Forum 论坛 spacedesk Discussions There is a problem with this Windows Installer package

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  • #7760

    When I try to install Ver. 1.0.39
    There is a problem with this Windows Installer package.
    and the installation is interrupted.
    How can I solve this problem?

    spacedesk Lea

    Hi @keith445511,
    Thanks for sending the logs.
    Based on the logs, it seems that you have a previous spacedesk Driver (v1014) installed on your machine.
    Could you please try to uninstall it first via Microsoft Troubleshooter program which you can download here:

    Run the “MicrosoftProgram_Install_and_Uninstall.meta.diagcab”, select Uninstalling.
    If “spacedesk Windows DRIVER” is not on the program list, just select “Not Listed” then paste the product code of spacedesk_driver_Win_10_64_v1014_BETA.msi here: {8C330294-7E17-42D6-B17F-1D875427F066}

    After that, please reboot your primary machine then try again to install the latest spacedesk msi installer from the website.


    I ran MicrosoftProgram_Install_and_Uninstall but could not remove the old driver.
    I checked and found that three drivers were still in the FileRepository folder of the DriverStore in System32.
    After deleting them, I was able to successfully install the latest Ver. 1.0.40.

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