisse für ‚1‘

[spacedesk Lea]

Hi @kemikalelite,

Thank you very much for these logs.
We are currently analyzing it.

Other things to try and check if spacedeskService still hangs:
1. Please try USB tethering connection between your phone and primary machine, instruction on how to connect via USB tethering is available in spacedesk user manual (Performance Tuning -> Network Bandwidth -> USB Tethering chapter)
https://forum.spacedesk.netuser-manual/

2. Is your primary machine currently connected to an Access Point?
if it’s easily doable, try to connect your primary machine directly to your network router

For now, instead of reboot just try to „End task“ the spacedeskService.exe in task manager when it hangs then just manually start it in services.msc.

We will get back to as soon as we have news regarding this issue.

• Diese Antwort wurde geändert vor 1 Jahr, 10 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @rageven,

Which Windows Viewer app are you using in your laptop?
Is it Windows 7 or Windows 10 (Microsoft Store) version?

While PC is suspended (in Sleep mode), does the viewer app displaying any status (e.g. Powersave – Reconnecting)?
Does it only shutdown when spacedesk Viewer app is connected (and in Powersave mode) to your PC?

[spacerboom]

I have latest versions installed. Using Windows client app on Windows 10 laptop. It is set as external monitor. My environment requires this laptop to be set as Landscape (flipped). The laptop has a pen. When I turn on the pen and write on it, or when when I touch, everything — my touches and my pen writings — is flipped upside down. For example, touching near the top right corner of the laptop screen registers a tap on the bottom left of the external monitor as seen by the primary computer.

Even if I change the external monitor orientation for this laptop to be „Landscape“ on my primary computer, the touches and pen writing still are flipped upside down.

Note: This laptop is a convertible laptop, if that means anything. I’ve tried all orientations to no avail.

This is sure to be a logic programming error. I absolutely love SpaceDesk and tell all my friends about it, so please fix this!
Cheers!

[Rageven]

Hello im using a PC as the 1st monitor and server.
And a laptop as a 2nd monitor, which is in the same network with an ethernet cable.
This setup works great, but there’s a downside.

Whenever my pc goes to sleep mode, if i dont touch the laptop keyboard or mousepad in the upcomming 5 mins the laptop will shutdown.
Idc why this happens (Ofc when i boot it again it has 0 problems)

Im using the version : 1.0.49

Thanks.

[aswq1254]

i use my old phone
iPhone 5s iOS9.3.3
iPhone 6s iOS10.2
It can be used normally until the App pushes the update
After receiving the update today. If you want to open the App, it will unexpectedly quit
I don’t know if those bugs were fixed, but I can’t use it now

The above content uses google translation, please forgive me if there are any mistakes in the meaning

[KemikalElite]

After restarting the computer I was able to connect from my phone running Android 12 but not my tablet running Android 4.4.

Even on the phone I’m not able to connect again successfully again without rebooting.

While I try to restart the spacedesk service either through the GUI console or services.msc the service hangs when stopping after which the start/stop/restart options become grayed out.

services.msc shows Error 1053 The service did not respond to the start or control request in a timely fashion.

I’ll try connecting with a clean boot state next. As a last resort I might reinstall Windows if I have to.

Latest log with the one successful connection and the service hanging attached.

Attachments:

You must be logged in to view attached files.

[spacedesk Lea]

Hi @kemikalelite,

Thanks for the feedback.

1. Can you easily stop-start the SpacedeskService in services.msc? just to check that it’s not hanging..

2. I’m not sure if this will help, but maybe you can try this anyway.. just switch your current network profile to Private via Windows Settings -> Network & Internet -> Properties (of current network connected), then select „Private“ as Network profile.

3. Maybe also try to update the most recent Nvidia Graphics Adapter, they just released a new driver yesterday.
https://www.nvidia.com/download/index.aspx

4. If by any chance, do have any frame rendering related app currently active while trying to connect the spacedesk?

[flybede]

Hi All/Support,

Thanks for the reply…… I had tried all things and in the end I first did a reset of data (which does all programs but not accounts/programs) That did not fix. As it was a new/used tablet and I had chosen to install the tablet from a saved Google same tablet….. I then did a full factory default to start again. (Hence I have lost the ability to now send you the logs) I have now only installed SpaceDesk and it works fine. Thank you for your support….hopefully this info will be of use to someone later.
I now have my 2 Samsung Tab S2 tablets showing the G1000 flight system on my Xplane 12 system working fine and I don’t notice any frame rate drop……
Regards
PJ

[Songya]

My ipad pro 2019 is also Cellular + Wi-Fi and Sold in Mainland China, it seems to be the same problem.
Thank you for your answers, looking forward to your team solving this problem in the future.

