Forum 论坛 spacedesk Discussions spacedesk does not see the main machine on the smartphone

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  • #7074
    ced.edem
    参与者

    spacedesk does not see the main machine on the smartphone.
    both devices (laptop and smartphone) are connected to the same wi-fi and it also does not work manually

    #7085
    spacedesk Lea
    管理员

    Hi @ced-edem,

    Please check the Troubleshooting -> Network Connection chapter in the user manual https://forum.spacedesk.netuser-manual/.

    If the troubleshooting steps did not help, please open the spacedesk Driver Console app on your primary machine, then click Diagnostics -> Save All Information.
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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