Forum › Foren › spacedesk Discussions › My installation being encountered › Antwort auf: My installation being encountered
Februar 21, 2022 um 5:47 am Uhr
#6533
Administrator
Hi @zxxd1527,
For further analysis, could you please send us the following:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Thank you!