[Songya]

I set up the three points mentioned above. Now my situation has become:
1. My Android phone can directly search my computer;
2. My iPad and iPhone cannot be searched, and I can enter the IP manually and keep prompting:IP Validation in progress…

[spacedesk Lea]

Hi @songya,

Thank you very much for sending the diagnostic logs.

1. Please make sure that spacedesk or „C:\Windows\System32\spacedeskService.exe“ is added in the exception list of your third party antivirus software (电脑管家系统防护) to allow incoming and outgoing connection.

2. Is your primary machine and iPad device connected in the same local area network?

3. On your primary machine, please try to set your current Network Profile to „Private“ via Windows Settings -> Network & Internet -> Properties.

[plaurits]

Ad 1. Did you check if the Flipped Display (for mirroring) box is checked in spacedesk Driver Console?
Peter: Where do I find this parameter? See screenshots

2. Can you also try to switch OFF the auto-rotation on your iPad device + auto rotation in spacedesk iOS Viewer settings, then just manually rotate the screen to landscape orientation via Windows Display Settings?
Peter: As mentioned I can manually switch upside down. But that will not work for me, since ipad is in reading stand with power cable connected

3. Can you also please clarify if this „not responding apps“ are only happening if spacedesk is connected?
Peter: Apps on process line are responding fine on PC monitor no matter if spacedesk is connected or not.
Issue only comes on spacedesk app in ipad, meaning that you can’t use some important process line apps from ipad.
Also note that when you press the press the icon process line on ipad, app comes up fine on PC, but on ipad I only see the blue screen (see attached)
Logs attached

Attachments:

You must be logged in to view attached files.

[spacedesk Lea]

Hi @plaurits,

1. Did you check if the Flipped Display (for mirroring) box is checked in spacedesk Driver Console?

2. Can you also try to switch OF the auto-rotation on your iPad device + auto rotation in spacedesk iOS Viewer settings, then just manually rotate the screen to landscape orientation via Windows Display Settings?

3. Can you also please clarify if this „not responding apps“ are only happening if spacedesk is connected?

If yes to #3, please send us the diagnostic logs. Just open the spacedesk Driver Console -> Diagnostic.
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[KemikalElite]

I reinstalled spacedesk.
This time the service is present and running even after reboot.
The console shows server ON (idle).
However, when I attempt to connect from my tablet or phone the mobile screen shows „Connected – Display OFF“.
When attempting to reconnect the app gets stuck at „Disconnecting from 192.168.1.100“
The console doesn’t show any devices connected.
There aren’t any monitors from spacedesk in Windows Settings or Device Manager.
spacedeskservice.exe and other related files are present in System32.

I have attached the latest log from this attempt.

Attachments:

You must be logged in to view attached files.

[spacedesk Lea]

Hi @kemikalelite,
Can you try to reinstall the spacedesk v1049 then check if spacedeskService.exe is present in C:\Windows\System32 folder.
Then, if spacdesk Driver Console is present, please send us again the updated diagnostic logs.

[spacedesk Lea]

Hi @filipekinder,
Thanks for sending the requested logs.
Based on the logs, you still have an old spacedesk Driver v1035 installed in your machine and it’s failing to uninstall.
Do you still have this old v1035 msi installer?
If no, please download here: https://www.dropbox.com/s/06narztjwk5ipow/spacedesk_driver_Win_10_64_v1035_BETA.msi?dl=0
Use this installer to try to uninstall the old spacedesk version on your machine.

[KemikalElite]

For some reason it must have not installed the service when I updated to 1049.

The usual process of uninstalling spacedesk, rebooting, and running the installer again doesn’t restore the service for some reason.

It could be an issue with my Windows installation but I don’t know what the cause is.

