Forum › 论坛 › spacedesk Discussions › Activating 2nd tablet disconnects first
- 该话题包含 6个回复,2 人参与,最后由spacedesk Lea 更新于 3年、 1月前 。
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13 10 月, 2021 1:23 上午 #3889Dmanz56参与者
So I can’t seem to get both of my tablets connected at the same time. Either one will connect but as soon as I try and connect the other it will disconnect the first. I’m running two PC monitors along with 2 Android tablets but cannot get both tablets connected at the same time. I also have an Android phone that will connect along with either of the tablets with no problem giving me 2 PC monitors, one tablet and my smartphone but as soon as I try and connect the second tablet it kills off the first.
What am I doing wrong?
13 10 月, 2021 2:18 上午 #3891Hi @dmanz56,
Are both android tablet identical? same brand/model?
Could you please open the videowall engine window and check if both your android tablets have the same client ID.
Just right-click the spacedesk tray icon then select Video Wall Engine.13 10 月, 2021 3:35 下午 #3907Dmanz56参与者Yes, they are identical tablets. Videowall engine only shows one of them connected along with a red X disconnected icon. Both show identical client ID and description so I guess I need to change one or the other but how do I do that?
Here is the message I get on the disconnected tablet.
Error Code: 2-5-6
Error Info: 0-5-8Thank you,
Dan13 10 月, 2021 9:45 下午 #3909Dmanz56参与者Hello Lea,
After more searching the internet I found other examples of similar (but not the same) problems and I found a Spacedesk diagnostic tool on your website which I downloaded and ran. Hopefully I did it correctly. The file is attached.Thank you,
Dan附件:
您需要登录才能查看附件。14 10 月, 2021 9:14 上午 #3934Hi @dmanz56,
Thanks for sending the diagnostic logs.
Could you please try to clear the data of your viewer app on both tablets.
To do that just long press the viewer app -> settings/info -> storage -> clear data.
Or Settings -> Apps -> spacedesk -> Storage -> Clear data.
For assistance, please also check the short video in this link: https://www.dropbox.com/s/3n0cnmit459duep/Screen_Recording_20211014-110516_Settings.mp4?dl=0- 该回复由spacedesk Lea 于 3年、 1月前 修正。
14 10 月, 2021 9:54 上午 #3938Dmanz56参与者That did it! Thank you very much Lea.
Now back to getting the auto-rotate to function properly. I’m still having the issue but I’ll address that in the other post.
Thanks again,
Dan15 10 月, 2021 2:29 上午 #3953We are glad that it worked on your side.
Yes, please post a new topic for a different issue. -
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