Forum 论坛 spacedesk Discussions Spacedesk DRIVER setup not progressing

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  • #12503
    staryys
    参与者

    Hey, my Spacedesk DRIVER setup not progressing. Stays in installing status: “Installing spacedesk Bus Driver”.
    While this happens my pc is slowing down. Can you help me?

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    #12509
    spacedesk Lea
    管理员

    Hi @staryys,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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