[spacedesk Lea]

Hi @filipekinder,

Can you please download the Microsoft Troubleshooter program here:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Installing.
After that, please try again with the spacedesk driver installer.

[spacedesk Lea]

Hi @plaurits,

Could you please try the following work around:
1. open your iPad Viewer -> Settings -> Rotation, then switch it OFF
2. you might also have to switch the display orientation in the display settings in your primary machine in case it’s still flipped upon connect
3. connect the iPad Viewer app then on your primary machine, open the spacedesk Driver Console window -> click the connected client underneath Network -> Connections Active, then on the right panel, click the Videowall tab and uncheck the Flipped Display (for mirroring) box.

[plaurits]

Hi
I was just trying out this program in order to use my ipad (in landscape mode) as second monitor for my windows 10 PC.
Connection comes up fine, but ipad is showing the PC screen upside down, e.g. process line on top.
I switched my ipad upside down.
More importantly when you press e.g. below icons on process line nothing happens
1. File explorer
2. Task Manager
3. Teamviewer
See attached screenshot from ipad.
Any suggestions?
Peter

Attachments:

You must be logged in to view attached files.

[spacedesk Lea]

Hi @kemikalelite,

Thank you very much for sending the diagnostic logs.
We are currently investigating it. We have tried in our Windows 10 v22H2 but so far we cannot reproduce the issue.
Looks like the spacedeskService is hanging on your side. Can you quickly try to forced stop it via task manager, just open the task manager then find the spacedeskService.exe and right-click „End task“.
Then run services.msc, find spacedeskService then try to manually start it.

Then let us know your result. Looking forward to your feedback.

[KemikalElite]

The spacedesk status shows as OFF in the control tab and in the lower left corner of the console window.
If I change the switch to ON it changes back to off on its own when I reopen the window.
If I check „Automatically start at system boot time“ the option immediately disables itself.
The spacedesk icon is not showing in the system tray next to the clock.
spacedesk is not detected on either of my two android devices.

I have already tried uninstalling, rebooting, then reinstalling with no improvement.

It was working fine before this week but the only changes to the computer are routine windows and nvidia updates.

I do not have Nvidia game capture or any other incompatible software or security products that are listed.

I have attached the diagnostic log zip.

Windows 10 22H2
Server Version 1.0.49
Android client version 0.91.1

Attachments:

You must be logged in to view attached files.

[Shaft]

Hello,
I have two problems with SpaceDesk.

First one:
I have latest update SpaceDesk on my PC and my Android device.
I have latest NVidia driver, and latest Windows 10 update.
I have no errors on my primary machine.
My Android device is clean, after factory reset.
After random time it shows error and disconnects:

„Disconnected by server error
Error Code: 2-5-6-5-4-5-6-4-5
Error Info: 0-5-8-9-6-5-8-6-5
Connected time: …“

After this error, device is not reconnecting and i have it in my PC Case, so i have to unscrew it, and press ok button on that error, than reconnect it manualy.

In log i have errors:
[14052] Error 11 (invalid parameter) in function AudioGraph::CSonicMapper2Module::LazyInit
00000119 13:04:46 [14052] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting

00000028 13:04:46 [14052] Error 14 (resource or object not found) in function AudioApplication::ExtractInfosFromAudioSessionMonitor
00000029 13:04:46 [14052] Error 11 (invalid parameter) in function AudioGraph::CSonicMapper2Module::LazyInit
00000030 13:04:46 [4792] AL [4792:5740]:ALWindowHidden::DisplayMonitorAssignmentEnumerate failed! EnumIdx:0
00000032 13:04:46 [14052] Error 11 (invalid parameter) in function AudioGraph::CSonicMapper2Module::LazyInit
00000033 13:04:46 [4792] AL [4792:5740]:ALPnpDevice::Destroy error already closed!
00000034 13:04:46 [14052] Error 16 (unavailable resource, function or feature) in function AudioGraphSettings::CRegistrySettingsRepository::ReadSetting
00000037 13:04:46 [14052] Error 14 in function DataSystem::GetProductDesc: Product infos not found

Second issue:
After every PC restart i have to make Hide Task Bar icon to stop showing it in start bar.

[Georelle]

Yes. All displays go black after about 8 hours after a reboot, sometimes it’s longer.

