Not recognizing iPad USB

[dougw03]

I am using a 2018 iPad Pro with a Windows 11 Machine connected via USB. Every now and then SpaceDesk cannot detect my Windows machine. IpadOS detects the machine because I get the prompt to enter my passcode. However SpaceDesk hangs on the connection page. I’ve tried force closing the app and unplug/replug USB but no luck. The only way to get SpaceDesk to detect the iPad is to power cycle my iPad. Any ideas?

[spacedesk Nicole]

Hi @dougw03,

is this happening on latest spacedesk Driver v2.1.19 and latest spacedesk iOS viewer?
Have you tried to toggle (uncheck->check) the Communication Interface “USB Cable iOS” check box in the spacedesk Driver Console?

[dougw03]

Hi Nicole, yes I confirmed latest SW on both machines. Are you saying next time this happens then toggle the checkbox and see if that resolves it instead of rebooting my ipad?

[spacedesk Nicole]

Hi @dougw03,

yes, that might resolve the issue.
Looking forward to your feedback.

[作者]

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