I will update to 1.0.49 and see if that helps.

Thanks-

[spacedesk Lea]

Hi @georelle,

Did it all turns black upon connect? Or only after a certain time?
If yes, how long before all the displays will show black screen?

Could you please try with the most recent spacedesk Driver v1.0.49 from the website and check if the issue is still happening.

If it happens, please send us the diagnostic logs of this issue.
Please follow the steps below:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewers and wait for the black screen issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[Georelle]

I have been having an issue where the attached displays will go black. There is no message on the screen that says reconnecting or anything. The main PC attached display is fine. After rebooting the main Windows PC the attached displays connect and start working with nothing being done to them. This happens almost daily. When it happens it affects all 5 attached client displays.
The Windows PC has Spacedesk version v1.0.44

I have 5 displays connected to the main PC. They are all connected with a hardwire to a switch that the Main PC is connected to. The switch is connected to a router.

I have read where it is best to setup the main pc as a wifi hotspot and connected the client devices to that wifi. Would it accomplish the same thing if I setup another network port on the main pc and hardwired everything to a basic switch with assigned static IP’s? So no router and the Main display and client devices are hardwired to a dedicated switch network.

Thanks for the help.
Georelle

[Blend69]

Hi, I have a samsung T210 running android 4.1.2 Jellybean. I don’t have the hotspot or tethering options. Could anyone help?

Attachments:

You must be logged in to view attached files.

[spacedesk Lea]

Hi @manish11165,
Thank you very much for the info.
Our android developer will have a look at this issue.
We will get back to you as soon we have a news regarding this issue.

[spacedesk Lea]

Hi @lort0m,
For now, you can try 2 things:

1. USB Tethering connection
If your phone supports USB tethering, you can try to establish a private network connection via USB tethering and connect spacedesk over it.
For instructions, please check the Performance Tuning -> Network Bandwidth -> USB Tethering chapter in the user manual.

2. Android Debug Bridge Cable connection
For instructions, please check the Performance Tuning -> Network Bandwidth -> Android Debug Bridge Cable chapter in the user manual.
https://forum.spacedesk.netuser-manual/

FYI: Native Android USB cable connection is not yet supported.
But will soon be available in the next few months.

• Diese Antwort wurde geändert vor 1 Jahr, 11 Monaten von spacedesk Lea.

[spacedesk Lea]

Hi @password23,
Another thing to try to verify that the problem is the network connection over your router, is to connect over the Mobile Hotspot network.
Just follow the steps below:
– On your Windows 10 primary machine, open the Windows Settings -> Network & Internet -> Mobile Hotspot, then switch it ON, select Share my internet connection from „WiFi“
Take note of the Network name and password which you will connect from your Chromebook.
– On your Chromebook, connect your WiFi to the Hotspot network name created by your Windows 10 primary machine.
– Once the chromebook is connected to the hotspot network, check the spacedesk viewer if you can discover now the primary machine and try to connect.

[manish11165]

I’m using Gboard 12.2 and Fleksy 11 keyboard.

My device is Redmi Note 4 (mido), Android 12.

[spacedesk Lea]

Hi @manish11165,

Can you tell us your android device specifications e.g. android version, device model
Please also specify what keyboard app and version are you using? Is it Gboard? Samsung Keyboard? Microsoft SwiftKey Keyboard?

[Mediterrano]

Cursor moves between primary and secondary displays but does not move directly between secondary displays.

I am on Win11.
I have one 49″ primary monitor and beneath and in front of it 3 iPads (iPad 6, iPad Pro 10.5″ and iPad Pro 12.9″)
To get the cursor from one iPad to another, I always have to go the indirect route through the primary display.
It would be nice if it was possible to move the cursor directly between the iPads without having to go through the primary display.

Attachments:

You must be logged in to view attached files.

[marulo77]

spacedesk DRIVERS
————————-
Device Name : spacedesk Graphics Adapter
Version: 1.1.370.162
Device ID : SWD\{1BAAD4AC-CD9D-4207-B4FF-C4F160604B13}\0000
Status : OK
Error Code : 0
PNPClass : Display
Service : WUDFRd
HardwareID[0] : VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003

Device Name : spacedesk virtual Bus
Version: 1.0.401.35
Device ID : ROOT\SPACEDESK_VIRTUAL_BUS\0000
Status : OK
Error Code : 0
PNPClass : System
Service : spacedeskDriverBus
HardwareID[0] : Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_BUS_0001

[marulo77]

Have been using space desk for over a year, no issues.
Today I wokeup, my Amazon Fire 10HD which has spacedesk, it connects perfectly, however, it shows corrupted display. Like many colors, artifacts and such. Tried reinstalling both PC and Tablet app. Repair as well. Reboot. Need assistance as I use this every day.

[Bulkhead]

Hi Nicole,

Thank you for the reply and my apologies for not coming back sooner! Life got busy!

Anyway, I still have this issue and I have updated to the latest version. I am now on 1.0.49 of the Server software but I still have the issue where eventually, after several hours, my network adapter on my primary computer looses internet connectivity. Of course, because the host machine has lost all network connectivity, the client machine looses it’s connection to the host.

Again, everything seems normal when I start both the driver software on the primary machine and the viewer on the client machine.
I am using Viewer v0.9.37 (BETA) on the client laptop.

After I disable the network adapter on my host machine, and then re-enable it, all network functionality returns to normal and the client laptop running the spacedesk viewer software reconnects without issue.

Is there a setting I can investigate or adjust in the software or perhaps a setting on the network adapter I need to change? Also, I started the diagnostic collection process today to see if I can document the occurrence. It usually takes several hours before the NIC looses connection.

[HiFiControl]

I use a Windows 10-based media center in the hi-fi listening room, which is equipped with an excellent sound card. I removed the touchscreen monitor that was originally connected by cable and now I can control the media center conveniently and wirelessly from the sofa using an Android or an Apple iPad iOS tablet. Works stable and problem-free. However, the apps on the tablets mentioned have a major weakness: if they are active, the tablet no longer goes into hibernation mode, so the display is constantly on and drains the battery in no time. The apps doesn’t offer an option to disable the implemented sleep prevention, which is bad. I also tried the default Windows screen-off. Even if the tablet screen is darkened as a result, the energy consumption of the tablets seems to be as high as they are, because they cannot go into hibernation mode
to reduce power consumption. If the developers have built the missing setting options into the apps, they get 5 stars from me!

[spacedesk Lea]

Hi @fuels,
Thank you very much for sending the diagnostic logs.

Have you already tried to switch OFF-ON the spacedesk Server via spacedesk Driver Console app?
Did you still get the error code 31?

We also noticed that your AMD Radeon (TM) R7 360 Series graphics adapter is outdated.
Could you please try to update it?
You can download the updated driver on their website https://www.amd.com/en/support.

If the suggestions above did not help, then please send us an updated diagnostic logs with Debug View.
It seems that you did not download it before starting the diagnostics.
Could you please try again the steps above and make sure to click the „Download“ button of the Debug View before switching the Diagnostics ON.
Then send us an updated diagnostic logs.

[FuEls]

Error 31 has spacedesk Graphics Adapter, the above actions did not help … Here is the Archive.

[spacedesk Lea]

Hi @fuels,

Can you tell us which device has this error code? Is it the spacedesk Graphics Adapter?

Could you please try to stop-start the spacedesk server via spacedesk Driver Console window then try again with spacedesk.

If the suggestion above did not help, please send us the diagnostic logs.
Just follow the steps below:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and reproduce the display off issue + error code 31 in device manager
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[FuEls]

Driver error code 31 in device manager

[Victor Lois]

Well, when I want to connect my laptop (windows 10 Pro) to my PC (windows 10 Pro), the laptop shows „Connected – Display OFF“. I do not know what is the reason for this error but I have tried uninstalling the application and installing it again and it does not solve it. What can I do to fix it?
I wait for the answer
Translated by Google Translate.

[spacedesk Lea]

Hi @mdc42,

1. Yes, touch screen feature is supported in the current spacedesk version.

2. Yes, spacedesk supports multiple viewer connections (except when connecting via spacedesk HTML5 Viewer).

3. Not exactly the app, one of the main factor that affects the performance is the network connectivity. If spacedesk is connected over a slow wireless network, then it will result to slow performance.
The ideal spacedesk connection should be over a wired network, please check the performance tuning chapter in the user manual for various suggestions on how to improve performance https://forum.spacedesk.netuser-manual/#item_505.
FYI: Native Android USB cable support will be available soon.

[spacedesk Lea]

Hi @kiryhaver,

Thanks for sending the requested logs.

It seems that uninstalling the old spacedesk HID driver is hanging.
This is a known issue in our older version installer, as a work around, please try to manually uninstall the old spacedesk Driver version on your primary machine before installing the latest version.

For assistance, please check Uninstall on Windows Primary Machine -> Manual Uninstall (Troubleshooting Only) chapter in the user manual. https://forum.spacedesk.netuser-manual
PS: Please make sure you do the Step 4: Uninstall spacedesk virtual HID Device (for Windows 10 only).

[woqq445721624]

Hi Lea,

The issue is fixed.

Although I don’t know why this happens, I can provide all the information I have to better state the issue and maybe it will help us address the problem.

I used my laptop (i7-6700k plus NVIDIA P5200, CLEVO P770DMG) as the host machine, only one screen (LG 34′ Ultrawide 144Hz) was used, the internal screen from my laptop was disabled. Then, I used my iPad pro (I believe it is 2019 version) as the extension screen, which doesn’t have any problem from the beginning to the end. Then, I used my iPhone X as my second extension screen. At the beginning, it successfully conntected, but after I quitted the APP, and came into again, the APP in iPhone didn’t show any host machine. Even I used another laptop as the host machine, the iPhone didn’t show anything (neither first nor second laptop), while the iPad showed both host machines. However, when I used HTML5 to find the hose machine, it can succeed to connect in the Safari of the iPhone.

Recently, I change the graphic card in the first laptop from P5200 to 970m, DELETE ALL GRAPHIC DRIVERS and REINSTALL THEM. The iPhone shows the host machine. During the duration from the failed time till now, I ONLY change the drivers. So, I think it is due to the graphic drivers. However, one thing doesn’t support this conclusion is that I also used another laptop (second host machine), but the APP on iPhone cannot find that neither. After I reinstall the driver in my first laptop, the second laptop magically shows in the APP on iPhone too.

I don’t quite understand why the driver on first laptop can also affect the second laptop? Is there anything hooking some configuration file in iPhone and it affect the whole local network?

By the way, thank you for making this convenient and great software.

[gralf]

Hi!

Hust playing with the wall-settings. I have a Windows-client connected to the Windows server BETA 1.0.48, enabled wall and assigned the client to the wall.

It’s very hard to position a rotated client with fullHD into a UHD wall. You always have to switch between Control>Wall and Client-settings to get a feeling of „where I am“ and „what to change“.

What I’d prefere is a detachable wall-preview window so I can have my focus on the client-settings and see the preview updating on a window next to the numbers. That would reduce the need for switching menus and speed up configuring walls immensly.

With a separate wall-preview-window, which could be scaled for better detailed view, it would be great to be able to position clients by drag&drop directly inside the wall-preview. This actions should include at least moving the client, but could also have a scale- and rotation-option.

If this preview could have a background-image, which a user can load from a file (BMP, JPG, PNG or something like that), then this image can be used as a helper layout to find the positions faster.

Because drag&drop inside a scaled preview can not be that accuate, the final pixel-corrections will be made inside the input-fields. But for a fast setup a mouse-tool would be great.

I hope this is possible and will find its way into the next release.

Thanks
Gralf

[mdc42]

1-Does the touchscreen of my tablet work?

2-Can i display separate apps on 2 devices?

3-Does the app affect the performance or not?

[spacedesk Lea]

Hi @woqq445721624,
Could you please check on your iPhone’s settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?

[spacedesk Lea]

Hi @dmutro,

If your primary machine is Windows 10/11, could you please send us the diagnostic logs for this issue?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewer app and switch to extension mode and wait for the screen flickering to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

[spacedesk Lea]

Hi @bruno-lima,

Thank you very much for reporting.
Yes, we are aware of this issue in spacedesk Windows Viewer.

Currently, only Android viewer can detect a Network Connection Lost event.
We will soon implement the same thing in our spacedesk Winddows 7 Viewer app only (On Windows 10 Viewer from Microsoft Store, it will not be fixed anytime soon).